BRIDGESTONE ALENZA A/S TIRES Complaints

View complaints related to BRIDGESTONE ALENZA A/S TIRES. The complaints found here are submitted by actual consumers with first hand experience. There are more than 10 complaints submitted for the BRIDGESTONE ALENZA A/S TIRES. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • BRIDGESTONE ALENZA A/S 02 TIRES
    - South Amboy, NJ

    I purchased a 2024 GMC SIERRA 1500 Denali Crew Cab Diesel 3.0L After several times bringing the truck to the dealership I purchased from and conduct all service related work. They finally found a crack/whole in the sidewall that was not done by any road hazard to cause damage but looks like a manufacturer defect. This is now not only prominent on one tire but two of the tires. The area is on the covex area of the tire. BRIDGESTONE ALENZA A/S 02 Size 275/50/R22 This is a huge safety concern as a blowout at 65MPH could cause significant harm to not only people in my vehicle but to others. This is an advisement to get the right attention on this before something catastrophic or deadly. With plenty of tread on the tires (6/32), which equated to 50% life on the tire. The dealership is trying to make me pay for a manufacturer defect of $600+ for the two tires.

    Source: NHTSA WEB SITE
  • BRIDGESTONE ALENZA A/S 20 TIRES
    - The Villages, FL

    Bridgestone Alenza A/S 2.0 275/45R21 I stopped to charge my vehicle, and noticed a large bubble in the sidewall. The tire has just under 11,000 miles.

    Source: NHTSA WEB SITE
  • BRIDGESTONE ALENZA A/S 02 TIRES
    - ramona, CA

    The tires seemed to lose their tackiness at 44k miles. With tread life being around 48% they were deemed insufficient and needing replaced by the tire shop during an inspection. A solo accident where the vehicle lost control in wet weather warranted an inspection. The tires had even wear for the most part, but were showing cracking around the sidewall. The tires were only 2 years old and had 44k miles on them. The vehicle and tires were always parked in a garage and/or parking structure out of the sun/elements. With the same brand tires having an 80k mile limited warranty, this shouldn't have been an issue.

    Source: NHTSA WEB SITE
  • BRIDGESTONE ALENZA A/S 02 TIRES
    - Santa Rosa Beach, FL

    Tire is torn in the sidewall at the bead inside the rim edge. The tire had less than 10,000 miles on it and was installed on March 14th 2023, failing around [XXX] (around 9 months of use). It had been installed on a set of Chevrolet wheels before arriving at the dealership and that tire/wheel combo was installed on the Tahoe by Chevrolet in Fort Walton Beach, Florida. The tire failure appeared to occur without provocation and failed on a 2.1 mile drive from the store home. The tire on the rim was mostly covered by the edge of the rim and it was very hard to spot visually. There was no damage to the rim, nor any reason the tire might have been lacerated by the rim. Upon dismount for replacement, the damage appears to be a tear or rip and does not appear to be puncture damage. The tire was replaced at Chevrolet and they noted that there was no reason for the damage (and charging us for the failure). The tire was then shipped to Bridgestone and was returned to the Chevrolet dealer and it was explained that they said, "it happens". The only warning lamp that illuminated was the TPMS low pressure warning as the tire quickly deflated. I still have the tire in my possession for inspection. My safety was put at risk because the tear occurred during normal driving and without provocation. Luckily we were in the neighborhood and speed was 25 mph. Had this happened on the interstate, the outcome could have been quite different. This was a Bridgestone Alenza A/S 02 275/50R22 111H M+S dated 5022. Thank you! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    Source: NHTSA WEB SITE
  • BRIDGESTONE ALENZA A/S TIRES
    - Phoenix, AZ

    Bridgestones Alezna A/S 02 275 / 60 R 20 I was driving on the highway 17 on the far left lane when the tire suddenly blew out and we had to pull over, the entire sidewall of the was blown out we had a spare and a Jack so we were able to change the tire

    Source: NHTSA WEB SITE
  • BRIDGESTONE ALENZA A/S 02 TIRES
    - Tigard, OR

    The contact owns a 2020 Toyota Highlander. The contact received a notification for NHTSA Campaign Number: 22T021000 (Tires). The Toyota dealer was initially notified of the failure and referred her to the Bridgestone manufacturer for assistance. The tire manufacturer referred her to a Bridgestone service center; however, she was informed that the tire needed for repair was on backorder. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. Parts distribution disconnect.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • BRIDGESTONE ALENZA A/S 02 TIRES
    - El Paso, TX

    255/65R18 11T M+S I have to keep taking my vehicle in to get air filled into the tires due to losing air in them after a few days.

    Source: NHTSA WEB SITE
  • BRIDGESTONE ALENZA A/S 02 TIRES
    - North Dinwiddie, VA

    I purchased a 2022 Chevrolet Suburban on December 6, 2022 equipped with4 Bridgestone Alenza A/S 02 tires sized 275 50R22. On December 21, on my way home I hit a bump. When I got home I could audibly hear air leaking out of the passenger rear tire. I called OnStar who sent a tow truck driver out to put the spare on. We could not find a nail or anything in the tire but there was about a 1.5 inch crack in the sidewall about 1 inch away from the rim with nothing sticking in it. I took it to the dealership where I purchased the tire and they ordered a replacement tire. They said that I could file a complaint with the State Department of Transportation if I wanted. It cost me about $328 to repair. On February 12, around 9:00 pm, I was about an hour and a half away from home about to drive back when the tire sensor light came on saying the passenger rear tire had low air pressure. I pulled into a park and went to look and I again could audibly hear air leaking from the tire. I had not hit any bumps this time, but the tire was completely flat within 20 minutes. When the tow truck driver came to put the spare on, I explained to him what happened previously and that was the second time this had happened within 2 months of purchasing the vehicle. He looked at the tire with me and it had the same tear in the sidewall in the same location as the previous tire. There was no nail or object in the tire, just a 1.5 inch long rigid crack. I noticed that there had been a Bridgestone recall for this type of tire for size 275 55R20 in 2021 because of a pin hole in the sidewall. I believe that my tires are defective.

    Source: NHTSA WEB SITE
  • BRIDGESTONE ALENZA A/S 20 TIRES
    - THURMONT, MD

    TL *THE CONTACT OWNS A 2021 TOYOTA HIGHLANDER EQUIPPED WITH BRIDGESTONE TIRES, TIRE LINE: ALENZA, TIRE SIZE: 235/65/R18, DOT NUMBER: 1W2LAMLAI4520. THE CONTACT STATED WHILE HIS WIFE WAS DRIVING 60 MPH, THE REAR DRIVER'S SIDE TIRE EXPLODED, WITHOUT WARNING. THE TIRE PRESSURE WARNING SYSTEM DID NOT INDICATE A PROBLEM UNTIL AFTER THE TIRE EXPLODED. THE OUTSIDE SIDEWALL OF THE TIRE HAD SEPARATED. KOONS ANNAPOLIS TOYOTA (1107 WEST ST, ANNAPOLIS, MD 21401) WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THEY WOULD INFORM THE MANUFACTURER OF THE FAILURE AND GET BACK TO THE CONTACT. THE TIRES WERE REPLACED WITH FOUR NEW TIRES. THE FAILURE MILEAGE WAS 612. THE VIN WAS NOT AVAILABLE. (NEW HIGHLANDER WAS FOUND AT KOONS ANNAPOLIS TOYOTA AND PURCHASED FROM KOONS WESTMINSTER TOYOTA.) CONTACT HAS NOT HEARD FROM TOYOTA DEALER FOLLOWING MULTIPLE REQUESTS. CONTACT REPLACED ALL BRIDGESTONE TIRES ON THE VEHICLE AT OWN EXPENSE SINCE THEY DID NOT TRUST THE REMAINING THREE BRIDGESTONE TIRES, NOR A REPLACEMENT BRIDGESTONE TIRE THEY MAY (?) HAVE BEEN ABLE TO GET FROM THE TOYOTA DEALER. CONTACT WANTS TO WARN THE APPROPRIATE PEOPLE THAT HIS NEW BRIDGESTONE TIRE ON A NEW TOYOTA HIGHLANDER EXPLODED WITHOUT WARNING AND FOR NO APPARENT REASON.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE