GOODYEAR TIRES Complaints
View complaints related to GOODYEAR TIRES. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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GOODYEAR TIRES- DUNCAN, MS
TREAD ON FRONT LEFT AND RIGHT GOODYEAR WRANGLER RTS TIRES , SIZE: 255/70R17, DOT: UNKNOWN IS UNEVEN. ALSO, "CHUNKS OF RUBBER" FROM REAR LEFT AND RIGHT TIRES ARE SEPARATING FROM TREAD. THERE ARE LESS THAN 12,000 MILES ON THESE TIRES, AND THEY ARE ON A FORD TRUCK F150, SUPER CREW ,UNKNOWN YEAR. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / ATTACHMENTS / PHOTOGRAPHS.*AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
GOODYEAR TIRES- ANTIOCH, CA
TWO TIRES HAVE EXPERIENCED TREAD SEPARATION WHILE DRIVING, CONSUMER REQUESTS THAT ALL TIRES BE REPLACED AND THAT THEY BE REIMBURSED FOR REPAIR COST TO VEHICLE BECAUSE OF THE DAMAGE DONE BY THE FAULTY TIRES, GOODYEAR WRANGLER GSA, P245/75R16 LOAD E. *SLC
Source: CONSUMER LETTER -
GOODYEAR TIRES- ELMIRA HEIGHTS, NY
TREAD ON THE FRONT RIGHT GOODYEAR EAGLE LS TIRE, SIZE: P215/70R15, DOT: UNKNOWN ON A 1990, FORD, WINDSTAR IS STARTING TO SEPARATE, THERE ARE APPROXIMATELY 44,000 MILES ON THE TIRES.*AK CONSUMER STATES THE TIRE DID SEPARATE AND DECIDED TO REPLACED THE LEFT FRONT TIRE WHICH ALSO HAD SEPARATED, CONSUMER THEN REPLACED ALL FOUR TIRES.*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
GOODYEAR TIRES- CHARLESTON, SC
WHILE DRIVING, CONSUMER HEARD A LOUD NOISE AND ROLLED DOWN THE WINDOW TO SEE THAT TIRE WAS GOING FLAT.(GOODYEAR EG EAGLE P185/65R14)*JB
Source: NHTSA VEHICLE OWNERS QUESTIONNAIRE -
GOODYEAR EAGLE ST TIRES- BOCA RATON, FL
TWO REPLACEMENT GOODYEAR EAGLE ST TIRES SIZE 21560R14 HAD AN AIR POCKET THAT WAS CAUSING TIRES TO SEPARATE FROM TIRE BEAD. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER DETAILS.*AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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GOODYEAR EAGLE TIRES- ORLANDO, FL
THE CAR WAS PARKED WHEN I NOTICED THE MISSING PIECES OF TREAD. UPON CLOSER EXAMINATION OF THE TIRE, I NOTICED THAT THE SOME OF THE TREAD WAS SEPARATED FROM THE TIRE. ALSO SOME OF THE STEEL BELTS WAS SHOWING. I DROVED TO THE NEAREST GOODYEAR DEALER AND THEY INDICATED THAT THERE WAS 25% TREAD LEFT AND THE AMOUNT TO REPLACE THE TIRE WAS OVER $112.00. I WENT TO ANOTHER STORE AND PURCHASED ANOTHER BRAND OF TIRE WHICH WAS LESS EXPENSIVE THAN THE AMOUNT QUOTED BY THE GOODYEAR DEALER. I CONTACTED THE GOORYEAR CUSTOMER SERVICE AND THEY ALSO SAID THAT IT WAS AN EXPENSIVE TIRE AND THAT THEIR POLICY WAS TO PRORATE THE TIRE. I AM GLAD THAT I NOTICED THIS BEFORE GOING ON A LONG DISTANCE TRIP THIS WEEKEND. I HAVE 2 CONCERNS - 1..I NEED TO REPORT THE TIRE DEFECT TO SOMEBODY. 2. I THINK THAT SIMILIAR TO THE FIRESTONE SITUATION, GOODYEAR SHOULD AT LEAST PAY FOR PART OF THE TIRE REPLACEMENT, NOT JUST PRORATED BASED ON AN ARTIFICIALLY HIGH LIST PRICE. RECALL . *AK (DOT NUMBER: POXO BMER TIRESIZE: P225/60R16)
Source: NHTSA WEB SITE -
GOODYEAR WRANGLER TIRES- RALEIGH, NC
I AM WRITING IN RESPONSE TO A NEWS ARTICLE I SAW REGARDING NHTSA INVESTIGATIONS OF 1997 AND 1998 FORD EXPEDITIONS, IN PARTICULAR FAILURES OF THE FRONT STABILIZER BAR LINKS. I AM CREATING THIS DEFECT REPORT BECAUSE I BELIEVE MY 1998 FORD EXPEDITION MAY ALSO SUFFER FROM A DEFECT WITH THE FRONT STABILIZER BAR LINK. THE STABILIZER BAR CONNECTS THE LEFT AND RIGHT FRONT WHEEL CONTROL ARMS AND IS SUPPOSED TO HELP IN CONTROLLING THE PITCH OF THE VEHICLE IN TURNS. WHEN DRIVING, IF I DRIVE OVER THE SLIGHTEST OF IMPERFECTIONS IN A PAVED ROAD, THE FRONT WHEELS START TO VIBRATE AND I HAVE TO SLOW DOWN TO REGAIN CONTROL AND TO MAKE THE WHEELS RIDE CORRECTLY. ALSO WHEN EXITING OFF A RAMP FROM A HIGHWAY (MEANING A VERY GRADUALLY RIGHT EXIT, NOT A SHARP RIGHT TURN), THERE IS A LOUD THUMPING SOUND AND THE WHEELS AGAIN SEEM TO LOSE CONTROL AND START TO VIBRATE. LIKEWISE, WHEN MAKING A SHARP LEFT OR RIGHT TURN, THERE IS A LOUD THUMPING SOUND AND THE WHEEL SEEM TO LOSE CONTROL AND START VIBRATING. I HAVE TO PRESS THE BRAKES TO SLOW THE VEHICLE IN ORDER TO REGAIN CONTROL. THIS IS MORE THAN JUST A MATTER OF GETTING MY 'ALIGNMENT FIXED.' PLEASE NOTE: I THINK THIS IS A SERIOUS PROBLEM WHICH NEEDS MORE INVESTIGATION BY THE NHTSA. THIS BEHAVIOR STARTED ABOUT APRIL 2001. THIS HAS GRADUALLY GOTTEN WORSE AND WORSE. IT NOW OCCURS EVERY TIME I DRIVE THIS FORD EXPEDITION. THIS VEHICLE HAS NEVER BEEN IN ANY TYPE OF ACCIDENT TO MY KNOWLEDGE. I BELIEVE THIS VEHICLE TO BE UNSAFE, YET I HAVE NO ALTERNATIVE MODE OF TRANSPORTATION TO GET TO AND FROM WORK. I NOW HAVE TO DRIVE SLOWLY TO AVOID ANY PROBLEMS WITH LOSING CONTROL OF THE WHEELS. FYI - I CALLED YOUR OFFICE AT 1-888-DASH-2-DOT AND FILED A COMPLAINT. BUT I WASN'T QUITE SURE THE SERVICE REPRESENTATIVE GOT ALL MY INFORMATION. SO I AM OPENING THIS REPORT AS A FOLLOW-ON. THE PREVIOUS DOT IMAGE NUMBER IS 715727, AND I SPOKE TO CAROL. YOU MAY CONTACT ME FOR FURTHER INFORMATION. THANK YOU.*AK (TIRESIZE: P265/70R17)
Source: NHTSA WEB SITE -
GOODYEAR TIRES- LOMA LINDA, CA
THE TIRE FAILED DUE TO TREAD SEPARATION, THE CONSUMER BELIEVES THE TIRE TREAD SEPARATION WAS CAUSED BY THE PRESENCE OF HEAT IN STEEL THE TIRE. *YH
Source: CONSUMER LETTER -
GOODYEAR TIRES- DANVILLE, VA
WHILE DRIVING VEHICLE WOULD START TO VIBRATE/ SHIMMY, HIGHER THE SPEED SHIMMYING WOULD BE WORSE, CONSUMER WOULD GRIP STEERING WHEEL, AND WOULD BE HARD TO MAINTAIN CONTROL, HAD TAKEN VEHICLE TO TWO DIFFERENT DEALERSHIPS, EACH MECHANIC JUST ROTATED THE TIRES, THIS FAILED TO CORRECT THE PROBLEM.*AK GOODYEAR REPLACED ALL FOUR TIRES. RTS WRANGLER P235/75R15)*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
GOODYEAR EAGLE TIRES- SAINT LOUIS, MO
WE WERE ON VACATION AND 75MPH ON I-80, IN BIG SPRINGS NE, OUR REAR LEFT TIRE BLEW OUT. OUR CAR SWERVED ALL OVER THE ROAD BUT LUCKY FOR US IT WAS 2:30PM ON JULY 4TH AND TRAFFIC WAS LIGHT. AFTER GETTING CONTROL OF THE CAR WE PULLED UP THE NEARBY EXIT RAMP TO A TRUCK STOP. THE TRUCK SERVICE TECHNICIAN CHANGED OUR TIRE AND PUT ON THE SPARE. THE CLOSEST GOODYEAR TIRE RETAILER OPEN ON 4TH OF JULY, WAS WALMART 150 MILES AWAY. WE HAD TO DRIVE UNDER 50MPH ON A 70MPH HIGHWAY FOR THAT 150 MILES, FINALLY ARRIVING IN KEARNEY NEBRASKA AT 7:30PM. IT SEEMED IMPOSSIBLE THAT WE WOULD NEED TIRES SO SOON. ALSO, KNOW THE TIRES HAVE BEEN ROTATED AT A FORD DEALER EVERY 5000 MILES (AS PER MY WARRANTY) THE TIRE TECHNICIAN AT WALMART INFORMED US THAT THE TIRES WERE DAMAGED BY A DEFAULT IN THE CAR. HE SAID THAT FORD TWEEKS THE ALIGNMENT ON THEIR CARS TO IMPROVE HANDLING AND THAT SOMETIMES THAT TWEEKING CAUSES UNUSUAL TIRE WEAR. ALSO, HE INFORMED US THEY ARE 65,000 MILE TIRES AND SHOULD NOT BE WORN THROUGH IN 20,000 MILES. HE ALSO POINTED OUT WEAR ON THE INSIDE OF THE OTHER BACK TIRE AND TOLD US WE WOULD NOT MAKE IT HOME DRIVING ON THAT TIRE. FACED WITH FEW CHOICES, WE PURCHASED 2 NEW TIRES SO WE COULD DRIVE HOME TO ST. LOUIS. THE TOTAL COST FOR THIS WAS $177.10. UPON RETURN TO ST. LOUIS I IMMEDIATELY TOOK THE CAR INTO MCMAHON FORD AND AFTER 3 DAYS, DOUG SUCHER INFORMED ME THAT THE CAMBER WAS AT 9 WHICH WAS DANGEROUSLY NEAR AN UNSAFE READING. HE ALSO TOLD ME THERE WAS NO REPAIR AVAILABLE FOR THIS PROBLEM. I WAS TOLD THE VEHICLE ALSO NEEDS NEW BRAKES DUE TO THIS DEFECT. FURTHERMORE, HE SAID HE CONTACTED THE ENGINEERS AT FORD AND THEY ARE AWARE OF THE PROBLEM BUT HAVE NO SOLUTION AT THIS TIME. HE DID CONFIRM THAT THE WEAR ON THE TIRES WAS CAUSED BY THE IMPROPER CAMBER SETTING AND WE WOULD CONTINUE TO GO THRU TIRES AND BRAKES AT AN UNUSUAL RATE. HE ALSO SAID THIS IS A PROBLEM ON ALL FOCUS MODELS AND THEY ARE DOING TIRE REPLACEMENTS ONLY ON THE 2001 MODELS.*AK
Source: NHTSA WEB SITE