GOODYEAR TIRES Complaints

PURCHASED A FACTORY DEMO MINI COUNTRYMAN DEC, 28TH 2016 WITH 4,599 MILES ON THE ODOMETER. THE FACTORY SUPPLIED TIRES ARE GOODYEAR EFFICIENCY GRIP RUN FLAT 225/45/R18. AT APPRX 13,000 DURING SERVICE AT THE DEALERSHIP I WAS SHOWN A "BUBBLE" IN THE FRONT PASSENGER SIDEWALL. NO DAMAGE TO RIM NOR WAS THERE ANY COSMETIC INDICATIONS OF AN IMPACT. TIRE IS CRACKING AROUND THE EGG SIZED BUBBLE. IT IS INCREDIBLE HOW LARGE THIS IS CONSIDERING I HAVE BEEN IN THE AUTOMOTIVE BUSINESS FOR 21 YEARS. TODAY APPRX 6 HOURS AGO I NOTICED A SMALLER BUT EQUALLY ALARMING "BUBBLE" IN THE SIDEWALL OF THE FRONT DRIVER TIRE. SINCE FINDING THE 2ND COMPROMISED SIDEWALL, A QUICK INTERNET SEARCH SHOWS THIS IS A TIRE WITH A HUGE REPUTATION FOR "SIDEWALL GOOSE EGGS". THIS IS A HUGE FINANCIAL BLOW FOR OUR LARGE BARELY MIDDLE CLASS FAMILY. I AM APPALLED AT THE NONEXISTENT WARRANTY TIRE MANUFACTURERS ACTUALLY HAVE TO BACK UP. A DANGEROUS PRODUCT AND THE CONSUMER IS PENALIZED. LIFE THREATENING PRODUCTS SHOULD BE A NO QUESTIONS ASKED REPLACEMENT WITH LABOR COSTS COVERED.

TL* THE CONTACT OWNS A 2014 (NA) AIRSTREAM BAMBI SPORT TRAILER EQUIPPED WITH GOODYEAR MARATHON TIRES, SIZE: ST225/75R15 (NA). THE TRAILER WAS PULLED BY A 2016 FORD F-150. WHILE DRIVING APPROXIMATELY 62 MPH, THE CONTACT FELT A JOLT. THE CONTACT LOOKED TOWARDS THE REAR AND NOTICED THAT THE TRAILER WAS LEANING TOWARDS THE LEFT, AND THE UNDERCARRIAGE AND WATER TANK WERE DETACHED FROM THE VEHICLE. THE CONTACT PULLED OVER AND NOTICED THAT THE DRIVER SIDE TIRE HAD BLOWN OUT ON THE TRAILER. THE CONTACT HAD TO USE THE SPARE TIRE TO MOVE THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE LAZY DAYS DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED CASE NUMBER: 1583931; HOWEVER, THE PROPERTY CLAIMS DEPARTMENT STATED THAT NOTHING COULD BE DONE TO ASSIST. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 6,300 AND THE TIRE FAILURE MILEAGE WAS 3,000.

TL* THE CONTACT OWNS A 2015 (NA) FOREST RIVER SANIBEL CAMPER EQUIPPED WITH GOODYEAR MARATHON TIRES, SIZE: ST235/80/R16 (NA). WHILE PULLING INTO A PARKING AREA AT A LOW RATE OF SPEED, THE INNER TREAD SEPARATED ON THE FRONT DRIVER'S SIDE TIRE. THE TIRE WAS REPLACED BY THE CONTACT. THE MANUFACTURER WAS NOT NOTIFIED OF THE TIRE FAILURE. IN ADDITION, THE REAR PASSENGER SIDE TIRE BLEW OUT WHILE DRIVING HIGHWAY SPEEDS. THE CONTACT WAS ABLE TO PULL THE CAMPER OVER AND REPLACE THE TIRE. THE VIN, VEHICLE, AND TIRE FAILURE MILEAGE WERE NOT AVAILABLE.

TL* THE CONTACT'S WIFE OWNS A 2015 CHEVROLET TRAVERSE EQUIPPED WITH GOODYEAR FORTERA HL (P) TIRES, SIZE: P225/65R18 (NA). WHILE DRIVING 80 MPH, THE LOW TIRE PRESSURE INDICATOR ILLUMINATED. THE VEHICLE THEN SHUDDERED AND THE CONTACT FELT THE REAR DRIVER'S SIDE OF THE VEHICLE DROP AS THE VEHICLE SWERVED. THE CONTACT PULLED OVER AND SAW THAT THE REAR DRIVER'S SIDE TIRE BLEW OUT. THE TIRES WERE THE ORIGINAL TIRES. THE TIRE WAS REPLACED. THE APPROXIMATE VEHICLE AND TIRE FAILURE MILEAGE WAS 28,000.

A MECHANIC NOTICED THAT THE INNER SIDEWALLS ON BOTH FRONT WHEELS WERE SPLITTING (AS IF ALONG THE SEAMS) ON THE GOODYEAR WEATHERHANDLER 215/45R17. THE TIRES WERE FIXED BEFORE ANY BLOWOUT OCCURRED, BUT GOODYEAR REFUSED TO TAKE RESPONSIBILITY. THREE SEPARATE MECHANICS FROM DIFFERENT GARAGES HAD NEVER SEEN ANYTHING LIKE IT, AND CONFIRMED THAT IT DID NOT OCCUR FROM DAILY WEAR AND TEAR.

TL* THE CONTACT OWNS A 2003 DODGE RAM 1500 EQUIPPED WITH GOODYEAR WRANGLER AUTHORITY TIRES, SIZE: LT265/70R17 (NA). THE CONTACT DISCOVERED THAT THE FRONT DRIVER AND PASSENGER SIDE TIRES EXPERIENCED TREAD SEPARATION AND EXCESSIVE WEAR, WHICH CAUSED THE STEEL BELTS TO BECOME EXPOSED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE CONTACT INDICATED THAT THE FAILURE OCCURRED ON TWO PREVIOUS TIRES OF THE SAME MAKE AND MODEL VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE TIRE FAILURE MILEAGE WAS 100,000 AND VEHICLE FAILURE MILEAGE WAS 100,592.

THREE OF FOUR TIRES PURCHASED HAD A BELT SEPARATION - ONE LOST A SIZEABLE PIECE OF TREAD. THIS OCCURRED OVER A SPAN OF THREE MONTHS.

LEFT REAR TIRE BLOWOUT WHILE TRAVELING SOUTHBOUND ON US HWY 550 AT MILE POST 84 OVER RED MOUNTAIN PASS. THIS IS A PARTICULARLY DANGEROUS PASS WITH STEEP DROP OFFS AND NARROW, IF ANY, SHOULDERS. DRIVER WAS ABLE TO FIND ROOM ON THE RIGHT SIDE OF ROAD TO REMOVE THE BLOWN OUT TIRE AND MOUNT THE SPARE. HAD THIS BLOWOUT OCCURRED ON ANOTHER STRETCH OF THE ROAD, DRIVER AND TRUCK WOULD HAVE GONE OVER THE EDGE. ASPHAULT PAVEMENT WAS DRY AND ICE-FREE AT THE TIME. DRIVER JUDGES THE BLOWOUT DUE TO MANUFACTURING DEFECT: PLY AND TREAD SEPARATION. TIRE WAS OEM PROVIDED WITH THE NEW TRUCK, NOT QUITE 2 YEARS OLD, AND OTHERWISE AMPLE TREAD LIFE. DRIVER HAS PHOTOGRAPHS OF THE TIRE, AND KEEPS THE TIRE IN HIS BARN FOR INSPECTION IF REQUIRED.

SEE NHTSA COMPLAINT NUMBER 10949504 FEB 3, 2017 THAT REFLECTS A SECOND TIRE IN THE SAME DRIVER FRONT POSITION WHEN IT LOST PRESSURE DUE TO A CRACK IN THE SIDEWALL WHILE SITTING IN THE DRIVEWAY THE MORNING OF FEB 3, 2017. THE PRESSURE HAD DROPPED FROM ABOUT 38 PSI TO 26 PSI OVER ABOUT 2 DAYS IT HAD BEEN PARKED. I GOT IT TO A CORNER GAS STATION ABOUT 1 MILE AWAY WHO WHERE - LOSING ANOTHER 2 PSI WHILE TRAVELING AND THE MECHANIC DETECTED THE SIDEWALL PROBLEM INDICATING IT WAS A TIRE DEFECT AND IT WOULD BE BEST TO TAKE IT TO THE DEALER/SERVICE DEPT. IT WAS RE-PRESSURIZED TO 38PSI AND OTHER TIRE PRESSURES WERE CHECKED (NO PROBLEMS). GOING THE FEW MILES TO THE DEALER, THE TIRE LOST 4-5 PSI PRESSURE. I WAS TOLD BY THE DEALER/SERVICE MANAGER THAT THE TIRE NEEDED REPLACEMENT AND THAT IT WAS SOMETHING I MIGHT HAVE DONE AND NOT A TIRE PROBLEM. THE SIDEWALL DEFECT SEEMS A SAFER DUPLICATE OF THE FIRST TIRE FAILURE (THAT HAPPENED ON THE INTERSTATE DURING SLOW MOVING TRAFFIC AND WITH FOUR ADULTS IN THE CAR - NHTSA COMPLAINT 10706538, 4/19/15). NOTE THAT BOTH TIRE FAILURES THE TWO ON THE DRIVER'S SIDE. TIRE ROTATIONS ARE DONE FRONT/BACK ON THE SAME SIDE, ONSTAR AND I BOTH MONITOR TIRE PRESSURES, TIRES HAVE NOT BEEN DRIVEN UNDER OR OVER-INFLATED, FAILURES HAVE BOTH BEEN IN THE DRIVER FRONT POSITION (HEAVIEST LOAD).

I HAVE A 2008 CHRYSLER TOWN & COUNTRY MINIVAN, I WILL BE DRIVING AND CAR WILL JUST SHUT OFF, I'VE HAD SPARK PLUGS CHANGED AND TOOK IT TO DEALER COMPLAINING ABOUT IT. THE KINDA ACTED LIKE I WAS CRAZY TIL I DID SOME RESEARCH AND FOUND A TON OF SIMILAR COMPLAINTS. SOMETIMES IT WILL STALL ON ME 5 OR 6 TIMES A DAY, ITS VERY DANGEROUS POWER STEERING AND EVERYTHING ELSE JUST FAILS. I HAVE TO THROW THE CAR IN NEUTRAL AND RESTART AS I AM AVOIDING CRASHING INTO ANYTHING. I HAVE NEVER HAD THIS HAPPEN IN ANY OTHER CAR AND DO NOT HAVE ANY RECOURSE TO TAKE IT TO A BUNCH OF MECHANICS AND WASTING MONEY WHEN CHRYSLER KNOWS ABOUT THIS RECURRING PROBLEM. I READ THEY ISSUED A RECALL ON 2010 T&C MINIVANS AND HAVE SPOKEN WITH QUITE A FEW PEOPLE WITH SIMILAR CARS DEALING WITH THE SAME ISSUES. *TR