EVENFLO 562 (EMBRACE) Complaints

View complaints related to EVENFLO 562 (EMBRACE). The complaints found here are submitted by actual consumers with first hand experience. There are more than 50 complaints submitted for the EVENFLO 562 (EMBRACE). You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • EVENFLO 562 (EMBRACE)CAR SEATS
    - COLORADO SPRINGS, CO

    I WAS CARRYING MY 7 MONTH OLD FOSTER BABY IN HIS EVENFLO EMBRACE CARSEAT AND THE HANDLE BROKE. HE WAS NOT INJURED AND I DID NOT DROP HIM LUCKILY BUT I CAN NOT USE THE CARSEAT AS A CARRIER ANYMORE IT IS NO LONGER SAFE AT ALL. THIS COULD HAVE BEEN A TERRIBLE ACCIDENT AND HE COULD HAVE BEEN HURT VERY BAD IF MY OTHER HAND WAS NOT EMPTY AT THE TIME TO RECOVER FROM THE UNEXPECTED DROP. *NM

    Source: NHTSA WEB SITE
  • EVENFLO 562 (EMBRACE)CAR SEATS
    - CHAMPAIGN, IL

    NO CRASH. THE ANGLE PART OF THE BASE TO THE EVENFLO EMBRACE CAME APART WHEN I UNBUCKLED THE BASE TO RE-TIGHTEN IT IN THE CAR. THE BUTTON TO MOVE THE ANGLE IS STUCK AND THE ANGLE PART WILL NOT GO BACK INTO THE BASE. *NM

    Source: NHTSA WEB SITE
  • EVENFLO 562 (EMBRACE)CAR SEATS
    - MILILANI, HI

    EVENFLO INFANT SEAT WITH BASE, MODEL #5501685A, DATE OF MANUFACTURE 01/15/06. BASE ADJUSTER POPS OUT OF BASE WHEN BASE IS SECURED IN VEHICLE. BASE ADJUSTER HAS 2 SIDE PROJECTIONS WHICH FIT INTO HOLES ON THE BASE. THESE PIECES DO NOT STAY TOGETHER. PARENTS COULD SUCCESSFULLY PUT ADJUSTER BACK INTO BASE, BUT UNABLE TO ADJUST POSITIONS (1,2 OR 3) BY PRESSING BUTTON THAT SAYS TO PRESS TO ADJUST HEIGHT. I COULD NOT GET ADJUSTER REPOSITIONED INTO BASE AT ALL. PARENTS PURCHASED NEW SYSTEM AND WILL TRY TO RETURN THIS PRODUCT, BUT DO NOT HAVE RECEIPT. *NM

    Source: NHTSA WEB SITE
  • EVENFLO 562 (EMBRACE)CAR SEATS
    - HOUSTON, TX

    DT*: THE CONTACT STATED THE CONVERTIBLE CHILD SAFETY SEAT HANDLE CRACKED MAKING IT NOT USABLE. ALSO THE CARRIAGE PLASTIC HOLDER OF THE SEAT LOST THE SCREWS MAKING THE SEAT NOT ADJUSTABLE TO THE CARRIAGE. THE STORE WERE THE SEAT WAS PURCHASED WAS NOT NOTIFIED. THE SEAT WAS AN EVENFLO EMBRACE MODEL MANUFACTURED ON DECEMBER 1ST 2005.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • EVENFLO 562 (EMBRACE)CAR SEATS
    - SLC, UT

    THE LEVEL ADJUSTOR FOOT HAS BEEN FALLING OUT WHEN WE REMOVE IT FROM THE CAR. IT IS DIFFICULT TO GET IT BACK IN. THE LEVEL ADJUSTMENT BUTTON DOESN'T WORK AT ALL. I'M AFRAID THAT IT WILL FALL APART OR HAVE PROBLEMS IF THE CAR STOPS FAST OR IS IN AN ACCIDENT. THE SEAT HANDLE ALSO SEEMS TO HAVE PROBLEMS. WHEN CARRYING THE SEAT THE LEFT SIDE OF THE HANDLE TWISTS AND LOOKS LIKE IT'S SEPARATING AT THE TOP. *JB

    Source: NHTSA WEB SITE
  • EVENFLO 562 (EMBRACE)CAR SEATS
    - FT HOOD, TX

    ON 8/29/06 I HAD NOTICED THE HANDLE TO THE EVENFLO EMBRACE CAR SEAT WAS STARTING TO SPLIT APART. WE WOULD CARRY THE CAR SEAT WITH TWO HANDS ONE HAND HOLDING UNDERNEATH, UNTIL WE GOT THE STROLLER OR USED THE STORE CART. I WENT ONLINE EMAILING THE MANUFACTURE INFORMING THEM OF THE PROBLEM AND IF THERE IS A WAY TO FIX IT. 2 WEEKS LATER AT A CLINIC MY WIFE WAS PICKING UP THE CAR SEAT WHEN THE HANDLE SPLIT APART, AND THE CAR SEAT SLIPPED OUT HER HANDS AND FELL LESS THEN 12 INCHES TOWARDS THE GROUND. CHILD PROTECTIVE SERVICES WAS CALLED. I WENT ONLINE TO WALMART.COM TO BUY JUST THE CAR SEAT.

    Source: NHTSA WEB SITE
  • EVENFLO 562 (EMBRACE)CAR SEATS
    - APPLETON, WI

    AT A CAR SEAT INSPECTION EVENT, A NEW BASE FOR AN EVENFLO EMBRACE WAS FOUND TO BE DEFECTIVE. THE ADJUSTER ON THE BASE WAS STUCK AND WOULD NOT LOCK IN PLACE IN THE DESIGNATED POSITIONS. *NM

    Source: NHTSA WEB SITE
  • EVENFLO 562 (EMBRACE)CAR SEATS
    - NEW HUDSON, MI

    DT*: THE CONTACT STATED THE HANDLE WOULD NOT LOCK PROPERLY, CAUSING THE CHILD SEAT TO FLIP FORWARD WHEN OCCUPIED. THE RESTRAINTS WERE IN USE AT THE TIME OF FAILURE AND NO INJURIES WERE SUSTAINED. THE MANUFACTURER WAS NOTIFIED.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • EVENFLO 562 (EMBRACE)CAR SEATS
    - SMARTVILLE, CA

    I PURCHASED AN EVENFLO EMBRACE CAR SEAT ABOUT 6 MONTHS AGO AT MY LOCAL TARGET STORE. SINCE THEN THE SEAT COVER HAS RIPPED, I REQUESTED A REPLACEMENT, THAT ONE RIPPED TOO. THE CANOPY DOESN'T STAY IN PLACE POSING A POSSIBLE DANGEROUS SITUATION. MOST IMPORTANTLY THE HANDLE HAS BECOME VERY WOBBLY AND IS SHOWING SIGNS OF STRESS IN THE PLASTIC. AFTER READING REVIEWS ON THE TARGET.COM WEBSITE, I HAVE DISCOVERED THAT 99% OF THE REVIEWS HAVE THE SAME COMPLAINT AND EVEN TO THE POINT OF THE HANDLE BREAKING CAUSING AN INFANT TO BE DROPPED WHILE BEING CARRIED! SOMETHING NEEDS TO BE DONE BEFORE A CHILD SUFFERS SERIOUS INJURY OR EVEN DEATH! *NM

    Source: NHTSA WEB SITE
  • EVENFLO 562 (EMBRACE)CAR SEATS
    - VALPARAISO, IN

    CAR SEAT PURCHASED FOR USE AT A PERMANENT FITTING STATION LOCATION IN INDIANA. THERE IS A SMALL "BUTTON" ON EACH SIDE OF THE BASE THAT HOLDS THE ADJUSTABLE LEVELING DEVICE TO THE BASE. ONE OF THE "BUTTONS" BROKE OFF ON ONE SIDE OF THE BASE, CAUSING THE LEVELING FOOT TO BE UNSTABLE AND CAUSES THE FUNCTIONING SIDE TO COME OUT OF THE HOLE ON THE OTHER SIDE, LEADING THE BASE TO NOT STAY IN POSITION TO MAINTAIN THE 45 DEGREE ANGLE NEEDED FOR INSTALLATION. SEAT CAN'T BE USED WITHOUT THE BASE, NO BELT PATH. THIS IS THE SECOND SEAT FROM THIS BATCH MANUFACTURED 11/22/05 THAT HAS HAD THIS PROBLEM. I RETURNED THE FIRST ONE, WHICH WAS REPLACED BY THE MANUFACTURER, AND AM PLANNING ON RETURNING THE SECOND ONE, BUT FEEL THIS IS AN ENGINEERING FLAW IF IT BREAKS DURING SHIPPING. *JB

    Source: NHTSA WEB SITE