EVENFLO 562 (EMBRACE) Complaints

View complaints related to EVENFLO 562 (EMBRACE). The complaints found here are submitted by actual consumers with first hand experience. There are more than 50 complaints submitted for the EVENFLO 562 (EMBRACE). You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • EVENFLO 562 (EMBRACE)CAR SEATS
    - MOUNT VERNON, IN

    TL*A SAFETY SEAT TECHNICIAN STATED THAT DURING THE INSTALLATION OF AN EVENFLO EMBRACE SAFETY SEAT, THE FOOT BASE ON THE SEAT BECAME DISLODGED AND POPPED OUT OF THE BASE. THE MODEL # IS 5801730A. THE MANUFACTURED DATE WAS JANUARY 29, 2007. THERE WERE TWO STRESS POINTS THAT FORMED ON THE SHELL OF THE BASE. THE SEAT WAS UNABLE TO BE INSTALLED. THE OWNER OF THE SAFETY SEAT RETURNED THE SEAT. THE MANUFACTURER STATED THAT THE SEATS HAVE BEEN TESTED AND NO FAILURES WERE FOUND. THE PURCHASE DATE WAS UNKNOWN.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • EVENFLO 562 (EMBRACE)CAR SEATS
    - STRATHMORE, AB, 00

    MY SIX MONTH OLD DAUGHTER'S BOUNCY CHAIR WAS DIRTY AND WAITING TO BE WASHED, SO WE WERE SUBSTITUTING HER BOUNCY SEAT WITH HER CAR SEAT WHILE WE (MY HUSBAND AND I) STOOD AND TALKED IN THE KITCHEN. I RAISED THE HANDLE ON HER CARSEAT, LISTENED FOR THE CLICK, WIGGLED IT A LITTLE TO MAKE SURE IT SECURED, THEN WENT TO LIFT THE CARSEAT SLIGHTLY TO ROTATE HER TOWARDS ME TO BUCKLE HER IN, AND IT FELL FORWARD. SHE DID FALL OUT, THANKFULLY A SMALL FALL, AND HAS ONE SCRATCH UNDER HER EYE DUE TO THE INCIDENT. (SHE WAS HOLDING A SIPPY CUP WHICH PREVENTED HER FACE FROM HITTING THE FLOOR. ) SHE ONLY CRIED FOR A MOMENT AND FROM THEN ON WAS ENTIRELY FINE WITHOUT ANY BRUISING OR OTHER INJURIES (BESIDES THE SCRATCH) AND DID NOT NEED MEDICAL ATTENTION. AT FIRST I THOUGHT THAT IT JUST DIDN'T SECURE PROPERLY AND MAYBE I DIDN'T HEAR THE CLICK OF THE CARSEAT HANDLE, BUT UPON HEARING THAT HER CARSEAT MODEL (EVENFLO EMBRACE) WAS RECALLED FOR THIS REASON, I CHECKED HER MODEL NUMBER AND DATE OF PRODUCTION, AND ALTHOUGH THE DATE FALLS AFTER THE APRIL DATE (ITS AUGUST 14TH OF 2006) THE FACT THAT THE VERY SAME THING HAPPENED IN THIS MODEL THAT WAS OCCURING IN THE SLIGHTLY OLDER MODEL'S CONCERNED ME. THANK GOODNESS MY DAUGHTER DIDN'T SUFFER ANY SEVERE INJURIES BUT I WOULD LIKE TO REPORT IT TO PREVENT THE INJURIES OF OTHER INFANTS. WE HAVE NOW DISCONTINUED THE USE OF THIS CAR SEAT AND WILL BE BUYING THE NEXT SIZE UP THAT GOES FROM BIRTH UNTIL THEY NO LONGER NEED THE SEAT. I CANNOT REMEMBER THE INCIDENT DATE EXACTLY, BUT I WILL BE OFF BY NO MORE THEN 3 DAYS.

    Source: NHTSA WEB SITE
  • EVENFLO 562 (EMBRACE)CAR SEATS
    - CORPIS CHRISTI, TX

    TL*THE CONTACT OWNS A 2005 EVENFLO EMBRACE CHILD RESTRAINT (MODEL # 3171478P1). THE CONTACT WOULD LIKE THE MANUFACTURER TO INSTALL THE REPAIR KIT FOR HIM. HE HAS NOT NOTIFIED THE MANUFACTURER. THE MANUFACTURED DATE WAS FEBRUARY 10, 2005.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • EVENFLO 562 (EMBRACE)CAR SEATS
    - YORBA LINDA, CA

    I PLACED MY DAUGHTER IN THE CARSEAT/CARRIER AND SECURED THE 5PT BELT( THE CARRIER WAS ON THE FLOOR AT THIS POINT). I THEN PULLED THE HANDLE FORWARD TO THE UPRIGHT POSITION FOR CARRYING. AS I WAS LIFTING THE CARRIER UP THE SEAT FLIPPED FORWARD. I IMMEDIATLY CORRECTED THE SEAT AND THEN PLACED IT BACK ON THE GROUND. FORTUNATELLY MY DAUGHTER WAS OK. I WAS JUST NOTIFIED BY MY FAMILY THAT THERE WAS A RECALL. I REGISTERED MY CARRIER AND WAS TOLD PER A MESSAGE ON THE MFR. SITE, THAT MY CARRIER IS NOT ON THE RECALL LIST. I FEEL THAT IT SHOULD BE, ALTHOUGH MY CHILD WAS NOT INJURED THE CARRIER STILL HAD A MALFUNCTION. THE MANUFARTURING DATE WAS SEPT. 12, 2006, I FEEL THE DATE ON THE RECALL SHOULD BE CHANGED AND MY CARRIER SHOULD BE INCLUDED FOR THE SAFETY OF MY CHILD.

    Source: NHTSA WEB SITE
  • EVENFLO 562 (EMBRACE)CAR SEATS
    - MARSHALL TOWN, IA

    TL*THE CONTACT OWNS A 2005 EVENFLO EMBRACE CHILD SAFETY SEAT. THE CONTACT STATED THAT THE CAR SEAT FAILED TO LATCH INTO THE BASE. THE FAILURE OCCURRED EVERYDAY. THE CONTACT STATED THAT THE CAR SEAT FAILED TO LATCH ON NUMEROUS OCCASIONS EVEN WHEN IT WAS BELIEVED THAT IT HAD LATCHED PROPERLY. THE CONTACT STATED THAT EVENFLO SENT A SECOND CAR SEAT AND IT FAILED IN THE EXACT SAME MANNER. THE MANUFACTURED DATE WAS UNAVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • EVENFLO 562 (EMBRACE)CAR SEATS
    - KERRVILLE, TX

    TL*THE CONTACT OWNS A 2006 EVENFLOW EMBRACE. THE CONTACTS CHILD SEAT IS INCLUDED IN THE RECALL AND SHE IS JUST NOW RECEIVING THE RECALL LETTER. APPROXIMATELY FOUR MONTHS AGO, THE HANDLE ON THE SAFETY SEAT MALFUNCTIONED AND THE CHILD FELL OUT HEAD FIRST. HIS BODY WAS STILL STRAPPED INTO THE SEAT BELT, BUT HIS HEAD ACTUALLY HIT THE GROUND. THE CHILD WAS RUSHED TO THE HOSPITAL IN WHICH THE NURSE BLAMED THE MOTHER FOR THE INJURY. THE CONTACT HAD TO BRING THE DAMAGED CAR SEAT TO THE HOSPITAL TO PROVE THAT SHE WAS NOT AT FAULT. THE MANUFACTURED DATE WAS JANUARY 1, 2006. THE CONSUMER STATED WAS VERY DISPLEASED WITH THE PRODUCT BEING DEFECTIVE. UPDATED 07/06/07 *TR

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • EVENFLO 562 (EMBRACE)CAR SEATS
    - BROOKING, SD

    TL*THE CONTACT OWNS A 2005 EVENFLO EMBRACE CHILD SAFETY SEAT. WHILE CARRYING HER SON, THE CONTACT STATED THAT THE SEAT ROTATED FORWARD AND HER SON FELL TO THE GROUND. HE SUSTAINED MINOR CUTS AND SCRATCHES TO HIS HEAD. SHE RECEIVED RECALL NOTICE # 07C003000 (CHILD SEAT:HANDLE (INFANT)) APPROXIMATELY THREE WEEKS AFTER THE INCIDENT. PRESENTLY, THE CONTACT HAS NOT RECEIVED THE REPAIR KIT. THE MANUFACTURED DATE WAS JUNE 1, 2005.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • EVENFLO 562 (EMBRACE)CAR SEATS
    - PITTSBURG, PA

    TL*THE CONTACT OWNS A 2006 EVENFLO EMBRACE CHILD SAFETY SEAT. WHILE CARRYING THE CHILD IN THE SAFETY SEAT, THE HANDLE LATCH TRIGGER WAS RELEASED AND CAUSED THE CHILD SEAT TO ROTATE FORWARD. ON TWO OCCASIONS THE CAR SEAT LUNGED FORWARD. THE CONTACT IS AWARE OF THE SAFETY RISK INVOLVED INCLUDING THE REPAIR KIT AVAILABLE TO REPAIR THE HANDLE ON THE CHILD SEAT.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • EVENFLO 562 (EMBRACE)CAR SEATS
    - GREENSBORO, NC

    I PURCHASED THE EVENFLO EMBRACE CAR SEAT AND TRAVEL SYSTEM. I HAD IT FOR APPROXIMATELY 3 MONTHS. THE CAR SEAT BASE HAD A BOTTOM FOR ELEVATING ITSELF UP TO THREE LEVELS. THE FOOT WAS NO LONGER ABLE TO MOVE UP AND DOWN. IF YOU GET IT INTO LEVEL THREE THE BASE WILL POP OUT. I HAVE REQUESTED A RETURN. I BELIEVE THAT THE COMPANY NEEDS TO LOOK AT RECALLING THE BASE AS IT CAN BE A SAFETY ISSUE BECAUSE IT CAN SLIDE DOWN OUT OF THE PROPER LEVEL ANYTIME, ESPECIALLY IN AN ACCIDENT AND CAUSE CHILD TO BE INJURED. *AK

    Source: NHTSA WEB SITE
  • EVENFLO 562 (EMBRACE)CAR SEATS
    - MESA, AZ

    TL*THE CONTACT OWNS A 2005 EVENFLO EMBRACE 5 SAFETY SEAT. THE CONTACT STATED THAT THE HEIGHT ADJUSTER LOCK ON THE BASE FAILED AFTER APPROXIMATELY TWO TO THREE MONTHS OF USE. THE MODEL WAS 32311001, AND THE MANUFACTURERING DATE WAS I SEPTEMBER 2005.*AK

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE