EVENFLO 561 (DISCOVERY) Complaints

THE CHILD SAFETY SEAT'S FIVE-POINT HARNESS STRAP FAILED WHEN THE CONSUMER WAS STRAPPING THE CHILD IN THE SEAT. THE CONSUMER HAS MADE CONTACT WITH THE MANUFACTURER. *NM

I USED AN EVENFLO DISCOVERY (MODEL 4791255 16APR02) CAR SEAT FOR LESS THAN SIX MONTHS WHEN THE PLASTIC PIECE THAT HOLDS THE STRAP TO THE SEAT BROKE. IT BROKE THROUGH NORMAL USE; THERE WAS NO ACCIDENT OR EXCESSIVE FORCE THAT CAUSED THE MALFUNCTION. THIS ALLOWED THE STRAP TO PULL TO ITS MAXIMUM LENGTH WITHOUT ANY RESISTANCE. IN AN ACCIDENT, A SMALL CHILD WOULD EASILY SLIDE THROUGH THE LOOSENED STRAPS. I CALLED EVENFLO ON THREE DIFFERENT OCCASSIONS AND ATTEMPTED TO VOICE MY CONCERNS. THE EMPLOYEES REFUSED TO ALLOW ME TO DISCUSS THE MATTER WITH A SUPERVISER AND INSTEAD ONLY ATTEMPTED TO SELL ME A REPLACEMENT PART. DESPITE MY PLEAS OF CONCERN AND MY EMPHATIC STATEMENT THAT EVEN A REPLACEMENT PART WOULDN'T GET ME TO PUT MY CHILD BACK IN THIS DEFECTIVE SEAT, THEY NEVER ALLOWED ME TO FILE A COMPLAINT.*AK

EVENFLO DISCOVERY MODEL # 212E7P2. THERE IS A PROBLEM WITH THE HARNESS ADJUSTER. THE HARNESS WILL LOOSEN WHILE TRAVELING IN THE VEHICLE.*AK CHILD SEAT BELT RESIZES ITSELF WITH ANY MOVEMENT. CONSUMER CALLED EVENFLO, AND WHERE SEEMINGLY NOT CONCERNED. NO REPLACEMENT OF THE FAULTY EQUIPMENT WAS OFFERED. *LA

EVENFLO DISCOVERY MODEL # 5591356P1,DOM 12/28/ 2002; AFTER WASHING THE PADDING MATERIAL IT SHRANK , AND DIDN'T FIT INTO THE SHELL. MANUFACTURER WAS NOTIFIED. *AK

WHEN PULLING THE CHILD SAFETY SEAT OUT OF THE VEHICLE HANDLE SNAPPED, CAUSING THE CHILD SAFETY SEAT TO FALL TO THE GROUND. *AK

THE VEHICLE WAS INVOLVED IN AN ACCIDENT IN WHICH A TWO MONTH OLD CHILD WAS THROWN AROUND THE VEHICLE WHILE IN THE CAR SEAT. CONSUMER STATED THE CHILD HAD SUSTAINED HORRIFIC INJURIES. EVEN-FLO CAR SEAT, MODEL #2121223P1 (DISCOVERY) (LAWYER ON BEHALF OF CLIENT). *JB