NISSAN Complaints
View complaints related to NISSAN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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NISSAN 999R5-AR000- BROOKLYN, NY
ON SEPTEMBER 17, MY DRIVER'S DOOR WOULD NOT OPEN WITH THE KEYLESS ENTRY OR WITH THE ACTUAL KEY. I CALLED NISSAN OF QUEENS TO STATE AGAIN THAT SOMETHING FRAUDULENT WAS DONE TO MY CAR SINCE MY INITIAL VISIT ON SEPTEMBER 4. THEY ADVISED ME TO COME IN TO "CHECK" THE PROBLEM. HOWEVER, PAST EXPERIENCE LEADS ME TO BELIEVE IT WILL BE TO "FIX" THE DOOR, CHARGE ME SOME RIDICULOUS AMOUNT, AND THEN CREATE ANOTHER MALFUNCTION. THIS NEW MALFUNCTION WILL HAVE ME COMING BACK THE NEXT WEEK FOR A REPEAT OF THIS FRAUDULENT SERVICE. MY CAR IS BREAKING DOWN BEFORE MY EYES AND I CANNOT UNDERSTAND WHY NISSAN WOULD LET THIS HAPPEN TO A LOYAL CUSTOMER. AS YOU KNOW TAMPERING WITH MY CAR DOOR CAN BE HARMFUL TO MY PERSON IN THE FOLLOWING WAYS: 1.HAVING A SECURE ENVIRONMENT IS PARAMOUNT IN CERTAIN NEIGHBORHOODS. WHEN LOCKING THE DOORS IT'S IMPERATIVE NOBODY CAN GAIN ACCESS AT WILL BY WALKING UP TO THE CAR. IF ANYONE CAN SIMPLY OPEN THE DOOR TO GAIN ACCESS, CARJACKING, INJURY, OR EVEN MURDER IS EASIER. IF THE DOORS LOCKED PROPERLY THIS PROVIDES A MORE SECURE ENVIRONMENT FOR THIS TYPE OF SCENARIO. 2.THERE IS A SECURITY PROBLEM WITH NISSAN LOCKING MECHANISM AND NOT RECALLING THEM FOR SAFETY CONCERN IS NEGLIGENT. IT'S AN OPEN DOOR TO A LAWSUIT IF SOMEONE WERE TO BE MURDERED DUE TO A DOOR THAT DIDN'T LOCK, ALTHOUGH THE DRIVER PUSHED THE LOCK BUTTON AND HEARD THE LOCKING NOISE. REMEMBER, IN THIS CASE THERE'S NO OBVIOUS INDICATION THE DOOR ISN'T LOCKED UNLESS SOMEONE WALKS UP AND OPENS IT FROM THE OUTSIDE. THE DRIVE "THINKS" THE DOOR IS LOCKED, WHEN IN REALITY IT'S AN "OPEN DOOR" FOR CARJACKING OR ROBBERY. 3.IN EMERGENCIES IT'S IMPORTANT TO BE ABLE TO UNLOCK DOORS QUICKLY. SINCE 99% OF THE TIME WE ALL USE THE BUTTON TO LOCK AND UNLOCK DOORS, USING THE MANUAL LOCKING LEVER IS UNFAMILIAR. THE LOCKING/UNLOCKING SOLENOID MALFUNCTIONING IS CLEARLY A HIGH RISK IN EMERGENCY SCENARIOS. SOME PEOPLE WHO CANNOT AFFORD THE $1600 TO HAVE ALL THE SOLENOIDS REPLACED (AS QUOTED BY DEALERS). *TR
Source: NHTSA WEB SITE -
NISSAN 999R5-AR000- ONTARIO, CA
I HAVE A 2007 NISSAN ALTIMA SEDAN THAT HAD THE REAR SWAY BAR SNAPPED IN TWO. THE NISSAN DEALERSHIP HAD MENTIONED THAT IT IS NOT A MANUFACTURING DEFECT, BUT UPON AN INDEPENDENT INSPECTION BY A 3RD PARTY MECHANIC, THERE WAS NO APPARENT DAMAGE TO THE AREA SURROUND THE AREA WHERE THE SWAY BAR SNAPPED. ALSO, THE MECHANIC MENTIONED THAT THE SWAY BAR WAS MANUFACTURED AS A HOLLOW TUBE AND THEREFORE MAY NOT BE ABLE TO SUPPORT THE TENSION. THE SWAY BAR SNAPPED IN THE CONNECTION POINT WHERE IT WAS MOUNTED ON THE CHASSIS OF THE VEHICLE. I ALSO HAVE READ ABOUT OTHER OWNERS OF THE SAME VEHICLE WHICH HAVE ENCOUNTERED THE SAME PROBLEM. PLEASE SEE HERE.... HTTP://WIKI.ANSWERS.COM/Q/WHY_DID_THE_2007_NISSAN_ALTIMA_REAR_SWAY_BAR_BREAK. *TR
Source: NHTSA WEB SITE -
NISSAN 999R5-AR000- MOODY, AL
I PURCHASED A 02 ALTIMA 2.5 (AUTOMATIC) ON THURSDAY, JULY 16, 2009. ON FRIDAY, JULY 17, I HAD TO TAKE IT TO THE MECHANIC BECAUSE IT WAS MAKING A TERRIBLE SOUND COMING FROM THE ENGINE. UPON ARRIVAL, IT WAS FOUND THAT THE OIL TANK WAS BONE DRY. AFTER ADDING 3 QUARTS OF OIL, THE NOISE WAS GONE. THROUGHOUT THAT DAY WHEN DRIVING I SMELT SOMETHING LIKE EXHAUST OR BURNING OIL OR SOMETHING. I JUST THOUGHT OIL WAS SPILLED ON THE ENGINE AND IT WAS SIMPLY BURNING OFF. I PUT APPROX 30 MILES ON THE CAR THAT DAY. ON SATURDAY, JULY 18, I PUT APPROX 20 MILES ON THE CAR (SAME SMELL). ON SUNDAY, I NOTICED SMOKE COMING OUT OF MY MUFFLER WHEN I WOULD HIT THE GAS. IT WOULD GO AWAY WHEN I WAS AT A STEADY PACE BUT IF I PUT GAS IN IT, THE SMOKE WOULD COME OUT. I TOOK THE CAR TO A FRIEND OF MINE AND HAD HIM CHECK THE OIL. TO MY SURPRISE, THERE WAS NOT A LICK OF OIL LEFT IN THE TANK... WHERE DID IT GO????????? THERE WAS NO SIGN OF LEAKS UNDERNEATH THE CAR AND NO SPOT ON MY DRIVEWAY. WE WENT AND PURCHASED 3 MORE QUARTS OF OIL AND ADDED IT TO THE CAR. WHEN WE CHECKED THE DIP STICK, THE OIL WAS PITCH BLACK. THE CAR WAS ALSO BLOWING BLACK SMOKE. I AM A SINGLE 27 YEAR OLD MOM, WORKING AND GOING TO SCHOOL. A NISSAN IS WHAT EVERYONE TOLD ME TO GET.. WHY??? I HAVE JUST FORKED OUT EVERY DIME I HAD (7800.00) IN SAVINGS TO PURCHASE THIS CAR SO WHAT WAS I TO DO NOW? ON MONDAY, JULY 20, I TOOK IT BACK TO THE MECHANIC WHICH THEN TOLD ME THE ENGINE NEEDED TO BE REPLACED. I THEN TOOK IT TO ANOTHER MECHANIC WHICH VERIFIED THE SAME THING. AFTER 2 WEEKS A 05 MODEL ENGINE WAS PUT IN THE CAR AND I PICKED IT UP ON AUGUST 7. SHORTLY AFTER BEING ON THE ROAD, THE CHECK ENGINE LIGHT CAME ON AND IT WAS MAKING A LOUD SQUEAKY SOUND. AFTER TAKING IT BACK ON AUGUST 18, THEY SAID IT NOW NEEDED A CATALYTIC CONVERTER AND THEY REPLACED A BELT. ON AUGUST 23, THE CAR STARTED GOING DEAD WITH NO WARNING WHILE DRIVING; ONCE I WAS ON THE INTERSTATE AND THOUGHT I WAS GOING TO DIE! IT ALSO ACTS AS IF IT DOESN'T WANT TO CRANK NOW. *TR
Source: NHTSA WEB SITE -
NISSAN 999R5-AR000- TAMPA, FL
DAMP PATCHES APPEARED ON THE ORIGINAL ALU RIM 20'. IT HAPPENED APP. 3 MONTHS AFTER USING MY NEW CAR. I HAVE REPORTED THIS FACT TO SERVICE DURING MAINTENANCE, BUT I WAS BRUSHED OFF (IT WAS MY FILLING). ADDITIONALLY THE MIDDLE HOLES HAVE SHARP MARKS AFTER ROTATING AND BALANCE IN DEALER SERVICE. I WANT TO HIGHLIGHT THAT ALL WORKS WITH WHEELS AND TIRES HAVE BEEN DISCOVERED IN SERVICE. I HAVE REPORTED THIS FACT TOO, BUT WITHOUT EFFECT. BECAUSE ORIGINAL SURFACE OR ALU RIMS WAS SO EASY CHANGED COLOR (PERMANENTLY) I ASSUME THAT QUALITY OF MATERIALS USED TO PRODUCE THIS PART OF RIMS ARE VERY POOR AND IN EFFECT IT CAN BE REASON SOME INCIDENTS CONNECTED WITH BROKEN RIMS. OF COURSE MY CAR IS STILL IN WARRANTY AND I HOPE THAT NISSAN WILL AGREE TO CHANGE BROKEN RIMS IN MY CAR ASAP TO AVOID ANY DISASTERS. *TR
Source: NHTSA WEB SITE -
NISSAN 999R5-AR000- EDMONDS, WA
FRONT DRIVERS SEAT MOUNTING BRACKET HAS BEEN REPLACED FOUR TIMES BECAUSE IT ROCKS WHEN DRIVING AND/OR STOPPING. THIS IS AN OBVIOUS DANGEROUS SITUATION THAT CAN VERY EASILY CAUSE SERIOUS INJURY AND/OR DEATH TO THE DRIVER AND POSSIBLE OTHER PEOPLE IN THE VEHICLE IN THE EVENT THE DRIVERS LOSES COMPLETE CONTROL IF THIS SEAT BRACKET BREAKS. I JUST HAD IT REPLACED AGAIN, AND IT HAS THE EXACT SAME PROBLEM. NISSAN HAS OBVIOUSLY MADE A DEFECTIVE PRODUCT AND KEEPS INSTALLING THE SAME DEFECTIVE TYPE WHEN A CUSTOMER BRINGS IT BACK FOR REPAIR. ALL DEALERS CONSIDER THIS A PROBLEM BUT, THEY ALSO EXPRESS THERE IS NOTHING THEY CAN DO IF THEY KEEP GETTING DEFECTIVE REPLACEMENT PARTS.. IE: OLD STOCK. *TR
Source: NHTSA WEB SITE -
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NISSAN 999R5-AR000- SURPRISE, AZ
MY MURANO SUDDENLY WOULD NOT ACCELERATE AND THE ABS AND BRAKE LIGHTS ILLUMINATED. THE SAME EXACT DESCRIPTION OF THE ORIGINAL RECALL FOR THE ALTERNATOR. I HAD TO TOW TO DEALER AND LUCKILY I STILL WAS UNDER EXTENDED WARRANTY SO IT WAS MOSTLY COVERED. CALLED NISSAN THIS MORNING AND THEY INFORMED ME THAT THE RECALL WAS ALREADY PERFORMED FOR MY VEHICLE IN SEPTEMBER OF 2006. OBVIOUSLY THEY DIDN'T LEARN FROM THEIR ORIGINAL MISTAKE. THEY SHOULD BE DOING REPAIR AGAIN FOR FREE AND PAYING FOR THE BATTERY THAT GOT FRIED IN THE PROCESS. *TR
Source: NHTSA WEB SITE -
NISSAN 999R5-AR000- ROYAL PALM BEACH, FL
I WAS DRIVING ABOUT 25 MINUTES ON THE TURNPIKE AND PULLED OFF FOR GAS, THE SECOND I TURNED OFF THE CAR SMOKE STARTED TO POUR INSIDE FROM THE FRONT AREA AND ALSO POURING FROM THE UNDER HOOD AREA. THIS TURNED INTO AN ACTUAL FIRE NEXT TO A GAS PUMP. FIRE DEPT. WAS CALLED TO PUT IT OUT . ENGINE TOTALLY BURNED UP AND HOOD ETC... *TR
Source: NHTSA WEB SITE -
NISSAN 999R5-AR000- KNOXVILLE, TN
MY 2004 NISSAN MAXIMA 3.5SL HAS A UNRELIABLE RESPONSE FROM THE PASSENGER POWER DOOR LOCK. IT ONLY LOCK AND UNLOCK PARTIALLY, WHICH I BELIEVE IT IS A CRITICAL SAFETY ISSUE AND SOMEWHAT DISAPPOINTING TO SEE ON A BRAND CAR LIKE MAXIMA. *TR
Source: NHTSA WEB SITE -
NISSAN 999R5-AR000- NORTH LAUDERDALE , FL
2005 NISSAN MURANO. THE LEFT SEAT ( DRIVERS ). ABOUT ONE MONTH AGO I NOTICED THAT THE SEAT WAS LOOSE ON THE LEFT SIDE OF THE SEAT. I TOOK IT TO THE DEALERS AND THEY FOUND THAT THE AFT LIFT ROD HAD CRACKED. THE REPAIR WOULD COST OVER 1000 DOLLARS. I MADE A REPAIR ON THE SEAT BY WELDING THE BROKEN PART. *TR
Source: NHTSA WEB SITE -
NISSAN 999R5-AR000- ELLENWOOD, GA
2006 NISSAN PATHFINDER HAS STOPPED 3 TIMES IN THE MIDDLE OF THE ROAD WHILE DRIVING DOWN THE STREET, CAR WILL NOT RE-START, HAD TO BE TOWED TO A DEALERSHIP ALL 3 TIMES. FUEL SENSOR REPLACED, IN THE SHOP NOW FOR THE SAME PROBLEM THE THIRD TIME. *TR
Source: NHTSA WEB SITE