MERCEDES-BENZ Complaints

TRAVELING AT HIGHWAY SPEEDS OF 70 MPH UP A STEEP GRADE ON CALIFORNIA INTERSTATE 5 ON THE SECTION OF THE HIGHWAY KNOWN AS "THE GRAPE VINE" ELEVATION OF 3000-4000 FEET, HEADED NORTH KEEPING PACE WITH HEAVY TRAFFIC IN THE FAST LANE (FAR LEFT HAND SIDE OF THE FREEWAY HIGHWAY ), IN THE AFTERNOON OF 2/16/04 AT 2 PM WITH CRUISE CONTROL ON THE CAR ( 1999 MERZ, CLASS HD,, BODY TYPE UT [XXX]) AUTOMATICALLY SHIFTED TO A LOWER GEAR SENDING THE RPMS FROM 2500 TO 3000-4000, THIS NORMAL AUTOMATIC ACTION CAUSED THE CAR TO STOP ALL FORWARD MOTION REDUCING BOTH CAR SPEED AND RPMS TO ZERO IN THE FAST LANE, THE IMPACT A "FULL ENGINE SHUT DOWN" A HIGHLY DANGEROUS ACTION IN FAST MOVING TRAFFIC WITH A SHORT HAZARDOUS SIGNALING NOTICE. THE CAR IN JULY OF 2003 PERFORMED IN THE SAME MANNER IN THE SAME SECTION OF "THE GRAPE VINE" HEADED SOUTH IN THE FAST LANE WITH A DIFFERENT DRIVER, NOT USING CRUISE CONTROL THE VEHICLE STOPPED ALL FORWARD MOTION. SHORTLY ARRIVING IN PALM SPRINGS CALIFORNIA ON THE SAME DAY, THE CAR AGAIN PERFORMED IN THE SAME MALFUNCTION. THE CAR WAS TAKEN TO THE PALM SPRINGS MERCEDES DEALERSHIP. THE PROBLEM IDENTIFIED AND PRESUMABLY RESOLVED. THE PROBLEM IS NOT RESOLVED AS STATED FOR THE PURPOSE OF THIS LETTER. IT HAS OCCURRED FOR THE THIRD TIME. THIS IS A CRITICAL LIFE THREATENING MALFUNCTION THAT DEMANDS IMMEDIATE RECTIFICATION. *JB UPDATED 07/26/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

TRANSFER CASE FAILURE. FRONT DRIVE AND PASSENGER SIDE WHEELS MAKES NOISE WHEN MAKING A TURN FROM STOP POSITION OR SLOW SPEED. DID SOME RESEARCH AND IT TURNS OUT THAT THIS IS A REGULAR OCCURANCY FOR THE 1998-1999 ML320. *AK

I HAVE A 2000 MERCEDES C280 SPORT, WHICH HAS CONSTANT FUEL GAUGE PROBLEMS. IT'S AS IF THE GAUGE HAS A MIND OF IT'S OWN. THIS PROBLEM WAS REPAIRED ONCE ACCORDING TO MY DEALER, BUT HAS SOMEHOW MANIFESTED ITSELF AGAIN. I FEEL THIS IS A DESIGN FLAW AND WOULD LIKE TO KNOW WHAT MERCEDES IS DOING TO FIX IT. *AK

VEHILE IS AN AUTOMATIC. VEHICLE "JERKS" HARD WHEN LIGHTLY APPLYING GAS. THIS CAN BE COMPARED TO STARTING IN FIRST GEAR (MANUAL TRANSMISSION) WHEN NOT FULLY DEPRESSING THE CORRECT COMBINATION OF GAS AND CLUTCH. THIS HAPPENS WHEN TRAVELING FROM A DEAD STOP AT A TRAFFIC LIGHT OR PULLING INTO A PARKING SPACE. HAVE HAD SEVERAL NEAR MISSES IN HITTING OTHER VEHICLES.*AK