EVENFLO 562 (EMBRACE) Complaints

EVENFLO EMBRACE FOOT IN THE BASE WAS TAKEN OUT TO ADJUST THE ANGLE OF THE CAR SEAT AND WILL NOT GO BACK IN. CONSUMER SAYS THEY DO NOT WANT TO USE IT ANYMORE BECAUSE IT MAY BE UNSAFE. *KB *JB

TL*THE CONTACT OWNS AN EVENFLO EMBRACE CHILD SAFETY SEAT. SHE STATED THAT THE SCREW WAS COMING OUT OF THE HANDLE AND NOW IT APPEARED TO BE STRIPPED. SHE STATED THAT SHE REMOVED THE INNER PAD TO CLEAN AND NOW IT IS STRETCHED OUT OF PROPORTION.

TL*THE CONTACT OWNS A 2006 EVENFLO EMBRACE, MODEL NUMBER 3171478L1. THE CONTACT STATED THAT THE HANDLE IS SEPARATING FROM THE CHILD SEAT. SHE ALSO STATED THAT THE LATCH THAT RELEASES THE CHILD SEAT FROM THE BASE HAS BEEN STICKING FOR SOME TIME. THE CHILD SEAT WAS RECEIVED AS A GIFT IN APRIL OF 2007. THE ORIGINAL PURCHASE DATE AND FAILURE TYPE WERE UNKNOWN.

TL* - THE CONTACT OWNS AN EVENFLO EMBRACE CHILD SAFETY SEAT, MODEL NUMBER 359-1676L2. SHE STATED THAT HER DAUGHTER BECAME SICK IN THE CAR SEAT AND SHE CLEANED IT AND THE STYROFOAM NEXT TO THE BABIES HEAD BROKE IN HALF. SHE PURCHASED CONVERTIBLE CAR SEAT 02/2007, AND THE MANUFACTURER'S DATE IS 12/2006.

TL*THE CONTACT OWNS AN EVENFLO EMBRACE 5. THE CONTACT STATED THAT THE BASE OF THE CHILD SEAT CRACKED WHILE HER HUSBAND ATTEMPTED TO INSTALL THE SEAT. THE PURCHASE AND MANUFACTURING DATES WERE UNAVAILABLE.

TL*THE CONTACT OWNS A 2005 EVENFLO EMBRACE CHILD SEAT. THE MODEL # IS 3521549P1. THE CONTACT STATED THAT THE HARNESS UNLATCHED. THE SEAT HAS NOT BEEN INSPECTED TO DETERMINE THE CAUSE OF FAILURE. THE MANUFACTURER STATED THAT THEY WOULD PROVIDE THE CONTACT WITH NEW STRAPS. UPDATED 02/01/08. *LJ THE HARNESS WOULD UN-LATCH FROM THE CLIP. UPDATED

WE PURCHASED THE EVENFLO EMBRACE 5 CHILD RESTRAINT SYSTEM THAT ALSO CAME WITH THE STROLLER. THE MODEL NUMBER BEGAN WITH 550. THE HANDLE BECAME LOOSER WITH EACH USE AND WE PLANNED TO CONTACT THEM ABOUT THE PROBLEM ON MONDAY 7/9/07. HOWEVER, BEFORE WE COULD CALL THEM ANOTHER PROBLEM OCCURRED. A PIECE OF THE HARNESS ADJUSTER PLASTIC BROKE OFF WHEN PROPERLY ADJUSTING IT, MAKING THE SEAT UNSAFE AND NOT USABLE SINCE OUR BABY WOULDN'T BE RESTRAINED. EVENFLO SERVICE/CALL CENTER WAS NOT OPEN OVER THE WEEKEND AND NO ONE COULD BE REACHED TO DISCUSS THE PROBLEM. WE COULDN'T BE WITHOUT A CAR SEAT, SO AFTER RESEARCHING CAR SEATS ONLINE AND CURRENT RECALLS WE HAD TO MAKE A 4 HOUR ROUND TRIP AND SPEND CLOSE TO $300 REPLACING THE SEAT/STROLLER WITH ONE THAT HAD HIGH REVIEWS. ALSO, I REGISTERED OUR EVENFLO CAR SEAT/STROLLER BACK ON 5/22/07, BUT DID NOT RECEIVE ANY NOTICE THAT THE CAR SEAT HAD A RECALL ON THE HANDLE. THIS UPSET US VERY MUCH SINCE THE REGISTRATION WAS FOR NOTIFICATION PURPOSES AND OUR BABY'S SAFETY WAS AT STAKE. ALSO, I PURCHASED AN EXTRA BASE WHICH HASN'T EVEN BEEN OPENED. OUR CAR SEAT/STROLLER WAS PURCHASED NEW, AND HAS ONLY BEEN USED FOR 1 MONTH , NOT EVEN EVERY DAY!. THIS CAR SEAT WA SEVERE UNSAFE. *AK

TL*THE CONTACT OWNS A 2006 EVENFLO EMBRACE CHILD RESTRAINT. THE MODEL NUMBER WAS 3911594L3. THE INFANT FELL OUT OF THE SEAT WHILE IT WAS BEING CARRIED BY THE HANDLE. THE INFANT SUSTAINED INJURIES. THE CONTACT STATED THAT SHE RESEARCHED DIFFERENT MODEL NUMBERS AFFECTED IN RECALL # 07C003000 (CHILD SEAT:HANDLE (INFANT)) AND HER MODEL NUMBER WAS NOT INCLUDED. THE PURCHASE DATE WAS UNKNOWN.

SAFETY RECALL- EVENFLO EMBRACE CUSTOMER STATES THAT THE REPAIR KIT IS NOT ADEQUATE REMEDY FOR A PRODUCT OF THIS NATURE CUSTOMER WANTS A REFUND OR CREDIT**CC *TR

TL*THE CONTACT OWNED A 2005 EVENFLO EMBRACE CHILD RESTRAINT. THE CONTACT RECENTLY RECEIVED A RECALL NOTICE, HOWEVER, THE SEAT HAS BEEN DISCARDED BECAUSE THE HANDLE FAILED ON THE SEAT TWO YEARS AGO. THE PURCHASE DATE, MANUFACTURED DATE, AND MODEL NUMBER WERE UNKNOWN.