DUNLOP TIRES Complaints

ON OCTOBER 13TH AT APPROXIMATELY 1800HRS THE LEFT REAR TIRE OF MY 1998 BMW M3 "RAPIDLY DEFLATED" RESULTING IN A ROLLOVER CRASH. APPROXIMATELY 1/4 OF THE INNER SIDEWALL WAS LEFT SHREDDED. WEATHER WAS SUNNY AND WARM, WITH NO DEBRIS OR CONTAMINATION ON THE ROAD SURFACE(SR-62). THE TIRE WAS INSTALLED BY A BMW SERVICE CENTER 5/7/08 AT 68,814 MILES, ACCIDENT OCCURRED AT 82,943 MILES. THE DUNLOP 8080E P245/40 ZR-17 DOT# DMC903Y1607 WAS DETERMINED TO HAVE GOOD TREAD AT THE TIME OF THE ACCIDENT BY THE CALIFORNIA HIGHWAY PATROL AND THE TIRE PRESSURE WAS CHECKED THREE DAYS PRIOR. *TR

I TOOK MY HONDA CIVIC HYBRID IN FOR A SERVICE AT THE HONDA DEALERSHIP IT HAD JUST OVER 21000 MILES ON IT AND I WAS TOLD I NEEDED TO REPLACE ALL OF MY TIRES DUE TO UNEVEN WARE. *TR

EVER SINCE I BOUGHT THIS SIENNA 2006, I HAVE NOTICED BOTH OF MY BACK DUNLOP TIRES ARE LEAKING AIR FREQUENTLY STARTING ON FEB 2008. THE MILEAGE AS OF TODAY IS ONLY 5400. THE RIGHT SIDE OF THE BACK TIRE POPPED AND I HAVE TO REPLACED WITH THE MICHELIN. AS FOR THE LEFT SIDE, EVERY WEEK, IT DROPPED TO 20PSI. I HAVE TO PUMP IT BACK UP TO 35-40PSI EVERY WEEK. TOOK IT TO THE DEALER, NO HOLES OR ANY PROBLEM FOUND ON THE DUNLOP. THEY REFUSED TO REPLACE THE TIRE. I ASK THEM WHY IT DIDN'T HAPPEN TO THE FRONT TIRE THEN, WHY ONLY THE BACK TIRES? I TOLD THEM IT MUST BE THE MANUFACTURER PROBLEM AND THEY HAVE TO REPLACE. NO COMMENTS FROM THEM AND THEY SAID I HAVE TO PURCHASE A NEW ONE TO REPLACE IT. STUPID IDIOT SOLUTION FROM THEM. *TR

I CHECKED MY TIRES AND FOUND THAT 2 OF THEM THAT I PURCHASED AT BJ'S WHOLESALE CLUB. THE DOT NUMBER WAS MISSING THE MONTH OF MANUFACTURE. THEY HAD THE FIRST 8 CHARACTERS BUT THE DATE WAS MISSING. I THINK IT MIGHT HAVE BEEN REMOVED. IT'S PROBABLY BEEN A YEAR SINCE I BOUGHT THEM. *TR

TL*THE CONTACT OWNS A 2006 TOYOTA SIENNA. THE VEHICLE HAS DUNLOP TIRES, SIZE LT215/85R16 LT5 E. WHILE THE VEHICLE WAS BEING SERVICED, THE MECHANIC NOTICED A HOLE IN THE TIRE AND DISCOVERED A WHEEL ALIGNMENT ISSUE. INITIALLY, THE DEALER DID NOT WANT TO REPLACE THE TIRES DUE TO THE FAILURE; HOWEVER, THEY LATER STATED THAT THEY WOULD. THE CONTACT WAS NEVER INFORMED OF AN ALIGNMENT ISSUE UNTIL THE TIRES WENT BAD. THE DEALER CHANGED THEIR MIND ABOUT REPLACING THE TIRES DUE TO THE AMOUNT OF PAPERWORK INVOLVED. THE DOT NUMBER WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 24,000.

I HAD MY 2007 CIVIC HYBRID IN FOR SERVICE LAST WEEK AND WAS TOLD THAT THERE WERE PARTS SUBJECT TO A RECALL THAT AFFECTED THE TIRE WEAR AND THE RIDE. THE RECALLED PARTS, REAR SUSPENSION, AND THE INSTALLATION WERE COVERED BY HONDA, BUT THE EXCESSIVE TIRE WEAR WAS NOT. MIKE (SERVICE) CHECKED WITH HONDA WHO SAID THEY WOULD ONLY PAY FOR 30% OF THE NEW TIRES, SO I WOULD STILL BE OUT HUNDREDS OF DOLLARS. I AM DISAPPOINTED THAT 1) HONDA WOULD HAVE A DEFECTIVE PART CAUSING EXCESSIVE WEAR AND BAD PERFORMANCE, BUT NOT NOTIFY THE OWNERS TO BRING THEIR CARS IN; AND 2) THAT THE EFFECT OF THIS FAULTY PART CAUSED EXCESSIVE WEAR IN THE TIRES, AND THAT HONDA WOULD NOT PAY FOR NEW TIRES. I NOW HAVE TO GET NEW TIRES AT 29,000 MILES WHICH I FEEL IS IN APPROPRIATE. FINALLY, I HAVE RESEARCHED THE APPROPRIATE TIRES FOR THIS VEHICLE AND THERE ARE MANY CHOICES WELL UNDER $100 PER TIRE, AND FOR THE DEALERSHIP TO TELL ME THAT MY REPLACEMENT TIRES WOULD COST $100 + PER TIRE, PLUS INSTALLATION, BALANCING ETC., IS TOO COSTLY. I DO NOT FEEL THAT I HAVE BEEN TREATED FAIRLY AND AM VERY DISAPPOINTED IN HONDA. WHEN A DEFECTIVE PART IS NOT COMMUNICATED TO THE OWNER WHO COULD BRING THE CAR IN TO GET IT FIXED BEFORE THE TIRES WERE TOTALLY DAMAGED, THAT IS THE FAULT OF HONDA. *TR

ON 09/19/2008, MY VERY FIRST STATE INSPECTION ON MY BRAND NEW VEHICLE, I WAS DENIED A WINDOW STICKER, AND WAS TOLD THAT IT WAS BECAUSE THREE OF MY TIRES HAD A SLIGHT BUBBLE ON THE SIDEWALL OF EACH. THESE ARE THE ORIGINAL TIRES THAT CAME WITH THE VEHICLE THAT I PURCHASED ON 02/29/2008. SO I CALLED GOOD YEAR AND THEY TOLD ME TO TAKE IT TO A SERVICE DEALER FOR INSPECTION OF THEM. I DID. THE TIRE COMPANY TOLD ME THAT THE TIRES ARE RADIAL TIRES, AND THEY NORMALLY DO HAVE THAT SLIGHT LITTLE BULGE ON THEM. MY POSITION IS " WHAT DO I REALLY KNOW" I AM BEING PUSHED BACK AND FORTH BETWEEN THE TWO. MAYBE THE TIRE COMPANY DO NOT WANT TO GIVE NEW TIRES, AND MAYBE THE INSPECTION STATION WANTS TO DEFRAUD ME AS HE HAS SO MANY OTHER CUSTOMERS. HOW DO I REALLY KNOW IF THE TIRES ARE DEFECTIVE. TAKE IT TO A INDEPENDENT TIRE COMPANY? IF I COULD AFFORD THE COST I WOULD BECAUSE SAFETY IS MORE IMPORTANT. BUT I DON'T HAVE THE CASH TO DO THAT. I'VE SEARCHED YOUR DATA BASE, AND FOUND A RECALL VERY CLOSE TO THE TYPE AS MINE BUT IT IS NOT THE EXACT NUMBER TIRE. SO IS IT REALLY TRUE THAT RADIAL TIRES HAVE A NATURAL SLIGHT BUBBLE ON THE SIDEWALL. *TR

EXCESSIVE TEAR WIRE, CAR PURCHASED IN MARCH 2007, NEEDED NEW REAR TIRES, AFTER ONLY 18,000 MILES. *TR

TL*THE CONTACT OWNS A 2005 TOYOTA SEQUOIA. THE VEHICLE HAS DUNLOP GRANTREK TIRES, SIZE P265/65R17. THE TIRES HAD EXCESSIVE WEAR INSIDE AND OUT. TOYOTA AND DUNLOP DO NOT WANT TO REPLACE OR HONOR THE WARRANTY ON THE TIRES. THE DEALER INFORMED THE CONTACT NOT TO DRIVE THE VEHICLE WHILE IT IS RAINING. THE TIRES WOULD NOT HOLD IN THE RAIN DUE TO THE SLICK ROAD CONDITIONS. THE DOT NUMBER AND VIN WERE UNKNOWN. THE FAILURE MILEAGE WAS 42,000.

I HAVE HAD 2 VALVE STEM, BREAK CAUSING THE TIRE PRESSURE TO DECREASE. ABOUT 3-4 MONTHS APART. *TR