FORD Complaints

View complaints related to FORD. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • FORD AIR BAG SWITCH
    - EL CAJON, CA

    FORD F150 4.2 V6 W/110K MILES FAILED IN MY DRIVEWAY UPON STARTING TWO DAYS AGO. AFTER TURNINIG THE IGNITION I HEARD LOUD KNOCKING AND BANGING COMINIG FROM THE ENGINE AND SHUT IT DOWN. I NEVER GOT A RECALL I HEAR THERE WERE TWO OF THEM. I CALLED THE DEALER BUT RECEIVED NO HELP. THE FAILURE IS PREVALENT AND CONSISTENT WITH NO OFFICIAL ADMITTANCE YET FROM FORD THAT I'VE FOUND. THE DEALERSHIP EVEN EXPLAINED TO ME THEY UNDERSTOOD IT AS AN ENGINEERING DEFECT OF EXPECTATION. WHAT ELSE DOES IT TAKE? SO I ASK NHTSA FOR YOUR HELP PLEASE!!!!

    Source: NHTSA WEB SITE
  • FORD AIR BAG SWITCH
    - LAKE VILLA, IL

    IGNITION SWITCH FAILURE 3 TIMES AT MILEAGES 41097, 60405, 75504. VEHICLE HAD TO BE TOWED EACH TIME. IGNITION SWITCH WAS DRILLED OUT AND REPLACED EACH TIME. IGNITION SWITCH BOUND UP AND WOULD NOT TURN WITH KEY INSERTED. *AK

    Source: NHTSA WEB SITE
  • FORD AIR BAG SWITCH
    - POUGHKEEPSIE, NY

    A CAR ACCIDENT OCCURRED ON JANUARY 9, 2004. CAR WAS HIT BEHIND, AND THE BAGS DID NOT DEPLOY, BUT AIRBAG LIGHT CAME ON. VAN WAS TAKEN TO REPAIR SHOP TWICE TO FIX LIGHT. THEY CAME TO THE DECISION THAT A CODE NEEDED TO BE PUT IN AND COULD ONLY BE DONE AT FORD. THE VAN WAS TAKEN TO FORD 4 TIMES, AND THE LIGHT STILL COMES ON. FIRST THEY PUT IN CODE. 2 WEEKS PASSED THEN LIGHT CAME ON AGAIN. VAN TAKEN BACK TO FORD. IT WAS RELEASED TO US. AFTER ABOUT 5 WEEKS LIGHT CAME ON. THEY PUT IN THE CODE AGAIN. LIGHT CAME BACK ON AS SOON AS WE GOT TO THE DRIVEWAY. WE WENT TO FORD AGAIN, AND THEY SAID THERE WAS A PROBLEM WITH MODULE. THEY REPLACED THE MODULE AND A WHOLE NEW AIR BAG SYSTEM IN JULY. THE REPLACEMENT WAS DONE TWICE DUE TO THE FIRST AIR BAG SYSTEM WAS DEFECTIVE, THE LIGHT CAME ON AND STAYED ON THE NEXT MORNING. A COMPLETE NEW SYSTEM PLACE IN THE NEXT DAY. THE AIR BAG LIGHT CAME ON AGAIN THEN WENT OUT. THEY SAID IT WAS OKAY. LIGHT IS BACK ON NOW (MARCH 2005). NOW FORD IS TELLING US THAT A NEW MODULE HAS TO BE PLACED IN BECAUSE IT HAS BURNT OUT. ALSO FORD NEEDS TO FIND OUT WHAT IS BURNING OUT THE ELECTRICAL SYSTEM? OVER $500 WORTH OF WORK TO BE DONE AND NOW NOT COVERED BY WARRANTY FROM JULY 2004? WE ARE NOT SURE IF THE AIRBAGS WILL DEPLOY IN CASE OF EMERGENCY. AND WE HAVE SMALL CHILDREN TO TRANSPORT IN THE VEHICLE. SPOKE TO FORD DEALER IN OUR AREA. NO HELP.*AK

    Source: NHTSA WEB SITE
  • FORD AIR BAG SWITCH
    - COLCHESTER, CT

    1/25/04 PARKED AT METER IN STAMFORD CT, KEY WOULDN'T COME OUT OF IGNITION. GOT IT OUT, THEN WOULDN'T GO BACK IN. 20 MINUTES OF SWEATING/SWEARING, GOT KEY BACK IN. HAD TO LEAVE IT IN THE IGNITION (DANGEROUS) UNTIL 2/12/04. CAR TO DILLON FORD, WHO REPLACED KEY CYLINDER FOR $210. MILEAGE 76,489. I SAVED BROKEN IGNITION SWITCH, IF YOU WANT IT. REPLACEMENT WAS A FORD MOTORCRAFTCO. IGNITION SWITCH SW-5997 XS4Z-11582-AA. JANUARY 2005 BROKE AGAIN! BROADWAY AUTO REPLACED KEY IGNITION LOCK CYLINDER AGAIN FOR $250.00. MILEAGE 96,000. THEY GAVE ME A COPY OF "IGNITION SWITCH LOCK CYLINDER: ALL TECHNICAL SERVICE BULLETINS, INTERIOR- IGNITION LOCK CYLINDER HARD TO TURN. POSTED 09/16/02. ARTICLE NO. 02-18-2 2000 FORD FOCUS L4-121 2.0L SOHC VIN P SFI COPYRIGHT 2004 ALLDATA 8.30 "USE LOCK CYLINDER REPAIR KIT (XS4Z-11582-AA)" THIS IS THE SAME CYLINDER THAT BROKE IN MY FIRST REPLACEMENT. I SAVED BROKEN CYLINDER. BOTH CYLINDERS HAVE THE CODE S 38 KB ON BARREL. FORD'S AWARE OF THE PROBLEM, I.E., TECHNICAL BULLETIN. FORD'S USING THE SAME INFERIOR PART TO REPLACE THE DEFECTIVE KEY CYLINDER, MAKING OVER $200 EACH TIME. NHTS COMPLAINT SITE HAS 291 COMPLAINTS ELECTRICAL SYSTEM: IGNITION SWITCH; 277 COMPLAINTS ELECTRICAL SYSTEM,IGNITION; 4 COMPLAINTS ELECTRICAL SYSTEM ANTI-THEFT CONTROLLER; 2 COMPLAINTS ELECTRICAL SYSTEM: STARTER ASSEMBY. NUMEROUS COMPLAINTS "AUTOMOTIVE TALK.NET" 114 COMPLAINTS TOPIC: 2000 FORD FOCUS IGNITION LOCK CYLINDER. THIS IS DANGEROUS, HIGHLY PROIFTABLE FOR FORD MOTOR COMPANY. FORD SHOULD REIMBURSE FOR THE OVER $500 SPENT SO FAR ON THIS PROBLEM.*AK

    Source: NHTSA WEB SITE
  • FORD AIR BAG SWITCH
    - STEPHENS CITY, VA

    FORD FULL SIZE PICKUP TRUCKS (150/250/350 ETC) SPARE TIRE HELD BY CABLE, CABLE WEARS AND BRAKES W/OUT WARNING. SPARE TIRE HELD UP BY CABLE UNDER TRUCKS COMES LOOSE ON HIGHWAY @ SPEED !*AK

    Source: NHTSA WEB SITE
  • FORD AIR BAG SWITCH
    - HEBRON, IN

    WATER LEAKING ON FLOORBOARD ON THE PASSENGER SIDE FRONT, I HAVE TAKEN IT IN TO THE DEALER 4 TIMES SINCE I PURCHASED THIS CAR, THE LAST TIME WAS JAN 2004 AND I HAVE TO TAKE IT INFOR THE 5TH TIME ON THURSDAY FOR THE SAME PROBLEM. THEY REPLACED THE BLOWER MOTER AND CHARGED ME 50.00 DOLLARS FOR MY QUALITY CARE DEDUCTABLE, AND IM STILL HAVING THE SAME PROBLEM. *AK

    Source: NHTSA WEB SITE
  • FORD AIR BAG SWITCH
    - COLLEGEVILLE, PA

    IGNITION PROBLEMS, CD PLAYER MALFUCTION, WAS REPAIRED BUT FAILED AGAIN 3 TIMES TO START AND TOWED 3 TIMES TO THE DEALER. *AK

    Source: NHTSA WEB SITE
  • FORD AIR BAG SWITCH
    - LANSING, MI

    THE REAR END WAS LEAKING FLUID ON SEVERAL OCCASSIONS, HAD THE REAR DIFFERENTAIL SEAL REPLACED TWO TIMES, WHICH DID NOT FIX THE PROBLEM. EVENTUALLY THE REAR END HAD TO BE REPLACED.*AK REAR END NOW SHUTTERS AND SHAKES LESS THEN 10,000 MILES AFTER IT WAS REPLACED.

    Source: NHTSA WEB SITE
  • FORD AIR BAG SWITCH
    - BARTO, PA

    1- THIS SPECIFIC FAILURE, THERE WERE NO EVENTS LEADING TO IT, IT JUST HAPPENED. THE IGNITION SWITCH JUST LOCKED. PREVIOUSLY THERE WERE LITTLE EVENTS WITH THE CAR LEADING UP TO ITS FAILURE. 2- IT STALLED AND WOULDN'T START, FUEL WASN'T GETTING TO THE ENGINE AND WOULD LEAD TO POWER FAILURE. 3- AFTER REPEATED TRIPS TO THE GARAGE AND TOLD THERE WAS NOTHING WRONG WITH IT. THEY DID REPLACE THE PLUGS AND WIRES AND FUEL PUMP AGAIN. NOW THE PROBLEM IS THE IGNITION SWITCH. *AK

    Source: NHTSA WEB SITE
  • FORD AIR BAG SWITCH
    - RIVERVIEW, FL

    THERE WAS NO FAILURE OR INJURIES. JUST A PROBLEM WITH GAS MILEAGE. THIS VEHICLE GETS THE WORSE GAS MILEAGE OF ANY AUTO I EVER OWNED EXCEPT MY 1969 PLYMOUTH GTX 440. I KEEP COMPLAINING BUT THE PROBLEM IS SAID TO BE WITH THE ENGINE TYPE. Z-TEC AND THAT IS WHY ON THE 2005 THEY FINALLY CHANGED THE ENGINE. I GET APPROX 15-17 MPG IN THE CITY NO AIR ON AND HIGHWAY IS APPROX 22-25. I HAVE YET TO GET CLOSE TO 300 MILES ON A TANK FULL OF FUEL. TERRIBLE TERRIBLE .I HAVE PAPER FROM WINDOW AND IT STATES FUEL MILEAGE SHOULD BE APPROX 25 CITY 30 HIGHWAY. THIS VEHICLE NOT CLOSE. RUNS WELL THOUGH. I WOULD CALL THIS A FAILURE OF GAS MILEAGE FACTORY ESTIMATE NUMBER OF TIMES IN BOX BELOW IS CONSERVATIVE. I FIGURED CLOSER TO 275-300 *JB

    Source: NHTSA WEB SITE