Equipment Complaints

An Intoxalock ignition interlock device was installed in my 2023 Mercedes-Benz E-Class on May 7, 2026. Following installation, the vehicle experienced repeated electrical/no-start problems and incidents in which it became immobilized and could not be moved, requiring towing. On one occasion the vehicle became disabled on a roadway/highway, leaving me in a dangerous position with traffic passing around me. When the vehicle is immobilized, I cannot simply move it to a safe location, and Intoxalock has not been able to restore vehicle operation remotely. I have had to wait for towing assistance, sometimes for extended periods. Independent diagnostic/service facilities have evaluated the vehicle. One attributed battery drain to the Intoxalock-related problem. Another attributed starter damage to it. Service documentation also reflects diagnosis of the Intoxalock system and reinstallation/reconnection of the device and wiring. Documentation is available, and the equipment/vehicle can be made available for inspection upon request. The vehicle now displays numerous dashboard warning lights and is not operating normally. Safety-related systems are malfunctioning, including ABS, parking assistance, camera functions, and automatic braking/collision-avoidance functions that previously operated normally. I am concerned that the Intoxalock device, its installation/wiring, or its interaction with this vehicle’s electrical/electronic systems may be contributing to these failures. I am requesting that NHTSA investigate whether this aftermarket ignition-interlock equipment presents a safety or compatibility risk, particularly when a vehicle can become immobilized in traffic and safety systems may be affected.

I am requesting that NHTSA investigate a potentially serious and recurring safety defect involving Lippert trailer axles, wheel bearings, hubs, and inadequate factory lubrication. My original cargo trailer, equipped with Lippert axles, experienced repeated wheel-end, bearing, and axle-related problems. In March 2026, it suffered a catastrophic wheel-end/hub/bearing failure while traveling on the highway. The incident caused the tow vehicle and trailer to jackknife, damaged the trailer, tow vehicle, and cargo, and ultimately resulted in the trailer being declared a total loss.A replacement Lippert axle was subsequently installed. After only approximately 1,400 miles, the wheel end began smoking. Inspection revealed severely blackened/burnt grease, indicating excessive heat and another potential bearing/lubrication problem.Because of these repeated failures, when I purchased a brand-new 2026 36-foot enclosed cargo trailer in June 2026, also equipped with Lippert axles, I specifically requested that the bearings, hubs, spindles, and grease levels be inspected BEFORE I took possession or operated the trailer.That pre-delivery inspection revealed very little grease in the wheel-end assemblies and at least one bearing was already damaged. These conditions were discovered before I operated the new trailer, eliminating normal wear, mileage, or my maintenance as potential causes. My understanding is that Lippert supplies these axle assemblies to the trailer manufacturer already assembled. I therefore believe NHTSA should investigate Lippert's manufacturing, bearing installation, lubrication, assembly, and quality-control procedures. These conditions create a serious highway safety risk. Inadequate lubrication or defective bearings can cause overheating, bearing seizure, hub/spindle failure, wheel separation, fire, trailer instability, jackknifing, loss of control, serious injury, or death. This is now more than one Lippert-equipped trailer with serious bearing/lubr

The outer roll stop is very slow to deploy, takes minutes. You can step on it and make it go down but that is not proper. NY bus sales has looked at it numerous times and is still extremely slow. Other districts within our area have the same problem. DOT does not have a time specification that this must deploy, but that does not make it right. This is a Braun Millenium series. Braun has offered suggestions but nothing has worked.

I purchased LED headlight bulbs on Amazon under order number: 114-2056235-0446623. These bulbs are excessively bright and cause severe glare to oncoming vehicles. I nearly collided with an on-coming car while driving, which is extremely dangerous. I wonder why such hazardous products are allowed to be sold on Amazon.

Child safety at risk I saw a child (estimate 3-5 y/o) sitting in front seat of Waymo vehicle at 2:08pm at Bedford Dr. and Peck Dr. in Beverly Hills, CA. There did not appear to be an adult in the vehicle.

Fuel pulp module failed on highway. Was told there is not a recall on my VIN even tho online there is a recall and known issue for the part

The replaced TPMS sensors failed prematurely on this vehicle. The recall never was fixed when the vehicle was serviced.

Of If I turn on the truck the air conditioner doesn’t work. It takes around 30 mins to turn on . It’s summer time and I shouldn’t be going through this. It’s hot outside. I’m sweating my butt off.

The KARR system has vulnerability that will make Honda cars at higher risk to theft. This system is installed by the Honda dealership before purchase and the KARR systems does not allow uninstallation nor reimbursement. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Customer Service , Every year I purchase New Wipers for our Daughters Ford Edge and for our Ford 2019 SUV . I purchased two new sets on 7/11/2025 on my Mastercard and in the Winter of 2025 both Wiper Fastening clamps "snapped and Cracked in Missouri Weather . These Vehicles were kept inside, and this has never happened before . I took both sets to Auto Zone Store # 3895 Wentzville , MO and was told that you're our FOURTH customer today and we cannot help you . ( This was not the response I expected from AutoZone ..you will have to contact BOSCH directly. I did so on a Saturday communication with an AI driven communication process "openly" admitting BOSCH was having Quality issues, and someone would contact me....NO communications at all. I also have a sample of the " Faulty Wipers" and can provide along with Copy of my Credit Card Charges . I spent #109.44 each for two sets of Wipers and requesting a Total Refund or Replacements . XXX 10:48 (EST5EDT) - [XXX] wrote: Customer Name - [XXX] Contact Number[XXX]  Customers Mailing Address [XXX] Contact Email [XXX] Year, Make, Model of vehicle 2023 FORD EDGE Description of complaint - WIPER BRACKET SNAPPED OFF WHILE IN USE Bosch Part Number BOSCH ENVISION WIPER  Copy of proof of purchase SCANNED AND ATTACHED    Customer Name [XXX]  Contact Number [XXX]  Customers Mailing Address [XXX] Contact Email [XXX] Year, Make, Model of vehicle 2019 FORD EXPEDITION Description of complaint WIPER BRACKET SNAPPED OFF WHILE IN SERVICE Bosch Part Number BOSCH ENVISION WIPER Copy of proof of purchase SCANNED AND ATTACHED    WE RETURNED A 3RD SET FOR CREDIT FROM AUTO ZONE BASED ON THE OTHER 2 SETS FAILING . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)