TOYO OPEN COUNTRY A/T TIRES Complaints

TL*THE CONTACT OWNS A 2002 MERCURY MOUNTAINEER. THE VEHICLE HAS TOYO OPEN COUNTRY AT TIRES, SIZE P22570R15 (NA). THE TIRES WERE PURCHASED BRAND NEW IN MAY OF 2007 FROM JENSEN TIRE COMPANY WHILE DRIVING 15 MPH. AT 36,000 MILES, THE REAR PASSENGER TIRE BLEW OUT IN JUNE OF 2008. THE REPAIR SHOP STATED THAT THE TIRE WAS WORN DOWN TO THE STEEL. THE TIRE COMPANY FROM WHERE THE TIRE WAS PURCHASED IS PROVIDING REIMBURSEMENT FOR THE FAILED TIRE. THE REMAINING TIRES WERE INSPECTED BY OTHER SHOPS AND EACH SHOP RECOMMENDED THAT THE REST OF THE TIRES BE REPLACED. TOYO STATED THAT THE TIRES NEEDED AN ALIGNMENT. THE CONTACT STATED THAT AN ALIGNMENT HAD JUST BEEN PERFORMED; HOWEVER, THE MANUFACTURER ADVISED HER TO HAVE ANOTHER ONE. WHILE THE VEHICLE WAS AT THE SHOP, THE MECHANIC STATED THAT THE BALL JOINTS WERE DEFECTIVE DUE TO THE DAMAGE CAUSED BY THE TIRES AND NEEDED TO BE REPLACED. THE BALL JOINTS HAVE NOT BEEN REPLACED AND THE MANUFACTURER IS REFUSING RESPONSIBILITY FOR THE REPAIRS. THE FAILURE MILEAGE WAS 34,200 AND CURRENT MILEAGE WAS 123,402.

TL*THE CONTACT OWNS A 1998 FORD F-150. THE VEHICLE HAS TOYO OPEN COUNTRY AT TIRES, SIZE P235/70/R16. THE CONTACT NOTICED THAT THE SIDEWALLS OF THE FRONT DRIVER'S SIDE, FRONT PASSENGER SIDE, AND REAR PASSENGER SIDE TIRES WERE CRACKED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP AND ALL FOUR TIRES WERE REPLACED. THE CONTACT WAS CONCERNED OF THE SAFETY RISK INVOLVED. THE FAILURE AND CURRENT MILEAGES WERE 116,000. UPDATED 12-01-08 *BF UPDATED 12/02/08. *JB