BRAKE PARTS Complaints

WE HAVE 88,000 MILES ON OUR 2004 TOYOTA SEQUOIA AND IT IS TIME TO PUT ON THE 3RD SET OF FRONT BRAKES ON THIS CAR. IF THERE A PROBLEM WITH THE BRAKE SYSTEM?? OUR SISTER IN-LAW ALSO HAS A SEQUOIA AROUND THE SAME MILEAGE AND HAS NOT REPLACED THE BRAKE EVER. *TR

AFTER 24,000 MILES A NOISE FROM BRAKE SYSTEM DEVELOPED ON OUR 2007 LEXUS LS460. I TOOK IT INTO THE DEALER AND WAS TOLD PADS NEED TO BE REPLACED AND ROTORS TURNED UNDER WARRANTY. I PICKED THE CAR UP THE NEXT DAY AND DROVE AROUND BLOCK AND CAME BACK WITH THE SAME NOISE. THE DEALERS SHOP FOREMAN DROVE THE CAR AND ASKED IF I COULD LEAVE CAR BECAUSE OF THE NOISE. I PICKED UP CAR 12 DAYS LATER AND WAS TOLD THEY HAD TO REPLACE ROTORS BECAUSE OF FOREIGN MATERIAL ON ROTORS. THE NOISE WAS STILL THERE AND WAS TOLD THAT WAS NORMAL. AFTER ABOUT 250 MILES I NOTICED THE BRAKE DUST WAS MUCH WORSE THAN BEFORE AND THAT ONE SIDE WAS MUCH DARKER THAN THE OTHER AND THE NOISE WAS STILL THERE WHEN YOU CAME TO A STOP AND START. AFTER 2 MORE TRIPS TO DEALER FOR THE NOISE AND DUST THEY DID NOT ATTEMPT ANY REPAIR AND WAS TOLD THAT THE PADS ARE MADE TO BE SOFT FOR HIGH PERFORMANCE BRAKING. LAST WEEK I TOOK MY CAR TO AN ASE CERTIFIED SHOP AND THEY TEST DRIVE THE CAR AND THEY AGREED WITH ME THAT THE NOISE WAS NOT NORMAL. I HAD THEM TURN THE ROTORS, WITCH TOOK .012" TO CLEAN UP, AND REPLACE PADS WITH AN AFTERMARKET SET AND THE NOISE IS GONE AND THE DUST IS MUCH LESS. I BELIEVE LEXUS PUT SOFT PADS BECAUSE THEY COULD NOT GET THE BRAKES TO PERFORM TO NHTSA REQUIREMENTS. THERE IS INFORMATION ON THE WEB THAT SHOWS THAT THE LS460 LEXUS BRAKING DISTANCE POSTED BY LEXUS COMPARED TO INDEPENDENT TEST ARE MUCH DIFFERENT IN NUMBER OF FEET TO STOP THIS CAR AND FEEL THAT THIS IS A SAFETY ISSUE. *TW

I HAVE A 2010 PRIUS. IF SOMETHING HAPPENS WHERE I NEED TO USE MY BRAKES FIRMLY AND THE ROAD IS NOT 100% SMOOTH THE BRAKES STOP WORKING FOR A FEW SECONDS. I THOUGHT IT WAS SOMETHING I WAS DOING, BUT I AM REALIZING NOW ITS NOT, ITS SOMETHING IN THE CAR. IN WET WEATHER IT DOES IT EVEN MORE. I HAVE HAD MORE THEN 10 INSTANCES COMMUTING 50 MILES A DAY WHERE I THOUGHT I WAS GOING TO REAR END SOMEONE. THE BRAKES DON'T WORK OR FEEL LIKE NORMAL BRAKES EVEN WHEN THE ROADS ARE SMOOTH. I HAVE BROUGHT IT UP TO THE DEALERSHIP I PURCHASED IT AT RIGHT AFTER I GOT IT. THEY GAVE ME THE IMPRESSION THAT IT WAS ME GETTING USED TO A HYBRID CAR. THERE WAS NO OFFER TO BRING IT IN AND LET THEM LOOK AT IT. *TR

I AM THE OWNER OF A 2007 TOYOTA CAMRY THAT IS PART OF BOTH RECALLS FOR THE FLOORMAT ISSUE AND THE ACCELERATION ISSUE. WHEN I FIRST PURCHASED MY CAR IN AUGUST 2007, I IMMEDIATELY NOTICED ACCELERATION PROBLEMS AND CALLED THE DEALERSHIP ABOUT IT. THE CAR WAS BROUGHT IT IN AND REPAIRS WERE MADE, HOWEVER, THE PROBLEM CONTINUED TO EXIST AND I WAS TOLD THAT IT WAS NOTHING SERIOUS. IN FEBRUARY 2008, WE WERE INVOLVED IN AN AUTO ACCIDENT IN MY VEHICLE WITH OUR TEENAGE DAUGHTER AN A FRIEND. WE WERE COMING TO A STOP LIGHT AND THERE WAS A CAR IN FRONT OF US AND OUR CAR CONTINUED TO ACCELERATE AND WE HIT THE BACK OF THE CAR IN FRONT OF US. THERE WAS SEVERE FRONT END DAMAGE TO MY VEHICLE, BUT THANKFULLY, NO REALLY BODILY INJURY TO THE PASSENGERS. AFTER PLACING A CALL TO THE DEALERSHIP AFTER THE ACCIDENT AND EXPLAINING THE ACCELERATION ISSUE TO THEM THAT I BELIEVE WAS THE REASON FOR THE ACCIDENT, I WAS TOLD THAT IT COULD NOT BE THE ISSUE AND THAT MY INITIAL ACCELERATION ISSUE HAD ALREADY BEEN FIXED. I HAVE FOUR CHILDREN THAT ARE IN MY CAR EVERYDAY AND I DO NOT FEEL SAFE IN MY VEHICLE. MY FLOORMAT ISSUE HAS NOT BEEN FIXED AND NEITHER HAS THE PEDAL ISSUE. I AM EXTREMELY DISAPPOINTED WITH THE WAY THIS SITUATION IS BEING HANDLED, ESPECIALLY SINCE I FIRST NOTICED THE ISSUE RIGHT AFTER THE PURCHASE OF MY CAR AND I WAS ASSURED THAT IT WAS FIXED. PLEASE ADVISE. THANKS *TR

BRAKE PADS--I TOOK THE LINCOLN MKS 2009 TO THE DEALER COMPLAINING ABOUT THE NOISE OF THE BRAKES (6) TIMES. ON THE 5TH VISIT THEY REPLACED THE BRAKE PADS-- AS I WAS DRIVING THE BRAKES CONTINUED TO MAKE NOISE THEN THE BRAKES LOCKED UP ON ME FOR A SHORT PERIOD OF TIME- I RETURNED TO A DEALER ABOUT THIS AND WAS TOLD THE PADS THEY PUT ON DID NOT CORRECT THE PROBLEM AND THEY HAD TO ORDER DIFFERENT PADS AND SOME OTHER PARTS TO FIX THE PROBLEM-- IT WOULD TAKE ABOUT 2 WKS. TO GET THE PARTS IN. I TURNED THE CAR IN AND PURCHASED A 2010. I WAS TOLD I NEEDED TO FILE UNDER THE LEMON LAW TO TRY AND GET ANY COMPENSATION. I DID NOT TRUST THAT CAR AND IT WAS VERY UNSAFE TO DRIVE. *TR

WITHING A FEW WEEKS AFTER I BOUGHT THE HONDA ACCORD 2009, IN GERMANTOWN, MD, IN DECEMBER 2008... IT STARTED MAKING A SCREECHING SOUND IN MY BRAKES. EVERYTIME I GO GET IT CHECKED, THEY SAY IT'S FIXED. THEN AS SOON AS I DRIVE AWAY, THE NOISE IS STILL THERE... WHAT THE '!@#$% IS THIS? I JUST GOT THIS BRAND NEW CAR... AND STARTED TO MAKE NOISE... THIS IS A SAFETY CONCERN... NOW, THE YEAR IS ENDING... AND THE NOISE IS THERE... I HAVE NO CHOICE BUT TO CONSIDERING FILING SUIT ... *TR

I HAD MY TOWN AND COUNTRY FOR JUST OVER 20,000 MILES AND I NEED TO REPLACE THE REAR BRAKES PADS ON MY VACATION. LUCKY I AM A MECHANIC AND COULD DO IT MYSELF. I CALLED THE DEALER DOWN IN FLORIDA AND ASKED IF THERE WAS ANY PROBLEMS WITH THAT MODEL THEY SAID NO. I ASKED FOR PRICE ON PADS AND IF THEY HAD THEM. I CALLED THE PARTS STORE AND THEY HAD THE FRONT BUT NOT HE BACKS THAT WOULD BE A DAY. THE DEALER TOLD ME 4 TO 5 DAYS FOR THE BACK AND FRONTS. I ASKED THE PRICE AND THEY WHERE LESS THEN 1/2 THE PRICE. I ORDERED AND DID THE BRAKE JOB. I HAD TO CALL A DEALER TO FIND OUT HOW TO COMPRESS THE CALIBERS THEY DID NOT KNOW. I REMEMBER THAT VOLKSWAGEN HAD CALIBERS LIKE THIS AND IS TURNED IN. I DID THE BRAKES AND NEEDED TO DO THEM 3 MONTHS LATER AND ROTORS THIS TIME. I FEEL THERE IS A FACTORY PROBLEM HERE. *TR

AS A LEXUS OWNER AND INTERNATIONAL JOURNALIST (WASHINGTON, DC) I HEREBY LODGE A FORMAL COMPLAINT AGAINST LEXUS USA/TMS OFFICES IN TORRANCE, CA. MY MOTHER AND I SURVIVED DEATH, SUSTAINED TRAUMATIC SERIOUS INJURIES (WHICH LED TO MY MISCARRIAGE) DUE TO MY LEXUS CAR MANUFACTURER DEFECTS AND MECHANICAL MALFUNCTIONING RESULTING IN A LOSS OF CONTROL COLLISION ON 09/21/2009. SINCE 09/22/2009 UP TO DATE 11/30/09 I HAVE BEEN CHEATED, SCAMMED AND LIED TO BY MY CAR MANUFACTURER AND SALES OFFICES CORPORATE LEADERS, WHO CONTACTED ME AND GAVE ME FALSE PROMISES OF MY CAR RE-PURCHASE, STATING THAT MY DEFECTIVE CAR IS SUBJECT TO A BUY-BACK AND REPLACEMENT IN ADDITION TO LEGAL LIABILITY ISSUES RELATED TO OUR MEDICAL BILLS. UP TO DATE I HAVE BEEN CHEATED, LIED AS BEING A VICTIM OF A CHAIN OF LIARS, CHEATERS AND FRAUD MASTERS FROM LEXUS-USA. PROOF OF ALL COMMUNICATIONS WILL BE PROVIDED TO YOUR OFFICE UPON REQUEST. PLEASE HANDLE AN EXPEDITED AND EXTENSIVE INVESTIGATION IN THIS MATTER. MY CAR IS ABANDONED BY LEXUS USA HEADQUARTERS THOSE WHO CONTACTED ME A FEW TIMES AND CHEATED ABOUT PROMPT RESOLUTION OF MY CLAIM FOR ALL DAMAGES RESULTED FROM MY CAR DEFECTS. AS JOURNALIST AND VICTIM OF FRAUD, I WILL PREPARE A SPECIAL NEWS COVERAGE WITH MY COLLEAGUES THAT WILL DISCLOSE AND EXPOSE LEXUS USA DECEPTIVE BUSINESS PRACTICE AND FRAUD. I WILL SEEK RECOVERY TO THE FULLEST EXTENT OF LAWS. LEXUS USA OFFICE FRAUD MASTERS WHO HAVE BEEN ASSIGNED TO MY CLAIM, CAUSED ME PUNITIVE AND MONETARY DAMAGES. AS A RESULT I SUSTAINED MEDICAL, RENTAL AND OTHER EXPENSES. ALL WRONGDOERS SHALL BE HELD ACCOUNTABLE DUE TO VIOLATIONS AND NON COMPLIANCES WITH FEDERAL, STATE AND LOCAL LAWS AND REGULATIONS. PLEASE CONTACT ME AND ADVISE ME OF THE STATUS OF THIS CASE. *TR UPDATED 03/23/2010

ONGOING BRAKE PROBLEMS WITH ROTORS AND PADS. THE INITIAL FAILURE OF ALL ROTORS AND PADS WERE REPLACED BY DEALER 11,505 MILES. REAR PADS HAVE FAILED AGAIN AT 17,589 MILES. THIS VEHICLE WAS IN FOR A STATE SAFETY INSPECTION AND FAILED SO AGAIN I WILL BE IN CONTACT WITH DEALERSHIP. *TR

BRAKE PROBLEMS. I HAVE HAD TO HAVE EXTENSIVE WORK ON MY BRAKES EVERY 8000 MILES. I CAN SET MY ODOMETER BY THIS IT IS SO RELIABLE. WHEN I BOUGHT MY SORRENTO IN 2006 WITHIN THE FIRST 8000 MILES THE BRAKES WENT OUT. THE DEALERSHIP AGREED TO CHANGE THE ROTORS FOR ME. IN 8000 MILES THE SHOES, ROTORS EVERYTHING WAS BAD AGAIN. I CALLED THE DEALERSHIP, THEY REFUSED TO FIX IT. I WENT TO THEM AND THEY WANTED TO CHARGE AN EXORBITANT PRICE SO I WENT TO MY USUAL CAR REPAIR SHOP. THEY CHANGED THE BRAKES AND AS USUAL WITHIN 8000 MILES AGAIN THE BRAKES. I WENT BACK TO MY CAR REPAIR SHOP AND THEY SAID THIS TIME IT WAS THE BACK BRAKES (THE FIRST TIME THE FRONT). THEY REPAIRED THEM AND ASSURED ME THAT THIS SHOULD NOT HAPPEN AGAIN BEFORE ABOUT 30K MILES. NOW AFTER 8000 MILES MY BRAKES ARE AGAIN BAD. I HAVE COMPLAINED REPEATEDLY TO KIA, THEY DO NOTHING. THEIR CONSUMER PORTION OF KIA IS A JOKE. THEY ALWAYS SAY IT'S THE CONSUMER'S FAULT. MY CAR IS 3 YEARS, AND ALMOST 4 YEARS OLD AND I ONLY HAVE 29K MILES ON IT SO I AM NOT A ROUGH DRIVER, NOT A LONG DISTANCE DRIVER AND AM A 50 YEAR OLD WOMAN SO IT'S NOT LIKE I'M OUT HOTRODDING. *TR