CARQUEST Complaints
View complaints related to CARQUEST. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
CARQUEST 515003- LONGMONT, CO
TL* THE CONTACT OWNS A 2000 FORD EXPLORER EQUIPPED WITH A CARQUEST HUB ASSEMBLY, MODEL NUMBER: 515003. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 15 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT END OF THE VEHICLE. THE FAILURE OCCURRED ON TWO OCCASIONS. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE HUB ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
CARQUEST E150475- GWINN, MI
I OWN A 1993 JEEP GRAND CHEROKEE LIMITED. ENGINE COMPUTER BOUGHT 9/03/07 FROM ADVANCE AUTO ZONE. INSTALLED 9/04/07 BY THOMPSONS' IN MARQUETTE. MI. JEEP BROKE DOWN DECEMBER 17,2008. 1ST ENGINE COMPUTER BOUGHT FROM CARQUEST 2/04/09. INSTALLED 2/06/09 BY TOMPSONS'(DEFECTIVE) PRICE $357.97. RETURNED THE PART. I ORDERED FROM ADVANCE AUTO ZONE 2/09/09. INSTALLED BY THOMPSON'S 2/10/09. CHECK ENGINE LIGHT WILL NOT LIGHT UP/ JEEP WILL NOT RUN. PRICE $213.99. MY MECHANIC ASKED ME TO MAKE SURE THE ENGINE COMPUTER NUMBERS MATCH. THEY DID. CARQUEST INFORMED ME THERE IS A NATIONAL RECALL ON THE ENGINE COMPUTER & IT CAN TAKE UP TO 6 MONTHS TO GET ME A PART. I NEED MY VEHICLE RUNNING. I CAN'T AFFORD TO BUY A VEHICLE RIGHT NOW. I NEED ALOT OF ADVICE. PLEASE HELP! *TR
Source: NHTSA WEB SITE -
CARQUEST GASOLINE FILTER- PUEBLO, CO
1996 CHEVROLET TAHOE 2 WHEEL DRIVE 4 DOOR 5.7 VORTEC FUEL PUMP FAILURE. I HAVE REPLACED THE FUEL PUMP ASSEMBLY 3 TIMES IN THE LAST 45,000 MILES(4 MONTHS)THE WIRING CONNECTOR TO THE PUMP GETS HOT AND MELTS THE WIRES INSIDE THE PUMP THE LAST ONE HAD MELTED THE WIRE BARE INSIDE THE TANK.THE PUMP STILL WORKS BUT THE PUMP ASSEMBLY IS UNUSABLE DUE TO MELTING OF THE HOUSING AND RESULTING LEAKAGE. *AK
Source: NHTSA WEB SITE