ACURA Complaints

View complaints related to ACURA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • ACURA 08L14-TA1-200
    - CAMPBELL, CA

    OUR 2004 ACURA APPEARS TO BE VERY SLUGGISH AND SLOW TO ACCELERATE IN 35-40 MILES RANGE AND WAS PULLING TO THE RIGHT. SO, WE TOOK IT TO ACURA DEALERSHIP IN LOS GATOS, CALIFORNIA ON 1/27/2009 FOR FURTHER INVESTIGATION. THAT'S WHEN THE DEALER RECOMMENDED A NEW TRANSMISSION WITHOUT ANY MENTION OF THE EXISTING RECALLS ON THE 2004 ACURA MDX TRANSMISSION PROBLEMS. *TR

    Source: NHTSA WEB SITE
  • ACURA 08L14-TA1-200
    - MIAMI LAKES, FL

    I BOUGHT ACURA 2006 TL IN NOVEMBER 2006 AND I HAVE NOTICED THERE IS A CRACK ON MY DASHBOARD WHERE THE PASSENGER SIDE AIR BAG SITS. I NOTICED ON 8/6/11 AND NOW AFTER ONE WEEK THESE CRACKS ARE STARTED GROWING. I ASKED THE DEALER IN PEMBROKE PINES AND THEY SAID IT WOULD COST ME 800 BUCKS WHICH IS WAY EXPENSIVE. I AM VERY DISAPPOINTED FROM THE MANUFACTURE THAT THEY WOULDN'T CARE FOR THEIR CUSTOMERS. *TR

    Source: NHTSA WEB SITE
  • ACURA 08L14-E09-200
    - PARSIPPANY, NJ

    IT'S UNFORTUNATE THAT HONDA MOTOR CO HAS NOT TAKEN ANY CORRECTIVE ACTION TO ADDRESS THE NUMEROUS PROBLEMS WITH ITS ACURA MDX TRANSMISSION PROBLEM AND I AM CALLING FOR A FULL FEDERAL INVESTIGATION ALONG WITH A POTENTIAL CLASS ACTION SUIT AGAINST HONDA. A VEHICLE OF THIS CALIBRE ON A LUXURY LINE, COSTING THOUSANDS OF DOLLARS IS SUPPOSED TO LIVE UP TO ITS REPUTATION. TO BE FURTHER PROACTIVE, I ASK ALL THE MDXERS FOR US TO START A CHAIN BLOG FOR ACURA AND THE OTHER CAR MANUFACTURERS TO SEE HOW EXTENSIVE THESE PROBLEMS ARE. ACURA HAS BEEN LESS THAN COOPERATIVE DURING MY INTERACTIONS WITH THEM. SO FIRST LET ME TALK ABOUT THE PROBLEMS AND ISSUES ON MY MDX. IT STARTED WITH GRINDING AND WHINING NOISES COMING FROM MY 2005 MDX WHILE STILL UNDER WARRANTY. I BROUGHT IT IN TO OPEN ROAD ACURA OF WAYNE, NJ SEVERAL TIMES TO FIX THE PROBLEM BUT ISSUE STILL REMAIN TODAY. FINALLY, I WAS TOLD THAT THE TRANSMISSION WOULD NEED TO BE REPLACED AT MY EXPENSE TO CORRECT THIS PROBLEM. WHEN DRIVING 50-60 MPH, WHINING NOISE FROM ENGINE AREA DEVELOPS. IT CAN BE UNBEARABLE SOMETIMES, SORT OF WHAT YOU EXPERIENCE WITH EARACHES ON A PLANE. THE ENGINE IDLES ROUGH, IN A GRUNTING WAY. INITIALLY, CONSTANT NOISE CAME FROM THE TENSIONER PULLEY. I PAID AND GOT THAT FIXED EVEN THOUGH THIS WAS A RECALL ISSUE. TWO WEEKS INTO BUYING THE CAR BRAND NEW, SOMETHING IN THE DROP DOWN DVD SCREEN WAS RATTLING AND I GOT THAT FIXED. THEN, THE DVD/NAV FROZE ON ME CAUSING YET ANOTHER REPAIR AND TIME LOST. SO, NOW BACK TO THIS TRANSMISSION PROBLEM. I CONTACTED ACURA HQ AND THEY ASKED ME TO CONTACT THE DEALER. I ASKED FOR THEM TO INITIATE CALL TO DEALER BUT SAID THEY WEREN'T ALLOWED TO DO SO AND ALL REPAIRS IS AT DISCRETION OF DEALER. NOW WHAT HAPPENS IF CAR SEIZES WHILE I'M DRIVING CAUSING SERIOUS INJURY OR DEATH? ACURA HAS REFUSED TO EVEN CALL ME BACK AS A COURTESY AND HAS NEVER DONE SO WITH ITS CUSTOMER. THIS ISSUE SHOULD BE COVERED UNDER WARRANTY BUT DEALER CLAIMS ITS AT THEIR COST. DEALER SERVICE IS GOOD, POLICY IS BAD. *TR

    Source: NHTSA WEB SITE
  • ACURA 08L14-E09-200
    - WOODSTOCK, MD

    THE CAR WILL MAKE A VIBRATION SOUND AT RANDOM INTERVALS. IT DOES NOT MATTER WHAT SPEED YOU ARE DRIVING AT OR THE TYPE OF ROAD. ADDITIONALLY, IT FEELS AS THOUGH YOU ARE BEING PUSHED BACK BY THE WIND WHEN THE VIBRATION SOUND OCCURS. AT THIS TIME NO WORK HAS BEEN COMPLETED ON THE CAR FOR THE NEW NOISE. ONE REPAIR SHOP CONCLUDED THAT IT WAS THE ENTIRE TRANSMISSION THAT NEEDED TO BE REPLACED. ANOTHER PLACE FEELS IT IS THE TORQUE CONVERTER. THE TORQUE CONVERTER WAS ALREADY REPLACED ONCE ON THIS CAR DUE TO A DIFFERENT NOISE. THE CAR HAD TO GO TO THE SHOP THREE TIMES TO FIX THE FIRST NOISE. THE CAR WAS FINALLY REPAIRED AFTER A WEEK AND AFTER A NEW TIMING BELT, TENSIONER AND PULLEY, WHICH HAD ALREADY BEEN REPLACED. THEY ALSO REPLACED THE DRIVE SHAFT, IDLER PULLEY AND COMPRESSOR BELT . *TR

    Source: NHTSA WEB SITE
  • ACURA 08L14-TA1-200
    - BALL GROUND, GA

    I OWN A 2004 ACURA MDX AND 3 OUT OF THE 4 AIR VENTS (CLIPS) IN THE FRONT AREA OF THE CAR ARE BROKEN. THEY ARE VERY CHEAPLY MADE AND FALL INTO PIECES WHEN YOU TRY TO ADJUST THE FLOW OF AIR. I DID SOME RESEARCH AND FOUND OUT THERE IS A LOT OF OTHER PEOPLE ALSO OUT THERE WITH THIS PROBLEM. MANY FORUMS, SUCH AS EDMUNDS, HAS MANY PEOPLE COMPLAINING ABOUT THE SAME THING. THEY EITHER NEED TO BE RECALLED OR ACURA NEEDS TO START SELLING REPLACEMENT CLIPS INSTEAD OF THE ENTIRE AIR VENT. *TR

    Source: NHTSA WEB SITE
  • ACURA 08L14-TA1-200
    - ORLANDO, FL

    MULTIPLE CRACKS ARE ON THE PASSENGER SIDE, AND A DEEP GASH APPEARS ON THE COWLING OVER THE INSTRUMENT CLUSTER. IT'S A HIGH-END CAR, AND YOU PAY BIG MONEY FOR IT, AND YOU SHOULDN'T HAVE BIG CRACKS IN YOUR DASHBOARD, DON'T KNOW, YOU KNOW WITH A CRACK LIKE THAT, IF THE AIRBAG WERE TO DEPLOY IF IT WOULD CAUSE ANY SORT OF MALFUNCTION. *TR

    Source: NHTSA WEB SITE
  • ACURA 08L14-TA1-200
    - IRVINE, CA

    THIS COMPLAINS PERTAINS TO MY 2005 MDX ACURA. WHILE DRIVING UP A SLOPE CLOSE TO MY HOME AT 50MPH, THE DASHBOARD SUDDENLY SHUTS DOWN AND THE WHEELS LOCKED UP. I TOOK IT TO DCH ACURA DEALER IN TUSTIN, CA, AND THEY COULD NOT DETECT ANY PROBLEM OR REPLICATE THE PROBLEM. *LN

    Source: NHTSA WEB SITE
  • ACURA 08L14-E09-200
    - WEST COVINA, CA

    I BOUGHT MY 2004 ACURA TSX CAR IN JAN 2008 A FEW MONTHS LATER AFTER I BOUGHT IT THE INTERIOR LIGHTING OF MY RADIO AND A/C BUTTONS WERE NOT TURNING ON ANYMORE MY WARRANTY WAS ALREADY OVER AND EVER SINCE I HAVE BEEN TRYING TO FIND A SOLUTION OR A RECALL. *TR

    Source: NHTSA WEB SITE
  • ACURA 08L14-TA1-200
    - ORLANDO, FL

    2004 ACURA TL - DASH HAS A 2' CRASH ON THE PASSENGER SIDE RUNNING TOP TO BOTTOM AND INTO SRS AIRBAG AREA. CRACK STARTED AT 90, 000 MILES. DEALERSHIP ACKNOWLEDGED PROBLEM BUT SINCE CAR IS OUT OF WARRANTY WANTS $580.00 TO FIX. THIS CRACK MAY SERIOUSLY AFFECT AIRBAG DEPLOYMENT ON PASSENGER SIDE. *TR

    Source: NHTSA WEB SITE
  • ACURA 08L14-TA1-200
    - HILLSBOROUGH, NJ

    TRANSMISSION FAILED WHILE DRIVING UP A HILL. CAUSED CAR TO LOSE ACCELERATION, NEARLY GOT REAR ENDED WHILE PULLING OFF THE ROAD TO SAFETY. INITIAL TRANSMISSION FAILED AT 23,000 MILES. THIS IS THE 2ND TRANSMISSION FAILING WITH ONLY 116,000 MILES ON IT. DEFECTIVE TRANSMISSION. *TR

    Source: NHTSA WEB SITE