GOODYEAR EAGLE TIRE TIRES Complaints

TIRES ON MY AZTEK SQUEEK. I BROUGHT TO DEALERSHIP. DEALER STATED THAT THIS WAS A COMMON PROBLEM ON PRIOR YEAR GRANDAMS. THERE ARE NO SERVICE BULLETINS ON THIS PROBLEM. TO FURTHER EXPLAIN PROBLEM....TIRE BEADS RUB ON RIM CAUSING A SQUEEKING NOISE. THIS IS ASSOCIATED WITH THE TIRE BRAND....GOODYEAR EAGLE RS-A. I AM "FIGHTING" WITH THE PONTIAC DEALER AND PONTIAC CUSTOMER SERVICE. THEY MAY REPLACE THE FRONT TIRES ONLY...IF PONTIAC APPROVES. I WAS TOLD BY SERVICE AT THE CAR DEALERSHIP THAT THIS WILL TEMPORARILY CORRECT THE PROBLEM UNTIL TIRES ARE ROTATED. THEN THE PROBLEM WILL OCCUR AGAIN WITH THE OTHER SET OF TIRES.

THE CAR STARTING HAVING PROBLEMS AT 7000 MILES. FRONT END JUMPING. I HAD A TIRE GO BAD AND REPLACED IT. HAD THE TIRE ROTATED AND THE FRONT END LINED UP. THEN, THE NOISE AND THE CAR STILL DID NOT FEEL RIGHT. I TOOK IT BACK TO FORD AND THE RIM IS BENT. REPLACED THAT. SO FAR I AM OUT 250.00 FOR THE TIRE AND 298.00 FOR THE RIM/. THE PROBLEM CONTINUED, BUT BY 15000 MILES THE CAR WAS JUMPING, FRONT END PROBLEMS. HAD THE TIRES ROTATED AND THE CAR LINED UP AGAIN. I HAVE THE PROBLEMS STILL. ( I WAS TOLD(WAY I DRIVE, CURVES,THE WAY I TAKE THE CORNERS, ) WELL, # ONE I AM 43 YRS OLD AND THIS IS NOT MY FIRST CAR. I HAVE HAD MUSTANGS BEFORE AND NEVER ROTATED THE TIRES OR CHANGED MY DRIVING HABITS. ( WHAT EVER). AT 15000 THE BRAKES STARTED TO SQUEAK ALL THE TIME (WET, COLD, MOISTURE, DRY). PER THE MANUAL THIS WILL HAPPENED. I WAS TOLD THAT IT IS COMMON WITH FOCUS. I HAD A ESCORT FOR OVER 4 YRS AND THEY NEVER DID WHAT THIS CAR HAS. WITH THE FRONT AND BACK THE RECALL 02S42/01B85 WAS DONE FINALLY IN MARCH. THIS RECALL STATED PINCH BOLT THAT RETAINS THE STEERING KNUCKLE TO THE LOWER BALL JOINT ON YOUR VEHICLE MAY NOT HAVE THE PROPER TORQUE. ****** ( THIS CONDITION EXISTS, YOUR VEHICLE MAY EXPERIENCE VIBRATION OR NOISE... THIS COULD EVENTUALLY LEAD TO BALL JOINT SEPARATION WITH A LOSS OF STEERING CONTROL, INCREASING THE RISK OF A CRASH,) THIS IS WHAT I WAS TOLD FORD DEALERSHIP WAS WRONG WITH THE CAR SINCE AUGUST. I FEEL THAT THE RECALL CAME TO LATE AND NOW MY TIRES ARE DESTROYED. ONE TIRE IS WORST THAN THE OTHERS. REMEMBER THAT ONE TIRE IS BRAND NEW ( 7000 LESS MILES).... THE BRAKE PEDAL IS STILL MAKING A NOISE WHEN I RELEASE IT AT THE PARK MODE OR STOP TURN AROUND STOP AT LIGHT OR WHENEVER. THEY HAVE ADJUSTED IT 3-4 TIMES. AND WITH IN MINS. OF THEM ADJUSTING IT, IT IS BACK TO THE SAME THING. THIS IS A ON GOING PROBLEM, WASTED TIME AND TROUBLES. I DO NOT WANT EVERYBODY TO NOTICE WHEN I HAVE MY DAUGHTER IN THE CAR OR I GET HURT IN AN ACCIDENT. THIS IS IMPORTANT YOUR REPLY HELP DEBRA.W. *JB

TIRES ARE LOSING AIR, OR I AM GETTING FLATS DUE TO THE FACT THAT RIMS ARE DEFECTIVE, THEY ARE BENT OUT OF SHAPE VERY EASILY.*JB

PURCHASED 4/02 AND BY 7/02 WITH APPROX. 6,000K EXPERIENCED HARD DOWNSHIFTING WHEN STOPPING AS WELL AS BETWEEN GEARS. DEALER SERVICE "REMOVED BURRS FROM DRIVESHAFT". RETURNED FOR SERVICE 8/02 WITH SAME PROBLEM. AGAIN "REMOVED BURRS FROM DRIVESHAFT". ON 3RD VISIT IN 9/02 I WAS TOLD THEY COULDN'T REPAIR ANYTHING AND THAT" THE VEHICLE HAD A PROGRAMMABLE TRANSMISSION AND IT'S MEMORY WAS LIKELY RESPONDING TO A PREVIOUS SIMILAR DRIVING SESSION"...HENCE THE GEAR SLAMMING! RETURNED 4TH TIME 2 WEEKS LATER AND THIS TIME WAS TOLD THERE WERE NO RECALLS ON THE COMPLAINT AND THE DEALER WOULD FILE A COMPLAINT ON MY BEHALF TO DAIMLER/CHRYSLER AND I'D BE CONTACTED WHEN THEY HEARD SOMETHING. I HAVE NOT HEARD FROM ANYONE EVEN AFTER SENDING MY OWN COMPLAINT LETTER TO D/C IN 11/02. HAVE ALSO EXPERIENCED MANY INCIDENTS OF REAR TIRES SLIPPING AND FISHTAILING IN VARIOUS ROAD/WEATHER CONDITIONS AS WELL AS CONSTANT RIGHT PULL AND HAVE TO FIGHT STEERING WHEEL TO DRIVE STRAIGHT.

CONSUMER HAD A 1999, DODGE, DAKOTA. TIRES WERE ORIGINALS WITH ONLY 50% OF TREAD LEFT ON THEM. GOODYEAR TO CONSUMER THEY WERE SPORT PERFORMANCE TIRES THAT DIDN'T FIT ON A PICK UP TRUCK. TIRES HAD 13000 MILES ON THEM. *AK