TOYOTA Complaints

OXYGEN SENSORS CONSTANTLY FAIL. I HAVE REPLACED TWICE AND ANOTHER IS CURRENTLY OUT. TOYOTA EXTENDED THE WARRANTY INSTEAD OF RECALLING AND FIXING THE PROBLEM. THE SECOND O2 SENSOR WAS OUT WITHIN THE EXTENDED WARRANTY PERIOD BUT I DIDN'T FIX B/C I ALREADY HAD IT REPAIRED ONCE. OF 3, I WAS REIMBURSED FOR 1.*AK

WE OWN A 1998 TOYOTA CAMRY VIN [XXX], AND WE ARE THE ORIGINAL OWNERS OF THIS CAR. ABOUT A ONE AND A HALF YEARS AGO, WE REPLACED THE IDLE SPEED CONTROL UNIT FOR APPROXIMATELY $400.00. THE CAMRY HAD PROBLEMS STARTING WHEN IT IS COLD, AND THE HAYWARD CALIFORNIA TOYOTA DEALER WANTS TO CHARGE US ANOTHER $400.00 TO REPLACE THE SAME PART THAT THEY REPLACED ABOUT 18 MONTHS AGO. THE PART IS A TOYOTA MANUFACTURING PART, AND IT COST ABOUT $250.00. TOYOTA HAS NOT RECALLED THIS PART, AND IT SHOULD LAST LONGER THAN 18 MONTHS. I HAVE TALKED WITH A NUMBER OF AUTO REPAIR SHOPS, AND THEY KNOW THAT THIS PART FAILS ON THE TOYOTA CAMRY. I HAVE FILED A COMPLAINT WITH TOYOTA CORPORATION REFERENCE NUMBER [XXX], BUT I DO NOT FEEL TOYOTA WILL ADDRESS THIS PROBLEM. I HAVE NOT HEARD FROM THEM, AND I FILED THE COMPLAINT ABOUT TWO MONTHS AGO. I AM HOPING THAT YOU WILL INVESTIGATE THIS PROBLEM AND LET ME KNOW WHAT YOU DISCOVER. YOUR ASSISTANCE IS GREATLY APPRECIATED.*AK UPDATED 07/24/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

VEHICLE SPEED CONTROL: OPENED GARAGE DOOR WITH REMOTE. STEPPED LIGHTLY ON GAS PEDAL TO ENTER GARAGE. CAR UNEXPECTEDLY ACCELERATED RAPIDLY. STEPPED ON BRAKES BUT CAR DID NOT STOP. CAR CRASHED THROUGH INTERIOR GARAGE WALL AND THROUGH CLOSET IN ADJOINING BEDROOM. COUSE OF PROBLEM IS BEING INVESTIGATED. REPAIR NOT COMPLETED.*AK

I BOUGHT A 2004 TOYOTA SIENNA VAN, PUT A HITCH ON IT AND IT SCRAPES THE GROUND GOING OVER SPEED BUMPS, STEEP DRIVEWAYS, ETC WITHOUT ANY LOAD ON THE HITCH MOUNT. THE VEHICLE SHOULD BE EQUIPPED WITH AIR SHOCKS IF TOYOTA WANTS TO ADVERTISE THAT THE VAN CAN TOW TRAILERS. THIS IS A DESIGN FLAW DUE TO THE TRUNK SPACE REQUIRED FOR STOWING THE REAR FOLDING SEATS. A HITCH CAN NOT BE MOUNTED ANY HIGHER OR CLOSER TO THE BUMPER BECAUSE OF THE SEAT STORAGE AREA. *JB

APPEARS THAT THE DRL SYSTEM MANDATED BY DOT CAN NOT BE DEACTIVATED. ALL MILITARY INSTALLATIONS MADATE THAT A VEHICLE'S HEADLIGHTS BE TURNED OFF WHEN OING THROUGH THE SECURITY CHECK POINTS. CURRENTLY ON A 2004 TOYOTA COROLLA. THIS IS IMPOSSIBLE. CAN NOT FIND A DEALER WHO WILL MODIFY THE SYSTEM DUE TO DOT REGULATIONS. DOT, DOD, AND HOMELAND SECURITY NEED TO INVOKE A MANDATORY REQUIREMENT THAT ALL VEHICLE MANUFACTURER'S PROVIDE AN OVERRIDE SWITCH. NUMBER OF COMPLAINTS ARE GROWING AND I AM MORE THAN SURE THAT CITATIONS WILL BE ISSUED. GETTING FRUSTRATED TRYING TO EXPLAIN THAT THE HEADLIGHTS CAN NOT BE TURNED OFF.*AK

BRAKES .... DEALER REPLACED ONCE AND REQUIRING ME TO PAY FOR THE OTHER, BOTH BRAKE JOBS HAVE BEEN DONE WITHIN A YEAR. BOTH WERE SUPPOSED TO BE UNDER WARRANTY WAS TOLD BASICALLY I DIDN'T KNOW HOW TO DRIVE A SUV.(EX BUS DRIVER& 18 WHEELER) *JB

RELATED TO: MOST OF THE VEHICLE WHICH HAD POWER SEATS ON THE PASSENGER SITE. LAST EVENING, I LAID MY CELL PHONE AND WALLET ON THE PASSEGER SEAT BEFOR I STARTED THE ENGINE, WHILE I WAS BACKING OUT FROM THE PARKING LOT, I MADE A SMALL TURN, THIS MOVEMENT CAUSED MY CELL PHONE AND WALLET SLIDED DOWN TOWARD THE RIGHT SIDE ENDED UNDER THE RIGHT SEAT. SO I STOPED THE CAR AND BENDED OVER THE RIGHT SIDE TO GET THEM OUT WITH MY RIGHT HAND, SINCE THEY WERE UNDER THE SEAT, I WAS NOT ABLE TO EVEN REACH THEM. THEN I USED MY LEFT HAND, TRIED REACH THEM FROM UNDER THE SEAT. GUES WHAT HAPPENED? SINCE MY RIGHT HAND STILL ON THE RIGHT SITE OF THE SEAT, IT ACCIDENTLY PUSHED THE SEAT MOVE FORWARD BUTTON, THE SEAT WAS MOVING FORWARD WHILE MY LEFT HAND STILL UNDER THE SEAT. BECAUSE THERE IS A MATEL OBJECT WAS UNDER, IT HURT MY LEFT HAND BADLY, LUCKILY I REALIZED I WAS PUSHING THE BOTTON, I RELEASED IT ON TIME, SO THERE'S NO SERIOUS INJURE. HAD I NOT RELEASE MY RIGHT HAND ON TIME, I WOULD HAVE GOT A REAL SERIOUS INJURY. SO PLEASE START SOME OF YOUR INVESTIGATION. IF POSSIBLE MAKE A RECALL RECOMMENDATION TO THOSE VEHICLE WILL CAUSE THE SAME SAFTY THREAD. THANKS. YAN FANG CAO

- NEW TOYOTA CAMRY LE PURCHASED JANUARY 2004 - ON FEBRUARY 25TH KEY WOULD NOT TURN (TOOK 10 - 15 MINUTES TO START IT) - LATER WHILE PARKING, THE CAR THE STEERING LOCKED TURNING THE CAR TO THE RIGHT - THE CAR ACCELERATED AND SURGED DESPITE DEPRESSING THE BRAKE (SAME AS ODI PEO4021) - THOUGH THE CAR BROKE A METAL FLAG POLE, DAMAGED A RETAINING WALL, AND FELL SEVEN FEET INTO A MAJOR STREET, THE AIR BAGS DID NOT DEPLOY - CAR IS SEVERELY DAMAGED: WHEELS, TIRES, FRONT END, GAS TANK, FRONT AXLE - DRIVER HAS A SWOLLEN AND SORE KNEE ALONG WITH SIGNIFICANT SOFT TISSUE INJURIES INCLUDING BACK PAIN *SC *JB

I HAVE A 2002 TOYOTA CAMRY THAT I USE FOR NORMAL DRIVING. AT 12000 MILES THE CAR STARTED VIBRATING WHEN BRAKING. THE DEALER DETERMINED THAT THE FRONT ROTOR WAS WARPED AND REPLACED THE FRONT BRAKES AND TURNED THE ROTORS AT MY EXPENSE($250). NOW, AT 29000 MILES AND A LITTLE OVER A YEAR LATER, I AM HAVING THE SAME PROBLEM.*AK

ON FEB 24 2004 I WAS ADVISED BY ANDREW TOYOTA (GLENDALE WI) THAT I AGAIN NEEDED TO REPLACE BOTH REAR AXLE SEALS AND REAR BRAKES (DUE TO LEAKAGE) ON MY 1997 4RUNNER. THREE PRIOR TIMES, I HAVE REPLACED THE REAR AXLE SEALS AND REAR BRAKES ON THIS 4RUNNER SINCE 2001: 1. MAR 7, 2001-MILEAGE 71,411. 2. DEC 18, 2001-MILEAGE 83,044. 3. NOV 14, 2002-MILEAGE 90303 I PROVIDED DEALER WITH COPIES OF NHTSA PRINTOUTS SHOWING OTHERS' IDENTICAL PROBLEMS WITH THIS YEAR/MODEL 4RUNNER, BUT , OF COURSE, SERVICE MAGAGER AT DEALER DUANE DOMAGALSKI SAID HE AND TOYOTA REP (BEAUMONT) DO NOT THINK THERE IS A PROBLEM. AND, SINCE IT'S OUT THE WARRANTY PERIOD THERE WASNT ANYTHING THEY COULD DO FOR ME. THEY GAVE ME THE IMPRESSION, REPEATEDLY, THAT TOYOTA COULD NOT CARE LESS ABOUT THE NHTSA OR ABOUT PEOPLES' COMPLAINTS, AND THAT IF THE DOT THOUGHT THERE WAS A PROBLEM DOT WOULD ISSUE A RECALL! LEAKING AXLE SEALS MAKE MY REAR BRAKES LESS EFFICIENT AND THIS IS A REAL SAFETY CONCERN. DEALER AND TOYOTA SEEMED ANNOYED THAT I WOULD DARE TO COMPLAIN ABOUT THE 4RUNNER REAR AXLE SEALS. *AK