BMW Complaints
View complaints related to BMW. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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BMW 82110393954- ESCONDIDO, CA
MY 2007 328I HAS BEEN IN THE SERVICE DEPARTMENT A TOTAL OF 4 TIMES (THAT I HAVE PAPERWORK ON, IT MIGHT BE MORE). I HAVE HAD MAJOR MECHANICAL PROBLEMS WITH THE MOST RECENT BEING ELECTRICAL. MY KEY WILL NOT OPEN ANY OF THE DOORS, I HAVE TO USE THE VALET KEY TO GET INSIDE. ONCE I GET INSIDE THE BUTTON ON THE DASH THAT OPENS AND LOCKS THE DOORS WAS UNRESPONSIVE AS WELL. WHEN THIS STARTED THE DRIVERS SIDE MIRROR ALSO BECAME UNRESPONSIVE AND WOULD NOT ADJUST, I CAN'T ADJUST IT TO SEE THE ROAD AND HAVE ALMOST BEEN IN 2 ACCIDENTS. THE SAME DAY THE AIR CONDITIONING, WHICH I HAD SET ON 60, TURNED ITSELF TO 84 BLOWING FULL BLAST. THAT IS ACTUALLY THE SECOND TIME THIS YEAR THAT THE AIR CONDITIONING HAS AUTOMATICALLY TURNED TO THE HEATER. SHORT LIST OF OTHER ISSUES: RECURRENT BREAK SQUEAKING, OIL SENSOR AND ENGINE HARNESS WIRES BREAKING, AND PROBLEMS ACCELERATING. THE COMPUTER SOFTWARE MALFUNCTIONED AS WELL (ANOTHER ELECTRICAL ISSUE WHICH WAS CAUSING THE CAR TO MALFUNCTION). AFTER THE BRAKE PADS & SENSORS WERE REPLACED, THE BRAKES SOUND THE SAME TO THIS DAY, HORRIBLY SQUEAKY ALMOST GRINDING. THE FRONT DRIVER & PASSENGER WINDOWS HAVE A MYSTERIOUS ELECTRICAL MALFUNCTION. THEY WILL CEASE TO GO UP OR DOWN. I HOLD THE WINDOW BUTTON IN THE "UP" POSITION, THE WINDOW WILL ROLL UP AN INCH THEN STOP. I WILL HAVE TO DO THIS SEVERAL MORE TIMES BEFORE THE WINDOW WILL GO UP OR DOWN. MY CAR GOES IN AGAIN TOMORROW AM. THIS TIME I EVEN MENTIONED THAT IF I DID HAVE PASSENGERS IN THE VEHICLE AND WE HAD GOTTEN IN AN ACCIDENT, OR WORSE YET THE CAR CATCHES ON FIRE, MY PASSENGERS WOULD BE TRAPPED. THE SERVICE ADVISOR DIDN'T SEEM TO CARE. I CAN'T DRIVE MY FRIENDS OR FAMILY ANYWHERE FOR FEAR THEY WILL BE STUCK IN THE VEHICLE IF AN ACCIDENT OCCURRED. AS WELL, I'M NOT GOING TO ASK MY PARENTS, WHO ARE IN THEIR 50'S, TO CRAWL THROUGH A WINDOW TO GET IN OR OUT OF MY VEHICLE. MY CAR HAS BEEN OUT OF COMMISSION FOR ME AT LEAST 30 DAYS SINCE I'VE OWNED IT. *TR
Source: NHTSA WEB SITE -
BMW 82110393954- ASTORIA, NY
I DRIVE A 2006 BMW 330XI WITH THE OEM BRIDGESTONE TURANAZA RUNFLAT TIRES. FROM 2006 TO TODAY I HAVE REPLACED ALL 4 OF MY TIRES AND RIMS TWICE AND STILL HAVE PROBLEMS WITH THE TIRES BEING TO ROUGH ON NEW YORK CITY ROADS WHICH MEANS IT JUST CRACKING AND BENDING EACH AND EVERY RIM ON MY CAR OVER TIME. NOW THIS PROBLEM WITH THE TIRES BEING TO ROUGH AND LACK OF CONTROL WITH THERE TIRES LEAD TO ANOTHER PROBLEM SOMETHING IN MY STEERING RACK HAS CRACKED. BMW NOT WANTING TO TELL ME WHAT PART OF THE STEERING RACK WAS BROKEN ALL THEY TOLD ME WAS IT WILL COST 3000 DOLLARS AND I COULDN'T PAY IT IN MONTHLY INSTALLMENTS, I HAVE BEEN TRYING TO ALERT THEM OF MY SITUATION FOR ABOUT 1 YEAR BUT THEY DO NOT TAKE ME SERIOUSLY SINCE I AM ONLY 22 YEARS OLD AND TAKE ME FOR A FOOL. AS OF YESTERDAY ALSO MY LOCK ACTUATORS WHICH IS THE PART OF THE CAR THAT ALLOWS YOUR ALARM TO UNLOCK YOUR DOORS ARE FROZEN AND WILL NOT UNLOCK ANY OTHER DOORS EXPECT THE DRIVER BY USING THE MANUAL KEY. FOR THE IM PAYING EVERYMONTH BMW IS NOT DIVING ME THE ULTIMATE DRIVING MACHINE, I WILL NOT RECOMMEND THIS CAR TO ANYONE SOUL IN THE NEW YORK AND I AM LOOKING TO TAKE LEGAL ACTION FOR MY RIGHTS AGAINST THE LACK OR QUALITY AND SAFETY THEY HAVE PUT ME IN OVER THE LACK YEAR. *TR
Source: NHTSA WEB SITE -
BMW 82110393954- CHICAGO, IL
BMW X3 STALLS/HESITATES WHEN ACCELERATING TO MERGE INTO NORMAL TRAFFIC FLOW. VEHICLE HAS PROBLEMS WHEN ACCELERATING FROM A STOPLIGHT OR SIGN. TRANSMISSION REV'S VERY HIGH. HAVE EXPERIENCED DANGEROUS OR LIFE THREATENING MOMENTS WHEN DRIVING THIS CSR. HAVE HAD PREVIOUS BMW'S AND NEVER HAD THIS PROBLEM. HAVE TAKEN CAR IN FOR SERVICING ONCE AND IT IS GOING IN AGAIN. *TR
Source: NHTSA WEB SITE -
BMW 82110393954- SALT LAKE CITY, UT
I HAVE A BMW 323 CI AND I WAS MAKING A RUN TO THE STORE AND I COME BACK OUT AND TRY TO REVERSE AND MY CAR DIDN'T MOVE ANYWHERE BUT THE RPM'S WERE GOING, SO I LOST MY REVERSE GEAR. *TR
Source: NHTSA WEB SITE -
BMW 82110393954- CHESTNUT RIDGE, NY
THERE IS A SIGNIFICANT PROBLEM WITH THE ENGINE/TRANSMISSIONS ON THE BMW X3 MODEL. I HAVE HAD A 2007 AND NOW A 2008, THE 2007 BOUGHT BACK BY BMW DUE TO MAJOR ISSUES. THE PROBLEM IS THAT THE TRANSMISSION IS NOT REACTIVE, AND CAUSES MAJOR HESITATION, DELAYED SHIFTING, AND AWKWARD RESPONSES FROM THE THROTTLE WHICH IS A SERIOUS ISSUE WHEN MERGING OR PASSING ETC. THE CAR DOES NOT GET UP TO SPEED, AND AT TIMES LITERALLY "CHOKES" WHICH CAN CAUSE AN ACCIDENT AS SOMEONE BEHIND YOU CAN JUST BEGIN TO ACCELERATE AND PLOW RIGHT INTO YOU. BMW HAS NO FIXES FOR THIS ISSUE AT THE MOMENT; OTHERS PER A BMW FORUM HAVE ALSO LET YOUR OFFICE KNOW ABOUT THIS PROBLEM. BMW BASICALLY DOES NOT CONSIDER IT A SAFETY ISSUES, BUT IT DEFINITELY IS. THIS OCCURS ALL THE TIME, AND THE MANUFACTURER SAYS THERE ARE NO ENGINE SOFTWARE UPDATES (LAST ONE DID NOTHING) TO RECTIFY THE ISSUES. THIS IS AN INHERENT DEFECT IN THE VEHICLE AND IT IS DANGEROUS. THIS SYSTEM DOES NOT LET YOU SELECT AN X3 MODEL. IT IS A BMW X3. *TR
Source: NHTSA WEB SITE -
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BMW 82110393954- SAN FRANCISCO, CA
TODAY, AFTER FILLING UP GAS FOR THE FIRST TIME IN 2 MONTHS, SINCE I PURCHASED THIS NEW USED 2002 BMW 325CI, MODEL WITH NOW 45,000+ MILEAGES. I LIVE IN NEIGHBORHOODS THAT REQUIRES A LOT OF RED LIGHT STOP. AS I STOPPED TODAY, AT AROUND 9AM, AFTER THE GAS STATION, MY BREAK NOISE SQUEAK, AND THEN IT WOULD NOT STOP. AS I DRIVE AND STOP ON THE RED LIGHT, MY CAR WOULD JUMP, " BOUNCE FORWARD THEN STOP" BEFORE IT CAN IT FULLY STOP. AS I STEP ON THE BRAKE PEDAL, WHEN I COME TO A STOP, IT WOULD NOT STOP COMPLETELY, THE CAR JUMPS COUPLE INCHES THEN STOPS. I AM FEARING FOR MY SAFETY, AND MY 30DAYS WARRANTY CONTRACT EXPIRES, HOWEVER THE " DEALERSHIP" HAS NEGLECT AND MIS INFORM ME THAT THE CAR HAS SOME MINOR PROBLEMS. IT IS A DISHONEST, AND I HAVE TOLD THEM FROM THE FIRST DAY I BOUGHT IT, THAT, THE BACK WHEELS MAKES NOISE, " SHOCKS, SPRINGS NEEDS TO CHANGE" BUT THE MANAGER, AND SALES MANAGER DISAGREE, AND SAID, "I DON'T HEAR ANYTHING". AS WELL AS " YOU REMEMBER IT IS A USE CAR"... TOTALLY IGNORE MY REQUEST. I CALLED MANY TIMES AND SPOKE TO THEIR ASSISTANT SALES MANAGER BUT HAVE NOT HEARD BACK AS THEY TOLD ME THEY WOULD CALL ME BACK SOON, WHEN THE MANAGER IS IN, ITS BEEN HOURS BUT HAVEN'T HEARD BACK AND I CALLED TWICE. MY CAR WAS PURCHASED AT " MIKEHONDAHARVEY.COM" IN BURLINGAME CA. *TR
Source: NHTSA WEB SITE -
BMW 82110393954- SAN FRANCISCO, CA
2007 BMW E92 335I HAD FUEL PUMP REPLACED DUE TO CAR GOING INTO LIMP MODE. CAR HAD FUEL PUMP REPLACED. DRIVING ON SIX-LANE HIGHWAY 101 NORTH OF SAN FRANCISCO, CROWDED HIGHWAY, THE CAR WENT INTO LIMP MODE AND STALLED IN THE FAST LANE. TRAFFIC FROM BEHIND CAR ALMOST REAR-ENDED CAR THREE-TIMES BEFORE I WAS ABLE TO FRANTICALLY PULL TO A SAFETY LANE. I THOUGHT I WAS GOING TO BE KILLED IN THIS SITUATION AND NEVER IN MY DRIVING CAREER WAS AS FRIGHTENED AS I WAS WHEN MY CAR PUT ME IN A VERY DANGEROUS SITUATION. *TR
Source: NHTSA WEB SITE -
BMW 82110393954- RIVERSIDE, CA
I NOTICE IT MORE ON HOT DAYS, MY KEY BUTTON DOES NOT OPEN THE DOORS, I HAVE TO MANUALLY OPEN THE DOOR. THE REAL PROBLEM IS WHEN IM INSIDE THE CAR THE UNLOCK BUTTON DOES NOT WORK, EVEN WHEN I MANUALLY PULL ON THE DOOR HANDLES FROM INSIDE THE CAR, THE DOORS CONTINUES TO BE LOCKED. ITS EMBARRASSING WHEN YOU HAVE TO HAVE YOUR GUEST CLIMB OUT FROM THE WINDOW BECAUSE THE DOORS DON'T OPEN. ONCE THE CAR IS COOLER, THEY START TO WORK AGAIN. IM AFRAID THAT IF I EVER GET INTO A CAR ACCIDENT, WE WONT BE ABLE TO GET OUT OF THE CAR. I DO HAVE A FAMILY AND I WOULD HATE FOR ANYTHING TRAGIC TO OCCUR. I HAVE CALLED THE LOCAL BMW DEALERSHIP AND THEY SAID THAT THERE IS NO RECALL FOR THAT PROBLEM. PLEASE HELP. THANK YOU *TR
Source: NHTSA WEB SITE -
BMW 82110393954- CHATSWORTH, CA
I OWN A 2006 BMW 530I WITH 37,000 MILES ON ORIGINAL SET OF BRIDGESTONE RFT TIRES 275/40 R1893Y. THESE ARE LOW PROFILE TIRES AND ON NOV 16, 07 < BROUGHT MY CAR IN FOR A TIRE CHECK AT THE DEALER. THEY DETERMINED THAT THE RT REAR WHEEL WAS CRACKED AND HAS DAMAGED THE TIRE. THIS THEY SAID WAS NOT COVERED UNDER WARRANTY AS THEY SAY THAT IT WAS DAMAGED FROM A POT HOLE. I SAID THAT I HAVE BEEN DRIVING CARS LIKE CADILLAC, MERCEDES, CORVETTE AND NEVER BROKE A WHEEL. THEY WOULD NOT COVER IT AND IT COST ME $900. NOW ON APRIL 11, 2008, I WENT TO MY TIRE DEALER THAT I HAVE BEEN BUYING TIRES FROM FOR 20+ YEARS. HE SAID THE LEFT REAR AND FRONT WHEELS WERE CRACKED AND ALSO RUINED THE LEFT REAR TIRE. I AM VERY UNHAPPY AND WOULD LIKE TO KNOW IF THE BMW 18" WHEELS ON THE ABOVE MENTIONED TIRES ARE DEFECTIVE. *TR
Source: NHTSA WEB SITE -
BMW 82110393954- MONACA, PA
1) NO NOTICE GIVEN UP TO FAILURE OF POWER STEERING 2) POWER STEERING GAVE OUT ON CAR AFTER WHITE SMOKE POURED OUT OF ENGINE AREA 3) CAR IS AT DEALERSHIP RIGHT NOW. *JB
Source: NHTSA WEB SITE