KOLCRAFT Complaints

View complaints related to KOLCRAFT. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • KOLCRAFT CHILD SAFETY SEATCAR SEATS
    - PITTSBURGN, PA

    MODEL (160-115) CARSEAT RECALL PARTS RECEIVED AND INSTALLED, HOWEVER THE COMPONENT POPPED OFF RESULTING IN THE HANDLE SLIPPING AND FLIPPING FORWARD. *ET

    Source: RESULT OF A RECALL INVESTIGATION
  • KOLCRAFT CHILD SAFETY SEATCAR SEATS
    - CANAL WINCHESTER, OH

    RECALL 99E047000/HANDEL BREAKAGE: KOLCRAFT MODEL # 43814 MFR DATE 8-11-98; AFTER INSTALLING REPAIR KIT, TEN WEEKS LATER THE HAND COMMENCE TO SUDDEN AND UNEXPECTED UNLATCHING AGAIN, AND THE SCREW CAME OUT AS WELL. MANUFACTURER BEING CONTACTED. FEEL FREE TO PROVIDE FURTHER DETAIL. *AK

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • KOLCRAFT CHILD SAFETY SEATCAR SEATS
    - PITTSBURGH, PA

    KOLCRAFT MODEL # 160115, DOM 09-MAR-1998; HAD PLACED COUSIN'S BABY IN CHILD SEAT & PICKED UP SEAT BY THE HANDLE WHEN IT FLIPPED FORWARD. IN MAY, THE SAME THING HAPPENED WITH CONSUMER'S CHILD IN SEAT. BUTTONS RECEIVED FROM MANUFACTURER KEPT POPPING OFF. WAS INFORMED BY MANUFACTURER NOTHING ELSE COULD BE DONE. *AK

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • KOLCRAFT CHILD SAFETY SEATCAR SEATS
    - MIAMI, FL

    KOLCRAFT MODEL # 23308LXR, DOM 16-FEB-2000; WAS DRIVING VEHICLE WITH CHILD SEAT LOCKED INTO PLACE WHEN THE LATCH ON THE SHIELD BECAME UNLATCHED. *AK

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • KOLCRAFT CHILD SAFETY SEATCAR SEATS
    - ALLISON PARK, PA

    KOLCRAFT MODELS#43852/161115, DOM 12-NOV-97. WAS CARRYING THE BABY OUT TO THE CAR AND THE HANDLE CAME UNLOCKED AND CHANGED POSITION.*AK

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • KOLCRAFT CHILD SAFETY SEATCAR SEATS
    - RUSTON, LA

    THE HANDLE LOCKING MECHANISM FAILED CAUSING THE SEAT TO FLIP OVER AND CAUSING THE BABY TO BE HARMED. 2 REPAIR KITS HAVE BEEN SENT TO CONSUMER BUT NEITHER HAS FIXED THE SEAT TO THEIR SATISFACTION ( KOLCRAFT 13822-HYX-MANUFACTURED 29-AUG-96). NLM

    Source: NHTSA VEHICLE OWNERS QUESTIONNAIRE
  • KOLCRAFT CHILD SAFETY SEATCAR SEATS
    - BACLIFF, TX

    KOLCRAFT STYLE # 36845, DOM 04/4/96, CONTACTED MANUFACTURER FOR THE RECALL OVER 3 MONTHS AGE AND HAS NOT RECEIVED THE REPAIR KIT, MAKING IT IMPOSSIBLE TO FIX THE RECALL. CONTACT KOLCRAFT @ 18777762609 3 TIMES, AND REORDERED THE REPAIR KIT. BUT, STILL HAVE NOT RECEIVED THE PARTS. PLEASE PROVIDE FURTHER INFORMATION.*AK

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • KOLCRAFT CHILD SAFETY SEATCAR SEATS
    - GREENWELL SPRINGS, LA

    KOLCRAFT MODEL 23304, DOM 06/21/96, 2-YEAR OLD CHILD TOOK OFF HARNESS CLIP WHILE IN THE SEAT AND THEN LOST IT, CAUSING A LOSS OF PROTECTION. THIS IS THE 2ND TIME THE CHILD HAS DONE THIS. CONSUMER IS UPSET BECAUSE MANUFACTURER CANNOT OVERNIGHT THE CLIP ,THEY STATE IT WILL TAKE ABOUT 7- 10 DAYS.*AK

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • KOLCRAFT CHILD SAFETY SEATCAR SEATS
    - PORTJEFFERSON STATIO, NY

    KOLCRAFT STYLE # 43964, DOM 08/02/99; BASE KEEPS SLIDDING WHEN TURNING CORNERS. IT WILL NOT STAY TIGHT ,DOES NOT FIT CORRECTLY. CONSUMER HAS TRIED ALL SEAT POSITION IN BACK.*AK

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • KOLCRAFT CHILD SAFETY SEATCAR SEATS
    - BRANDON, FL

    KOLCRAFT MODEL # 43120FG, DOM 22-SEP-1999; WHEN PICKING UP THE CHILD SEAT BY THE HANDLE, IT WOULD NOT LOCK PROPERLY. WOULD SLIP DUE TO STICKINESS OF RELEASE BUTTONS. *AK

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE