2003 GMC S UTILITY Complaints
View complaints related to 2003 GMC S UTILITY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 110 complaints submitted for the 2003 GMC S UTILITY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2003 GMC S UTILITY- WESTMINSTER, MA
WHILE BACKING OUT OF THE GARAGE, IT WAS OBSERVED THAT I WAS TRAVELING AT A RATE OF 120MPH. I TOOK MY 2004 YUKON TO THE GARAGE ONLY TO FIND OUT THAT THE INSTRUMENT PANEL NEEDS TO BE REPLACED (AT A COST OF $800.00). THE MECHANIC STATED THAT THIS IS BECOMING A COMMON OCCURRENCE WITH THE 2004 YUKON AND THAT THIS HAS NOT BEEN RECALLED. MY QUESTION TO GMC IS, HOW MANY DEATHS DOES IT TAKE TO GET A RECALL? THIS IS A VERY SERIOUS SAFETY CONCERN AND SHOULD BE ADDRESSED AS SO. I BOUGHT MY TRUCK USED, AND THE WARRANTY IS NO LONGER VALID. MY SISTER OWNS A 2005 YUKON THAT SHE JUST PURCHASED (STILL UNDER WARRANTY) AND HER INSTRUMENT PANEL WAS JUST REPLACED LAST WEEK. *TR
Source: NHTSA WEB SITE -
2003 GMC S UTILITY- LAFAYETTE, CA
I OPENED MY TAILGAGE TODAY, 12/13/09, TO PUT SOME ITEMS INTO MY TRUNK. I LEANED IN TO GET THEM SITUATED & SECURE WHEN SUDDENLY THE LIFTGATE SLAMMED DOWN ON MY LOWER BACK, TRAPPING ME AGAINST THE INSIDE OF MY TRUNK. I WAS UNABLE TO LIFT THE GATE AND HAD TO SLITHER OUT ONTO THE GROUND, AT WHICH POINT THE LIFTGATE COMPLETELY CLOSED. I REOPENED THE LIFTGATE, UNSURE OF WHAT HAD HAPPENED, AND WOOSH! IT SLAMMED SHUT AGAIN. THE LIFTGATE WILL NOT STAY UP, AND CLEARLY THE SENSORS THAT ARE SUPPOSED TO DETECT OBJECTS IMPEDING IT'S CLOSURE ARE NOT WORKING. I HAVE TWO SMALL CHILDREN WHO OFTEN GET ITEMS OUT OF THE TRUNK - SUCH AS JACKETS OR UMBRELLAS - AND IF THIS HAD HAPPENED TO THEM, IT WOULD HAVE BEEN THEIR HEAD OR NECK THAT GOT CAUGHT. I BROUGHT THE CAR INTO LEHMER'S GMC IN CONCORD CA THIS MORNING AFTER VISITING THE DOCTOR WHO LOOKED AT MY SWOLLEN LOWER BACK. THEY TOLD ME SINCE I WISHED TO FILE A CLAIM WITH GMC -- NOT FOR COMPENSATION, SIMPLY TO HAVE OFFICIAL WRITTEN NOTICE THAT THIS IS A DANGEROUS OCCURRENCE -- THAT THEY WOULD NOT REPAIR THE LIFTGATE AND WOULD HAVE TO GIVE IT BACK TO ME STILL DAMAGED AND DANGEROUS. I'M QUITE SURPRISED THAT THEY WOULD RETURN A POTENTIALLY DANGEROUS VEHICLE TO A CUSTOMER. MY LOWER BACK IS CURRENTLY SWOLLEN AND SORE. I'VE CALLED MY DOCTOR'S OFFICE TO REQUEST AN APPOINTMENT FOR TOMORROW MORNING WHEN THEY OPEN AND I WILL BE TAKING THE CAR INTO CONCORD GMC FOR SERVICE. *TR
Source: NHTSA WEB SITE -
2003 GMC S UTILITY- STATE COLLEGE, PA
FIRST PROBLEM OCCURRED IN 2008, DRIVING TO WORK IN 2003 GMC ENVOY SLT (ORIGINAL OWNER) HEARD CLUNKING NOISE WHEN DOWNSHIFTING. TOOK CAR IN TO SHOP FOR REPAIR (JUST OVER 50K MILES SO OUT OF WARRANTY). SHOP EXPLAINED THAT THE TRANSMISSION NEEDED TO BE REPLACED $4000 WITH ONE YEAR WARRANTY. SINCE I WAS PLANNING ON DRIVING CROSS COUNTRY DECIDED TO DO THE REPAIR. ONE YEAR LATER, DRIVING AND TRYING TO ACCELERATE ON A RAMP TO FIND SUV STUCK IN SECOND GEAR AND WOULDN'T ACCELERATE WHILE RPM KEPT GOING UP. ALSO HEARD CLUNKING WHEN DOWNSHIFTING. PULLED OVER AND TRIED TO GET GEARS TO SHIFT BY SLOWING DOWN AND SPEEDING UP (TO GET RPM TO DROP). DROVE CAR TO DEALER WHO STATED I NEEDED A NEW TRANSMISSION (AGAIN). DEALER REMOVED TRANSMISSION AND "FOUND INPUT BUSHING IN PUMP BAD. AND REVERSE DRUM. AND HAD HEAVY METAL CONTAMINATION". WHEN ASKED WHY THIS IS MY THIRD TRANSMISSION IN SIX YEARS THE SERVICE AGENT SAID "BAD LUCK". BOTH REPLACEMENT TRANSMISSIONS WERE REBUILDS. THE CURRENT TRANSMISSION IS NOT UNDER WARRANTY. *TR
Source: NHTSA WEB SITE -
2003 GMC S UTILITY- WOOSTER, OH
EVENT LEADING TO FAILURE: I WAS STUPID ENOUGH TO BUY THE LEMON IN THE FIRST PLACE. THE FAILURE (S) OCCUR ON A REGULAR BASIS. I BOUGHT THIS 2001 GMC JIMMY IN 2004. AS A CERTIFIED USED CAR. IT HAD 38,075 MILES ON IT. I DIDN'T HAVE IT A MONTH BEFORE THE LEFT FRONT WHEEL BEARING WENT OUT. SHORTLY AFTER THE POLLUTION CONTROL AIR PUMP WENT OUT. THEN IT WAS THE AIR FILTER PUMP AND HOSES TO THE REMOTE FILTER. NEXT CAME REPLACEMENT OF ALL FOUR BRAKE ROTORS. ALL OF THIS BEFORE 40,000 MILES. NEXT CAME THE FUEL PUMP(APRIL 2006).A COUPLE OF MONTHS LATER IT WAS THE FUEL PRESSURE REGULATOR AND FUEL SENSOR. THEN IT WAS REPLACING THE 2WD/ 4WD SELECTOR MODULE IN THE DASH. NEXT IN LINE WAS A NEW ALTERNATOR. LESS THAN A YEAR LATER IT WAS ANOTHER NEW ALTERNATOR,A COUPLE OF DAYS AGO IT WAS ANOTHER NEW FUEL PUMP. THERE ARE AT LEAST A DOZEN OTHER THINGS THAT WERE REPLACED. I ONLY MENTIONED THE REALLY COSTLY ITEMS. I HAVE SPENT JUST A LITTLE OVER $5000.00 ON THIS PIECE OF JUNK. CONTACTING GMC CUSTOMER COMPLAINTS IS A BIG WASTE OF TIME. I'LL NEVER BUY ANOTHER GMC ANYTHING. THE FEDERAL GOVERNMENT SHOULD PULL THE PLUG AND LET GMC CLOSE DOWN FOREVER. *TR
Source: NHTSA WEB SITE -
2003 GMC S UTILITY- FORT LEE, NJ
RECURRING PROBLEM WITH STEERING COLUMN REPLACED TWICE AND STEERING PUMP REPLACED ONCE. STILL THE PROBLEM IS NOT RESOLVED. *TR
Source: NHTSA WEB SITE -
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2003 GMC S UTILITY- HOUSTON, TX
FOR THE PAST FEW MONTHS WHEN I TURN ON MY TRUCK THE AIRBAG LIGHT TURNS ON AND STAYS ON FOR A FEW HOURS STATING THAT IT NEEDS SERVICE. IT HAPPENS EVERY FEW WEEKS AND IT CAN BE VERY DANGEROUS. IF I WERE TO BE INVOLVED IN A CAR ACCIDENT THE AIR BAGS MAY OR MAY NOT DEPLOY. I HAD TAKEN IT BACK TO THE DEALERSHIP WHERE I PURCHASED THE TRUCK TO TAKE A LOOK AT IT AND THEY SAID IT WAS OK, THAT I MUST OF PASSED A BUMP TOO FAST CAUSING IT TO TURN ON, BUT IT HAS BEEN QUITE A WHILE AND IT CONTINUES TO DO THE SAME THING. I GUARANTEE NO BUMP WOULD CAUSE A AIR BAG LIGHT TO TURN ON AND MALFUNCTION. AS IF THAT WAS NOT ENOUGH OF A PROBLEM IN THE BEGINNING OF THIS MONTH (MARCH) I STARTED HAVING TROUBLE WITH THE GAS GAUGE. AT FIRST WHEN I WOULD FILL IT UP IT WOULD READ EMPTY AND WOULD REGISTER ABOUT 30 MINUTES LATER TO THE CORRECT LEVEL. NOW IT DOESN'T REGISTER AT ALL, IT JUST MOVES FROM SIDE TO SIDE, STATES EMPTY WHEN I FILL UP AND EVERYMORNING WHEN I TURN THE TRUCK ON AND SAYS I HAVE A QUARTER TANK THERE AFTER. WHAT SAD IS THAT I AM NOT THE ONLY PERSON WITH THIS PROBLEM AND IT HAS NOT BEEN RECALLED. THIS CAN BE A SAFETY HAZARD AND CAUSES DISTRACTIONS WHEN DRIVING. *TR
Source: NHTSA WEB SITE -
2003 GMC S UTILITY- HUBER HEIGHTS, OH
SPEEDOMETER ON MY 2005 CHEVROLET SILVERADO STICKS AND INTERMITTENT, SOMETIMES ITS SHOWS ME DRIVING 120 MPH WHEN GOING 20 TO 30 MILES PER HOUR. HAVE LEFT IT COOL DOWN, THEN START THE ENGINE NUMEROUS TIMES FOR IT TO RESET IN 5 MPH INCREMENTS UNTIL IT RETURNS TO 0 MPH. SLUGGISH GOING TO 0 MPH WHEN STOPPING AT A STOP SIGN ETC. DEFINITE SAFETY ISSUE SINCE I DON'T KNOW HOW FAST I AM GOING OTHER THAN GOING WITH THE FLOW, IT IS CONSISTENTLY DOING THESE SYMPTOMS ALL THE TIME NOW. *TR
Source: NHTSA WEB SITE -
2003 GMC S UTILITY- CHESAPEAKE, VA
EXISTING ODI ID NUMBER REFERENCES FOR 2007 ACADIAS 10255735, 10254149, 10248331, 10211267, 10210839, 10210533 EXISTING ODI ID NUMBER REFERENCES FOR 2008 ACADIAS 10246694, 10243591, 10241649, 10230134, 10229896, 10212682 THE ABOVE ODI ID NUMBERS SIGNIFY EXISTING COMPLAINTS IDENTIFYING WATER LEAKS AND RESULTING DAMAGE IN 07 & 08 GMC ACADIAS. GM INSTITUTED RECALL CAMPAIGN #08207: CUSTOMER SATISFACTION - SUNROOF WATER LEAK-INSTALL DRAIN TUBE EXTENSIONS ' DATED: AUG 27, 2008. CAMPAIGN WAS PRECEDED BY NUMEROUS TSBS LINKED TO THE SAME TYPE OF WATER LEAK. AFTER FIRST LEAK IN OCT08, BROUGHT VEHICLE IN FOR THE RECALL AND EXPERIENCED 2 SUBSEQUENT LEAKS SINCE THE INITIAL RECALL REPAIR AS A RESULT OF THE SAME CONDITION. HAVE HAD MOLD IN THE CARPET AND PADDING ON 2 SEPARATE OCCASIONS. HAVE HAD SIGNIFICANT CORROSION IN ONE OF THE 2 MAIN FUSE BLOCKS TO THE POINT WHERE SRVC. TECH AT THE DEALERSHIP COULD NOT TURN VEHICLE OFF USING THE IGNITION KEY. VEHICLE LEAKS AFTER DRIVING IN RAIN. HAVE SERVICE INVOICES STATING THAT DEALER PERFORMED WATER TESTS AFTER EACH REPAIR AND FOUND NO LEAK YET VEHICLE HAS LEAKED AFTER EVERY REPAIR. HAVE DETAILED COLOR PHOTOS OF SOAKED WIRES, SATURATED HEADLINER, MOLD DAMAGE AND CORRODED FUSE BLOCK. VEHICLE WAS ONLY DRIVEN A TOTAL OF 689 MILES FROM DATE OF THE INITIAL LEAK TO DATE OF THE THIRD LEAK. DURING THIRD LEAK, WATER ALSO DRIPPED FROM VEHICLE'S REAR DISPLAY ONTO THIRD ROW SEATS. I FEEL THAT GM KNEW ABOUT THIS PROBLEM FROM THE BEGINNING BECAUSE THEIR AUG08 #08207 RECALL ACTUALLY IDENTIFIED VIN BREAKPOINTS OF THE AFFECTED VEHICLES. INSTEAD, GM CHOSE TO DEAL WITH IT ON A CASE-TO-CASE BASIS AND IT HAS BECOME A VERY SERIOUS ISSUE. THE CONSEQUENCES OF THE WATER DAMAGE CAN AND HAVE ALREADY BEEN FAR-REACHING AND POTENTIALLY COULD INJURE, KILL OR AFFECT THE HEALTH OF OWNERS OF THESE VEHICLES. CONSIDER OPENING DEFECT INVESTIGATION, ORDER GM TO DO SAFETY RECALL TO FIX PROBLEM BEFORE SOMEONE IS SERIOUSLY INJURED. THIS DESERVES SOME PRESS. *TR
Source: NHTSA WEB SITE -
2003 GMC S UTILITY- FARMINGDALE, NY
I RECENTLY HAD $2,900 WORTH OF REPAIRS DONE TO MY 2002 FORD ESCAPE XLT IN JULY. MY VEHICLE WAS BUCKING AND ALMOST STALLED WHEN I PULLED INTO THE NEAREST SERVICE CENTER. THE CHECK ENGINE LIGHT WAS ON. THE MECHANIC DIAGNOSED THE PROBLEM AS CLOGGED CAT CONVERTERS. THE CAR HAS THREE SETS OF THEM. THIS IS THE EFFECT OF THE CAUSE WHICH HE BELIEVED WAS FAULTY OXYGEN SENSORS AS WELL AS BAD SPARK PLUGS. AT THE END OF SEPT THE CAR WAS NOT RUNNING WELL AND I WENT TO ANOTHER MECHANIC WHO SAID THE EGR VALVE WAS BLOWN AND THEIR WAS BROKEN BOLTS WHERE THE MECHANIC WAS REPLACING THE EXHAUST SYSTEM. I WAS FURIOUS AND PROCEEDED TO RETURN TO THE MERRICK BELLMORE SERVICE CENTER. HE TOLD ME IF THE PROBLEM WAS ON HIS END THAT HE WILL TAKE CARE OF IT AND THEN DIAGNOSED THAT THE CATS WHERE CLOGGED AGAIN. HE DIDN'T PROPERLY DIAGNOSE THE CAUSE OF THE CATS GETTING CLOGGED THE FIRST TIME. THE MECHANIC HAS SINCE REPLACED THREE SETS OF CAT CONVERTERS AND HE HAS A BILL FOR $1600 AND HAS HAD MY CAR AT HIS SHOP FOR TWO MONTHS NOW. THE SHOP IS "TRYING" TO GET FORD TO PAY FOR THE EXHAUST PARTS. AFTER NUMEROUS ATTEMPTS TO SPEAK WITH THE OWNERS OF THIS SERVICE STATION TO NO AVAIL (THE CLERKS TELL ME 5 DIFFERENT SET OF NAMES AS TO WHO IS THE OWNER) ALL I WANT IS MY CAR BACK AND LET THIS SERVICE STATION "EAT" THIS CURRENT BILL DUE TO THE FACT THAT ON THE BILL THAT I PAID IN JULY THE WARRANTY ON PARTS IS ONE YEAR OR $12,000 MILES. I AM FRUSTRATED, ANGRY AND DON'T KNOW WHERE TO TURN. *TR
Source: NHTSA WEB SITE -
2003 GMC S UTILITY- WATERFORD, MI
I OWNED A 2007 ACADIA AND HAD 4 SUNROOF LEAKS AND GM BOUGHT IT BACK BECAUSE IT WAS A LEMON. THE LAST TIME IT LEAKED THE SUNROOF GLASS WAS REPLACED ALONG WITH THE SEAL, THAT SEAMED TO FIX THE PROBLEM. I CURRENTLY OWN A 2008 ACADIA AND THERE HAS BEEN NO PROBLEMS WITH WATER LEAKS. *TR
Source: NHTSA WEB SITE