KOLCRAFT Complaints

KOLCRAFT MODEL # 160-111, DOM 7/17/96; WHILE CARRYING THE SEAT BY THE CARRYING HANDLE, THE HANDLE RELEASED FROM THE LOCKING POSITION, AND SEAT TILTED BACKWARDS. BABY WAS NOT INJURED WHEN THIS HAPPENED. MANUFACTURER WILL BE NOTIFIED. *AK

CONSUMER HAS BEEN WAITING ON REPAIR KIT FOR A SEAT CARRIER HANDLE SINCE ABOVE INCIDENT DATE AND STILL NO PART WAS AVAILABLE. WHENEVER SHE CALLED KOLCRAFT'S TOLL FREE NUMBER THE OPERATOR INFOMED HER THE PART WAS ON ITS WAY. *AK

KOLCRAFT MODEL#43804, DOM 01-28-99; RECEIVED THE REPAIR KIT AND MADE THE NECESSARY ADJUSTMENTS TO THE SEAT, BUT IT MADE IT WORSE. HANDLE POSITION IS OFTEN CHANGING, AND AT TIMES DOES NOT CATCH OR STAY IN PLACE. *AK *ML

KOLCRAFT MODEL # 43903, DOM 05/24/1999; RECALL # 99E047000 HANDLE BREAKAGE; AFTER INSTALLING RECALL KIT, CARRYING HANDLE IS HARD TO MOVE BACK OR FOURTH. THE HANDLE GETS STUCK. THE MANUFACTURER WILL BE CONTACTED. *AK

KOLCRAFT MODEL 43903, DOM 03-05-99, CONSUMER HAS BEEN WAITING FOR PARTS FOR RECALL #99E047000, CARRIER SEAT HANDLE TO ARRIVE FOR 7 WEEK. , MANUFACTURER HAS BEEN CONTACTED ON 3 OCCASIONS, BUT PARTS ARE STILL NOT AVAILABLE. *AK

THIS IS KOLCRAFT SEAT WAS ON RECALL FOR THE CARRYING HANDLE. CONSUMER ORDERED THE REPLACEMENT PART FOR THE SEAT ON JAN. 4, 2000. THE PART HAS NOT BEEN RECEIVED. WHEN CONSUMER CALLED TO CHECK, KOLCRAFT DID NOT COOPERATE. *AK *ML

KOLCRAFT SAFETY SEAT TRAVEL-ABOUT MODEL. MANUFACTURER'S DATE NOT ON CSS . CONSUMER HAS NOT RECEIVED THE PARTS. *AK

KOLRAFT MODEL # 43964, DOM 03/01/1999; RECALL # 99E047000 KOLCRAFT/HANDLE BREAKAGE: CONSUMER CONTACTED MANUFACTURER TWO MONTHS AGO, AND HAS NOT RECEIVED KIT. *AK

KOLCRAFT SECURA CHILD SAFETY SEAT; DOM 11/12/98. RECALL 99E047000. PARTS HAVE NOT BEEN RECEIVED. MANUFACTURER WAS NOTIFIED DEC 21, 1999. *AK

KOLCRAFT MODEL #43804; DOM 11/9/98. CONSUMER HAS CONTACTED THE MANUFACTURER REGARDING THE CARRING HANDLE RECALL. AS OF TODAY THE REPAIR KIT HAS NOT BEEN RECEIVED. *AK