DUNLOP TIRES Complaints

HAD TO REPLACE COMPLETE SET TWICE OF RUN FLAT TIRES ON VEHICLE WITHIN THREE YEARS OF NEW PURCHASE ALTHOUGH HAVE UNDER 30,000. *TR

TL*THE CONTACT OWNS A 2007 TOYOTA FJ CRUISER WITH DUNLOP GRAND TREK TIRES. WHILE DRIVING 40 MPH, THE DRIVERS SIDE REAR TIRE BLEW OUT. THE TIRE SHOP STATED THAT ALL THE TIRES SHOULD BE REPLACED DUE TO THE INNER BEAD BEING DAMAGED OR FLAWED. THERE IS A SAFETY RECALL FOR TIRES BEAD (NHTSA CAMPAIGN ID # 06V235000). THE CURRENT MILEAGE WAS 18,826 AND FAILURE MILEAGE WAS 18,250. UPDATED 03/05/08. *LJ

TL*THE CONTACT OWNS A 2006 TOYOTA SIENNA. THE VEHICLE HAS DUNLOP SPORT TIRES. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT HEARD A GRINDING NOISE COMING FROM ALL FOUR OF HER TIRES. THE VEHICLE WAS TAKEN TO A MECHANIC AND HE DISCOVERED UNEVEN TREAD WEAR. THE TIRES ARE NOT ON RECALL. THE DOT NUMBER, TIRE MODEL SIZE, AND TIRE SIZE WERE UNKNOWN. THE CURRENT MILEAGE WAS 15,000 AND FAILURE MILEAGE WAS 11,000. UPDATED 01/07/08. *LJ UPDATED 12/31/07 *TR

PREMATURE WEAR - OEM DUNLOP TIRES WORN OUT AT UNDER 14,000 SMALL PUNCTURE COULD NOT BE SEALED BUY MAZDA DEALER - AFTER TAKING THE MPV TO THE LOCAL GOODYEAR SHOP - THE INDICATED THE TIRES WERE TOO WORN TO REPAIR . I HAVE ALL THE MAINTENANCE RECORDS AND THE TIRES WERE ROTATED AT MAZDA DEALER. *TR

TL*THE CONTACT OWNS A 2002 MERCEDES BENZ CL CLASS. THE VEHICLE HAS GOODYEAR DUNLOP D401, SIZE 90/90-19 52H TIRES, WHICH WERE PURCHASED FOUR DAYS PRIOR TO THE FAILURE. WHILE DRIVING 45 MPH, THE CONTACT HEARD A THUMP AND NOTICED THAT THE VEHICLE DROVE DIFFERENTLY. SHE PULLED OVER AND NOTICED THAT THE PASSENGER SIDE REAR TIRE WAS HANGING FROM THE RIM. THE VEHICLE WAS TOWED TO HER RESIDENCE. THE TIRE COMPANY STATED THAT THEY WOULD REPLACE THE TIRES. THE POWERTRAIN AND DOT NUMBER WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 69,875.

CONTACT: CRYSTAL SHAW, FORD MOTOR COMPANY, 5700 GRANITE PKWY, STE 1000, PLANO, TX 75024-6640 HER FAX NUMBER: 972-334-1832 GO TO : HTTP://WWW.CONSUMERAFFAIRS.COM/NEWS04/2006/11/FORD_LEMON_LINEUP.HTML I OWN 2006 FORD F-150 LEMON. THE LEMON AIR CONDITIONER WAS COMING-APART WITHIN TWO WEEKS OF PURCHASED. THE TRUCKS REQUIRES NUMEROUS JUMPS. THE LIGHTS FAIL NEARLY KILLING US . THEY STILL HAVE NOT GOTTEN MY REPLACEMENT VEHICLE, PAY FOR MY RENTALS, OTHER EXPENSES. THIS IS LEMON PRESENTS SERIOUS SAFETY HAZARDS. I HAVE A 74 YEAR-OLD HANDICAPPED MOTHER. I NEED YOUR ASSISTANCE. *TR

WHILE CHECKING THE PRESSURE ON THE TIRE I NOTICED A LARGE BUBBLE ON THE TREAD INCLUDING A DISTINCT WEAR MARK DIFFERENT FROM THE REST OF THE TIRE. *TR

OUR SUV STARTED SERIOUSLY SKIDDING ON THE ROAD SURFACE WHILE DRIVING, CHECK THE TREAD AND FOUND INSIDE AND OUTSIDE OF TIRES EDGES BALD, AND CENTER OF TIRE ALSO POOR TREAD. SO FOR THE SAFETY OF MYSELF AND FAMILY I HAD ALL 4 TIRES REPLACED. *TR

I HAVE A 2006 TOYOTA SIENNA XLE AWD MINIVAN WHICH WAS SEEN 10/17/07 FOR TIRE REPLACEMENT (DUNLOP 4000 DSST RUN FLATS). I HAVE OWNED THIS CARE FOR 1 YEAR AND 2 WEEKS AND HAVE ONLY 14,900 MILES ON IT. RECOMMENDED SERVICE HAS BEEN DONE AT THE DEALERSHIP TWICE SINCE I'VE OWNED THE CAR, INCLUDING TIRE ROTATION...ONCE IN FEBRUARY AND ONCE AT THE END OF JULY. THE CAR WAS DRIVEN ONLY UNDER NORMAL ROAD CONDITIONS AND AIR PRESSURES CHECKED EVERY 2 WEEKS. I AM TWO WEEKS PAST 1 YR. WARRANTY AND EVEN THOUGH PREEXISTING WEAR WAS "MISSED" BY SERVICE DEALER IN LATE JULY, I AM BEING CHARGED FOR REPLACEMENT. TOYOTA AWARE OR PREVIOUS PROBLEMS WITH THESE TIRES, INCLUDING CLASS ACTION LAW SUIT, YET CONTINUED TO PUT THEM ON CARS. MY TREAD WEAR WAS DETERMINED TO BE UNEVEN WITH 0 DEPTH ON THE INSIDE TREAD OF LEFT FRONT, POSING A SAFETY HAZARD AND CREATING AN UNSAFE DRIVING CONDITION. REPORT ALSO INDICATES WEAR ON EDGES AND CUPPING EVIDENT ON ALL OTHER TIRES (ACCORDING TO THE DEALER, MY VIN NUMBER DID NOT MATCH UP WITH THE "SERVICE BULLETIN" AND I WAS CHARGED FOR THE INSTALLATION OF THESE TIRES AND A WHEEL ALIGNMENT) AN ATTEMPT TO CONTACT TOYOTA CUSTOMER CARE WHILE THE CAR WAS IN THE SHOP WAS UNRESOLVED AS CUSTOMER CARE NEVER RETURNED MY CALL. RUN FLATS WERE SUPPOSED TO BE A SAFETY FEATURE ON MY AWD, INSTEAD THEY HAVE BECOME A SAFETY HAZARD. ONE DOES NOT CARRY A SPARE, AND IN FACT THERE IS NO ROOM FOR ONE IN THIS SIENNA. YOU WOULD NOT EXPECT TO NEED 4 NEW TIRES AT <15,000 MILES! *TR

I WANT TO SHARE A VERY DISTURBING, DANGEROUS, AGGRAVATING AND DISGUSTING EXPERIENCE I HAVE JUST RECENTLY HAD WITH A BRAND NEW DUNLOP ELITE 3 TIRE I PURCHASED FROM HONDA OF CHATTANOOGA, TENNESSEE, ON SEPTEMBER 8, 2007 (INVOICE # 042179). SEPTEMBER 8, 2007 NEW DUNLOP ELITE 3 TIRES, FRONT AND REAR. AFTER ABOUT A WEEK I NOTICED THE FRONT TIRE SEEMED TO BE SHOWING SIGNS OF WEAR. SEPTEMBER 29TH I NOTICED A SECTION OF THE TIRE WAS COMING APART. OCTOBER 2, 2007 I TOOK IT BACK TO HONDA OF CHATTANOOGA, TENNESSEE, THE DUNLOP TIRE DISTRIBUTOR. I ONLY HAD 1,000 MILES ON IT. THERE WAS NO WAY THE TIRE SHOULD BE SHOWING SIGNS OF WEAR LIKE I WAS EXPERIENCING. WHEN I ARRIVED AT HONDA OF CHATTANOOGA, TENNESSEE, THE SERVICEMAN AND THE PARTS MANAGER LOOKED AT THE TIRE AND SAID THE TIRE WAS DEFINITELY DEFECTIVE AND WROTE UP A TICKET (# 14411) AND WROTE ON IT FRONT TIRE HAS FAILED AFTER 1000 MILES, IS GOING TO BE REPLACEMENT WORK AT NO CHARGE TO THE CUSTOMER, - REPLACE FRONT TIRE.) THEY TOLD ME THEY DIDN'T HAVE ANY MORE TO WORK ON AND IT WOULD BE CHANGED THAT MORNING. WHEN I CALLED RIGHT BEFORE LUNCH THEY CHANGED THEIR STORY COMPLETELY AND SAID THEY ASKED A CUSTOMER WHAT IT LOOKED LIKE TO THEM AND THEY SAID IT LOOKED LIKE THE TIRE HAD BEEN CUT WITH A KNIFE AND THEY COULDN'T REPLACE IT UNTIL THEY HEARD FROM DUNLOP TIRE AND EXPECTED TO HEAR FROM THEM THAT DAY. I CALLED THE OWNER OF THE DEALERSHIP AND TOLD HIM I FELT HE SHOULD STAND BEHIND THE TIRE BECAUSE IT WAS ONLY 3 WEEKS OLD AND HE SOLD ME A DEFECTIVE TIRE. HE SAID I SHOULD GO AHEAD AND PAY FOR ANOTHER TIRE AND WAIT TO HEAR FROM DUNLOP TIRE. I TOLD HIM IF DUNLOP DIDN'T STAND BEHIND THE TIRE I SURE DIDN'T WANT TO PURCHASE ANOTHER ONE AND I DIDN?T WANT THAT DEALERSHIP TO INSTALL IT. THEN I GOT TO THINKING - I WAS AT WORK WITH NO WAY HOME AND AN UNSAFE TIRE ON MY BIKE? SO I CALLED THE OWNER UP AND SAID I WOULD PAY FOR ANOTHER TIRE. THE TIRE WAS UNSAFE TO DRIVE WITH AND I FEEL IT WAS DEFECTIVE FROM THE START. *JB