EVENFLO CHASE Complaints

I PURCHASED AN EVENFLO CAR SEAT IN NOVEMBER OF 2012 FOR AROUND $65.00. THE MODEL NUMBER IS 30611352 AND THE DATE OF MANUFACTURE IS 10/23/2012. I BOUGHT THIS SEAT BECAUSE IT HAD GREAT REVIEWS AND WAS IN MY PRICE RANGE. I THOUGHT THAT THIS WOULD BE A GREAT PRODUCT TO KEEP MY CHILD SAFE, AND I CONTINUED TO THINK THAT UNTIL LAST FRIDAY EVENING. I HAD TAKEN MY SON TO THE LOCAL WAL- MART TO DO OUR WEEKLY GROCERY SHOPPING. WHEN I WENT TO TAKE HIM OUT OF HIS CAR SEAT, I COULDN'T. THE BUCKLE WAS STUCK! NEITHER I NOR HIS FATHER COULD GET THE BUCKLE TO UNLOCK. I HAD TO UNINSTALL THE CAR SEAT WITH HIM IN IT, AND PULL THE STRAPS OFF OF THE BACK AND WIGGLE HIM OUT FROM THE TOP. I BOUGHT ANOTHER SEAT WHILE AT THE STORE. THE EVENFLO SEAT HAS SINCE UNBUCKLED AND I CHECKED TO MAKE SURE THERE WAS NOTHING VISIBLY STUCK IN IT OR IF IT HAD SOMETHING SPILLED ON IT AND IT APPEARED IT HAD NOT. I CALLED THE COMPANY AND WAS TOLD I COULD GET A REPLACEMENT BUCKLE AND THAT IT WOULD BE DIFFERENT AND HAD SOME CHANGES MADE TO IT. I OPTED NOT TO BECAUSE I FEEL THAT THERE MAY BE AN ENTRAPMENT HAZARD WITH THIS MODEL. *JS *DT *TR

THE CHEST BUCKLE DOES NOT STAY LATCHED. AFTER PROPERLY SECURING THE CHILD IN THE HARNESS THE CHEST BUCKLE BECOMES UNLATCHED WITH THE REGULAR WIGGLING OF THE CHILD.*DT CONSUMER STATED I TRIED A FEW MORE TIMES AND WAS UNABLE TO GET THE CHEST TO STAY BUCKLED. AFTER REMOVING THE CHILD FROM THE CAR SEAT I FOUND THE CHEST CLIP EASILY CAME UNDONE WHEN I PULLED ON IT (AND YES, I DID MAKE SURE THAT THE CHEST CLIP WAS FULLY BUCKLED BEFORE I ATTEMPTED TO PULL IT APART). I ALSO ATTEMPTED TO PULL THE CHEST CLIPS APART ON MY OTHER CAR SEATS (COMBI COCORRO AND GRACO EXTEND2FIT) AND REMAINED BUCKLED WHEN I PULLED ON THEM. *JB

I RECEIVED A BRAND EVENFLO CHASE WITH NO SCREWS FOR THE ARM RESTS. THE SEAT IS: DATE OF MANUFACTURE 2017-05-03 MODEL NUMBER 30611847, PURCHASED FROM WALMART

TL* THE CONTACT OWNS A 2007 EVENFLO 324 CHASE CHILD SEAT, MODEL NUMBER: 30611467. THE SEAT WAS MANUFACTURED ON JULY 31, 2013. THE CONTACT STATED THAT THE HARNESS BUCKLE BECAME VERY DIFFICULT TO RELEASE WHEN ATTEMPTING TO REMOVE THE CHILD FROM THE SEAT. THE CONTACT DID NOT RECEIVE A RECALL NOTICE. THE PURCHASE DATE WAS UNKNOWN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE.

TL* THE CONTACT OWNS AN EVENFLO CHASE SELECT BOOSTER SEAT, MODEL NUMBER: 30621117. THE CHILD WAS ABLE TO UNLATCH THE CHILD SAFETY SEAT. THE FAILURE OCCURRED INSIDE THE VEHICLE WHILE THE CHILD WAS UTILIZING THE SAFETY SEAT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURED AND PURCHASE DATES WERE UNKNOWN.

EVERY OTHER TIME I USE THE CAR SEAT, THE LEFT HARNESS STRAP FALLS OUT OF THE SPLITTER PLATE IN THE BACK. THE PLATE LOOKS SYMMETRICAL AND UNDAMAGED. THE ONLY FIX IS REMOVING THE CAR SEAT, FIX, REINSTALL.

SHOULDER STRAP LOOP DETACHES FROM BACK BUCKLE WHILE LOOSENING TO ALLOW CHILD TO GET IN THE SEAT. I NORMALLY PRESS THE BUTTON ON THE BOTTOM FRONT OF THE SEAT WHILE PULLING DOWN ON THE SHOULDER STRAPS TO LOOSEN THEM. AT THAT MOMENT THE UPPER END OF ONE OF THE SHOULDER STRAPS COMES COMPLETELY FREE FROM THE BRACKET ON THE BACK. I THEN HAVE TO LOOSEN AND UNCLIP ONE OF THE LATCH CLIPS FROM THE BOTTOM OF THE CAR'S BACKSEAT, THREAD THE SHOULDER STRAP BACK THROUGH THE SHOULDER-LEVEL HOLE IN THE SEAT, AND LOOP IT BACK ONTO THE Y-SHAPED BUCKLE BEHIND THE CARSEAT. MY FEAR IS THAT THE STRAP WILL COME LOOSE IN A CRASH AND MY DAUGHTER WILL NOT BE SECURED TO THE CARSEAT. IN MY OPINION THERE SHOULD BE A SPRING CLIP OR SOMETHING SIMILAR THAT HOLDS THE LOOP ONTO THE Y-BUCKLE, OR THERE SHOULD BE A SMALLER OPENING IN THE BUCKLE, OR IT SHOULD HAVE A LESS DIRECT PATH TO GET OUT OF THE BUCKLE. (RELATED VEHICLE INFORMATION: MODEL YEAR=2014, MAKE=HONDA, MODEL=CRV)

TL* THE CONTACT OWNS AN EVENFLO CHASE SAFETY SEAT, MODEL NUMBER: LX 306. THE SEAT WAS MANUFACTURED ON 6/12/12. THE CONTACT STATED THAT THE BUCKLE BETWEEN THE CHILDS LEGS WAS DIFFICULT TO UNLATCH AND JAMMED. THE CONTACT MENTIONED THAT EXCESSIVE FORCE WAS REQUIRED IN ORDER TO UNLATCH THE BUCKLE AND RELEASE THE CHILD FROM THE SAFETY SEAT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER SENT A NEW BUCKLE PART FOR THE SAFETY SEAT. THE BUCKLE WAS REPLACED, BUT THE FAILURE RECURRED. THE PURCHASE DATE WAS UNKNOWN.

TL* THE CONTACT OWNS AN EVENFLO CHASE CHILD SAFETY SEAT, MODEL NUMBER 30611377. THE SEAT WAS MANUFACTURED ON 12/19/2012. THE CONTACT STATED THAT THE 3 1/2 YEAR OLD CHILD WAS SECURED IN THE CHILD SAFETY SEAT. WHEN ATTEMPTING TO REMOVE THE CHILD FROM THE SEAT, THE LOCKING MECHANISM LOCATED BETWEEN THE LEGS OF THE CHILD FAILED TO UNLOCK. THE CONTACT INDICATED THAT THE CHILD HAD TO BE CUT FROM THE CHILD SEAT. THE MANUFACTURER WAS NOT NOTIFIED OF THE INCIDENT. THE PURCHASE DATE WAS UNKNOWN.

TL* THE CONTACT OWNS AN EVENFLO CHASE SAFETY SEAT, MODEL NUMBER: 30611466. THE SEAT WAS MANUFACTURED ON FEBRUARY 2, 2014. THE CONTACT STATED THAT THE SAFETY SEAT LEG BUCKLE CLIPS FAILED TO LOCK AND THE BUCKLE AND THE SHOULDER BUCKLE CLIPS RELEASED INDEPENDENTLY. THE SAFETY SEAT WAS NOT REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE PURCHASE DATE WAS UNKNOWN.