TOYO OPEN COUNTRY A/T TIRES Complaints

Was driving along at approximately 25 mph and had a major sudden failure of the right rear tire

The contact owns a 2015 Toyota Tacoma equipped with Toyo Tires, Tire Line: Open Country A/T II, Tire Size: 265/70/R16, DOT Number: CXLJ17M2318. The contact stated that there were cracks between the treads on all four tires. The tires were replacement tires. The tires were not replaced. The manufacturer was notified of the failure and referred the contact to the online tire seller. The vehicle failure mileage was approximately 62,000. The tires failure mileage was 8,500. The VIN was not available.

TOYO OPEN COUNTRY XTREAM AT2 - LT 275 / 85 R 17 LOAD RANGE E. BOTH LEFT AND RIGHT TIRES SUFFERED TREAD SEPARATION WITHIN 1000 MILES OF EACH OTHER. TIRE ARE NEARING THE END OF LIFE WITH APPROX 7500 MILES REMAINING UNTIL THEY MUST BE REPLACED. TREAD WEAR INDICATORS ARE STILL BELOW THE TREAD ON THE TIRES. TIRES ARE RUN AT PROPER INFLATION PRESSURE ON HEAVY DUTY PICKUP AT 75 PSI. NO DAMAGE TO VEHICLE AS BECAUSE I NOTICED BOTH TIRES BEING OUT OF ROUND BEFORE THEY FAILED.

The contact owns a 2011 Ford F-350 equipped with Toyo Tires, Tire Line: Open Country AT II, Tire Size: LT295/65/R20, DOT Number: 73D9M7L2017. The contact stated while driving 55 MPH and towing a fifth-wheel trailer, he noticed the vehicle was unbalanced on the rear driver’s side. The contact stated no warning light was illuminated. The contact was able to park at a nearby parking lot and noticed a 4-inch blister on the side of the rear driver’s side tire. The contact replaced the tire with a spare tire and continued driving to his destination. The contact took the vehicle to the local dealer, where it was determined that all four tires needed to be replaced. The vehicle was not repaired. The manufacturer of the tire had been informed of the failure. The failure mileage was 91,797.

ON MARCH 29TH AT 2:20 PM I HAD BOLTED ON AND TORQUED TO SPEC BRAND NEW TIRES AND WHEELS(WHICH I HAD BOUGHT FROM CUSTOM OFFSETS ONLINE AND WHERE SHIPPED TO ME BALANCED, MOUNTED AND READY TO GO) THEN AT AROUND 3:30PM THE INCIDENT OCCURRED. I WAS TRAVELING DOWN THE FREEWAY ABOUT 70 MILES AN HOUR IN THE FAR LEFT LANE AND IN ABOUT 2 MILES FROM GETTING ON THE FREEWAY I HEARD A LOUD BANG AND FELT THE FRONT LEFT SIDE OF THE TRUCK FALL ONTO THE RIM. AS SOON AS THE PRIOR EVENTS TOOK PLACE I SLOWLY STARTING TAPPING THE BREAKS TO WORK UP TO BREAKING FASTER AND HARDER TO SLOW DOWN BUT ON THE PARTICULAR PART OF THE HIGHWAY I WAS ON THE SHOULDER WAS LOSING MORE AND MORE AREA SO I EVENTUALLY ENDED UP HITTING THE K RAIL NOT INTENTIONALLY, COMING TO A STOP. PLEASE ALSO NOTE THAT I HAD NOT HIT NOR RUN ANYTHING OVER ON THIS CLEAN SMOOTH STRETCH OF HIGHWAY. AS DESCRIBED PRIOR I HAD STARTED TAPPING ON THE BREAKS SO I DIDN'T LOCK THEM UP THEN EVENTUALLY FULLY BREAKING AFTER TAPPING. FURTHER TO ADD 4 DAYS LATER ON APRIL 2 I WAS TAKING OFF THE WHEELS AND TIRES TO SEND THEM BACK TO THE COMPANY I PURCHASED THEM FROM (CUSTOM OFFSETS) I NOTICED THE REAR PASSENGER SIDE TIRE STARTED TO COME OFF THE BEAD AND CREATE A EGG ON THE SIDE WALL WHICH SHOWS THAT THERE ARE TWO AND JUST ONE DEFECTIVE TIRES SENT TO ME.THE TIRES WERE TOYO OPEN COUNTRY AT 3'S 315/75/16 AND THE WHEELS WERE AMERICAN RACING WHEELS 16X10'S SUPPLIED TO ME BY CUSTOM OFFSETS WEBSITE BALANCED AND MOUNTED.

2016 TOYOTA HIGHLANDER WITH OEM TOYO 245/55R19 OPEN COUNTRY M&S 103T TIRES AT ABOUT 70 MPH ON I95 SOUTH BOARD NEAR BRUNSWICK GA (EXIT 38?) , A LOUD BANG WAS HEARD AND THEN THE BUMPING MADE IT OBVIOUS A TIRE HAD FAILED SO THE VEHICLE WAS STOPPED WELL OF THE ROAD NEAR AN EXIT. THE LOCAL STATE HIGHWAY ASSISTANCE TRUCK (CHAMP) STOPPED AFTER ABOUT 20 MINUTES AND THE TOYOTA RESPONSE SERVICE TRUCK SHOWED UP ABOUT 20 MINUTES LATER - THE TIRE WAS CHANGED AND WE PROCEEDED ON OUR WAY - MANY THANKS TO THE "ROAD RANGER" AND HIS TRUCK AND EXPERTISE! THE TIRES HAD ABOUT 28,500 MILES ON THEM - ESTIMATE ABOUT 55%OF ORIGINAL TREAD AND ARE MARKED: DOT 78HH CND 1016. THERE APPEARS TO HAVE BEEN A HOLE IN THE SIDEWALL THAT CAUSED SUDDEN LOSS OF PRESSURE.

LEFT REAR TIRE ON OUR 2016 TOYOTA HIGHLANDER BEGIN TO LOOSE AIR WHILE PASSING A SEMI TRUCK ON THE INTERSTATE HIGHWAY. THE TIRE PRESSURE ALARM NOTIFIED THE DRIVER OF TIRE PRESSURE LOSS FOR AN EMERGENCY STOP. UPON A COMPLETE STOP THE TIRE PRESSURE HAD DROPPED ABOUT 85 % OR SO, (NOT FLAT BUT VERY NEAR SO AND COMPLETED THE AIR LOSS WITHIN A SHORT TIME AFTER STOPPING).. WE KNOW THIS BECAUSE I WAS FOLLOWING BEHIND MY WIFE DRIVING THE HIGHLANDER AT THE TIME. TRAVEL SPEED WAS BETWEEN 65 AND 70 MPH AT THE TIME. THE TIRES ARE THE ORIGINAL THAT CAME ON THE TOYOTA NEW AND HAD ABOUT 27000 MILES ON THEM. UPON INSPECTION OF THE TIRE IT LOOKS OBVIOUS THAT THE TIRE WAS DEFECTIVE DUE TO THE SUBSTANTIAL AMOUNT OF VISUAL CRUMBLED RUBBER ALL INSIDE THE TIRE SEPARATED FROM THE SIDEWALLS IN SIDE AND THE MASSIVE BLISTERS ON THE OUTSIDE OF THE TIRE, WE HAD ALL THE TIRES REPLACED ON THE VEHICLE AS WE HAD NO TRUST IN THE REST OF THE TIRES AFTER THIS HAPPENED. NEITHER THE TOYO TIRE MANUFACTURER REP., THE LOCAL TOYOTA DEALERSHIP, OR THE TOYOTA COMPANY WOULD TAKE RESPONSIBILITY FOR THE FAILURE, OR OFFERED ANY CONCESSIONS AGAINST THE REPLACEMENT TIRES. PHOTOS OF THE TIRE AND OR THE TIRE ITSELF IS AVAILABLE FOR NHTSA IF THERE IS A REQUEST TO REVIEW. POOR CUSTOMER SERVICE FROM THE TOYO TIRE MANUFACTURER, THE LOCAL DEALERSHIP OR THE TOYOTA COMPANY IS QUITE OBVIOUS TO US THAT THEY HAD NO CONCERN FOR OTHER PEOPLE THAT MAY HAVE THE SAME TOYO TIRES THAT TOYOTA CHOOSE TO PUT ON THE NEW VEHICLE THAT MAY CAUSE AN ACCIDENT. THE TIRE BRAND IS TOYO, TIRE LINE IS OPEN COUNTRY, TIRE SIZE 245-55-19 DOT # 73HH (CND2216)

TL* THE CONTACT OWNED A 2007 HONDA PILOT EQUIPPED WITH TOYO OPEN COUNTRY AT TIRES. THE TIRE SIZE WAS UNKNOWN. WHILE DRIVING 65 MPH, THE CONTACT HEARD AN ABNORMALLY LOUD NOISE. THE VEHICLE LOST CONTROL AND CRASHED INTO TREES AND THE MEDIAN. THE CONTACT STATED THAT THE REAR PASSENGER TIRE BLEW OUT. THE DRIVER SIDE AIR BAG; DEPLOYED, HOWEVER THE PASSENGER SIDE AIR BAG FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED FROM THE SCENE AND LATER DEEMED DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 115,000 AND THE TIRE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 1995 DODGE RAM 2500 EQUIPPED WITH TOYO TIRES OPEN COUNTRY A/T SIZE LT26570R17. THE DOT NUMBER WAS NOT AVAILABLE. THE CONTACT STATED THAT THE DRIVER'S SIDE FRONT PASSENGER TIRES BLEW DUE TO TREAD SEPARATION WHILE HE DROVE 45-65 MPH, CAUSING DAMAGED TO THE RUNNING BOARD AND BED. THE MANUFACTURER DENIED ASSISTANCE WITH THE REPAIR. THE PASSENGER SUFFERED INJURIES TO THE LOWER BACK. THE TIRES WERE REPLACED. THE TIRE FAILURE MILEAGE WAS 22,000. RK

I WAS TRAVELING DOWN AN INTERSTATE WHEN A REAR TIRE BLEW OUT. THE TIRE IS A TOYO CROSS COUNTRY A/T. HE TIRE SEPARATED COMPLETELY LEAVING THE SIDEWALLS ON THE RIM AND THE TREAD & BELTS & REST OF THE TIRE TORE OFF IN ONE PIECE. LUCKILY, THERE WAS NO ACCIDENT/ INJURY. I LOOKED UP RECALLS AND FOUND THERE IS A RECALL. I DID NOT RECEIVE A NOTICE. I HAVE TRIED TO CONTACT TOYO AND BEEN ON HOLD FOR OVER AN HOUR AT A TIME, LEFT MESSAGE WITHOUT RETURN CALL. THE TIRES HAVE LESS THAN 20,000 MILES ON THEM. I AM NOW VERY CONCERNED ABOUT THE SAFETY OF THE THREE REMAINING TIRES. THERE WAS ONLY MINOR PROPERTY DAMAGE TO THE TRUCK. *JB