FORD Complaints

FORD ISSUED A SAFETY IMPROVEMENT CAMPAIGN, CAMPAIGN NUMBER: 03V482000, IN NOVEMBER 2003, WHICH STATED THAT CONTAMINATION OF THE FILTER IN THE FUEL DELIVERY MODULE WOULD EVENTUALLY LEAD TO BLOCKAGE OF THE SYSTEM. THE REPLACED THE FDM IN MY CAR IN 2004 BECAUSE MY CAR WAS EXPERIENCING ALL THE SYMPTOMS OF THE ADVISORY. HOWEVER, 2 YEARS LATER, I AM EXPERIENCING THE SAME PROBLEMS BECAUSE THE FIX DID NOT WORK. THE FILTER ONCE AGAIN BECAME CONTAMINATED AND THE FUEL PUMP ONCE AGAIN NEEDS TO BE REPLACED. I SPOKE TO A CUSTOMER SERVICE REP AT FORD AND ALTHOUGH HE WAS VERY UNDERSTANDING, THE FACT IS THE ADVISORY WAS NOT A RECALL AND THEY TOOK CARE OF THE FDM. I AM NOT SURE WHAT ELSE CAN BE DONE AT THIS POINT BECAUSE, THIS FIRST RECURRENCE HAPPENED WHILE TRYING TO MERGE ONTO 60+ MPH TRAFFIC AND MY CARE REFUSED TO ACCELERATE BEYOND 30 MPH. IF FORD SAYS THAT THE PROBLEM IS FIXED, THEN A REPEAT OF THE PROBLEM SHOULD NOT OCCUR TWO YEARS LATER. *JB

ON 12/10/05, I PURCHASED A NEW 2006 FORD EXPLORER. YESTERDAY, FOR THE FIFTH TIME, THE VEHICLE HAS NOT BEEN ABLE TO START. I BROUGHT IT IN TO FORD ON 01/11/06, THEY REPLACED THE BATTERY AND TOLD ME IT WOULD NOT HAPPEN AGAIN. IT HAPPENED AGAIN LAST NIGHT. *JB

MICHELIN IS AWARE THAT OLD, UNSAFE MICHELIN TIRES OUTSIDE MANUFACTURER'S SAFETY GUIDELINES ARE BEING PLACED ON VEHICLES BY THEIR AUTHORIZED TIRE DEALERSHIPS YET CLAIMS THAT THEY ARE NOT "LEGALLY CULPABLE" AND CAN DO NOTHING ABOUT THIS PRACTICE OR THE RESULTANT DEATHS AND INJURIES SUSTAINED BY END USERS. MY SITUATION IS AS FOLLOWS: WHILE DRIVING 70 MPH MY RIGHT REAR TIRE BLEW OUT ALMOST SLAMMING ME INTO ANOTHER CAR AND GUARD RAIL. SUBSEQUENTLY I LEARNED THAT THE "NEW" MICHELIN SYMMETRY TIRES I HAD PURCHASED AT AN AUTHORIZED MICHELIN DEALERSHIP 2-1/2 YEARS AGO WERE FIVE YEARS OLD WHEN THEY WERE PLACED ON MY CAR ACCORDING TO THE D.O.T. DATE ON THEM. MOREOVER THE OLD MICHELIN SYMMETRY TIRES THAT WERE PLACED ON MY VEHICLE WERE NOT "H" OR "V" RATED FOR SAFETY AS FORD/LINCOLN MANUFACTURER SPECIFIES. I CALLED MICHELIN AND TALKED WITH MULTIPLE INDIVIDUALS INCLUDING THEIR U.S. MANAGER OF CONSUMER RELATIONS. SHE ADMITTED THAT MICHELIN IS AWARE THAT UNSCRUPULOUS MICHELIN DEALERSHIPS SELL OLD, OUTDATED TIRES AND TIRES NOT PROPERLY SAFETY RATED FOR VEHICLES BUT CLAIMS THAT THERE IS "ABSOLUTELY NOTHING" THAT MICHELIN CAN DO ABOUT THIS PRACTICE. APPARENTLY MICHELIN BELIEVES THERE IS AN "ACCEPTABLE" NUMBER OF CONSUMER DEATHS AND INJURIES THAT WILL OCCUR YEARLY FROM FAULTY, DEFECTIVE MICHELIN TIRES. MICHELIN DISCLAIMS ANY RESPONSIBILITY FOR SAFETY BREACHES AT THEIR DEALERSHIPS, PREFERRING TO MEET SALES GOALS AND NET PROFIT MARGINS, LOOKING THE OTHER WAY AND WINKING AT FRAUD AND DANGEROUS PRACTICES BY THEIR DEALERSHIPS, AND HIDING BEHIND "LEGALITIES" TO SHIELD THEM FROM ULTIMATE RESPONSIBILITY. I BELIEVE THAT THE RICO STATUTE CLEARLY APPLIES TO THEM AND SHOULD VIGOROUSLY BE PURSUED. MICHELIN KNOWS THAT UNSAFE PRACTICES ARE CONSTANTLY OCCURRING, BUT CHOOSES TO DO NOTHING TO STOP THE INJURIES OR THE DEATHS OR TO SANCTION OR POLICE THEIR DEALERSHIPS. HOW MANY MORE DEATHS AND INJURIES WILL OCCUR IF NOTHING IS DONE?????*JB

DRIVER'S SIDE SEAT BELT LATCH WOULD NO LONGER LOCK OR LATCH . WHEN REPLACING THE LATCHING SIDE ASSEMBLY I FOUND THE WEB WAS COVERED WITH AN INTERIOR COLOR MATCHING TRIM PIECE . RUNNING INSIDE THE TRIM PIECE WAS AN ELECTRIC HARNESS WHICH OPERATED THE DASHBOARD WARNING LIGHT WHEN THE HARNESS EXITED THE TRIM AND WAS ROUTED BACK TO THE CENTER OF THE SEAT. IT MORE OR LESS MADE A 90 DEGREE TURN . THE ELECTRICAL HARNESS SPLIT HALFWAY THROUGH THE BELTS WEBBING . TO ME THIS SEEMED TO HAVE WEAKENED THE RESTRAINT OF THE SEAT BELT BY 50% . *AK

I HAD LEFT MY CAR FOR ABOUT FIVE MINUTES. WHEN I RETURNED THE TIRE WAS FLAT, AND I NOTICED A SLIT IN THE SIDEWALL. LATER I FILLED THE TIRE WITH AIR. THE VISIBLE SLIT DID NOT LEAK AIR, BUT ANOTHER SMALLER CRACK DID. THERE WAS NO OTHER DAMAGE TO THE TIRE. *JB

WINDSHIELD LEAKING WATER WHICH BLEW OUT FUSE BOX AND GEM CAUSING ERRATIC BEHAVIOR IN WINDSHIELD WIPERS, RADIO, HEATER, AIR CONDITIONER, OVERDRIVE, TRANSMISSION, SPEEDOMETER, ODOMETER, RPM GAUGE, AND IT ALSO LED TO OUR PCM HAVING TO BE REPLACED. REPLACED WINDSHIELD, FUSE BOX, GEM, PCM. COST US 1700.00 DOLLARS. TWO WEEKS LATER AFTER A RAINY NIGHT IT IS AT THE DEALER AGAIN. *NM

3/21/05 VEHICLE TAKEN TO LINCOLN MERCURY DRIVEABILITY CONCERN BY>>( MY WIFE)>>>CHECK ENGINE LIGHT ON, THEY FOND INTAKE GASKETS LEAKING VAC & BANK 2 ALSO MONITOR ARE VERY ACTIVE NEED TUNE UP AND PLUG WIRES AND TIRES... MY WIFE GAVE THEM ALL TECHNICAL SERVICE BULLETINS DIAGNOSTIC TROUBLE CODES PO420 & PO430 PAPER....ALSO,TOLD THEM 99-MERCURY COUGAR 2.5L ENGINE STALL AND HAVE INABILITY TO START CAR...THEY KEPT PAPER, AND TOLD HER SHE NEED NEW BATTERY CABLES!!!! CALL MANUFACTURER ON TSB AND RECALL, WE WAS TOLD THERE WAS NO RECALL ON OUR VEHICLE I.D. NUMBER....ETC........CONSUMER REPORTS USED CAR BUYING GUIDE FOND RECALL ---99-00 MERCURY COUGAR WITH 2.5L V6 ENGINE----NATSA NUMBER #01I009000 PLEASE HELP............. *JB

TIE RODS (STEERING) WENT BAD ON MY 2003 MUSTANG (IT HAS 37,000 MILES), AND CONVERTIBLE BEZEL CAME LOOSE. VIN#[XXX]. PARTS WERE REPLACED AT THE COST OF $236.00, HOWEVER I FEEL THIS SHOULD BE A MANUFACTURER RESPONSIBILITY, AND NOT CONSUMER. ALSO, MY 1988 FORD F350 HAD A STEERING PROBLEM THAT WAS CORRECTED UNDER RECALL IN 1988, HOWEVER, RECALL DIDN'T HOLD, AND LAST YEAR I HAD TO SPEND $800 CORRECTING PROBLEM A SECOND TIME. I ALSO BELIEVE THIS SHOULD BE COVERED BY MANUFACTURE. MY 2004 EXPEDITION HAD IT'S RECALL DONE (FOR CRUISE CONTROL). YEARS AGO A NEW FORD OF MINE CAUGHT ON FIRE. WHY DO FORDS SEEM TO HAVE CONSTANT PROBLEMS WITH STEERING AND/OR FUEL? *JB UPDATED 07/17/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

FORD WINDSTAR 1999- TRANSMISSION, RACK AND PINION AND MANIFOLD FORD WOULD NOT HELP SO I TOOK THEM TO SMALL CLAIMS COURT IN ONTARIO AND WON FULL COST TO ALL THREE MATTERS. *JB

SEAT BELT PROBLEM. 2004 FORD RANGER 2 WHEEL DRIVE. V-6, EXT CAB, THE SEAT BELT ALARM DOES NOT WORK AFTER IT IS DRIVEN A FEW HUNDRED FEET, CAN UN-BUCKLE BELT WITH NO INDICATION IT IS UN-BUCKLED, DRIVER AND PASSENGER BELT, VERIFIED THIS PROBLEM WITH ANOTHER RANGER AT THE DEALER, FORD MT CO KNOWS OF THIS PROBLEM BECAUSE I NOTIFIED THEM AND RECEIVER A PHONE CALL ABOUT THIS PROBLEM, THIS MAY BE A SYSTEMIC PROBLEM WITH 04 RANGERS AND IS SAFETY RELATED. *JB *NM