BMW Complaints

View complaints related to BMW. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • BMW 82110393954
    - MIAMI, FL

    PURCHASED USED 2006 BMW 325I NOV 2009. CONDENSATION LEFT FRONT HEADLIGHT. JUNE - JULY 2010 TOOK CAR IN TO REPLACE LEFT FRONT TURN SIGNAL WHICH RECEIVED NOTICE ON. SEPT 2010 TURN SIGNAL OUT AGAIN 2 MONTHS LATER. ADVISED THE HEADLIGHT ASSEMBLY NEEDED TO BE REPLACED. HAVE READ OTHER POSTING ONLINE FOR THE SAME PROBLEM. DEALER REFUSES TO FIX ASK FOR OUT OF POCKET OF $ 500+ TO CORRECT PROBLEM . *TR

    Source: NHTSA WEB SITE
  • BMW 82110393954
    - MACOMB, IL

    I PURCHASED 2011 MODEL BMW 535I IN AUGUST 2010. THERE ARE 3 CIGARETTE LIGHTER POWER OUTLETS INSIDE THE CAR AND ELECTRICITY IS SUPPLYING ALL THE TIME REGARDLESS OF WHETHER VEHICLE IS BEING LOCKED OR NOT. IF I USE ACCESSORIES LIKE GPS, CHARGER, COFFER WARMER ETC. AND LEFT IN THE LOCKED VEHICLE UNDER SUMMER SUN COULD REALLY BE A FIRE HAZARD. I HAVE CONTACTED TO BMW CUSTOMER RELATIONS AND LOCAL SERVICE ASKING TO REWIRE TO STOP POWER SUPPLY WHILE ENGINE IS STOPPED OR/AND VEHICLE IS LOCKED BUT THEY REFUSED TO FIX THE PROBLEM. I HAVE ANOTHER COMPLAINT REGARDING THE STEERING LIKE OTHER OWNERS WHICH IS THAT VEHICLE IS PULLING TO THE RIGHT ALL THE TIME AT ALL SPEED. I'D LIKE TO REQUEST NHTSA TO ORDER BMW TO FIX THOSE PROBLEMS ASAP AS A RECALL! *TR

    Source: NHTSA WEB SITE
  • BMW 82110393954
    - NAPLES, FL

    LONG CRANKS, STUTTERING UPON PUSHING ON THE ACCELERATOR WITH LURCHING SENSATION AND FRONT ENGINE BLOCK SHAKING. IT USED TO OCCUR EVERY DAY BEFORE THEY REPLACED MY FIRST HIGH PRESSURE FUEL PUMP AT 2500 MILES. SECOND TIME I HAD LONG CRANKS A FEW TIMES A WEEK WITH LURCHING/STUTTERING SENSATION UPON PUSHING ON THE ACCELERATOR WHILE HI-WAY DRIVING EVERY DAY. I HAVE A 2009 BMW 335I . VIN [XXX]. I'VE HAD MY HPFP REPLACED ONCE. THE SECOND TIME AROUND THEY JUST REPROGRAMMED THE HPFP BUT I STILL GET LONG CRANKS 2 A WEEK WITH LURCHING/STUTTERING ON HI-WAY ACCELERATION ATTEMPTS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR

    Source: NHTSA WEB SITE
  • BMW 82110393954
    - TUCKAHOE, NY

    A 2009 MINI COOPER CLUTCH WAS DEFECTIVE WAS REPLACED IN MAY OF 2010 AND IN AUGUST OF 2010 THE CLUTCH WENT AGAIN AND THIS TIME BURNT THE FLY WHEEL. THE CAR HAD TO BE TOWED SAFETY OF PASSENGER WAS COMPROMISED. *TR

    Source: NHTSA WEB SITE
  • BMW 82110393954
    - CHIMACUM, WA

    I PARKED MY 2009 MINI CLUBMAN AFTER DRIVING ABOUT 10 MILES TO THE GROCERY STORE ROUND TRIP AND UNLOADED GROCERIES, WENT BACK OUT TO THE CAR AND IT WAS SMOKING WHITE SMOKE. FLAMES STARTED SHOOTING UP FROM THE ENGINE OVER THE WINDSHIELD AND IT PROGRESSED FROM THERE. THE SMOKE TURNED BLACK ALL WINDOWS WERE BLOWN OUT, FRONT TIRES MELTED AND BLOWN AND THE CAR WAS DECLARED AN OBVIOUS TOTAL LOSS. IT CAUGHT OUR HOME ON FIRE AND HAS CAUSED MORE THAN $50,000 WORTH OF DAMAGE. PLEASE CORRECT THIS PROBLEM. *TR

    Source: NHTSA WEB SITE
  • BMW 82110393954
    - NEW YORK, NY

    JUNE, 2010 - I WAS DRIVING MY 2008 BMW 535 STATION WAGON ON THE HIGHWAY (LONG ISLAND EXPRESSWAY I-495, NEW YORK) AT 65 MILES PER HOUR WHEN THE CAR LURCHED, MADE A LOUD NOISE AND LOST POWER. BMW REPLACED THE HIGH PRESSURE FUEL PUMP. AUGUST 2009 - THE CAR STARTED BUT LIGHTS ON DASH BOARD WENT ON SAYING "VEHICLE HAD REDUCED POWER". IT WAS TOWED TO BMW DEALERSHIP, WHERE THEY REPLACED THE HIGH PRESSURE FUEL PUMP. AUGUST 2008 - THE BMW LOST POWER ON THE HIGHWAY AND WAS TOWED TO DEALER. THEY MADE A REPAIR TO THE FUEL INJECTION SYSTEM. *TR

    Source: NHTSA WEB SITE
  • BMW 82110393954
    - RICHMOND, VA

    I PURCHASED MY BMW 325I IN AUGUST OF 2006. SINCE THAT PURCHASE I HAVE ONLY DRIVEN IT APPROXIMATELY 9-12 MONTHS COLLECTIVELY. THE CAR WAS PURCHASED WITH 37500 MILES AND NOW HAS 70,000 MILES. THE PROBLEM APPEARS TO BE THE ELECTRICAL SYSTEM WHICH CAUSES THE LIGHTS TO TURN OFF AND ON WHEN THEY FEEL LIKE IT. THIS CAR HAS BEEN SITTING IN MY DRIVEWAY FOR THE PAST 9 MONTHS BECAUSE IT IS UNSAFE TO DRIVE AND WILL NOT PASS INSPECTION. I HAVE HAD IT TO NUMEROUS BMW DEALERSHIPS, THEY CAN NOT FIND THE PROBLEM. ALL THE ISSUES SEEM TO BE ELECTRICAL IN NATURE AND ARE VERY HARD TO ACCURATELY DIAGNOSE. THE BOTTOM LINE IS I AM CHARGED THOUSANDS OF DOLLARS TO REPAIR THE CAR BUT CAR IS STILL NOT SAFE. THE REAR LIGHTS HAVE BURNED OUT AND THE RIGHT FRONT LIGHT GOES ON AND OFF AT WILL. THE LAST INCIDENT OCCURRED IN DEC 2009 WHEN THE CAR LIT UP LIKE A CHRISTMAS TREE (THE ONLY TIME ALL OF THE LIGHTS WORKED.) HOWEVER, WHEN YOU TURN THE CAR ON, THE LIGHTS WENT OFF AGAIN. THE CAR HAD TO BE TOWED TO THE SHOP WHERE IT REMAINED UNTIL JANUARY 2010. I WAS CHARGED $2700 AND STILL CAN'T GET THIS BEAST INSPECTED. THIS HAS GONE BEYOND THE POINT OF LUDICROUS. I AM COMPLETELY DISGUSTED WITH THE "ULTIMATE DRIVING MACHINE". IN ESSENCE I AM PAYING 650 DOLLARS A MONTH FOR NOTHING. THE LAST MECHANIC THAT LOOKED AT THE CAR RECOMMENDED THAT WE SHOULD REPLACE THE FRONT LIGHTING SYSTEM BECAUSE THE CURRENT SYSTEM THAT IS FAULTY IS NOT MEANT TO BE REPLACED, SO REPLACEMENT PARTS ARE VERY EXPENSIVE. IN THEORY THE LIGHTS SHOULD LAST THE LIFE OF THE CAR. THIS IS NOT THE CASE WITH MY CAR AND TO REPLACE THE XENON LIGHTS WITH THE MORE COMMON HALOGEN LIGHTS IT WILL COST AN ESTIMATED 2,000 DOLLARS. THIS IS NOT FEASIBLE WITH A CAR PAYMENT AND UNTIL THE CAR IS PAID OFF IN 2012. IT WILL SIT IN THE DRIVEWAY, A WASTE OF A PERFECT CAR, MY RETIREMENT CAR. *TR

    Source: NHTSA WEB SITE
  • BMW 82110393954
    - GROVEPORT, OH

    I HAVE A Z3 2001. THE CAR KEEPS STALLS WHILE DRIVING. THE BMW SERVICE DEPARTMENT IN COLUMBUS OHIO HAS BEEN UNABLE DETERMINE THE PROBLEM AND ARE UNABLE TO REPAIR IT. THEY SAID IT WAS A FUEL PUMP, THEN SAID IT WAS THE IDLE CONTROL VALVE THEN SAID THEY STILL DO NOT KNOW WHAT IS WRONG WITH IT.. THEY'VE HAD IT ON AND OFF SINCE MAY 6. (ABOUT ONE MONTH). THE CAR IS UNSAFE TO DRIVE WHILE STALLING WITHOUT WARNING. THE ENGINE LIGHT DOES NOT COME ON AFTER THE CAR STALLS. I DO NOT FEEL SAFE DRIVING A CAR THAT STALLS. *TR

    Source: NHTSA WEB SITE
  • BMW 82110393954
    - SILVER SPRING, MD

    THE DRIVER AND PASSENGER WINDOWS, FRONT AND REAR, ARE DEFECTIVE. THE DOUBLE PANES SEPARATE, CAUSING A WHITE FILM TO GRADUALLY APPEAR AND EVENTUALLY TAKE OVER THE WHOLE WINDOW, OBSTRUCTING VIEW. ATTEMPTS TO RESOLVE DIRECTLY WITH BMW WERE FUTILE DUE TO "WARRANTY EXPIRATION". HOWEVER, A NEW WINDOW WAS INSTALLED DUE TO BREAKAGE DURING THE LAST WINTER STORM, AND ALREADY IT IS SHOWING SIGNS OF THE SAME PROBLEM. THE "INCIDENT DATE" HERE REFERS ONLY TO THE NEWEST WINDOW WHICH WAS JUST INSTALLED. IT IS NOT CERTAIN WHEN THE OTHER WINDOWS BEGAN EVIDENCING THE SAME PROBLEM BUT IT IS OBVIOUS THAT THE PROBLEM JUST GETS WORSE OVER TIME. AT THE TIME OF THIS WRITING I DO NOT KNOW THE MANUFACTURER OF THE GLASS BUT I AM WORKING ON FINDING OUT SO I HAVE JUST PICKED A RANDOM NAME SO THAT I CAN SUBMIT THE COMPLAINT. *TR

    Source: NHTSA WEB SITE
  • BMW 82110393954
    - MALIBU, CA

    I EXPERIENCED A FAILURE OF MY PDC(PARKING DISTANCE CONTROL) SYSTEM. THE SYSTEM FAILED TO OPERATE AND I SCRAPED A WOODEN POLE AS A RESULT OF THIS FAILURE. I WAS LOOKING BEHIND ME, AS I WAS BACKING UP, THE SYSTEM IS DESIGNED TO GO ON WHEN REVERSE GEAR IS ON, BUT IT FAILED TO EMPLOY. MY VEHICLE IS A BMW 2010 528I. THIS IS MY FIFTH BMW 5 SERIES AND SINCE THE I-DRIVE THERE HAVE BEEN VARIOUS PROBLEMS WITH THE CAR ;HOWEVER THE PDC SYSTEM IN MY PREVIOUS BMW 2007 OPERATED CONSISTENTLY AS INTENDED EVERY TIME. THE SYSTEM IN MY CURRENT VEHICLE OPERATED CONSISTENTLY UNTIL MARCH 30TH , WHEN IT FAILED TO EMPLOY AND I HAD THE SMALL ACCIDENT. FORTUNATELY IT WAS JUST A WOODEN POLE AND NOT A DOG OR SMALL CHILD THAT WAS HIT. THE REASON I PAY FOR THIS SYSTEM IS BECAUSE IT IMPROVES THE LINE OF VISION OF THE DRIVER BY SHOWING ITEMS OUT OF MIRROR AND SIGHTLINE THEREFORE IMPROVING SAFETY. HOWEVER, BMW (ALTHOUGH THEY AGREED TO PAY FOR MY REPAIR) CLAIMS THAT THE SYSTEM IS JUST FINE. FOR DAYS AFTER THE INCIDENT I WATCHED THE SCREEN EACH TIME I PUT THE CAR IN REVERSE AND SOMETIMES THE BMW LOGO WOULD SIT ON THE SCREEN FOR 2 TO 3 MINUTES, SOMETIMES THE ACCEPT GEAR SCREEN WOULD COME ON, SOMETIME THE PDC (WHICH IS THE ONLY ONE THAT SHOULD COME ON). THERE ARE ANECDOTAL STORIES ON LINE OF OTHER DRIVERS HAVING THE SAME FAILURE OF THIS SYSTEM. BMW INSISTS THAT THE INCONSISTENCY IN PERFORMANCE IS THE WAY THE PDC OPERATES DEPENDING ON WHAT THE LAST COMPUTER FUNCTION WAS WHEN YOU SHUT OFF THE CAR. THIS IS ABSURD. I BELIEVE AN INVESTIGATION IS NECESSARY INTO THE MALFUNCTION OF THIS SYSTEM TO PREVENT MORE SERIOUS INJURY ACCIDENTS. SINCE THE REPAIR THE PDC NOW ONCE AGAIN COMES UP IMMEDIATELY WHEN I GO INTO REVERSE YET THE CLAIM NOT TO HAVE ADJUSTED ANYTHING ON THE COMPUTER. THE MODEL 528 I IS NOT ON YOUR LIST SO I MUST MARK 535I WHICH IS THE CLOSEST MODEL YOU HAVE LISTED BUT NOT THE SAME. *TR

    Source: NHTSA WEB SITE