EVENFLO 561 (DISCOVERY) Complaints

View complaints related to EVENFLO 561 (DISCOVERY). The complaints found here are submitted by actual consumers with first hand experience. There are more than 50 complaints submitted for the EVENFLO 561 (DISCOVERY). You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • EVENFLO 561 (DISCOVERY)CAR SEATS
    - DOUGLASSVILLE, GA

    TL*THE CONTACT OWNS AN EVENFLO DISCOVERY 5 REARFACING INFANT SEAT, MODEL NUMBER 258-02911. THE SEAT WAS MANUFACTURED ON JULY 7, 2007. THE CONTACT'S CHILD WAS ASLEEP IN THE INFANT CARRIER FOR ONE HOUR. AS SHE WENT TO LIFT THE RESTRAINT SYSTEM, THE CARRY HANDLE RETRACTED BACKWARDS. THE CHILD FELL OUT OF THE SEAT, WHICH INCREASED THE RISK OF SERIOUS INJURY. THE CHILD IS 4 MONTHS AND WEIGHS 17 LBS. THE CONTACT IS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. SHE STILL HAS POSSESSION OF THE SEAT. THE PURCHASE DATE AND FAILURE TYPE WERE UNKNOWN.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • EVENFLO 561 (DISCOVERY)CAR SEATS
    - MEMPHIS, TN

    TL*THE CONTACT OWNS AN EVENFLO DISCOVERY CHILD SEAT, MODEL NUMBER 24800571 (NA). WHILE THE CONTACT WAS WALKING AND CARRYING THE CHILD SAFETY SEAT BY THE HANDLE, THE SEAT TIPPED OVER AND THE INFANT ALMOST FELL TO THE GROUND. THE PURCHASE AND MANUFACTURED DATES WERE UNKNOWN. THE SECURED IN VEHICLE INFORMATION WAS UNAVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • EVENFLO 561 (DISCOVERY)CAR SEATS
    - OKLAHOMA CITY, OK

    TL*THE CONTACT OWNS AN EVENFLO 561 DISCOVERY CHILD SEAT. THE CONTACT STATED THAT THE HANDLE WOBBLED WHILE HOLDING THE CHILD SEAT. SHE FELT THAT THE FAILURE COULD CAUSE THE INFANT TO FALL FROM THE SEAT. AS OF OCTOBER 15, 2007, THE MANUFACTURER HAD NOT INSPECTED THE CHILD SEAT. THE FAILURE TYPE WAS UNKNOWN.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • EVENFLO 561 (DISCOVERY)CAR SEATS
    - LOUDON, TN

    TL*THE CONTACT OWNS AN EVENFLO DISCOVERY SAFETY SEAT. THE MODEL NUMBER IS 391769L2 AND WAS MANUFACTURED ON APRIL 17, 2007. THE CONTACT STATED THAT THE BASE IS NOT POSITIONED PROPERLY IN THE VEHICLE. THE INFANT'S HEAD LEANS FORWARD. THE MANUFACTURER ADVISED THE CONTACT TO PROP THE BASE WITH TOWELS. THE SUN SHIELD FALLS DOWN ON THE SEAT AND CANNOT BE REMOVED.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • EVENFLO 561 (DISCOVERY)CAR SEATS
    - BAINBRIDGE, GA

    TL*THE CONTACT OWNS AN EVENFLO DISCOVERY CHILD RESTRAINT, MODEL # 5561586A. THE CONTACT STATED THAT THE SEAT'S BASE MOVES FROM SIDE TO SIDE WHEN STRAPPED IN THE VEHICLE. THE SAFETY SEAT WAS INSPECTED BY A POLICE OFFICER WHO STATED THAT THE SEAT WAS IMPROPERLY INSTALLED. THE MANUFACTURED DATE WAS NOVEMBER 19, 2006.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • EVENFLO 561 (DISCOVERY)CAR SEATS
    - LANCASTER, CA

    TL* THE CONTACT OWNS AN EVENFLO DISCOVERY MODEL# 3911594 L2 MANUFACTURING DATE 6/16/2006. THE CHILD SAFETY SEAT HAD A PLASTIC SCREW THAT WAS STICKING OUT OF THE LOWER PART OF THE SAFETY SEAT. THE SCREW PIERCED THE CHILD, CAUSING THE CHILD TO CRY. *AK

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • EVENFLO 561 (DISCOVERY)CAR SEATS
    - CLINTON TOWNSHIP, MI

    THE EVENFLO DISCOVERY CHILD CAR SEAT IS COMPLETELY UNSTABLE TURNING COMPLETELY ON TO ITS SIDE SEVERAL TIMES. NO MATTER HOW TIGHT THE SEAT BELT IS THIS CAR SEAT MOVES FROM SIDE TO SIDE WHEN MAKING TURNS. THIS HAPPENS WHILE ON THE BASE OR WITHOUT WITH JUST THE SEATBELT BEING UTILIZED. I THOUGHT PERHAPS IT WAS JUST THE BASE ITSELF, SO I TRIED IT WITHOUT, ITS JUST A LOUSY CAR SEAT. I AM CURRENTLY READING UP ON THE SAFEST ONES TO BUY TO SECURE MY DAUGHTER IN A SAFE MANNER RATHER THAN THIS, IT REALLY IS PATHETIC AND UNFIT TO BE IN ANY VEHICLE LET ALONE CARRYING ANY CHILD! IF CHILD SAFETY WAS IMPORTANT TO EVENFLOW THEY WOULD RECALL THIS PIECE OF CRAP. JUST LIKE IN YOUR CRASH TEST VIDEOS THAT ARE ON YOUR SITE...THIS IS WHAT THIS SEAT DOES WHILE JUST TURNING A CORNER, THUS I DON'T CARE TO FIND OUT WHAT WOULD HAPPEN IF SOMEONE HIT MY CAR WITH MY DAUGHTER IN HER CARSEAT. JUST HOW DOES THIS COMPANY GET AWAY WITH STILL HAVING THIS CARSEAT NOT BEING RECALLED IS BEYOND ME.

    Source: NHTSA WEB SITE
  • EVENFLO 561 (DISCOVERY)CAR SEATS
    - TULSA, OK

    TL*-THE CONTACT STATED THAT THE EVENFLO DISCOVERY MODEL# 3911594L1 CHILD SEAT DIDN'T SAFELY KEEP THE CHILD IN THE SEAT. WHILE THE CHILD WAS SITTING IN THE SEAT HE SLIPPED THE STRAP FROM THE HARNESS OFF. AFTER THAT HE NOTICED THE CHILD PULLING HIMSELF FROM THE SEAT BELT. THE CONTACT SAW THAT THE STRAPS CAME OFF AND THE CHILD WAS SITTING ON THE STRAPS. THE CONTACT STATED THAT THE CHILD WAS 4 MONTHS OLD, AND FOUND IT HARD TO BELIEVE THAT AN INFANT COULD REMOVE HIMSELF FROM THE SAFETY SEAT. THE CONTACT WILL SUBMIT A VIDEO OF THE CHILD REMOVING HIMSELF FROM THE SEAT. *AK

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • EVENFLO 561 (DISCOVERY)CAR SEATS
    - HAMPTON, IA

    TL*- THE CONTACT STATED THAT THE HANDLE ON THE EVENFLO DISCOVERY CHILD SAFETY SEAT WAS LOOSE AND WIGGLED. THE CHILD SAFETY SEAT WON'T LATCH WHEN THE CHILD WAS IN IT, WHEN CHILD WAS OUT THE SEAT THE CHILD SAFETY SEAT DID LATCH. THE CONTACT CALLED THE MANUFACTURER, AND THEY STATED THAT THEY WON'T BE ABLE TO REPLACE THE CHILD SAFETY SEAT. *AK

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • EVENFLO 561 (DISCOVERY)CAR SEATS
    - WESTFORD, VT

    HELLO, I HAVE AN EVENFLO INFANT CAR SEAT. IT WAS MADE DEC. 14TH 2006 AND THE MODEL # IS 3911769. I USE THE BASE TO THIS CAR SEAT WHEN USING IT IN MY SUBARU. I HAVE FOUND THAT MY SONS HEAD "FLOPS" FORWARD QUITE A BIT IN THE CAR SEAT. I USE RECEIVING BLANKETS AROUND HIS HEAD TO KEEP IT IN POSITION BUT HIS HEAD STILL FLOPS DOWNWARD. IT SEEMS LIKE THE CAR SEAT DOESN'T SIT BACK ENOUGH WHEN ITS HITCHED INTO THE BASE. I DON'T REALLY KNOW WHAT I CAN DO TO FIX THIS PROBLEM BUT IT DOESN'T SEEM LIKE IT IS SAFE FOR A NEW BORN. MY SONS WAS 9 LBS WHEN HE WAS BORN TO SO HE'S DEFIANTLY NOT TO SMALL FOR THE CAR SEAT OR ANYTHING. THE CAR SEAT JUST SITS UPWARD AND FORWARD TO MUCH. IT SEEMS LIKE IF I WHERE TO PUT SOMETHING UNDERNEATH THE BACK OF THE BASE THEN THE SEAT WOULD SIT MORE LEVEL AND HIS HEAD WOULDN'T FLOP FORWARD/DOWN ALL THE TIME. ALTHOUGH THAT DOESN'T SEEM LIKE IT WOULD BE SAFE EITHER. *NM

    Source: NHTSA WEB SITE