FIRESTONE WILDERNESS AT TIRES Complaints

MY SISTER TOOK HER VEHICLE INTO AUDUBON FORD FOR ROUTINE SERVICE AND BECAUSE IT WAS PULLING TO THE RIGHT. THE MECHANIC TOLD HER THAT THE TREAD ON THE TIRES WAS SEPARATING AND THE TIRES NEEDED REPLACED. SHE THEN TOOK THE VEHICLE TO SAM'S CLUB AUTOMOTIVE FOR A SECOND OPINION. THEY CONCURRED AND SHE BOUGHT 5 NEW TIRES. THIS WAS 3 DAYS BEFORE SHE WAS OFFICIALLY NOTIFIED BY FORD OF THE TIRE RECALL. SHE WENT TO FIRESTONE IN NEW ORLEANS AND EXPLAINED TO THEM THE PROBLEM. SHE WAS TOLD THEY WOULD NOT REIMBURSE HER BECAUSE: THE TIRES WERE REPLACED 3 DAYS BEFORE SHE WAS NOTIFIED, SAM'S CLUB MIGHT HAVE SOLD THE TIRES TAKEN OFF THE VEHICLE, SHE COULD NOT PRODUCE THE TIRES FOR THEM, AND SHE DID NOT KNOW THE NUMBERS ON THE SIDE OF THE TIRES. THIS IS BULL. FORD CAN TELL BY THEIR RECORDS WHAT TIRES WERE ON THE VEHICLE AND WHERE THEY CAME FROM. FIRESTONE CAN ALSO CHECK WITH THE SELLING DEALER'S MECHANIC TO VERIFY THERE WAS A PROBLEM WITH THE TIRES. ARE YOU SUPPOSED TO USE A DEFECTIVE PRODUCT UNTIL THE RECALL STARTS AND HOPE YOU DON'T DIE BECAUSE OF IT? THANK YOU IN ADVANCE FOR YOUR HELP IN THIS MATTER.*AK (TIRESIZE: P23570R16)( DOT NUMBER: TIRE SIZE: P23570R16 )

PE 020 00/TIRE TREAD SEPARATION: RIGHT REAR EXPERIENCED A BLOWOUT AT 35 MPH WITH DRIVER ONLY IN A 1999, NISSAN, FRONTIER; ORIGINAL EQUIPMENT, TIRE SIZE P215/65R14, DOT# W2VFNNA418. FIRESTONE NOTIFIED, AND REFUSED TO HELP IN THIS MATTER. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK

WHILE TRAVELLING ON THE HIGHWAY. I HAD A BLOWOUT ON THE FRONT DRIVER SIDE. THE BLOWOUT CAUSED ME TO CRASH INTO THE HIGHWAY. DIVIDER. I WAS THE ONLY OCCUPANT AND THE ONLY VEHICLE INVOLVED. I WAS NOT TRANSPORTED TO A HOSPITAL BUT WAS SEVERLEY SORE AND BRUISED. I DID MISS ONE DAY OF WORK. THE TIRE WAS A REPLACEMENT TIRE BOUGHT IN NOVEMBER 1999. THE TIRES HAD APPROX. 15,000 MILES. AT THE TIME OF THE ACCIDENT I WAS TRAVELLING APPROX. 65 MPH. THE ACCIDENT OCCURED ABOUT 1:00 A.M. I DO HAVE PICTURES OF THE TIRE AND OF THE TRUCK. I ALSO STILL HAVE THE TIRE.*AK (DOT NUMBER: W273WMA349 TIRESIZE: P265/75R16)

ABOUT 1 WEEK PRIOR TO THE AUGUST 17, 2000 DATE, I NOTICED A CHANGE IN THE WAY THE TIRES FELT WHILE DRIVING AT SLOW SPEEDS. I THEN HAD MY WIFE DRIVE THE VEHICLE SLOWLY DOWN THE STREET AND I WALKED BEHIND AND NOTICED A BULGE IN THE LEFT REAR TIRE. I THEN TOOK IT TO THE FIRESTONE STORE IN GARLAND, TEXAS AND THEY SAID IT WAS A ROAD HAZARD PROBLEM. I KNEW I HADN'T HIT ANYTHING IN THE ROAD SINCE I HAD BEEN DRIVING THE VEHICLE SINCE OCTOBER OF 1999 AND IT HAD DRIVEN FINE UNTIL THIS INCIDENT. THEY SOLD ME A DISCOUNTED TIRE AND CHARGED ME $65.23 TO REPLACE IT. I HAD THEM MOVE THE SPARE (SAME DOT AND SIZE) TO THE LEFT REAR AND PUT THE NEW TIRE ON THE FRONT. THEY KEPT THE BAD TIRE AND SENT ME ON MY WAY. THEN ABOUT NOVEMBER, 2000 THE SAME THING HAPPENED TO THE TIRE THAT I HAD THEM PUT ON THE LEFT REAR. I THEN TOOK IT TO AN INDEPENDENT DEALER THAT SELLS FIRESTONE IN IRVING. THEY AGREED THAT THIS TIRE WAS FAILING DUE TO TREAD SEPARATION. THEY DIDN'T HAVE ANOTHER WILDERNESS AT TO REPLACE IT WITH SO THEY GAVE ME A COMPETITORS SMALLER TIRE AND MADE IT THE SPARE. THEY GAVE ME THE TIRE TO KEEP SO I COULD HAVE IT REPLACED WITH THE OTHERS WHEN I COULD GET IT REPLACE WHEN THEY HAD A REPLACEMENT. *AK (DOT NUMBER: W2HL TIRESIZE: 23575R15)

CONSUMER STATED THAT AFTER AN INSPECTION OF TIRES HAD FOUND TREAD SEPARATING. DEALER HAD BEEN CONTACTED. 245/70R16, 1993, GMC, K2500. *AK

WHILE DRIVING 65 MPH LEFT REAR TIRE HAD TREAD SEPARATION, DAMAGE TO VEHICLE WAS ABOUT $ 1000. FIRESTONE, WILDERNESS AT, P235/70R15, DOT UNKNOWN, BETWEEN 5000-7000 MILES ON TIRES, REPLACEMENT EQUIPMENT ON A 1989, FORD, BRONCO. *AK

P235/R15, DOT UNKNOWN, ORIGINAL EQUIPMENT ON A 1997, FORD TRUCK, EXPLORER XLT, 1ST REAR RIGHT TIRE BELT WAS COMING OUT OF TIRE, AND HAD TO BE REPLACED. PRESENTLY, LEFT FRONT TIRE HAD TREAD SEPARATION. *AK

PE00020, WITH ABOUT 40,000 MILES ON TIRE SHOULDER OF TIRES EXPERIENCED CRACKS WHICH MAY HAVE CAUSED TREAD TO SEPARATE. THESE TIRES CAME OUT OF DECATER PLANT. PLEASE PROVIDE FURTHER INFORMATION. *AK

P235/75R15, DOT UNKNOWN, RIGHT REAR TIRE BLEWOUT AT A SPEED OF 75 MPH, NOT KNOWN IF TIRE WAS QRIGINAL EQUIPMENT. *AK

TRAVAILING AT 45 MPH ON COLD ROAD SIDEWALL BLEWOUT. *AK (DOT NUMBER: 8XHL TIRESIZE: P23575R15)