2002 GMC S SERIES Complaints

INTAKE MANIFOLD GASKET LEAKING AT 38,000 MILES. REPLACE BY GM UNDER WARRANTY. INTAKE MANIFOLD LEAKING AGAIN AT 70,000 MILES. NEEDS TO BE REPLACED AGAIN. I CONTACTED GM CUSTOMER ASSISTANCE AND THEY BASICALLY SAID THEY WOULDN'T HELP ME BECAUSE THEY ALREADY PAID FOR IT ONCE. THIS PROBLEM IS IN ADDITION TO BRAKE CYLINDER PROBLEMS AND OTHER COOLANT SYSTEM PROBLEMS. I ALSO HAVE CONSIDERABLE LEAKS IN THIS VEHICLE.

FROM: REGION4 TO: GILBERT G GLOVER[SMTP:[email protected]] I WENT TO HTTP://WWW.NHTSA.DOT.GOV/NHTSA/WHATIS/REGIONS/FAQS.HTML THE CLOSES MATCH WAS RELATED TO I HAVE A PROBLEM WITH A CAR PURCHASED FROM A LOCAL DEALER. MY PROBLEM WAS THAT DURING COLLISION REPAIR WORK AT. BIGGS HIGHWAY 17 SOUTH ELISABETH CITY, N.C. 27909 PH. (800) 342-4447 PH. (252) 338-2131 BIGGS SERVICE CENTER REPLACED THE LEAF SPRINGS ON MY S-10 CHEVY TRUCK FOR BIGGS COLLSION REPAIR CENTER. BIGGS PUT THE BOLTS THAT HOLD THE LEAF SPRING IN BACKWARDS FROM THE WAY THAT THEY WERE ORGINALLY DONE FROM THE FACTORY BY GM. THE INSURANCE COMPANY THAT WAS FOOTING THE BILL FOR REPAIRS WAS NOT MY INSURANCE COMPANY BUT. GEICO DIRECT ONE GEICO LANDING VIRGINA BEACH, VA 23454-5694 I COMPLAINED TO GEICO DIRECT 1-800-582-8114 EXT 6091 AND TALKED TO AMMANDA AND STATED THAT THE BOLTS WERE NOT CORRECTLY INSTALLED. BUT THEY DIDN'T DO MUCH IN THE WAY OF GETTING BIGGS TO ADDRESS THIS ISSUE. BIGGS STATED TO ME THAT THEY PUT THE BOLTS IN THEY WAY THEY TOOK THEM OUT . I HAD TO CALL GM AND TALKED WITH JERIMEY BEATH AT 1-866-952-4368 EXT 58642 TICKET NUMBER 1-152726695. I STATED THAT I FELT THAT IT WAS A SAFETY ISSUE AS NOW THE BOLT THREADS WERE NOW POINTING AT THE GAS TANK AND MUFFLER AND THAT IF MY TRUCK WAS HIT FROM THE SIDE THAT THERE WAS A BETTER CHANCE THAT THE GAS TANK OR MUFFLER COULD BE PENETRATED BY THE BOLT THREADED END THEN IF THE BOLT HEAD WAS FACING THE GAS TANK OR MUFFLER AND THE BOULT HEAD WAS ABOUT 1/4" AND THE THREAD END OF THE BOLT STICKS OUT ABOUT 1". IT TOOK OVER A WEEK TO GET A REPLY BACK FROM GM AND THEN GM WANTED TO VERIFY THE DIRECTION THAT THE BOLTS WERE PUT BACK IN. GM DID TELL BIGGS THAT THEY NEEDED TO FLIP THE BOLTS AND THEY HAVE BEEN. I WAS WOUNDERING DON'T CAR DEALERS HAVE TO HAVE CERTIFIED MACHANICS THAT KNOW HOW TO DO REPAIR'S SO THEY DON'T CREATE SAFTEY ISSUES. IS THERE SOME ACTION THAT I CAN TAKE TO TRY TO PREVENT THIS FROM HAPPENING TO OTHERS.

97 BLAZER COOLING SYSTEM FAILURE. FROM THE TIME I BOUGHT THE CAR THE COOLING SYSTEM HAD TROUBLE. THE RADIATOR HAD A LEAK ( 34391 MILES), THE COOLING SYSTEM CLOGGED UP AND THE HEATER CORE LEAKED FROM DEX-COOL GELLING UP ( 65265 MILES ), AGAIN HEATER CORE LEAKING FROM BAD DEX-COOL ( 104044 MILES ), HEATER CORE LEAKING (114387 MILES). EACH TIME THE HEATER CORE HAD TO BE REPLACED. THE COOLING SYSTEM HAD TO BE ACID FLUSHED BY THE DEALER BECAUSE THE DEX-COOL GELLED UP. ALL THESE REPAIRS WHERE DONE BY GM DEALER. THE DEALER COULD NOT TELL ME WHY THE DEX-COOL WAS GELLING UP OR THE HEATER CORE KEPT LEAKING. I FILED A COMPLAINT WITH GMC (COMPLAINT # 1-152407734) GMC COULD NOT HELP ME. I FOUND OUT FROM A RADIATOR REPAIR SHOP THAT THEY HAVE HAD MANY GM COOLING SYSTEM FAILURES DU TO THE DEX-COOL CAUSING ELECTROLYSIS. THIS IS THE MAIN CAUSE OF MY PROBLEM AND GM AND THE DEALER WILL NOT ADDRESS IT. THE RADIATOR SHOP SAID THE ONLY REPAIR IS TO FLUSH OUT THE COOLING SYSTEM FOR 36 HOURS THE REFILL IT WITH ANTIFREEZE, NOT DEX-COOL. ALSO ADD AN ANTI-ELECTROLYSIS SOLUTION TO IT AND A RADIATOR CAP WITH AN ANODE ROD ON IT. THEY HAVE HAD VERY GOOD RESULTS WITH THIS REPAIR. THERE MANY COMPLAINTS ON YOUR SITE ABOUT THIS AND ALSO MANY ON OTHER AUTO REPAIR WEB SITES. ALL I WANT IS TO BE REFUNDED THE MONEY I SPENT ON REPAIRS FROM DAY ONE AND HAVE GM PAY FOR THE RADIATOR SHOP TO DO THE FLUSHING AND REPAIRS. *LA

SMELL OF GASOLINE AROUND THE CAR. A CHECK UNDER THE HOOD SHOW DROPS OF GASOLINE COMING FROM AROUND A SMALL CLIP IN FUEL LINE (TOP OF THE ENGINE NEAR THE FIREWALL). THIS IS NOT THE FIRST TIME FOR ME! LAST TIME THE FUEL WAS COMING OUT OF THE CLIP AT A FASTER RATE. LAST TIME I WASN'T ABLE TO REPLACE THE CLIP WITHOUT BUYING AN UNRELATED REPAIR KIT (DISCARDING OTHER PARTS) . I CONSIDER THE CONDITION, ESPECIALLY WHEN THE LEAK BECOMES MORE SERIOUS AND DRIVING THE CAR FOR A WHILE, AS VERY SERIOUS. *LA

I HAVE A 1997 GMC SONOMA S.N. [XXX]. I HAVE BEEN HAVING A LOT OF THINGS WRONG WITH IT. AIR CONDITIONER (A/C) WENT OUT, THE MOTOR MOUND BROKE, THE HEAD GASKET WAS BLOWN, THE BRAKES FAIL, THE VALVES ARE TAPPING, MAIN FRONT BEARING SEAL IS LEAKING, BLINKERS ARE NOT WORKING,OIL IS LEAKING ON TOP OF ENGINE BY A/C, WATER IS LEAKING FROM HEATING COIL, WATER PUMP IS OUT NOW,GOD THAT IS ONLY SOME OF THE THINGS. I HAVE HAD IT 1YR. 7 MON. WHAT CAN I DO? I GOT THE WARRANTY. AND THANK GOD I DID. *LA INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

WHEN I APPLY THE BRAKES, THERE ARE OCCASIONS WHEN IT FEELS LIKE THEY RELEASE! AND I DO NOT HAVE THE ABILITY TO STOP. BECAUSE OF THIS I HAVE NARROWLY MISSED OTHER CARS, AND HAVE HAD TO USE CURBS TO STOP. THIS HAS HAPPENED ON MORE OCCASIONS THAN THE ONE LISTED BELOW.*AK

MAY 02 MY VEHICLE WAS TAKEN IN FOR BRAKES AND FRONT END NOISE, THE BRAKES WERE REPLACED AND WAS TOLD THAT THE DEALERSHIP DID NOT HAVE TIME TO CORRECT THE FRONT END PROBLEM (WHICH THEY NOTED WAS COVERED BY MY WARRANTY) AND TO RESCHEDULE FOR THAT PROBLEM. I DID SO IN JULY 02 AND AT THAT TIME, THEY CHARGED ME FOR THE WORK AND TRIED TO BLAME ME FOR THE PROBLEM SO I PAID $281.75 FOR THIS WORK WHICH WAS PREVIOUSLY NOTED THAT WOULD BE COVERED BY MY WARRANTY. MY BATTERY HAS BEEN REPLACED 3 TIMES. THE VEHICLE WAS OVERHEATING SEVERAL TIMES: IN OCTOBER 3, 2002, OCTOBER 29, 2002, AND IN DECEMBER 2002. I WAS FORCED TO PAY FOR AT A COST OF $280.52 FOR THE DEC. 2002 PROBLEM. IN MARCH 2003 THE VEHICLE WAS TAKEN IN TO THE DEALERSHIP AGAIN FOR FRONT SUSPENSION NOISE, AND IT WAS DETERMINED THAT A RIGHT UPPER STRUT MOUNT HAD CALLAPSED. IN MAY 2003 THE VEHICLE HAS AGAIN OVERHEATED AND THEY COULD NOT EXPLAIN WHY THE PROBLEM CONTINUES. THE YOUNG MAN THAT I SPOKE WITH WHEN I ARRIVED INDICATED THAT THEY (THE DEALERSHIP) WAS UNSURE AS TO WHY THE VEHICLE WAS OVERHEATING AND TO JUST DRIVE IT BECAUSE HIS TRUCK DOES IT ALL THE TIME ON THE HIGHWAY AND THEY HAD NO EXPLANATION AS TO WHY THE BATTERIES THAT THEY WERE REPLACING KEPT CRACKING AND LEAKING. WHEN I EXPRESSED MY CONCERN REGARDING THE PROBLEM AND MY SAFETY CONCERNS, HE JUST BLEW ME OFF AS IF I WAS JUST COMPLAINING. ONCE AGAIN, IT IS NOW JULY 2003 AND FOR THE 4TH TIME, MY VEHICLE IS OVERHEATING AND OVERHEATING. IN ADDITION ON SERVERAL OCCASIONS I ALSO INDICATED TO THE DEALERSHIP, THAT THERE WAS A VIBRATING AND SHIMBLING WHEN MY BRAKES ARE APPLIED AND IT MAKES IT HARD TO CONTROLL THE VEHICLE, NOT ONCE WOULD THEY ADDRESS THE ISSUE WITH ME NOR HAVE I BEEN NOTIFIED OR ANY DEFECTS OR RECALLS WITH THE BRAKE SYSTEM FOR THE 2000 CHEVY MALIBU. I AM VERY CONCERNED WITH MY SAFETY. IN ADDITION, MY TIRES CONTINUOUSLY LOOSE AIR AND THE TREAD IS SEPARATION FROM MY LEFT REAR TIRE.*AK

FOR SEVERAL WEEKS, 4LO LIGHT ON DASH WOULD FLASH AS IF TRYING TO SHIFT INTO 4 WHEEL DRIVE, ON 5/19/03, IT WAS LOCKED INTO 4LO, HAVE NOT BEEN ABLE TO TRANSFER TO 2 WHEEL DRIVE, VERY LOUD GRINDING NOISE IN FRONT END WHEN TRYING TO TAKE OUT OF 4LO. *NLM