BRAKE PARTS Complaints

WE HAD THE BRAKES SERVICED . IT INCLUDED THE CHANGING OVER THE BRAKE PADS AND THE ROTORS TURNED. AND IN LESS THAN 8MONTHS LATER WE WENT BAKE TO GET THE BRAKES INSPECTED DUE TO A VERY HIGH PITCHED NOISED THAT GREW SINCE THE BRAKES WE REPLACED WITH NEW ONES. THE MECHANIC INFORMED US THAT THE BACK BRAKES VERSES THE FRONT BRAKES WE NOT WEARING EQUALLY AND THAT HE WAS SHOCKED TO DISCOVER THAT BOTH FRONT AND BACK BRAKES WERE REPLACED AT THE SAME TIME. I KNOW FOR A FACT THAT THEY WERE REPLACED AS I SAT AND WATCHED THE PREVIOUS MECHANIC INSTALL OUR NEW BRAKE PADS/SHOES JUST AFTER 7 MONTHS OF BUYING THE VEHICLE. THE FRONT BRAKES HAD A WEARING OF 30% AND THE REAR WORE DOWN TO 70%. THIS IS BECOMING A NIGHTMARE AND IT'S ALSO BECOMING VERY EXPENSIVE.. I JUST WANT TO KNOW HOW IT IS POSSIBLE TO NEED NEW BRAKES ON AVERAGE OF HALF A YEAR BETWEEN CHANGES. THIS IF NOT LOOKED INTO COULD BECOME EXTREMELY DANGEROUS AND IS DANGEROUS IF THE BACK BRAKES A WEARING OUT FASTER THAN THE FRONT. THEN I HAVE TO CHANGE THE BRAKES OUT EVERY 6-7-MONTHS JUST TO KNOW THAT I WILL BE ABLE TO STOP THE CAR WHEN NEEDED! THE HORRIBLE SCREECHING SOUND I DISCOVERED IS THE ROTORS AND THE MECHANIC VERY SHOCKED TO SEE THAT THEY ARE WARPED AND IN SUCH BAD SHAPE AFTER SUCH A SMALL AMOUNT OF TIME BETWEEN THE BRAKE CHANGES WITHIN A 6-7 MONTH TIME PERIOD. WE HAVE ONLY ONE WORKING VEHICLE AND FEEL THAT IS ISSUE IS TO BE ADDRESSED AS IT IS A HUGE SAFETY CONCERN. I CAN NOT KEEP CHANGING THE BRAKE SYSTEM EVERY 6-7MONTHS YET I HAVE NO CHOICE IF WE ARE TO BE SAFE AND WOULD LIKE TO STOP THE CAR. PLEASE FIND OUT IF THE PROBLEM CAN BE CORRECTED ONCE AND FOR ALL TO WHERE WE ONLY HAVE TO CHANGE THE BRAKES ON THE CAR LONGER THAN A YEAR OR MORE ESPECIALLY WHEN WE DRIVE THE CAR EASY... WE ARE NOT BAD DRIVERS YET WE ARE TERRIFIED THAT WE WILL NOT BE ABLE TO STOP AT ANY GIVEN MOMENT AS I AM SURE WE WILL NEED A BRAKE CHANGE AGAIN IN JUST A FEW MONTHS AGAIN! BATTERY IN THE KEYPAD OPENS,LOCKS & STARTS CAR NEVER WORKS RIGHT... *TR

TYPE : VEHICLE YEAR : 2000 MAKE : CHEVROLET MODEL : SILVERADO MAKE : GMC; MODEL : SILVERADO; I HAD A CAR ACCIDENT AND I THINK MY ANTI-LOCK BRAKES LOCKED UP AND THUS I WAS IN A EXTREMELY BAD. MY TRUCK ENDED UP ROLLING OVER 3 TIMES DOWN A HILL BEFORE STOPPING. I WANT TO KNOW IF THE BRAKE ISSUE I WAS READING ABOUT UNDER YOUR INVESTIGATION WITH THE ANTI-LOCK BRAKES. *TR

PURCHASED NEW VEHICLE 07/21/07 AND ON 12/09/08 I HAD TO HAVE THE REAR BRAKES AND ROTORS REPLACED ON MY NEW 2007 VW JETTA WITH LESS THAN 16,000 MILES ON IT! THIS IS MY 4TH VW AND I HAVE NEVER EXPERIENCED THIS ISSUE SO SOON BEFORE. MY PREVIOUS VW THAT I'VE BROUGHT TO THE SAME DEALER FOR THE LAST 8 YEARS NEVER HAD THIS ISSUE. I FIND IT INAPPROPRIATE FOR VW TO SELL ME A VEHICLE WITH SUB STANDARD PARTS THAT REQUIRES A LOT OF MONEY TO REPLACE - WITH NO DISCLAIMER. I'VE COME TO EXPECT BETTER QUALITY FROM VW. WHICH WAS THE MAIN REASON AS TO WHY I PURCHASED A NEW VEHICLE FROM VW AGAIN. TO ADD, I'LL HAVE TO GO THROUGH THIS AGAIN EVERY 15,000 MILES OR SO. IT IS NOT A BREAKING HABIT AS MY PRIOR RECORDS WITH VW WILL SHOW THAT IS NOT THE CASE. WHILE CUSTOMER. *TR

I BOUGHT A USED SATURN ON 8/23/08 FROM DESERT INN MOTORS, TOO MANY PROBLEMS AFTER 3 MONTHS , NEW BATTERY, BRAKE BAD, MOTOR PROBLEM TOO EXPENSIVE TO REPAIR, SO I TOLD THEM I'M NOT MAKING ANYMORE PAYMENTS, THEY TOLD ME TO BRING THE CAR BACK AND THEY WOULD REPLACE THE CAR, THEY REPO MY VEHICLE, SHADY BUSINESS PRACTICES. *TR

FRONT ROTORS ARE WARPED I HAVE HAD TO GET THEM REPLACED OR RESURFACED EVERY 8,000 MILES THIS IS A JEEP GRAND CHEROKEE. I FIND THAT THE BRAKES START TO PULSATE EVERY TIME ITS TIME TO REPLACE OR RESURFACE ROTORS . I HAVE TO PAY OUT MONEY EACH TIME THIS IS VERY DANGEROUS CAN SOME ONE TELL ME IF CHRYSLER HAS A PERMANENT FIX FOR THIS PLEASE HELP *TR

I OWN A 2007 CHRYSLER SEBRING BOUGHT NEW IN OCT 2007. I HAVE BEEN HAVING A CONSTANT VIBRATING PROBLEM WITH THE BRAKING SYSTEM AND/OR TIRES SINCE MAY 2008 AND I DID NOT KNOW MY BRAKE SYSTEM WAS COVERED UNDER WARRANTY UP TO 18,000 MILES SO I TOOK IT A FIRESTONE DEALER. AT THE TIME I HAD 15,000 ON MY SEBRING AND THEY TOLD ME THAT MY BRAKES WERE WEARING DOWN DUE TO MY ROTORS EATING MY BRAD PADS AND I WOULD NEED THEM TO BE RESURFACED. SO I PAID OUT OF POCKET $120 TO HAVE THEM RESURFACED AND CONTINUED TO HAVE THE SAME PROBLEM THEN WHEN I HAD TIME I TOOK MY VEHICLE TO THE DEALER IN AUGUST 2008 AND THEY INFORMED ME THAT I WOULD NEED NEW ROTORS AND BRAKES BECAUSE FIRESTONE DID NOT PROPERLY PUT THE BRAKES BACK ON OR SOMETHING WITH THE BRAKER SLIDER BRIDGE. WELL COME TO FIND OUT FROM THE MANAGER AT FIRESTONE, THAT MY ROTORS SHOULD NOT HAVE TO BE REPLACED AT SUCH LOW MILEAGE AND IT IS A MANUFACTURERS DEFECT FROM THE CHRYSLER CORPORATION. WELL I HAD TO HAVE THEM REPLACED BECAUSE I WORK AN HOUR AWAY FROM MY HOME AND DEPEND ON MY VEHICLES LIABILITY. I COULD NOT STAND DRIVING 2 HOURS EVERYDAY WITH CONSTANT VIBRATION. SO I PAID $288.00 TO HAVE MY ROTORS REPLACED AND FIRESTONE WAS KIND ENOUGH TO THROW IN THE BRAKES FOR FREE. WELL HERE IT IS OCTOBER 18, 2008 AND I AM STILL HAVING THE SAME EXACT PROBLEM. I CALLED CHRYSLER CORPORATION AND INFORMED THEM OF MY PROBLEMS AND THEY JUST DO NOT SEEM TO CARE. I HAVE BEEN THE ROUTE OF THE DEALER AND I KEEP GETTING THE RUN AROUND. WELL WHEN I STEP ON MY BRAKE MY VEHICLE SOUNDS LIKE IT IS REVVING UP AS IN ACCELERATION BUT STILL SLOWS DOWN, WHEN I MAKE LEFT HAD TURNS I HEAR A CLUNK IN THE STEERING COLUMN AND THAT HAS NOT BEEN ADDRESSED BECAUSE APPARENTLY THERE IS NOTHING WRONG WITH IT. I AM AFRAID THAT ONE DAY MY BRAKES MAY FAIL WHEN I AM DRIVING AND I HAVE 2 SMALL CHILDREN TO BE CONCERNED ABOUT. I NEED THIS CONSTANT PROBLEM RESOLVED. *TR

2001 CHEVORLET/IMPALA PURCHASED NEW, CURRENT MILES 51,000. INTERMITTANT LOSS OF DIRECTIONALS. **NOW COMPLETE LOSS OF DIRECTIONALS AND EMERGENCY SIGNALS. FAILED RECENT CAR INSPECTION. ADDITIONAL FAILURES INCLUDE: COMPLETE BRAKE LOSS AT 38,000. RESULTING IN REPLACEMENT OF ENTIRE BRAKE SYSTEM. FIRESTONE TIRE, WEST ROXBURY, MA STATED ON DOCUMENTS THAT "ROTORS WERE THINNED DOWN TO SIZE OF SHEET OF PAPER &/OR COMPLETELY GONE." TWO TIRE BLOWOUTS AT 35,000, ALSO REPLACED BY ABOVE REPAIR SHOP, WITH 4 NEW TIRES. BATTERY LEAK WITH CORROSION TO EXTENT OF NEED OF CONNECTION CABLES TO BE REBUILT FOR ATTACHMENT. BATTERY REPLACED WITH NEW CONNECTIONS AT 40,000 BY SEARS AUTO BODY IN DEDHAM, MA. PASSENGAR SIDE WIPER FIXED AND REPLACED AFTER FAILURE. WORKED FOR 3 MONTHS AND HAS FAILED AGAIN, HAS NOT AT PRESENT BEEN REPLACED/REPAIRED. CARE OF CAR WAS UPDATED AND MAINTAINED ACCORDING TO ALL REQUIREMENTS/RECOMMENDATIONS BY MANUFACTURER. NO HISTORY OF ACCIDENTS. THIS INCLUDING, OIL CHANGES, WIPER BLADE CHANGES, TIRE ROTATIONS WITH EVEY OTHER OIL CHANGE, WHICH WAS DONE EVERY 3 MONTS, ETC. BRAKE INSPECTION AND PADS CHANGED ON CAR 1 YEAR BEFORE COMPLETE FAILURE. BRAKE LOSS WAS THANKFULLY UNEVENTFUL ONLY DUE TO TIME OF NIGHT AND LOW TRAFFIC, ONLY ABLE TO STOP CAR WITH GLIDING TO STOP. THEN TOWED TO SERVICE STATION. ON AVERAGE MY PRESENT YEARLY MILAGE IS PROBABLY LESS THAN 3000. I AM THE ONLY DRIVER/OPERATOR TO THIS CAR AND ALTHOGH MENTIONED #1 OWNER, MY FATHER ORIGINALLY PURCHASED THE CAR, (HOWARD CHEVORLET, WEST ROXBURY, MA) BUT DID NOT DRIVE IT. I CURRENTLY AM THE TITLE HOLDER. PLEASE FEEL FREE TO CONTACT ME ANYTIME IF YOU HAVE ANY RECOMMENDATIONS THAT COULD HELP ME. I FEEL THAT THERE IS MAJOR FAILURE THAT BEYOND MY CONTROL AND IS DANGEROUS TO MYSELF, OTHERS AND MOST IMPORTANT TO ME, MY 4 Y/O DAUGHTER. THANK YOU FOR YOUR TIME. I HOPE TO HEAR FROM YOU (SOMEONE) SOON. TERESA CORRIGAN *TR

ON 08/09/08 I TOOK MY VEHICLE TO GET CHECKED; I HAD ALREADY BEEN HAVING PROBLEMS WITH MY BRAKE LIGHT COMING ON AT DIFFERENT TIMES. AT THAT MOMENT THE LIGHT WAS NOT ON AND THE SERVICE REP TOLD ME THAT THE LIGHT HAD TO BE ON IN ORDER TO CHECK THE VEHICLE EVEN AFTER I SHOWED HIM A RECENT VIDEO ON MY PHONE SHOWING THE LIGHT FLASHING. ON 08/12/08 I TOOK THE VEHICLE AS THE LIGHT WAS ONE, THEY ASKED ME TO BRING IT IN ON 08/14/08. I DROPPED OF MY VEHICLE ON 08/14/08 AND THEY FOUND THAT THE BRAKE SENSOR NEEDS TO CHANGED; SO THEY PLACED THE ORDER AND ASKED ME TO COME IN ON 08/19/08 TO HAVE IT REPLACED. DUE TO TROPICAL STORM CONDITIONS ON THE 19TH, I DID NOT TAKE MY VEHICLE, WE RESCHEDULE FOR 8/21/08. DROPPING OFF MY VEHICLE ON 08/21/08 THEY CALLED ME IN THE EARLY AFTERNOON THAT MY VEHICLE WAS READY. THE NEXT DAY 08/22/08 THE LIGHT TURNED ON AGAIN; ON 08/25 OR 08/26 I CALLED CHRYSLER FINANCIAL TO COMPLAIN; THEY TOLD ME I NEED TO TAKE MY VEHICLE AGAIN WHEN ONLY THE LIGHT IS ON. ON 08/27 THE LIGHT TURNED ON AND I WENT AND SPOKE WITH THE MANAGER, HE PROMISED ME A DRIVER AT 7:00AM ON 09/02 TO BRING ME TO WORK SO I MAY LEAVE ME CAR; THAT PROMISE WAS NOT FULFILLED AND MY CAR FINALLY WENT IN ON 09/05 AS THEY NOW SEE IT AS A SAFETY ISSUE AFTER I HAVE BEEN SAYING IT IN THE BEGINNING. I AM WAITING FOR THE WEEKEND TO SEE IF THE LIGHT TURNS ON AGAIN ON MY VEHICLE. I HAVE HAD OTHER INSTANCE ABOUT 3 MONTHS AFTER PURCHASE THAT THE VEHICLE SHUT OFF 2 TIMES! I TOOK IT TO THE SERVICE AND THEIR COMPUTER COULD NOT PICK-UP ANY CODES AND NEVER FOUND ANYTHING. I AM VERY DISAPPOINTED WITH MAROONE DODGE OF PEMBROKE PINES SERVICE. *TR

THE DEALER RECOMMENDED THAT I REPLACE MY ANTI-LOCK BRAKE SYSTEM (ABS) BECAUSE MY LIGHT WOULD COME ON FOR NO REASON. THEY WANTED $2300 BUT GOODYEAR DID IT FOR $2,086.19. AFTER RESEARCHING, THIS HAS BEEN AN ON-GOING PROBLEM FOR TAHOE'S. I WOULD LIKE TO BE REIMBURSE. REPAIRS: 1 E.B.C.M (ABS CONTROL MODULE) LABOR & PARTS $163.40 1 88964302-HYD VALVE ASSY $710.88 1 ABS PRESSURE MODULATOR ASSY/88982287 $970.40 1 BRAKE FLUID EXCHANGE-DOT 3 $ 66.46 PARTS: $1697.10 LABOR 214.04 SHOP FEE 25.00 7.75% TAX 150.05 $2,086.19 *TR

BRAKES INSTALLED ON MY 2003 SATURN ION BY FIRESTONE SERVICE CENTER FAILED A WEEK AFTER INSTALLATION RESULTING IN A AUTO ACCIDENT. I HAD TO TAKE MY CAR TO 4 FIRESTONE COULD FIX THE PROBLEM. *TR