BRAKE PARTS Complaints

New pads, rotor, caliper, and wheel hub installed. After driving around 200 miles, approximately 10 days later, while applying the brakes, the rear wheel locked. This caused a roll over crash.

Front Rotors purchased on Amazon warped in under 5,000 miles/3 months of normal highway and city driving conditions. Issue caused high vibrations in front end when braking from 40+ mph. Paired with new Wagner OEX pads when installed. Manufacturer’s Warranty period was 24,000 miles/2 years. Rear rotors also warped about 1,000 miles after front rotors did. Front rotors were turned/resurfaced at about 3,000 miles and warped again within 1,000 miles. Replaced with Raybestos high carbon steel rotors and ceramic pads and no issues since replacement (over a year). Wagner did not offer replacement equipment under warranty and Amazon offered only partial refund after return and restocking fees.

The contact owns a 2020 Kia Optima. The contact stated while driving at an undisclosed speed, the passenger's front caliper bolt fractured. The contact stated that the vehicle was undriveable. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact stated that the OEM bolt had fractured while the brake pads were being replaced. The OEM bolt was replaced with an aftermarket bolt that was purchased from Auto Zone. The aftermarket replacement bolt was manufactured by Carquest; Part Number: H803. The manufacturer was not made aware of the failure. The failure mileage was approximately 91,000.

31 August 2021 I had front and rear brake pads and rotors replaced at Midas, 5725 W. Maple Rd., West Bloomfield, MI 48322. The vehicle is 2014 Ford Transit Connect. It is evident that defective and unsafe front brake pads and rotors were installed on 26 Feb 2020, just as defective and unsafe rear brake pads and rotors were installed on 08 July 2021 and replaced on 30 July 2021. Midas refused to replace front brake pads and rotors as they were out of warranty (12 months or 12,000 miles). Although the time limit had expired, the mileage was significantly less than the warranted mileage. The vehicle was driven only 4,918 miles since front brake pads and rotors were replaced. Low mileage was due to Covid 19 lockdown. A Google search shows that the front brake pads and rotors are obviously defective and unsafe: How long do rotors last on average? Using data provided by Federal Highway Administration statistics on how many miles people drive annually, typical brake pads will last between 3 and 7 years. Brake rotors last roughly 70,000 miles, but they need to be inspected for uneven wear.

TL* THE CONTACT OWNS A 1962 BUICK LE SABRE. THE CONTACT, WHO WAS AN INDEPENDENT MECHANIC, WAS INSTALLING THE BRAKE KIT AND DISCOVERED THAT THE DISC ROTORS IN THE KIT HAD THE INCORRECT CENTER HUB SIZE. THE CENTER HUB SIZE WAS TOO SMALL AND WOULD NOT FIT CORRECTLY ON THE RIM AND COULD BECOME LOOSE. THE MANUFACTURER WAS ABS POWERBRAKE.COM, MODEL NUMBER: 802. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND OFFERED NO ASSISTANCE.

I BOUGHT A SET OR BRAIDED STEEL AND A COMPLETE SET OF REPLACEMENT BRAKE LINES ABOUT A YEAR AGO FROM INLINE TUBE CORP.I CHECKED EVERYTHING AND IT ALL LOOKED OK. SO I PUT IT AWAY. FAST FORWARD TO PRESENT DAY AND I FIND SLIGHTLY OFF CENTER FLARES, AND BRAIDED STEEL BRAKE LINES THAT SNAP IF YOU LOOK AT THEM FUNNY. I FLARED THE PRE BENT MASTER CYLINDER LINE TO AT LEAST GET THE CAR STOPPING. LOOKS LIKE CRAP BUT I ASSUMED A BIG COMPANY LIKE THAT WOULD BE HAPPY TO SEND OUT A NEW LINE WITH PROOF IT WAS A FAILURE ON THEIR END. THEN WITH THE BRAIDED LINE THAT SNAPPED FRIGHTENLY EASY. SO I ASKED FOR 2 NEW LINES THE MASTER CYLINDER LINE AND THE BROKEN BRAIDED STEEL ONE. THE ANSWER I GOT? YOU CAN HAVE THEM AS LONG AS YOU BUY THEM. WE WILL GIVE YOU A DISCOUNT THOUGH. I REFUSED TO REPURCHASE DEFECTIVE AND UNSAFE BRAKE PARTS FROM THEM AGAIN.

THE STEEL AND VARIOUS BRAKE PARTS AND SUSPENSION HAVE BEEN REPLACED TWICE DUE TO RUST. I BELIEVE THIS MATTER IS UNJUSTIFIABLE, SINCE THE TRUCK ONLY HAS 50,000 MILES. PLEASE REPLY.

2004 SILVERADO CORRODE BRAKE LINES. ONE BROKE WHILE DRIVING. NO ACCIDENT. ALL LINE CORRODED. SEEMS LIKE A SAFETY NOTICE SHOULD BE SENT TO OWNERS, MY FAMILY COULD HAVE BEEN HURT. GM PUT CHEAP PARTS IN, OTHER MANUFACTURES ARE NOT HAVING THIS PROBLEM. SEEMS LIKE A BIG PUBLIC SAFETY CONCERN AND IT WILL GET WORSE AS THE 2004-2007 LINE START BREAKING.

BRAKE ROTOR AND PAD KIT PURCHASED FROM ROCK AUTO WAS THE WRONG DIMENSION AND THEY REFUSED TO ACCEPT THE IMPROPER FIT, THE FOLLOWING RESPONSE FROM ROCK AUTO: :[XXX] I HAVE RECEIVED A REPLY FROM THE MANUFACTURER CONFIRMING THAT PART NUMBER KOE 1970, THE ROTORS YOU RECEIVED, ARE THE CORRECT ROTORS FOR A 1999 GMC YUKON 5.7L V8 WITH 4WD AND 6 LUG WHEELS. THE PART NUMBER FOR THESE ROTORS SHOULD BE AR8609XPR. IF THIS IS NOT THE NUMBER STAMPED ON THE ROTOR YOU RECEIVED, YOU MAY HAVE RECEIVED A MIS-BOXED PART. IF THAT IS THE CASE, PLEASE RESPOND WITH THE NUMBER THAT IS STAMPED ON THE ROTOR YOU RECEIVED. IF THIS NUMBER MATCHES THE ROTORS YOU RECEIVED, YOU CAN SIMPLY FOLLOW THE RETURN INSTRUCTIONS I HAVE EMAILED TO YOU. IN THIS CASE WE WOULD BE UNABLE TO REFUND YOU THE ORIGINAL SHIPPING, BUT WE WILL COVER THE RETURN SHIPPING IN THE FORM OF A SHIPPING LABEL. WHEN THE MANUFACTURER SAYS THAT THE FIT IS CORRECT AND THE CUSTOMER SAYS IT IS NOT, IT IS OUR POLICY TO SPLIT THE SHIPPING ON THE ORDER. I APOLOGIZE FOR THE INCONVENIENCE, AND THANK YOU FOR YOUR COOPERATION IN THIS MATTER. THIS IS A VERY DANGEROUS CONDITION WHERE THE AFTERMARKET "BROKERS" LIKE ROCK AUTO ARE SELLING PARTS THAT ARE THE WRONG SIZE AND THEN SUPPORTING THE MANUFACTURER (PROFITING). THE THICKNESS OF THE ROTOR PLATE PUSHED MY ROAD WHEEL OUT BEYOND FULL WHEEL LUG NUT ENGAGEMENT AND NO ENGAGEMENT OF THE ROAD WHEEL CENTER HOLE WITH THE BEARING HUB. THE ONLY CONTACT WAS THE LUG NUTS. THIS IS AN EXTREMELY DANGEROUS CONDITION. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

2002 CHEVY AVALANCHE BRAKE LINES RUSTED THROUGH. WE BOUGHT THE CAR TWO YEARS AGO IN PA. WITH THE CARFAX SHOWING IT HAS BEEN HOUSED ONLY IN NJ AND PA SINCE 2002. WE CURRENTLY LIVE IN NC MOVING HERE ONLY LAST OCTOBER. YESTERDAY WHILE DRIVING WITH MY FAMILY GOING 45 MILES PER HOUR, A CAR IN FRONT OF ME WAS MAKING A RIGHT HAND TURN AND AS PER PROPER PROCEDURE I ATTEMPTED TO SLOW DOWN. MY BRAKE PEDAL WENT COMPLETELY TO THE FLOOR BOARD OF THE TRUCK WITH NO RESISTANCE, AND I WAS UNABLE TO STOP MYSELF. I ENDED UP IN THE DITCH TO AVOID AN ACCIDENT WITH THE VEHICLE IN FRONT OF ME, AND HAVE CONTINUED TO HAVE ISSUES WITH NO RESISTANCE ON THE BRAKES. MY HUSBAND ORIGINAL THOUGHT THE ISSUE WAS THE CYLINDER. BUT AS HE WAS STARTING TO REPLACE THAT PART HE NOTICED A FLUID DRIPPING FROM THE TRUCK. AND UPON FURTHER INVESTIGATION DISCOVERED THAT IT WAS BRAKE FLUID. HE BOUGHT ALL NEW BRAKE LINES AND IS IN THE PROCESS OF THE LONG JOB OF REINSTALLING THEM. *TR