EVENFLO 264 (TRIUMPH) Complaints

CAR SEAT PROBLEM. I HAVE AN EVENFLO TRIUMPH 5 CAR SEAT FOR MY 13 MONTH OLD SON. IN SEPTEMBER, THE PLASTIC HOOK THAT HOLDS THE COVER ON TORE AWAY FROM THE COVER. THE COVER COULD NO LONGER STAY ON THE STYROFOAM INSIDE. I CALLED EVENFLO, BUT NEVER RECEIVED THE COVER. ON DECEMBER 1, A BIG CHUNK OF THE STYROFOAM BROKE OFF. THIS LEFT THE CAR SEAT UNUSABLE. EVENFLO NOW WANTS ME TO CONTINUE TO USE THE CAR SEAT UNTIL THEY SEND A REPLACEMENT STYROFOAM, NOT EVEN MENTIONING THE COVER. THIS WOULD BE VERY UNSAFE IF MY BABY WERE IN A CRASH, NOT TO MENTION A CHOKING HAZARD IF HE WERE TO GET A PIECE OF THE STYROFOAM. PLEASE PLACE A RECALL ON THIS CAR SEAT. I DO NOT WANT TO WAIT UNTIL A BABY IS INJURED IN SOME WAY. *NLM

OWNERS MANUAL INSTRUCTIONS STATE THAT CONSUMER CAN PLACE A CHILD INTO THE CONVERTIBLE CHILD SEAT, FACING FORWARD FROM 20-30 LBS, UNDER A YEAR OLD. THROUGHOUT THE REMAINDER OF THE INSTRUCTIONS THE INFORMATION IS CORRECT. THE MANUFACTURER HAS BEEN INFORMED OF THE MIS PRINT.*AK *PH

THERE ARE TWO WARNING LABELS ON CHILD SEAT REGARDING WEIGHT REQUIREMENTS THAT ARE CONTRADICTING EACH OTHER.*MR ONE LABEL STATED " 20 LBS FOR REAR FACING." THE OTHER STATED " REAR FACING 5-30 LBS." WHEN A PARENT CONTACTED ENVENFLO AND TRIED TO OBTAIN AN OWNER'S MANUAL, THEY WERE TOLD ALL PERTINENT INFORMATION WAS ON THE CHILD SEAT STICKERS. EVENFLO DIDN'T RESPOND TO PARENT EMAILS. *PH *JB

I RECENTLY PURCHASED AN EVENFLO TRIUMPH CAR SEAT. THE DATE IS WITHIN THE DATES SHOWN TO HAVE BEEN RECALLED BUT WHEN I APPLIED FOR THE SAFETY KIT I WAS TOLD THAT I DID NOT NEED IT. ALSO MY SON WHO HAS JUST TURNED 1 YEAR OLD HAS PULLED OFF THE THIN LINING ON THE BACK SIDE OF THE PADDING THAT GOES AROUND HIS HEAD AND EATS THE STUFFING. I HAVE HAD TO COVER HIS CAR SEAT IN LAYERS OF BLANKETS AND I AM CONSTANTLY DISTRACTED WHILE DRIVING BECAUSE OF TRYING TO KEEP THE BLANKETS ON HIS SEAT AND KEEP HIM FROM CHOKING ON THE INSIDE PADDING OF HIS CAR SEAT. *JB

EVENFLO MODEL # 261196P1, DOM 04-12-2001; REPLACEMENT PIECE FOR RECALL # 02 E 004 000 IS MADE OF METAL, AND CAN BURN INFANT AS A RESULT OF HOT TEMPERATURE.*AK