GENERAL TIRE TIRES Complaints

PLEASE SEE THE FOLLOWING EXCERPT FROM A LETTER ADDRESSED TO NISSAN USA CONCERNING THE GENERAL TIRES ON MY 2005 NISSAN ALTIMA 2.5S. NISSAN USA IS UNRESPONSIVE. I ASKED THE SERVICE ADVISOR WHAT THE FAILURE WAS REGARDING THE WHEEL BEARING BUT, HE DID NOT PRODUCE THE PART. NISSAN USA REFERENCE # 4966952, GENERAL TIRE FILE # [XXX], 2005 NISSAN ALTIMA 2.5S, VIN # [XXX], NISSAN MEMBER # [XXX], CONTINENTAL [XXX] 94T TOURING CONTACT AS [XXX], [XXX], [XXX], [XXX] MY INITIAL TRIP TO THORNHILL NISSAN (FORT WORTH) ON JUNE 09, 2005, WAS FOR A VIBRATION IN THE STEERING AND A GRINDING / HUMMING NOISE IN THE FRONT SUSPENSION. AS A TRANSMISSION REPAIR HAD PREVIOUSLY BEEN DONE BY NISSAN, I WAS NOT SURE IF THESE TWO EVENTS WERE RELATED OR NOT. I TOLD THE SERVICE ADVISOR, RON ABRAHMSON (3193) THAT IT SOUNDED LIKE A DRIVER'S SIDE BEARING TO ME. INDEED, THAT WAS WHAT WAS FOUND TO BE THE PROBLEM AND IT WAS SUBSEQUENTLY REPAIRED. THE SERVICE TECHNICIAN, WHO DID THE REPAIR, NOTED THAT MY ALTIMA SHOULD HAVE AN ALIGNMENT DONE. RON CALLED ME AND I TOLD HIM TO GO AHEAD AND HAVE IT DONE WHILE IT WAS THERE. WHEN I WENT IN TO PICK UP THE CAR, I WAS TOLD THE FRONT DRIVER'S SIDE WHEEL BEARING HAUPON HEADING OUT FOR HOME, I NOTICED THE GRINDING NOISE AND VIBRATION WERE IMMEDIATELY GONE BUT, THERE WAS STILL A VERY NOTICEABLE HUM OR DRONE WHILE DRIVING. I TURNED AROUND AND WENT BACK TO THE DEALERSHIP. I SPOKE WITH RON, TOLD HIM OF MY CONCERNS AND ASKED HIM TO TAKE A RIDE WITH ME. WE DROVE SEVERAL MILES AND AT VARIOUS SPEEDS. HIS CONCLUSION, THERE IS A PROBLEM WITH THE TIRES. HE SAID THIS HAS BEEN A COMMON ISSUE/COMPLAINT FROM OTHER ALTIMA OWNERS WITH THIS BRAND OF TIRE AND SUGGESTED THAT MAYBE ROTATING THEM WOULD HELP. I TOLD RON THAT I WOULD ROTATE THE TIRES AND SEE IF IT HELPED. ON, SATURDAY, JUNE 11TH, I DID JUST THAT. DRIVING THE CAR OVER THE WEEKEND SHOWED NO IMPROVEMENT. *NM UPDATED 07/19/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I HAVE A 2002 F350 DUALLY TRUCK WITH GENERAL GRABBER AW M + S LT235/85R16 TIRES WITH 21,700 MILES ON THEM. I HAD A TREAD SEPERATION AND BLOW OUT ON HIGHWAY. I AM VERY UNHAPPY WITH THIS TIRE. THE TREAD ON TIRES IS GOOD NOT SURE WHY IT SEPERATED/BLEW OUT.*AK

TIRE ROTATION/BALANCE/ALLIGNMENT DONE 1/18/05. ON 3/3/05 HAD SUDDEN VIBRATION ON INTERSTATE 75. FOUND AREA ON THE REAR PASS. SIDE TIRE APRROX 6-8 INCHES LONG & 3/4 WIDTH OF THE TIRE WITH TREAD SEPARATION. THESE WERE THE ORIGINAL GRABBERS (ON MY 2001 EXPEDITION) LOT 1377, WHICH WAS NOT PART OF THE RECALL SEVERAL YRS AGO. TIRE DEALER SAID OTHER REAR TIRE WAS ALSO SHOWING SIGNS OF TREAD SEPARATION AS WELL. TIRE HAD 49,000 MILES ON THEM WITH PLENTY OF TREAD. *AK

TWICE THE ENGINE HAS GONE INTO "FAIL-SAFE" OR "LIMP" MODE; DIAGNOSED AS A "COMPUTER" GLITCH ON A BRAND NEW 2004, LESS THAN 700 MILES, FORD F150 PU; ONCE ENTERING THE HIGHWAY; ONCE ENTERING AN INTERSECTION. WHEN THIS HAPPENS, THERE IS ENOUGH POWER TO GET YOU OFF OF THE ROAD. STOPPING THE TRUCK, CUTTING IT OFF AND BACK ON ALLOWED FOR NORMAL USE. ALSO EXCESSIVE VIBRATION CHECKED 3 TIMES, WAS TOLD UNDER INVESTIGATION; NO FIX YET. 3 OUT OF 4 NEW TIRES WERE REPLACED DURING DIAGNOSTICS STATING THAT THEY HAD "FLAT" SPOTS ON THEM.*AK

I AM GOING TO GIVE YOU A VIEW OF WHAT HAS HAPPENED WITH THIS TRUCK IN THE 2 MONTHS THAT I HAVE OWNED THIS NEW TRUCK. THE DAY AFTER I BOUGHT THE TRUCK I TOOK IT BACK FOR A VIBRATION IN THE BREAKS AND A VIBRATION IN THE WHEELS AT 30 AND 75 WELL AS I AM SURE ALL OF YOU KNOW THE VIBRATION IN THE WHEELS AT THOSE SPEEDS WAS THE TIRES ARE OUT OF ROUND AND WELL THE BREAKS WELL WE ARE STILL ON THAT ONE I ALSO HAD A VIBRATION IN THE REAR END. WELL THEY TOLD ME THAT THEY HAD TO GET NEW TIRES AND THAT THE REAR END WAS BAD. SO NOW THAT THEY HAVE REPLACED THE REAR END AND REPLACED THE TIRES AND REBUILT THE BREAK SYSTEM THAT STILL DOES NOT WORK, AND NOW THE WINDOW FALLS OFF TRACK AND I SMELL SOMETHING BURNING IN THE TRUCK LIKE PLASTIC ALSO LET ME ADD THAT THE KEYPAD DOES NOT WORK. NOW REMEMBER THAT THIS TRUCK IN TWO (2) MONTHS OLD I BOUGHT IT ON AUGUST 23 2004 AND IT IS NOW NOVEMBER 9, 2004. SO WHAT DO YOU THINK THAT I SHOULD DO??? I DO APPRECIATE ALL THE INPUT .*AK

REAR TIRE EXPERIENCED A TREAD SEPARATION WHILE DRIVING 35 MPH WITH ONLY THE DRIVER. THE TIRE REMAINED INFLATED WHILE DRIVING HOME IN THIS CONDITION. THE TIRE WAS MOUNTED ON A 2000 FORD F250- SUPER DUTY TRUCK. AFTER MARKET EQUIPMENTS MADE BY GENERAL, MODEL NAME APACHE, INSTALLED AT 46,000 MILES, TIRE SIZE LT265/75R16, DOT# ADW81EE1202. TIRE DEALER WAS CONTACTED.*AK

I HAVE HAD 2 OF THE 4 GENERAL TIRES THAT CAME ON MY 2001 TOYOTA AVALON FAIL RECENTLY. FORTUNATELY NEITHER ONE CAUSED AN ACCIDENT. THE FIRST FAILURE WAS DISCOVERED WHEN I TOOK MY CAR TO THE DEALER FOR A WHEEL ALIGNMENT BECAUSE THE CAR WAS PULLING TO THE RIGHT. THE DEALER INFORMED ME THAT THE TIRE HAD SEPARATED AND I HAD THEM REPLACE IT WITH THE SPARE TIRE. I DISCOVERED THE SECOND TIRE HAD FAILED WHEN I TOOK IT TO A TIRE STORE BECAUSE IT WAS LOW AND I SUSPECTED A PUNCTURE IN THE TIRE. I ASKED THEM TO CHECK THE TIRE FOR A PROBLEM BECAUSE I HAD EXPERIENCED A SLIGHT FRONT END SHIMMY BETWEEN 5 AND 10 MPH. WHILE THE TIRE WAS BEING CHECKED THE MECHANIC DISCOVERED THAT THE TIRE HAD A SEPARATION. THESE TIRES HAVE ONLY 26,000 MILES ON THEM AND I HAVE ALWAYS KEPT THEM PROPERLY INFLATED AND I ROTATED AND BALANCED THEM EVERY 6,000 MILES. HAVE NOT CHECKED THE OTHER TWO TIRES THAT CAME WITH MY CAR BUT HAVE NOT NOTICED A PROBLEM.*AK

THE RUBBER PEELED OFF OF MY REAR DRIVER TIRE DOWN TO THE STEEL CAUSING CONSIDERABLE DAMAGE TO MY 02 AVALANCHE.*JB

DRIVE SIDE REAR DOOR ON EXT CAB IS LOSE AND WILL NOT LATCH IN TURN MAKE DOORS BOUNDS WHEN DRIVEING DOWN ROAD. PLUS TUCK SHACK DEALER SAID THEY ALL SHACK> NOTHING THEY CAN DO ABOUT IT. *AKI

WITHIN 2 WEEKS TIME, TWO TIRES BLEW OUT ON MY FORD F-450 BUSINESS TRUCK. WHEN I CALLED A TIRE SERVICE TO FIX THEM OUT ON THE ROAD THEY TOLD ME THERE WAS A RECALL ON ALL THESE TIRES BECAUSE OF FAULTY VALVE STEMS. THEN I FOUND OUT IT WAS ONLY FOR ALL HALLIBURTON COMPANY TIRES ONLY. FORD TOLD ME IT WAS A GENERAL/CONTINENTAL TIRE PROBLEM.*AK