GOODYEAR ASSURANCE FUEL MAX TIRES Complaints

WHILE DRIVING ON A LOCAL ROAD AT APPROXIMATELY 30 MPH MY WIFE SAID SHE HEARD A POP AND FELT A TIRE GO FLAT IN AN INSTANT. THE TIRES HAVE UNDER 17K MILES AND CAME ON OUR 2014 NISSAN ROGUE. THEY ARE GOODYEAR ASSURANCE FUEL MAX TIRES 225/65R17 DOT # M62Y LB1R. TIRES HAVE BEEN ROTATED AND INFLATION MAINTAINED HAVE NOT DEALT

WE HAVE APPROXIMATELY 28000 MILES ON OUR 2013 CHEVROLET CRUZE. TODAY, WE WERE RETURNING FROM A TRIP TO SEE FAMILY ABOUT 70 MILES AWAY AND SUFFERED A TIRE FAILURE. THE TIRE RIPPED IN THE SIDEWALL. I REPLACED IT WITH THE SPARE AND DRIVE CAREFULLY AVOIDING HIGHWAYS ON THE ROUTE HOME. UPON ARRIVING, I PROMPTLY CHECKED THE OTHER TIRES. I ALSO SEE SIGNS OF A SIMILAR SIDEWALL FAILURE BEGINNING ON THE OTHER FRONT TIRE! I LUCKILY NOTICED THE TIRE PRESSURE DROPPING AND AVOIDED A BARI ONE BLOWOUT. AFTER SEEING THE OTHER FRONT TIRE I REALIZE WE ARE LUCKY TO HAVE MADE IT HOME AND THE CAR IS PARKED UNTIL MONDAY WHEN I CAN CALL GOODYEAR AND CHEVROLET. WE WERE TRAVELING WITH OUR 7 MONTH OLD SON. I CAN'T BELIEVE THE WE RISKED HIS LIFE WITH THESE TIRES! A QUICK WEB SEARCH SHOWED ISSUES WITH CHEVY VOLTS WITH GOODYEAR ASSURANCE FUEL MAX ALSO. A SIDEWALL ISSUE AS WELL! THIS NEEDS TO BE FIXED BEFORE SOMEONE GETS HURT OR KILLED.

TL* THE CONTACT OWNS A 2014 CHEVROLET MALIBU EQUIPPED WITH GOODYEAR ASSURANCE FUEL MAX TIRES, SIZE: P225/55R17. WHILE DRIVING AT APPROXIMATELY 55 MPH, THERE WAS A VIBRATION PRESENT AND THEN THERE WAS A SUDDEN POP SOUND ON THE REAR DRIVER SIDE. THE CONTACT STATED THAT THE DRIVER SIDE REAR TIRE BLEW OUT AND SPLIT THREE WAYS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS CONFIRMED THAT THE THREAD SEPARATED FROM THE TIRE THREE SEPARATE WAYS. THE TIRE WAS REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE TIRE AND VEHICLE FAILURE MILEAGE WAS 11,875.

THE TIRES HAVE BEEN ON THE CAR WITH CORRECT PRESSURES SINCE PURCHASE OCT 2012 AND PROPER ROTATION. PRESSURES ARE MONITORED. ON THE INCIDENT DATE, I HAD DRIVEN APPROX 80 MILES AT SPEEDS UNDER 60 MILES/HR WITH NO HEAVY BREAKING, ON SMOOTH ROAD, WHEN SUDDENLY, ON THE INTERSTATE, THE TIRE BEGAN LOOSING PRESSURE FROM 40 LBS TO <34 LBS (WITH CAR WARNING). WITH PRESSURE GOING STEADILY DOWN, I WAS ABLE TO SAFELY GET OFF THE INTERSTATE ONTO A SIDE ROAD AND CHURCH, WHERE I SAW THE SIDEWALL HAD SPLIT WITH AIR ESCAPING (NOW 24 LBS PRESSURE). I CALLED ONSTAR AND USED THE EMERGENCY PUMP AND RUBBER GOO TO TRY AND STOP THE AIR ESCAPING AND WAS SUCCESSFUL AT HALTING THE LEAK, BUILDING PRESSURE BACK TO 29 LBS. I DROVE THE CARE WITH ONSTAR ON LINE TO DROP OFF MY PASSENGERS LIVING NEARBY, AND THEN HAD THE TOW TRUCK COME TO PICK UP THE CAR TO TAKE TO THE DEALERSHIP. THE CAR WAS DELIVERED AT THE DEALERSHIP WITH THE TIRE PRESSURE STILL AT 23 LBS. I WAS TOLD I WOULD HAVE TO BUY A NEW TIRE AND CANISTER, AND THAT THE OCCURRENCE WAS NOT A DESIGN PROBLEM OF THE TIRE. I HAD NEVER NOTED ANY PRIOR PROBLEMS OR DEFECTS IN THIS TIRE, AND IN 45 YRS DRIVING, HAVE NEVER EXPERIENCED A TIRE FAILURE LIKE THIS. NOTED IS THAT THE TIRE PRESSURE IS MUCH HIGHER THAN ANY TIRE I HAVE OWNED. THERE IS CONSIDERABLE SALT PUT ON THE ROADS AND I'VE HAD OTHER TIRES I'VE HAD TO REPLACE AT 5 YRS. WHILE I KNEW I WOULD NEED TO PAY FOR THE TIRE, I'D ASKED THAT THE TIRE AND OTHERS BE TAKEN FOR A BETTER INVESTIGATION AND THAT I HAD STRONG CONCERNS ABOUT SAFETY GIVEN HOW THE TIRE HAD FAILED. I HAVE NOTIFIED GOODYEAR (REF NUMBER 145-9946) AND CHEVROLET - CHAT ADVISOR AND VOLT ADVISOR GROUP. I ALSO NOTIFIED MY INSURANCE COMPANY USAA. ON THE VOLT FORUM, THERE IS A SIMILAR DESCRIPTION OF A SIDEWALL LEAKING ESCAPING AIR WITH THE CAR AT HOME. *TR

BOUGHT 4 NEW GOODYEAR ASSURANCE FUEL MAX TIRES FOR MY HONDA CR-V IN AUG 2012. RIGHT AFTER BEING PUT ON, NOTICED LITTLE BULGES IN EACH TIRE ON OUTSIDE, BUT THE TIRE COMPANY PERSONNEL CLAIMED IT WAS NORMAL. AFTER MORE TIME, IT NEVER WENT AWAY AND THE TIRES BEGAN GETTING A LARGER BULGE. MY MECHANIC TOLD ME THEY SEEMED DEFECTIVE. I TRIED 3 X TO GET THE TIRE STORE TO REPLACE THEM, THEY SAID THEY WERE OK...THEY LOOSE AIR FREQUENTLY, AND MAKE A TERRIBLE THUMPING SOUND WHEN I DRIVE. THESE ARE NOT GOOD TIRES AND I HAVEN'T EVEN COME CLOSE TO THE MILEAGE WARRANTY ON THESE. I WILL NOW CONTACT GOODYEAR DIRECTLY AFTER READING SOME OF THE SIMILAR COMPLAINTS WITH THESE TIRES. *TR

I PUT NEW GOODYEAR ASSURANCE FUEL MAX ON MY 2008 NISSAN QUEST ON 04/27/2012. SINCE THAT TIME I HAVE HAD NUMEROUS BLOW OUTS AND SLOW LEAKS. I HAVE REPLACED ALL FOUR TIRES WITH THE SAME MAKE AND MODEL AND HAVE HAD NUMEROUS REPAIRS. I JUST REPLACED ALL FOUR TIRES WITH MICHELIN BRAND AS I COULD NOT GET 10,000 MILES WITH OUT A BLOWOUT ON THE GOODYEARS. ALL TIRE FAILURES WERE DUE TO SMALL SPLITS IN THE TREAD OR SIDE WALL. *TR

TL* THE CONTACT OWNS A 2005 TOYOTA COROLLA EQUIPPED WITH GOODYEAR ASSURANCE FUEL MAX TIRES, SIZE P195/65R15. WHILE DRIVING 60 MPH, THE CONTACT FELT A VIBRATION IN THE FRONT PASSENGER SIDE TIRE. AS A RESULT, THE TIRE BLEW OUT. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE THE TIRE WAS NOT DIAGNOSED. THE TIRE WAS NOT REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE FAILURE MILEAGE WAS 77,000. THE APPROXIMATE TIRE FAILURE MILEAGE WAS 100.

AFTER HAVING 4 NEW GOODYEAR ASSURANCE FUEL-MAX TIRES FOR APPROX 10 MONTHS AND 10,000 MILES, OBSERVED BULGES FORMING ON SIDEWALLS OF 3 OUT OF 4 TIRES. GOODYEAR WAS UNWILLING TO RECOGNIZE THE PROBLEM AS A DEFECT, BUT AFTER MULTIPLE CALLS TO CUSTOMER SUPPORT, THEY REPLACED THE 3 TIRES EXHIBITING THE PROBLEM WITH A DIFFERENT MODEL TIRE AT NO COST AS A MATTER OF CUSTOMER SATISFACTION. SINCE MANY PEOPLE HAVE POSTED SIMILAR PROBLEMS, AND INDEED ANOTHER CUSTOMER WAS IN THE SHOP WITH THE SAME PROBLEM WHEN I WAS THERE, AN INVESTIGATION SHOULD BE PERFORMED. DOT NUMBERS: M7MFJC1R4311 M7MFJC1R2012. *TR

ON 5/19/13 I PURCHASED 4 NEW GOOD YEAR ASSURANCE FUEL MAX TIRES. AFTER DRIVING LESS THAN 5,000 MILES ON THE TIRES MY TIRE PRESSURE LIGHT CAME ON 3 TIMES, &WHEN I CHECKED THEM, ALL 4 HAD GONE LOW (BY 5-7LBS OF PRESSURE EACH TIME) . AFTER THE 3RD TIME OF THIS HAPPENING, IN LESS THAN 6 MONTHS OF PURCHASE, I DECIDED TO SEARCH ONLINE TO SEE IF ANYONE ELSE WAS HAVING SIMILAR PROBLEMS WITH THESE TIES. THE RESULTS WERE SCARY; I FOUND DOZENS AND DOZENS OF BLOGS & REVIEWS STATING THESE TIRES WERE SLOWLY LOOSING AIR, BUBBLING &/OR BURSTING. MOST STATED CRACKS WERE FOUND ON THE SIDEWALL INSIDE THE TIRE, CAUSING PRESSURE TO GO LOW. AFTER SEEING THESE RESULTS, I WENT OUTSIDE AND INSPECTED MY TIRES MORE CLOSELY, AND THE FRONT DRIVER SIDE HAD A SMALL BUBBLE IN IT. I IMMEDIATELY TOOK IT BACK TO GOOD YEAR AND WAS TOLD THAT THE BUBBLE WAS A ROAD HAZARD ISSUE CAUSE BY HITTING A POT HOLE (AND THIS WAS BEFORE ANYONE EVEN TOOK THE TIRE OFF TO INSPECT IT). I ASKED WHY ALL 4 TIRES HAVE BEEN SLOWLY LOOSING AIR, AND THEIR REPLY WAS "THAT IS ODD, THAT DOESN'T USUALLY HAPPEN LIKE THAT." BASED ON MY FINDINGS FROM THE INTERNET, I ASKED THEM TO INSPECT THE INTERNAL SIDEWALLS OF THE TIRES, JUST TO MAKE SURE THERE WERE NO CRACKS THAT COULD BE CAUSING THE SLOW AIR LEAKS. I OPENED A FILE WITH GY'S CUSTOMER SERVICE AND THEY ASKED THE STORE TO INSPECT THE INSIDE OF ALL 4 TIRES, AND TO SEND THEM AN INSPECTION REPORT, BUT ALL THE TECH DID WAS SPRAY THE OUTSIDE OF THE TIRE TO CHECK FOR AIR BUBBLES/LEAKS (BUT DID NOT REMOVE THE TIRES TO CHECK THE INSIDE WALLS). THE TIRE WITH THE BUBBLE WAS REPLACED, BUT I WAS NOT ALLOWED TO KEEP THE TIRE TO HAVE IT INSPECTED. I WAS TOLD THE MANUFACTURER WOULD INSPECT IT, BUT THAT WILL TAKE SEVERAL WEEKS. I'M VERY CONCERNED WITH THE NUMBER OF REVIEWS/BLOGS ONLINE WITH THE SAME/SIMILAR COMPLAINTS ABOUT THESE TIRES, SO I AM FILING THIS COMPLAINT TO DOCUMENT MY EXPERIENCE WITH THEM. I'VE HAD MY CAR SINCE 2008 AND NEVER HAD ANY PROBLEMS WITH MY OLD TIRES. *TR

I BOUGHT A 2012 CHEVY CRUZE ECO THAT HAS 4 GOODYEAR ASSURANCE FUEL MAX TIRES ON JULY 12, 2013. I WAS DRIVING BACK HOME FROM MY PARENTS HOUSE APPROXIMATLEY 30 MILES AWAY. I GOT ABOUT 4 MILES OUT OF TOWN AND MY LOW TIRE PRESSURE LIGHT CAME ON. I CHECKED THE TIRE PRESSURE SCREEN ON THE DASH AND I WAS SLOWLY LOSING TIRE PRESSURE. I MADE IT BACK HOME WITH 6 PSI OF AIR IN MY TIRE. (IT IS SUPPOSED TO HAVE 35 PSI.) I GOT HOME AND LOOKED AT THE TIRE AND IT HAS ABOUT A 3/4" CRACK ON THE OUTSIDE WALL OF THE TIRE. I PUT AIR BACK IN IT AND IT DEFLATED AGAIN PRETTY QUICK. *TR