CONTINENTAL TIRE TIRES Complaints

RECENTLY PURCHASED 2011 OUTBACK SUBURU, BRAND NEW. WITH 1500 MILES, THE DEALER INSPECTED OUR TIRES AND FOUND 3 OUT OF 4 TIRES TO HAVE SIDE WALL BULGES. THE TIRES ARE CONTINENTAL TIRES. THE CALL BACK THIS MORNING FROM THE DEALERS SERVICE MANAGER SAID THAT THEY INSPECTED THE NEW CARS ON THEIR LOT AND FOUND SIDEWALL BULGES ALSO SHOWING ON THE TIRES OF NEW INVENTORY. THE SERVICE MANAGER SAID THIS WAS A RESULT OF EXTRA MATERIAL. AS NEW OWNERS WE FEEL THAT THE OPERATIONAL INTEGRITY OF THE VEHICLE IS COMPROMISED WITH AN INTERGRAL PART OF THE VEHICLE SHOWING MANUFACTURING DEFECTS, AND AT THIS PRESENT WRITING, NO AVAILABLE RECOURSE OFFERED FROM SUBURA. *TR

CONTINENTAL TIRES-I HAVE HAD FAILURES OF 3 TIRES ON A NEW CAR, A MERCEDES E350 4MATIC, EQUIPPED WITH CONTINENTAL 245/40/18 TIRES. TWO TIRES HAD WEAK SIDEWALL AND BLEW OUT AFTER HITTING POTHOLES AT LOW SPEEDS. THE LAST HAD A BUBBLE IN THE SIDEWALL. *TR

MY 2005 MAGNUM CAME WITH CONTINENTAL TIRES WHEN PURCHASED AS NEW. THEY WERE HORRIBLY OUT OF BALANCE AND THE DEALER NOR THE TIRE MANUFACTURE WOULD HELP REPLACE THE TIRES AFTER THEY WERE COMPLETELY BALD AT 11,000 MILES. WE FILED ALL THE PAPERWORK AGAINST CONTINENTAL IN HOPES OF SOME MONETARY REPLACEMENT, BUT TO THIS DAY HAVE NOT HEARD NOR RECEIVED WORD FROM THE DEALER NOR CONTINENTAL. PURCHASED GOODYEAR ASSURANCE TRIPLE TREAD AND LOVE THEM. CONTINENTAL WILL NEVER EARN MY BUSINESS AGAIN AND THE LACK OF SUPPORT FROM THE DEALERSHIP IS DISAPPOINTING AS WELL. *TR

TL* THE CONTACT OWNS CONTINENTAL T24565R16 TIRES ON A 2007 GMC ENVOY. SHE STATED THAT THE TWO FRONTAL TIRES HAD EXCESSIVE TREAD WEAR. ABNORMAL TREAD WEAR CAN LEAD TO TREAD SEPARATION, WHICH INCREASED THE RISK OF A TIRE BLOW OUT AND A VEHICLE CRASH. THE TIRES WERE REPLACED. THE FAILURE MILEAGE WAS 26,600. THE CURRENT MILEAGE WAS 27,100.

IN JULY 2008 WE PURCHASED A NEW CHEVY COBALT SS FROM C.WEAVER CHEVROLET IN YORKVILLE, NY. WE WERE HAVING A PROBLEM WITH A NOISE IN THE REAR AND BROUGHT IT IN FOR SERVICE AT 12,400 MILES. WE WERE TOLD THAT IT WAS IN NEED OF REAR BRAKES AND ALSO THAT THE FRONT TIRES WERE IN NEED OF REPLACEMENT. THE FRONT TIRES WERE REMOVED IN THE WINTER FOR SNOW TIRES AND HAVE ONLY BEEN ON THE CAR FOR ABOUT 7,00 MILES. IT WAS OUR OPINION THAT THERE WERE DEFECTS WITH THE TIRES AND BRAKES BUT THE DEALERSHIP, (CARBONE GMC,PONTIAC, BUICK), IN YORKVILLE, NY REFUSED TO PERFORM THE REPAIRS UNDER WARRANTY CITING DRIVERS USE AS THE REASON FOR THE WEAR ON THE BRAKES AND TIRES. *TR

TL*THE CONTACT OWNS A 2007 FORD F-150. THE VEHICLE HAS CONTINENTAL GENERAL TIRES. WHILE DRIVING 60 MPH, THE DRIVER SIDE REAR TIRE FAILED WITHOUT WARNING. THE CONTACT HAD TO MANEUVER THE VEHICLE OFF THE ROAD. ROADSIDE ASSISTANCE ARRIVED AND CHANGED THE TIRE. THE DEALER AND MANUFACTURER OF THE TIRE WERE NOTIFIED AND THEY BOTH STATED THAT THEY WERE NOT RESPONSIBLE. THE CONTACT STILL HAS THE TIRE IN HIS POSSESSION. THE DOT NUMBER WAS UNKNOWN. THE CURRENT MILEAGE WAS 14,800 AND FAILURE MILEAGE WAS 14,000.

TL*THE CONTACT OWNS A 2004 FORD F-350 SD. THE VEHICLE HAS CONTINENTAL GENERAL AMERITRAC (NA), SIZE LT235/85/R16 TIRES. WHILE DRIVING 55 MPH, THE CONTACT HEARD A LOUD NOISE COMING FROM THE REAR OF THE VEHICLE. SHE INSPECTED THE VEHICLE AND NOTICED THAT THE TREAD SEPARATED FROM THE OUTER DRIVER SIDE REAR TIRE. AS OF AUGUST 23, 2007, NEITHER THE MANUFACTURER NOR THE DEALER HAS INSPECTED THE TIRE. THE AUTO BODY SHOP STATED THAT THE TIRE APPEARED TO BE RE-TREADED. THE FAILURE MILEAGE WAS 51,150 AND CURRENT MILEAGE WAS 52,050.

NEW 2005 ALTIMA 3.5 SE BOUGHT AUGUST 2005 1ST MONTH I HAD NOTICED A VIBRATION IN THE STEERING AT HIGH SPEEDS, AND THE VEHICLE PULLING/DRIFTING FROM LEFT TO RIGHT. THIS CONCERN MAKES THE VEHICLE UNSAFE TO DRIVE BECAUSE YOU DO NOT HAVE A SENSE OF CONTROL WHEN DRIVING, IN ADDITION WHEN DRIVING ON A HIGHWAY FOR A LONG PERIOD OF TIME THE VIBRATION IN THE WHEEL MAKES YOUR HANDS AND ARMS FALL ASLEEP. IT IS ALWAYS NECESSARY AFTER AN HOUR OR HOUR AND A HALF TO PULL OVER AND GIVE YOUR ARMS/ HANDS A REST. THE DEALER ADDRESSED THIS CONCERN BY BALANCING THE WHEELS BY ROAD FORCE BALANCE (CORRECTED SPECS - 21LBS ROAD FORCE DOWN TO 7LBS) NO ALIGNMENT ISSUES WERE NOTICED. AFTER 3 TIPS TO THE DEALERSHIP FOR THE VIBRATIONS I HAD NOTICED A CLUNK IN THE FRONT END, IT ENDED UP BEING A STRUT THAT NEEDED TO BE REPLACED. WITH THE NEXT TRIP THE DEALERSHIP THE VIBRATION IN THE STEERING WAS NOW EVIDENT AT ALL SPEEDS, IT WAS STILL DRIFTING, AND A NEW "HUM" HAD DEVELOPED AT RANDOM TIMES WHILE DRIVING. THE DEALER UNABLE TO VERIFY ANY OF MY CONCERNS SUGGESTED THAT I GO FOR A RIDE WITH THE SERVICE MANGER. AFTER THAT RIDE HE SUGGESTED THAT I HAVE MY TIRES SWAPPED FOR NEW ONES OF ANOTHER BRAND. ON MY NEXT TRIP TO THE DEALER THEY SWAPPED ALL 4 OF MY TIRES FOR ANOTHER BRAND NAME AND RE-ALIGNED THE FRONT SUSPENSION AND FRONT END. THROUGHOUT THE WINTER THE CAR RAN OK OTHER THAN SOME ELECTRICAL PROBLEMS THAT WOULD KILL MY BATTERY AND THE REAR PILLAR AIRBAGS COMING OUT. IT WAS NOT UNTIL THE SPRING THAT I WAS FORCED TO BRING MY CAR DOWN AGAIN FOR THE VIBRATION IN THE STEERING WHEEL AND THE CLUNK IN THE FRONT END. THE DEALER COULD NOT VERIFY ANY CLUNK IN THE FRONT END BUT AGREED THAT THERE IS AGAIN A VIBRATION AND REMEDIED THE PROBLEM BY ADJUSTING THE STEERING RACK PRE-LOAD. INITIALLY THE VIBRATION WAS REDUCED, BUT WITHIN A MONTH IT WAS BACK. THE SERVICE MANAGER ADMITTED THAT ADJUSTING THE STEERING RACK PRE-LOAD WAS ONLY A "TEMPORARY FIX" A "BANDAID FOR THE PROBLEM". *JB

WE PURCHASED 4 NEW TIRES FROM LES SCHWAB. ONE TIRE FELL APART WHILE BEING DRIVEN AT HIGHWAY SPEED. THE TIRE WHIPPED MY CAR AND SLICED THE LEFT SIDE OF THE CAR CUTTING THE SIDE AND REAR BUMPER AREAS. ALSO, IT TORE OUT THE REAR LEFT TAIL LIGHT. THE CAR WAS THROWN OUT OF ALIGNMENT. I REPORTED IT TO LES SCHWAB WHO SENT ME TO THE MANUFACTURER, CONTINENTAL TIRE NORTH AMERICA. IN CHARLOTTE NORTH CAROLINA. THEY REQUESTED 2 ESTIMATES, THE TIRE AND A CLAIM REPORT. I ALSO REPORTED IT TO MY AUTO INSURANCE COMPANY. PER MY INSURANCE. THE DAMAGES WERE MORE THAN MY CAR IS WORTH ($2700.00) SO THEY WILL NOT PAY FOR REPAIRS. THE OFFERED TO PAY THE CURRENT BLUE BOOK VALUE TO ME. CONTINENTAL TIRES CONTACTED ME AND STATED THAT THE TIRE WAS NOT FOUND DEFECTIVE, AND OFFERED ME MY $500.00 DEDUCTIBLE ALONG WITH A RELEASE AND SETTLEMENT AGREEMENT. MY CAR WAS IN GREAT SHAPE PRIOR TO THE DAMAGE DONE BY THE TIRE. YOU EXPECT NEW TIRES TO WEAR OUT OR GO FLAT BUT NEVER TO FALL APART WHERE THE TREAD FELL APART AND CUT YOUR CAR. I STILL OWN THE TIRE IF NEEDED FOR INSPECTION. ALSO, LEGS SCHWAB CHARGED ME FOR A NEW TIRE. I BELIEVE THE TIRE WAS DEFECTIVE. IT SEEMS I LOSE EITHER WAY.*AK

DT: CONSUMER COMPLAINED ABOUT CONTINENTAL GENERAL GABBER TIRES, P22570R15. THERE WAS COMPLETE TIRE SEPARATION. A RECALL FOR THE P22560/ R15 TIRES WAS ISSUED, BUT IT SHOULD HAVE BEEN WIDER TO INCLUDE THIS ONE TOO. CONTINENTAL TIRES WANTED CONSUMER TO SEND THEM THE TREAD, AND TO SETTLE FOR $500.00. BUT CONSUMER FELT THEY SHOULD HAVE PAID FOR EVERYTHING. *AK