EVENFLO 562 (EMBRACE) Complaints

I HAVE AN EVENFLO EMBRACE CAR SEAT. THE CAR SEAT HAS NEVER SNAPPED INTO THE BASE WITHOUT A LOT OF FORCE ON MY PART. HAD TO PHYSICALLY PUSH DOWN ON IT. WHEN I FIRST STARTING USING THIS SEAT I HEARD IT CLICK LIKE IT WAS IN PLACE, ONLY TO BE DRIVING DOWN THE ROAD AND THEN HEARD A LOUD CLICK. IT HAD NOT BEEN PROPERLY SECURED, AND THAT WAS WITH ME PUSHING DOWN ON IT! AK I KNOW THAT THE BASE ISSUE HAS HAPPENED WITH AT LEAST ONE OTHER MOTHER. HERS HAD ALWAYS WORKED UNTIL SHE BOUGHT A DIFFERENT CAR (WITH THE PLUSHIER SEATS). THEN SHE COULD NOT GET THE SEAT TO SNAP INTO THE BASE AT ALL, AND ENDED UP BUYING A TOTALLY DIFFERENT CAR SEAT FOR HER CHILD. I DID FIND OUT THAT IT MAKES A DIFFERENCE WHAT KIND OF VEHICLE YOU OWN. PREVIOUSLY I HAD THE BASE IN A 1994 DODGE GRAND CARAVAN. APPARENTLY THE PLUSH SEATS MADE IT DIFFICULT TO SNAP IN. HOWEVER, NOW I HAVE A 2001 WINDSTAR AND THE SEAT HOOKS RIGHT INTO THE BASE THE WAY IT SHOULD. AND THIS VAN HAS LATCH ANCHORS, SO I CAN ACTUALLY GET THE BASE IN TIGHT ENOUGH FOR ME TO FEEL IT IS SAFER. ALSO, WHEN USING THE SEAT BELT TO SECURE THE BASE, IT MOVES MORE THAN IT IS SUPPOSED TO. THE HANDLE DOES NOT FEEL LIKE IT IS CORRECTLY ON THE SEAT. I CAN MOVE THE HANDLE SIDEWAYS, BACK AND FORTH. YOU CAN SEE A GAP WHERE THE HANDLE ATTACHES TO THE SEAT. IT MAKES ME WORRY THAT THE HANDLE MAY BREAK, ON TOP OF MY OTHER PROBLEMS. I WOULD LIKE A WARNING TO GO OUT ABOUT THE INSTALLATION OF THESE SEATS. IF YOU HAVE A NICE, FLAT, FIRM SEAT TO USE IT WITH, IT WORKS WONDERFULLY. BUT IF YOU HAVE A PLUSH (SOFTER I GUESS) INTERIOR, MOST LIKELY THERE WILL BE PROBLEMS!

THE REPORT THAT I AM SENDING IS IN REGARDS TO A CHILD PASSENGER SAFETY SEAT. THIS PARENT CAME TO MY PLACE OF BUSINESS TO HAVE HER CHILD SEAT INSPECTED AND WE FOUND THE FOLLOWING: INFANT SEAT EVENFLO EMBRACE MODEL# 3171539P1 MANUFACTURED FEB. 08, 2006 HAD THE SCREWS IN THE TOP CARRYING HANDLE OF THE INFANT SEAT FALL OFF AND WAS MISSING. IN TURN IT MADE THE HANDLE VERY UNSAFE. THE MOTHER STATED SHE CALLED THE MANUFACTURER AND THEY OFFERED TO GIVE HER HER MONEY BACK. WE REINSTALLED A NEW SEAT THAT THE PARENT PROVIDED IN HER VEHICLE. *JB

2/28/2007. EVENFLO EMBRACE. ADJUSTING FOOT ON BASE BROKE AWAY FROM BASE. *MC MODEL # 317478. THE CONSUMER HAS NOT PURCHASED THE CAR SEAT. THE CAR SEAT IS A FLOOR MODEL AT A STORE.*JB

TL* THE CONTACTWAS REQUESTING RECALL INFORMATION FOR AN EVENFLO EMBRACE REAR FACING INFANT SEAT. A SAFETY SEAT TECHNICIAN FROM A HEALTH DEPARTMENT STATED THAT A PARENTS CHILD SAFETY SEAT HANDLE FAILED TO LOCK ON SEVERAL OCCASIONS. THE INFANT WAS NOT INJURED. . THE MODEL# WAS 3172478P1, IT WAS MANUFACTURED ON 4/19/06. THE PARENTS WERE GIVEN A NEW CHILD SAFETY SEAT. *AK UPDATED 03/29/07. *JB

I HAVE THE EVENFLO EMBRACE CAR SEAT AND STROLLER. I HAVE BEEN USING THIS FOR FOUR MONTHS NOW AND HAVE NOT BEEN HAPPY WITH IT FROM THE BEGINNING. IT IS IMPOSSIBLE TO GET THE BASE TIGHT ENOUGH IN THE CAR SO THAT IT DOES NOT MOVE IN THE SEAT. I CALLED EVENFLO AND WAS TOLD THAT THIS IS BECAUSE IN A CRASH IT WOULD BE BETTER IF THE SEAT SLID THAN FOR THE SEAT TO STAY IN PLACE AND THE BABY TO BE THROWN FROM THE SEAT. AFTER SEEING THE VIDEOS ON THE CAR SEAT TESTS I FEEL EVEN MORE SURE THAT THIS SEAT AND BASE IS NOT SAFE. ALTHOUGH WE HAVE NOT BEEN IN AN ACCIDENT I DO NOT THINK THAT THE SEAT AND BASE WOULD PROTECT MY DAUGHTER IF THERE WAS AN ACCIDENT. *JB

I HAVE A EVENFLO EMBRACE CAR SEAT. MY DAUGHTER IS NOW 3 WEEKS OLD, AND THEREFORE ONLY BEEN USING IT FOR 3 WEEKS. SHE ONLY WEIGHS 9 POUNDS. I AM REALLY CONCERNED THAT THERE IS A HANDLE PROBLEM WITH THIS CAR SEAT. IT MOVED AND YOU CAN SEE WHERE THE PLASTIC OF THE HANDLE HAS FLEX POINTS IN THE PLASTIC ALREADY, AND SHE'S ONLY 9 POUNDS. I'M REALLY CONCERNED WHAT'S GOING TO HAPPEN WHEN SHE WEIGHS 20 POUNDS. I HAVE ALSO NOTICED THAT AS SHE HAS GOTTEN BIGGER, THAT THE LATCH ON THE HANDLE MOVES UNEXPECTEDLY, LIKE YOU NEVER HAD IT LOCKED INTO THE CARRYING POSITION. THERE HAS BEEN MORE THAN ONE INCIDENT. THAT'S WHAT'S ALARMING TO ME, SINCE WE HAVE ONLY BEEN USING THE CARSEAT FOR 3 WEEKS. THE MODEL NUMBER MY CAR SEAT IS #3201526 P1. IT WAS MANUFACTURED ON JAN 26-05. *JB

EVENFLO EMBRACE 5 MODEL# 3171478 MANUFACTURER DATE 28 OCT 2005. MY WIFE AND I HAVE BEEN USING THIS NEW CAR SEAT FOR ABOUT 6 WEEKS NOW. TODAY WHEN I WAS POSITIONING THE CARRYING HANDLE I NOTICED THAT ONE OF THE SIDES WAS NOT LOCKING CORRECTLY SO I IMMEDIATELY PLACED MY HAND UNDERNEATH TO MAKE SURE IT DID NOT DROP. SINCE IT IS SUNDAY I HAVE NOT BEEN ABLE TO CONTACT THE MANUFACTURER YET BUT WILL SEE WHAT THEY TELL ME TOMORROW. ALSO AS SOON AS I PLACED THE CAR SEAT ON THE FLOOR AND MOVED THE HANDLE INTO THE APPROPRIATE POSITION ONE OF THE RED LOCKING MECHANISMS FELL OUT. THANK GOD THAT MY 6 WEEK OLD WAS ALREADY ON THE GROUND. I HAVE LOOKED AT THE OTHER COMPLAINTS ON THIS SITE ABOUT THIS SAME TYPE OF SITUATION AND ON NONE OF THEM DOES IT LOOK LIKE THE MANUFACTURER HAS HELPED ANY. AT THIS TIME I CAN ONLY USE THIS AS AN INFANT CARRIER. *NM

MY HUSBAND WENT TO REMOVE THE CAR SEAT FROM THE VEHICLE, AND THE LEFT SIDE (AS YOU ARE FACING THE CAR SEAT) OF THE HANDLE WOULD NOT LATCH INTO PLACE TO KEEP THE CARRYING HANDLE UPRIGHT. IF YOU WIGGLE THE RED BUTTON JUST RIGHT, IT WILL EVENTUALLY LATCH IN PLACE, BUT NOT ON ITS OWN. OUR DAUGHTER HAS NOT BEEN INJURED, BUT WE ARE RETURNING THE SEAT/STROLLER COMBO TO WALMART FIRST THING IN THE MORNING FOR AN EXCHANGE OF SOME KIND. *JB

CLIENT PURCHASED AN EVENFLO STROLLER AND INFANT SEAT COMBINATION MODEL NUMBER 5561673 MANUFACTURED 12/15/2005. BASE THAT WAS INCLUDED WAS NOT COMPATIBLE WITH THIS INFANT SEAT (BASE WAS FOR EVENFLO DISCOVERY) I CONTACTED EVENFLO AND THEY ARE SHIPPING REPLACEMENT BASE TO ME. I WAS ABLE TO PROVIDE PARENT WITH CORRECT BASE OUT OF OUR STORE ROOM. *NM

I BOUGHT AN EVENFLO EMBRACE INFANT CARRIER FOR MY DAUGHTER AND WE USED IT FOR 3 MONTHS WHEN THE RED LEVER THAT LAYS BACK THE HANDLE SNAPPED IN AND CAUSED THE HANDLE TO BUCKLE AND TWIST. MY DAUGHTER THANKFULLY WAS NOT INJURED BUT I THOUGHT I SHOULD GET A NEW CAR SEAT SO THAT NOTHING FURTHER WOULD HAPPEN. SO, I TOOK THE CAR SEAT TO THE PLACE WHERE I PURCHASED IT AND THEY SAID THEY COULD ONLY GIVE ME 17 DOLLARS AND IT IS A 75 DOLLAR CAR SEAT. I JUST WANT MY DAUGHTER TO BE SAFE AND I WANT A RELIABLE CAR SEAT. *NM