MICHELIN TIRES Complaints

TL* THE CONTACT OWNS A 2006 LEXUS RX-330 EQUIPPED WITH MICHELIN MXM4 TIRES, SIZE P235/55/R18. THE CONTACT WAS DRIVING 65 MPH WHEN THE FRONT END STARTED TO SHAKE VIOLENTLY. THE CONTACT STATED THAT THERE WAS A BLOWOUT OF THE FRONT PASSENGER TIRE AND NOTICED THAT THE FRONT DRIVER SIDE TIRE WAS LOSING AIR PRESSURE. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP. THE LOCAL REPAIR SHOP STATED THAT THE FRONT DRIVER SIDE VALVE STEM WENT BAD AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 68,700 AND THE CURRENT MILEAGE WAS 69,200. UPDATED 01/25/12 *BF THE CONSUMER STATED THE COMPLAINT WAS ABOUT VALVE STEMS THAT WERE INSTALLED AT AN ESTABLISHMENT ON AT LEAST TWO OCCASIONS. UPDATED 01/27/12

OEM TIRES ON 2009 HONDA ODYSSEY, MICHELIN 235/65R-16 ENERGY LX4..13,500 MILES ON VEHICLE...SEVERE SIDEWALL CRACKING FOUND 10-23-11. TAKEN TO DISCOUNT TIRE FOR WARRANTY...7/32 TREAD VEHICLE 2 YRS OLD. TIRES ARE DEFECTIVE *ALL 4 EXPERIENCE SAME TYPE OF CRACKS ALL THE WAY AROUND THE TIRES, MICHELIN WILL NOT WARRANTY CRACKS, HOWEVER WILL COVER COST OF REPLACEMENT MINUS $ 219.00 WAS NOT INFORMED OF THIS WHEN PURCHASING VEHICLE NEW....THEY SAY WE ARE SORRY, BUT OUR LIABILITY IS ONLY 7/10 OF WHAT IT WAS...THEY ARE DEFECTIVE.... *TR

I PURCHASED TWO MICHELIN LTX MS2 235/75R15 TIRES FROM TIRE RACK.COM, E732381. THEY WERE DELIVERED SEPTEMBER 15, 2011 WITH AN INCORRECTLY COMPLETED OMB CONTROL NO. 2127-0050 TIRE REGISTRATION CARD. THE CARD LISTED THE BRAND AS BF GOODRICH AND THE TIRE IDENTIFICATION NUMBERS AS BETJMX912711. THE TIRES I RECEIVED ARE MICHELIN B3DDDVOX2511 ACCORDING TO THE TIRE SIDEWALLS. I CONTACTED TIRE RACK'S CUSTOMER SERVICE DEPARTMENT. THEY ADVISED THAT THERE SYSTEM SHOWED THAT I WAS SENT MICHELIN B3DDDVOX2511 TIRES AND THAT IT WAS NOT THEIR RESPONSIBILITY TO CORRECTLY COMPLETE THE TIRE REGISTRATION CARD. DOES THIS COMPLY WITH DOT REGULATIONS REGARDING TIRE RETAILER'S CONDUCT REGARDING TIRE RECALL REGISTRATION? *TR

TL* THE CONTACT OWNS A 2001 TOYOTA CAMRY EQUIPPED WITH MICHELIN HARMONY 205/65/R15 TIRES. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE REAR DRIVER'S SIDE TIRE BLEW OUT. A SPARE TIRE WAS INSTALLED AS A REPLACEMENT. APPROXIMATELY ONE MONTH LATER, THE SAME FAILURE OCCURRED ON THE REAR PASSENGER SIDE TIRE. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURES DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE ON THE TIRES WAS APPROXIMATELY 10,000. THE VEHICLE FAILURE MILEAGE WAS 115,000.

TL* THE CONTACT OWNS A 2007 HONDA ACCORD WITH MICHELIN MXM4 TIRES, SIZE P215/50/17. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SIDE TIRES BLEW OUT. THE CONTACT HAD TO REPLACE THE TIRES THREE TIMES DUE TO THE IDENTICAL FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED TO PAY HALF OF THE REPAIR COST. THE TIRES WERE REPLACED. THE DOT NUMBER WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 27,000 AND THE CURRENT MILEAGE WAS 30,000.

WE WERE TOLD DURING A ROUTINE ROTATE AND BALANCE SERVICE THAT THE TIRES HAD CRACKS IN THE SIDEWALL AND TREAD AREA. WE HAVE EXPERIENCED SEVERAL TIMES SUDDEN AIR PRESSURE LOSS DURING EXTREME WEATHER TEMPERATURE SWINGS. WE HAVE HAD THE TIRES CHECKED FOR PUNCTURES AND THE ALLOY RIMS CHECKED FOR POSSIBLE HOLES OR DEFECTS. I THEN APPROACHED THE DEALERSHIP AND (A MICHELIN RETAILER). BOTH ESTABLISHMENTS INDICATED THEY DID NOT HANDLE ORIGINAL EQUIPMENT WARRANTY ISSUES. I CONTACTED MICHELIN WHO REFERRED ME TO NTB WHICH CONFIRMED THE TIRE ISSUE. AFTER TWO CALLS TO MICHELIN I WAS ABLE TO FINALLY GOT THEM TO GIVE ME A 60% GOOD WILL CREDIT ON REPLACEMENT TIRES. THE TIRES HAD ONLY BEEN ON THE VEHICLE FOR TWO YEARS AND FOUR MONTHS. THEY HAD AT LEAST 50-60% TREAD LIFE REMAINING. MICHELIN WAS MORE INTERESTED IN MAKING EXCUSES THAN TRYING TO ADDRESS THE PROBLEM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TT

MICHELIN P225/50R17 MXV4 S8 TIRES HAVE DRY ROT CRACKING WITH OVER 40% TREAD LIFE LEFT. 3RD SET OF TIRES ON CAR IN 75K MILES. ALL WORE PREMATURELY AND/OR HAD DRY ROT CRACKS. AUTHORIZED MICHELIN TIRE DEALER INFORM ME THAT MICHELIN WILL NOT COVER THIS SAFETY DEFECT!! INTERNET HAS NUMEROUS SAME COMPLAINTS!! *KB

2011 LEXUS GX460 CONSTANT SHAKING/VIBRATIONS IN THE STEERING WHEEL MAINLY IN THE FRONT END. ALL 5 TIRES REPLACED AND SWITCHED TO A DIFFERENT BRAND, 4WHEEL ROAD FORCE BALANCE, RACK AND PINION STEERING ADJUSTED WHICH RESULTED IN MORE "PLAY" AND LESS CONTROL OFF THE TRUCK, STILL SHAKING/VIBRATING REMAINS AND LEXUS EXECUTIVES SAY THERE IS NO FIX FOR IT! SOMETIMES IT'S SO BAD YOU WONDER IF THE TRUCK IS GOING TO SHAKE OFF THE ROAD. *TT

FORD 6F35 TRANSMISSION HAS "DEAD SPOTS", JERKINESS AND HARD SHIFTING SINCE I OWNED THE CAR. AT 56,500 MILES, TRANSMISSION FLUID WAS FOUND TO BE LEAKING FROM THE DRIVE SHAFT AXLE AND THAT HAD TO BE REPLACED UNDER WARRANTY. THE TRANSMISSION IN THIS CAR IS DEFECTIVE AND SHOULD BE REPLACED. *TR

I HAVE 4 MICHELIN CROSS TERRAIN TIRES P265/70R17. THEY ARE UNDER WARRANTY WITH PLENTY OF TREAD BUT THE SIDE WALLS (NOT NEAR TREAD) OF ALL FOUR TIRES HAVE DEEP LONG CRACKS (UP TO 8 INCHES IN LENGTH) I NOTICED THIS SEPT. 2010 AND THE DEALER ISN'T VERY HELPFUL AND JUST WANTS TO CHARGE ME MONEY FOR NEW TIRES. I BELIEVE THIS IS A HUGE SAFETY HAZARD AND THEY SHOULD BE RECALLED! *KB