MAZDA HOOD Complaints

2002 MAZDA 626 WITH 37000 MILES. HAD A NEW TRANSMISSION ABOUT AUG, 2004. STARTED HAVING SHIFTING PROBLEMS ABOUT SIX MONTHS AGO. NELSON MAZDA IN NASHVILLE, TN TOLD US SOMEONE FILLED THE FLUID TOO HIGH WHEN WE HAD OUR OIL CHANGED. EVEN THOUGH IT WAS OBVIOUS SOMETHING WAS WRONG, AND WE WERE ONLY 2 WEEKS OUT OF OUR WARRANTY, THEY WOULD DO NOTHING BUT "ADJUST THE FLUID". THIS WEEK IT STARTED SHIFTING BAD AND BEFORE THE DAY WAS UP IT WOULD NOT GO INTO REVERSE. WE TOOK IT TO A LOCAL TRUSTWORTHY GARAGE WHO SAID THE TRANS. FLUID WAS "BURNED TO A CRISP" AND NEEDED A NEW TRANSMISSION AGAIN. NELSON MAZDA WILL DO NOTHING TO HELP. NOTHING. A CAR SHOULD NOT NEED HAVE A SECOND BAD TRANSMISSION IN 3 1/2 YEARS AND 37000 MILES. *NM

FIRST INCIDENT: 9/2/04: HAD TO HAVE TRANSMISSION COMPLETELY REBUILT AFTER IT FAILED ON @ 61,360 MILES. REPLACED MASTER O/H KIT, TORQUE CONVERTER, DIRECT HOUSING, SHIFT KIT, HUB, CHAIN, BAND, OIL FILTER, OIL. $ 2,062.70. *NM

FOR THE FIFTH TIME IN THREE YEARS THE TRANSMISSION O/D LIGHT BEGAN TO FLASH, WITHIN ONE MINUTE THE TRANSMISSION WHEN IN DRIVE WOULD SKIP FIRST GEAR. IF YOU START IN FIRST GEAR AND MANUALLY SHIFT THE CAR APPEARS OK. JUST OUT OF 2 YEAR WARRANTY WITH LESS THEN 10,000 MILES BETWEEN LAST REPAIR. TRANSMISSION SHOP SAID THAT BECAUSE OF FAILURE HISTORY ON MAZDA 626 AND FORD PROBES THEY COULD NO LONGER SERVICE IN GOOD CONSCIENCE. RECOMMENDED I BRING TO DEALER. AT THIS TIME I CAN NOT AFFORD A 2500- 3000 DOLLAR REPAIR. *JB

AT 50,089 MILES, MY TRANSMISSION FAILED; MORE SPECIFICALLY, THE TORQUE CONVERTER MALFUNCTIONED RESULTING IN TOTAL TRANSMISSION FAILURE. I HAVE HAD NUMEROUS PROBLEMS WITH THIS VEHICLE -- I HAD TO REPLACE ROTORS WITHIN THE FIRST YEAR OF OWNERSHIP, AND MAY HAVE TO DO SO AGAIN AT 52,000 MILES. THE VEHICLE HAS TROUBLE STARTING, THE BRAKES AREN'T VERY RESPONSIVE, AND I'VE HAD TO REPLACE THE IGNITION SWITCH WITH AN UNATTRACTIVE AND IMPRACTICAL REPLACEMENT, BECAUSE THE DEALERSHIP REPORTED THAT THE TYPE THAT CAME WITH MY VEHICLE WASN'T AVAILABLE. THE REAR WINDOW HAS LEAKED. NEEDLESS TO SAY, THE WARRANTY EXPIRED JUST BEFORE MY TRANSMISSION FAILED. *JB

UNDER NORMAL DRIVING CONDITIONS, THE PULSATION DAMENER ON THE PRIMARY FUEL RAIL FAILED, SPRAYING FUEL OVER THE ENTIRE ENGINE BAY, WHICH RESULTED IN A FIRE OF THE COMPARTMENT, WHICH WAS QUICKLY EXTINGUISHED VIA HANDHELD FIRE EXTINGUISHER. THE PART WAS REPLACED, AT A HIGH COST, DUE TO THE FACT THAT THE WHOLE FUEL RAIL MUST BE REPLACED TO CORRECT THE PROBLEM. *NM

MODEL: 22-625-EDG ; DATED: 04/26/04 ; S/N: GB1B THE RESTRAINT STRAPS ON THE CAR SEAT THAT HOLD THE CHILD IN, KEEP COMING LOOSE AND MY CHILD KEEPS FLIPING OVER IN THE SEAT WHILE I'M DRIVING THE ROAD. MY CHILD FLIP OUT OF THE SEAT AND BUMPED HIS HEAD ON THE CAR DOOR. I'M CAME ALWAYS FIXING THE SEAT BELT STRAP EVERYDAY. THIS CAR SEAT IS A PIECE OF CRAMP FOR THE MONEY PEOPLE SPEND ON A PIECE OF SAFETY EQUIPMENT FOR THEIR CHILDREN.

1). THREE RECALLS ON MY VEHICLE: 1ST - POWER TRAIN CONTROL MODULE RE-CALIBRATION RECALL 1904D. 2ND - B4000 DPFE SENSOR WARRANTY EXTENSION PROGRAM SPECIAL SERVICE PROGRAM (SSP) 59. 3RD - ACCELERATOR CABLE RECALL 2704L. COMPLETED ALL RECALLS; LAST ON 3/2/05. 2). 2/2005 I STARTED EXPERIENCING INTERMITTENT PROBLEMS WITH MY VEHICLE: - THE CAR STOPS RUNNING USUALLY WHEN SLOWING DOWN FOR A STOP SIGN OR RED LIGHT. THE CAR HAS STOPPED IN THE MIDDLE OF TRAFFIC, IN THE HEIGHT OF RUSH HOUR. THE CAR STOPPED EXITING A POST OFFICE BACKING UP TRAFFIC CAUSING MOTORIST TO SEEK ANOTHER EXIT. HAVE HAD VARIOUS OTHER STOPS BUT HAVE BEEN LUCKY NOT TO CAUSE ANY ACCIDENTS. - THE CAR WILL NOT START; USUALLY UPON SHORT TRIPS. AFTER WAITING 3 - 5 MINUTES HAVE BEEN ABLE TO START THE VEHICLE. HAVE ENCOUNTERED THIS NUMEROUS TIMES. I LIMIT DRIVING AT NIGHT DUE TO THE UNPREDICTABILITY AND LACK OF CONFIDENCE IN MY VEHICLE. 3) I HAVE HAD MY CAR SERVICE AT OAKLAND MAZDA (510)893-7282 (3/2/05-RECALL, 4/9/05, 4/19/05, 5/11/05, & 6/20/05) AND HAVE DISCUSSED THE PROBLEM WITH THE SERV ADVISOR, KEN MILLER & SERVICE MANAGER. THE DEALERSHIP INFORMED ME THEY THOROUGHLY CHECKED-OUT MY CAR EACH TIME THEY SERVICED IT. THEY HAVE REPEATED THE RECALL WHICH MOSTLY DESCRIBES MY SYMPTOMS (RE-CALIBRATION RECALL 1904D) AT LEAST TWICE. THEY ALSO CONTACTED THE MAZDA HEADQUARTERS SERVICE CENTER FOR DOCUMENTATION ON HOW TO CHECK OUT MY VEHICLE. I ALSO CONTACTED THE MAZDA CUSTOMER ASSISTANCE CENTER AT (800)222-5500 IN MAY OF 2005, THEY TOLD ME THAT IF NECESSARY THEY COULD DISPATCH A SERVICE TECHNICIAN TO FLY IN AND REPAIR MY VEHICLE; THEY ALSO SENT A REPORT TO THE OAKLAND DISTRICT MGR. I CONTACTED THE MAZDA CUST ASSIST CENTER AGAIN ON 7/14/05 , THEY TOLD ME THAT THEY WOULD NOT BE ABLE TO HELP ME FURTHER WITH MY CAR PROBLEM. 7/15- I CONTACTED THE DEALERSHIP IN FREMONT (WHERE I BOUGHT THE CAR) EXPLAINED MY PROBLEMS AND ASKED IF THEY WOULD CONSIDER TAKING A LOOK AT MY CAR BUT THE SERV MGR NEVER CALLED ME BACK. *JB

LEMON - THIS CAR HAS HAD PROBLEMS SINCE I BOUGHT IT. EVERYTHING FROM TRANSMISSION TO COMPUTER TO TIMING BELTS TO POWER STEERING PROBLEMS. AT ABOUT 70,000 MILES I HAD IT FIXED AGAIN UNDER WARRANTY AND SINCE THEN I'VE HAD TO PAY FOR ALL REPAIRS. LAST YEAR IT WAS THE RADIATOR I GUESS THINGS WEAR OUT BUT IT TOOK MAZDA 2 TRIES TO FIX IT. THIS YEAR I GOT A CHECK ENGINE LIGHT FOR SOMETHING CALLED THE IDOL AIR CONTROL VALVE AND THE POWER STEERING SOMETHING OR OTHER. THIS SOUNDS FAMILIAR AND THE SYMPTOMS ARE SOMETHING I'VE EXPERIENCED BEFORE. AFTER REPLACING THE IDOL AIR CONTROL VALVE IT THE PROBLEM DIDN'T GO AWAY AND I WAS TOLD IT WOULD COST 3500 FOR A NEW TRANSMISSION. I MADE THE MISTAKE OF TRYING TO FIX IT. I TOOK IT TO AAMCO AND I FEEL REALLY BAD NOW BECAUSE AFTER 3 TRIES THEY STILL HAVEN'T BEEN ABLE TO FIX THE PROBLEM. THEY STILL HAVE THE CAR AND I HAVE NO IDEA WHEN IT WILL BE FIXED NOT TO MENTION IT'S COST A LOT MORE THAN I EXPECTED TO FIX. *NM

1)NEW CAR PURCHASE AUG 1997 - 5 MILES;2)TRANSMISSION REPLACEMENT FEB 1999~38,000 MILES;3)TRANSMISSION REPLACEMENT DEC 1999~57000 MILES;4)INFORMED AT 130K MILES THAT I NEEDED ANOTHER TRANSMISSION ( WITH EACH TRANSMISSION CLEARLY HAVING LESS THAN AN AVERAGE OF 60,000 MILES ON IT. IN EACH CASE MY O/D LIGHT FLASHED ON THE DASHBOARD, IMMEDIATELY SENDING A SIGNAL TO TURN ON THE CHECK ENGINE LIGHT. I SENT FORMAL COMPLAINTS TO MAZDA, THE DEALERSHIP AND SINCE HAVE SENT COMPLAINTS TO THE ATTORNEY GENERAL'S OFFICE. I HAVE LEARNED OF TSB # 0500502 (WHICH YOU DO NOT SHOW ON YOUR SITE). YESTERDAY (07/25/2005) I LEARNED THAT THERE HAVE BEEN SEVERAL CONSUMER COMPLAINTS AND TODAY I LEARNED OF NHTSA. SINCE THERE ARE NO SET NUMBER OF COMPLAINTS NEEDED BEFORE A RECALL IS ISSUED AND CONSIDERING THE SEVERITY OF THIS ISSUE, WHY WAS A RECALL NOT ISSUED? I SENT A COMPLAINT LETTER TO TOWN NORTH MAZDA (DEALERSHIP WHERE I PURCHASED MY VEHICLE) WHILE LOOKING FOR TRANSMISSION REPAIR FACILITIES, I RAN ACROSS THIS ARTICLE AND AM OUT DONE BY THE BLATANT DISLOYALTY AND FAILURE ON THE PART OF MAZDA/FORD MOTORS TO STAND BEHIND ITS PRODUCTS VIA RECALL OR SOME OTHER MEANS. HTTP://WWW.ESTREETJOURNAL.COM/MAZDA.HTM

I JUST BOUGHT A 2004 MAZDA RX8 AND A PIECE OF ROAD DEBRIS HIT MY AC CONDENSER CAUSING ALL THE FREON TO LEAK OUT. THIS HAPPENED DUE TO THE GAPING HOLE IN THE FRONT AIR DAM OF MY VEHICLE. I LIVE IN SOUTHERN TEXAS WHERE TEMPS CAN CLIMB WELL OVER 100 DEGREES. (HIGHER INSIDE THE CAR) I WORRY MY 3YR OLD SON IS AT RISK OF HEAT STROKE OR WORSE FROM THE TEMPS. MAZDA WILL NOT COVER THIS IN THEIR WARRANTY YET THEY DO NOTHING TO PROTECT THE HIGHLY VULNERABLE CONDENSER, OIL COOLER, AND RADIATOR FROM BEING PELTED FROM ROAD DEBRIS. AS A MATTER OF FACT THE AIR DAM IS SO POORLY DESIGNED THAT IT ACTUALLY FUNNELS ROCKS INTO THE AC CONDENSER ITSELF. I AM NOW WORRIED THAT A PIECE OF ''ROAD DEBRIS'' MAY HIT MY OIL COOLER AND SPILL OIL ALL OVER THE HIGHWAY. THAT IS DEFINITELY NOT CONSIDERED SAFE UNDER ANY CIRCUMSTANCES. MANY PEOPLE ONLINE I HAVE SPOKEN TO HAVE HAD THIS SAME PROBLEM AND THE SERVICE PERSON AT THE DEALERSHIP STATED, ''WE SEE CARS IN HERE FOR THIS ALL THE TIME''. THE TOTAL REPAIR COST IS OVER 800$. EVEN HAVING TO PAY MY DEDUCTIBLE IS ASKING A LOT FOR THIS TYPE OF ''MALFUNCTION''. MAZDA ADVERTISES THIS CAR AS A 4-DOOR COUPE AND SELLS THE CAR ON ITS ''PRACTICALITY''. HOW PRACTICAL IS IT TO HAVE ''ROAD DEBRIS'' DESTROY YOUR AC A WEEK AFTER PURCHASE? I PURCHASED THE CAR FROM INGRAM PARK AUTO CENTER HERE IN SAN ANTONIO, TX. FROM A GENTLEMAN NAMED JUAN LEON. THEY WERE OF NO HELP IN THE MATTER.