GRABBER AW TIRES Complaints

WE OWN A 2001 EXPEDITION THE TIRES ON THIS VEHICLE ARE THE SAME TIRES RECALLED P275/60R17. I WENT TO GREENVILLE TO PICK UP MY SON ON THE WAY HOME I FELT THE VEHICLE SHAKING AND DID'NT KNOW WHAT WAS HAPPENING. I STARTED SLOWING DOWN AND WE HEAR A BANG NOISE I PULLED OVER INTO THE EMERGENCY LANE AND CHECKED MY TIRES THE BACK RIGHT SIDE HADE A LARGE BARE SPOT ON THE TIRE SHOWING THE SEPARATION AND WIRES OF THE TIRE. MY SON WHO JUST HAD SURGERYON HIS FOOT HAD TO CHANGE THE TIRE. NO-ONE WAS HURT. I KNOW THE LORD WAS TRUELY LOOKING OUT FOR US BECAUSE FROM WHAT I HAVE HEARD PEOPLE HAVE BEEN KILLED FROM THESE TIRES SEPARATING. I CALLED BEN SATCHER WHERE WE BOUGHT THE VEHICLE FROM AND THE SERVICE MANAGER SAID MY PARTICULAR VEHICLE DIDN'T HAVE THE RIGHT SERIAL NUMBER FOR THE RECALLED TIRES AND THEY WON'T DO ANYTHING FOR US. I THINK IF WE WERE KILLED THEY'D HAVE A BIGGER PROBLEM ON THEIR HANDS. BUT THE PURPOSE OF WRITING THIS IS TO LET YOU KNOW I THINK MORE TIRES WERE EFFECTED THAN CONTINENTAL TIRES IS CONSIDERING. CAN SOMEONE PLEASE LET ME KNOW WHAT I SHOULD DO NEXT BECAUSE I BELIEVE OTHERS WILL CONTINUE TO HAVE THESE TYPE OF PROBLEMS AND THEY JUST DON'T KNOW HOW TO GET HELP EITHER. I THINK THERE NEEDS TO BE ANOTHER INVESTIGATION OF THESE TIRES. I HAVE SEEN THE COMPLAINTS POSTED AND THEY SEEM TO HAVE BEEN REPORTED AFTER THE ORGINIAL RECALL HAS EXPIRED AND WE SHOULD NOT BE PENALIZED FOR THIS PROBLEM HAPPENING AFTER YOUR EXPIRATION DATE OF HELPING PEOPLE. IF A TIRE IS BAD IT'S SEEMS TO ME YOU SHOULD NOT BE ABLE TO PUT A CAP ON THAT. *AK

A 2000 FORD F-350, DUALLY. ON THE INTERSTATE, THE FRONT LEFT TIRE PEALED LIKE A BANANA. WE DIDN'T KNOW WHAT HAD TAKEN PLACE UNTIL GETTING THE TRUCK UNDER CONTROL AND STOPPED. THOUGHT IT WAS OUR TIME, VERY LUCKY THE TRUCK DID NOT ROLL OVER. THE DAMAGE WAS SHOCKING! FRONT BUMPER, ALONG THE WHOLE LEFT SIDE AND UNDER CARRIAGE TO THE BACK . DAMAGED! *JB

THIS IS A MODIFIED COPY OF A LETTER SENT TO CONTINENTAL TIRE OF NORTH AMERICA, INC. AND TO FORD MOTOR COMPANY. THE REASON FOR INFORMING THE NHTSA OF THIS IS THE HOPE THAT THESE COMPANIES WILL BE HELD ACCOUNTABLE FOR THE PRODUCTS THEY SELL THE AMERICAN PUBLIC. I DRIVE IS A 2001 FORD EXPEDITION, WHICH AT THE TIME OF THE INCIDENT HAD 26,000 MILES ON IT AND CAME STOCKED WITH GENERAL GRABBER AW TIRES DOT# ADT044T4900 SIZE 275/60/17. THE REASON FOR THIS LETTER IS NOT ONLY TO INFORM YOU OF MY DISGUST, BUT ALSO TO INFORM YOU THAT THIS TIRE CAUSED CLOSE TO $3,000 WORTH OF DAMAGE TO MY VEHICLE AND ALSO PUT MY FAMILY AND I IN DANGER ON THAT DAY AND EVERY OTHER DAY WE DROVE ON GENERAL TIRES. I ALSO WAS TOLD BY SEVERAL TIRE DISTRIBUTORSHIPS, THE TIRES WERE POORLY MADE AND IN ORDER FOR FORD TO MAKE A BUCK AND CONTINENTAL TIRE CO TO INCREASE THEIR PROFIT MARGIN EQUIPPED THOUSANDS OF FORD VEHICLES WITH AN INFERIOR PRODUCT. I DONT EXPECT POOR QUALITY ON ANY PART OF A VEHICLE THAT COSTS MORE THEN $40,000, WHICH IS WHY I AM FORWARDING THIS LETTER TO FORD MOTOR CO. AS A RESULT, I HAVE LOST ALL FAITH AND CONFIDENCE IN YOUR ABILITY TO PRODUCE A TIRE THAT IS SUITABLE FOR THE AMERICAN PUBLIC, AS WELL AS FORD TO PRODUCE A SUPERIOR PRODUCT FOR ITS CUSTOMERS. THIS IS WHY I AM ASKING FOR TOTAL REIMBURSEMENT FOR ALL COSTS, INCLUDING REPLACEMENT OF ALL TIRES TO ANOTHER BRAND AND COST OF A RENTAL VEHICLE WHILE MY CAR IS BEING REPAIRED. (ALL RECEIPTS ARE INCLUDED, BUT THIS IS AN ESTIMATE AND NOT A FINAL TOTAL.) IT SHOULD ALSO BE NOTED THAT I DID HURT MY BACK DURING THIS INCIDENT, BUT DID NOT RECEIVE MEDICAL ATTENTION. I PUT THIS IN THE CLAIM INFORMATION REPORT SO IF ANYTHING ARISES YOU CAN BE INFORMED. THE TIRE IN QUESTION WILL BE SENT OUT OF GAINESVILLE TX THIS WEEK. YOUR PROMPT ATTENTION TO THIS MATTER IS APPRECIATED. CORDIALLY, BILL COURY. *AK

GENERAL GRABBER AW 225-70-15 STOCK ON 2002 NISSAN FRONTIER HAVE BELT SEPARATION IN THE SIDEWALLS. I HAVE FILED A COMPLAINT WITH GENERAL TIRE (#55041). HAVE ALSO CONTACTED NISSAN TO HAVE A SPECIALIST CHECK IT OUT. COMPLAINT NUMBER [REQ:195685] <::2GD6LYFJIWV6OVJY:: > WITH JANE NATIONAL DIRECT MARKETING E-MAIL ADDRESS: NNACONSUMERAFFAIRS [[email protected]].*AK

GENERAL GRABBER AW (225-75-15). I ALMOST HAD THREE ROLLOVERS WITH MY 7 YEAR OLD SON IN THE TRUCK. ENTERING I-24 W EXIT 78 HEADING FROM MURFREESBORO TO NASHVILLE. I WAS TRAVELING AT SPEEDS NOT OVER 35MPH. I WOULD HAVE LOST CONTROL OF THE TRUCK IF I WAS GOING ANY FASTER. THE SIDEWALLS OF THE TIRES ARE DEFECTIVE. YOU CAN TELL BY VISUAL INSPECTIONS. *PH

AS WE WERE DRIVING WE HAD A TIRE TREAD SEPARATION. LUCKLY, WE DID NOT FLIP OVER IN OUR 2001 FORD EXPEDITION. TO OUR KNOWLEDGE WHEN WE GOT HOME WE CHECKED THE TIRES NUMBER AND IT WAS A RECALLED GENERAL- GRABBER AW.FORTUNATELY, WE ALL SURVIVED BUT OUR CAR HAS MAJOR DAMAGE. THE RECALL ON THE TIRES ENDED APRIL 1ST, 2003 AND WE PURCHASED THE SUV THE SAME MONTH.NOW THE TIRE MANUFACTURE DOESNOT WANT TO DO ANYTHING, FORD COMPANY SAYS-THEY WONT DO ANYTHING- THE DEALERSHIP THAT WE PURCHASED THE SUV FROM SAYS THEY'RE NOT RESPONSIBLE HOW DOES THE DEALERSHIP NOT KNOW ABOUT THE GRENADE THEY SOLD ME? I THOUGHT THAT THE PURPOSE OF A RECALL WAS TO SAVE LIVES... I ALMOST LOST MY FAMILY AND MY LIFE- IF WE DID DIE OR ONE OF MY FAMILY MEMBERS- WOULD SOMEONE FINALLY LISTEN? WELL, THAT'S THE IMPRESSION I'M GETTING.WHEN WILL THE RULES CHANGE? NTSB-SHOULD HELP ME BECAUSE THAT'S WHY YOU ALL DO THE WORK THAT YOU DO. I STILL HAVE THE TIRE -THE DAMAGED TIRE THAT IS-WHAT DO I DO?*AK

I HAVE A 2000 FORD EXPEDITION. LAST JUNE, JUST AFTER HAVING THE CAR SERVICED, I NOTICED MY GENERAL GRABBER TIRES DELAMINATING AND COMING APART. I IMMEDIATELY CALLED MY LOCAL FORD DEALER AND WAS TOLD THERE WAS NO RECALL ON THE TIRES, BUT TO SAVE ANY RECEIPTS WHEN I PURCHASE NEW TIRES IN THE EVENT THERE IS A RECALL. I REPLACED THE TIRES AND SAVED THE RECEPT. I RECEIVED A RECALL NOTICE FROM FORD LATER IN THE YEAR. WHEN I CALLED THEM THEY SAID TO BRING THE VEHICLE IN. I EXPLAINED THAT I HAD REPLACED THE TIRES. I WAS TOLD MY CLAIM WAS WITH CONTINENTAL TIRE, NOT FORD, AND THAT CONTINENTAL WOULD BE CONTACTING ME. THEY NEVER DID CONTACT ME AND I FINALLY HAD THE OPPORTUNITY TO CALL CONTINENTAL TIRE WITH A PHONE NO. GIVEN TO ME BY FORD. CONTINENTAL TIRE NOW SAYS THAT THE RECALL IS OVER AND THERE IS NO WAY TO RECOUP MY EXPENSES. I NEED YOUR HELP. IN MY CASE NO ONE WAS INJURED BECAUSE I MADE A VEHICLE INSPECTION AND HAD THE TIRES REPLACED (BEFORE THE RECALL WAS MADE). IF THERE HAD BEEN A DEATH, WE'D BE IN COURT RIGHT NOW, BUT BECAUSE THERE WASN'T I'M BEING PENALIZED FOR THE COST OF THE TIRES AND BEING VIGILANT. *JB

THE VEHICLE EXPERIENCED IRREGULAR TREAD WEAR, THE REAR TIRE WAS REPLACED DUE TO SEPARATION OF THE BELT WHICH WAS CAUSED BY THE IRREGULAR WEAR. *SCC *JB

CONTINENTAL TIRES SENT THE CONSUMER A RECALL/REIBURSEMENT FORM IN REFERENCE TO GRABBER TIRE(S), WHICH WERE BOUGHT BETWEEN AUG 19, 2001-OCT 10,2002/ AW P275/80R17/P275/60R17. THE FRONT SEAT BELT ASSEMBLY WAS BROKEN. SCC

IN REFERENCE TO THE RECALL ON THE CONTINENTAL/GENERAL GRABBER AW TIRE SIZE P275/60R17 ON MY 2000 FORD EXPEDITION. I FOLLOWED THE INSTRUCTIONS PER CONTINENTAL TIRE FOR REIMBURSEMENT OF TIRES I HAD ALREADY REPLACED, NOW THEY REFUSE TO DO SO. UNFORTUNATELY I FEEL THIS COULD BE RESOLVED IF SOMEONE WOULD JUST LISTEN, BUT THAT DOES NOT SEEM TO HAPPEN WHEN I CONTACTED THEM. TS