YOKOHAMA YOKOHAMA TIRES Complaints

TL* THE CONTACT OWNS A 2011 TOYOTA RAV4 EQUIPPED WITH YOKOHAMA TIRES, SIZE P225/65/R17. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, ONE OF THE TIRES EXPLODED. THE CONTACT WAS ABLE TO SAFELY PULL OVER. AFTER INSPECTING THE VEHICLE THE CONTACT SAW THAT THE FRONT PASSENGER SIDE TIRE SIDEWALL FAILED. THE VEHICLE WAS TOWED TO A BODY SHOP BECAUSE THERE WERE EXTERIOR DAMAGES TO THE FRONT PASSENGER SIDE OF THE FENDER, BUMPER, FRONT PASSENGER SIDE TRIM AND THE WIRING HARNESS. THE VEHICLE WAS REPAIRED FOR THE BODY DAMAGE AND LATER TOWED TO AN INDEPENDENT MECHANIC FOR THE TIRE REPAIR. THE VEHICLE WAS REPAIRED FOR ALL FOUR TIRES. THE FAILURE MILEAGE WAS APPROXIMATELY 19,985.

TL* THE CONTACT OWNS A SET OF YOKOHANA LT TIRES, SIZE: 265 75R 16 (N/A). THE CONTACT STATED THAT WHILE DRIVING 65 MPH THE FRONT PASSENGER SIDE TIRE EXPLODED, CAUSING DAMAGE TO THE HOOD AND FENDER. SEVERAL WEEKS LATER THE REAR PASSENGER SIDE IRE EXPLODED, ALSO CAUSING EXTENSIVE DAMAGE TO THE REAR OF THE VEHICLE. THE TIRES WERE ONLY 3 MONTHS OLD WHEN THE FAILURE OCCURRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND STATED THAT THEY WOULD SEND SOMEONE TO FURTHER INVESTIGATE THE TIRES. THE VEIHCLE FAILURE MILEAGE WAS UNAVAILABLE. THE TIRE FAILURE MILEAGE WAS 10,000.THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2004 TOYOTA AVALON EQUIPPED WITH YOKOHAMA ASCEND TIRES, SIZE P205/60/R16. THE CONTACT STATED THAT WHEN THE VEHICLE REACHED 55 MPH, THE STEERING WHEEL VIBRATED. THE STEERING WHEEL DID NOT VIBRATE PRIOR TO THE TIRES BEING CHANGED. THE CONTACT HAD THE TIRES BALANCED AGAIN AFTER THE CHANGE, BUT THE FAILURE CONTINUED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 47,086. UPDATED 08/20/12 *BF UPDATED 08/20/2012 *JS

I PURCHASED TIRES FROM MANTECA TIRES IN MAY OF 2010. THE TIRES WERE YOKOHAMA PRADA TIRES FOR A TOTAL OF 359.80. I HAD THE TIRES BALANCED, ALIGNED AND ROTATED AT REGULAR INTERVALS. THE TIRES FROM DAY ONE WERE MAKING EXTREME NOISE AND I HAD NOTIFIED MANTECA TIRES THAT THE TIRES WERE CAUSING NOISE. THEY SUGGESTED TO ROTATE THEM AND USE THEM FOR A WHILE TO SEE IF THE TIRES CONTINUED TO MAKE NOISE. I DID SO AND THEN ALSO TOOK THEM IN LATER TO BE ROTATED AGAIN AND HAD THEM CHECK THE NOISE. THEY STATED THAT I SHOULD LET SOME MORE TIME GO ON THEM AND CONTINUE TO DRIVE TO SEE IF AGAIN THE NOISE WOULD GO AWAY. IT DID NOT AND THE NOISE WAS GETTING WORSE. I DID NOT FEEL THAT THESE WERE SAFE. THEY SAID I SHOULD CONTACT YOKOHAMA, WHICH I DID. THEY TOLD ME TO TAKE IT TO A LOCAL TIRE COMPANY AND GET IT CHECKED OUT. YOKOHAMA WAS CLAIMING THAT THE TIRES ARE NOT COVERED UNDER WARRANTY BECAUSE THEY STATED THERE WAS SOME CUPPING. I TOLD THEM HOW CAN THAT BE, WHEN I NEVER HAD THIS ROAD NOISE WITH MY LAST TIRES AND I HAD THESE TIRES ROTATED, ALIGNED AND BALANCED. THEY SAID THEY WOULD OFFER A 25 % DISCOUNT ON NEW TIRES. THAT IS NOT HONORING A WARRANTY. A LITTLE OVER A YEAR LATER, A PERSON SHOULD NOT HAVE TO REPLACE TIRES. MANTECA TIRES THEN WHEN ON TO FAX THEM PAPERWORK AND TALK TO THEM, WHICH IT TOOK YOKOHAMA THREE DAYS TO GET BACK WITH THEM AND THEN THEY ONLY OFFERED A 40% DISCOUNT ON NEW TIRES. IF I HAVE BALANCED MY TIRES, ROTATED THEM AND DONE EVERYTHING I SHOULD AS A CAR OWNER AND THOSE TIRES ARE STILL MAKING NOISE, THEN IT IS CLEARLY THE FAULT OF THE TIRES. WHAT WOULD MAKE ME BUY YOKOHAMA TIRES AGAIN, EVEN AT A DISCOUNT, WHEN THEY DO NOT HONOR THE WARRANTY THEY OFFERED IN THE FIRST PLACE. THESE ARE OBVIOUSLY FAULTY TIRES AND I AM NOT THE FIRST ONE TO COMPLAIN OF THE EXTREME ROAD NOISE FROM THESE TIRES. IF YOU RESEARCH ON THE INTERNET, THERE ARE SEVERAL OTHER CONSUMERS THAT HAVE EXPERIENCED THE SAME WITH YOKOHAMA TIRES. THEY TOO, HAVE COMPLAINED OF YOKOHAMA NOT HONORING WARRANTIES. *TR

I PURCHASED MY TIRES ON 3-14-10. THERE IS SUCH EXCESSIVE ROAD NOISE THAT WITHIN 30 MINUTES OF A TRIP YOU WILL HAVE A SPLITTING HEAD ACHE. MY PURCHASE OF TIRES, ROAD HAZARD WARRANTY HIGH PER AND 3YR WHELEL ALIGNMENT WAS 627.45. I HAVE GONE TO HAVE TIRES ROTATED BALANCED AND ALIGNMENT REGULARLY. IT IS A BIG INCONVEIENCE TO DRIVE MY VUE BECAUSE OF THE NOISE. THIS IS TO MUCH. I HAVE NEVER BEEN SO UNHAPPY AND DISSATISFIED WITH THE PURCHASE OF TIRES I HAVE MADE LIKE I AM WITH THESE YOKOHAMA TIRES SIZE 225/65R17 102 , 31920. I HAVE NOTHING GOOD TO SAY ABOUT YOKOHAMA TIRES AT THIS POINT. I CAN'T GET ANY SATISFACTION ON THEM. YOU WOULD THINK THAT NEW TIRES WOULDN'T PICK UP PUNCTURES SO EASY EITHER BUT THEY DO. I HATE MY PURCHASE AND I WILL NOT ADVISE ANYONE TO BUY A YOKOHAMA TIRE OF ANY KIND. IT CAN'T BE THAT THE TIRES ARE WORN BECAUSE THEY ARE NOT WORN. I HAVEN'T EVEN PUT 20,000 MILES ON THE TIRES YET. I EVEN WENT AS FAR TO SEE IF THERE WAS SOMETHING WRONG WITH MY WHEELS. BEARING.. SEALS.. AND ALL AND NOTHING IS WRONG THERE. I HAVE HAD NO SATISFACTION FROM ANYONE ON THESE TIRES. NOW I FOUND THIS SITE. LET'S SEE WHAT KIND OF RESPONSE I GET HERE. *TT

HAD A BLOWOUT ON RIGHT REAR OUTSIDE TIRE ON VEHICLE (2008 MITSUBISHI FUSO FE145) NOTE: FE 145 WAS NOT AN OPTION TO SELECT FOR COMPLAINT). TRUCK WAS EMPTY COMING BACK FROM RUNS AND HAD NOT ENCOUNTERED ANY OBSTRUCTION ON ROAD PRIOR TO FAILING. YOKOHAMA HAD ALREADY PROVIDED A CREDIT FOR 2 TIRES PREVIOUSLY REPLACED ON OUR TRUCK THAT WERE DEFECTIVE. THIS BLOWOUT SHOWED EVIDENCE OF TREAD SEPARATION. I'M CONCERNED ABOUT THE REMAINING 2 TIRES ON TRUCK AND FEAR FOR THE SAFETY OF OTHERS WHO HAVE SAME TIRES. *TR

FRONT TIRES CHIPPING ON THE INSIDE AND OUTSIDE. TOLD TO GET THEM ROTATED AND ALIGNMENT. 6 LUG NUTS BROKE OFF DURING THE ROTATION AND THE ALIGNMENT WAS NOT THAT FAR OFF. TOLD THE TIRES WHERE THE WRONG ONES FOR THAT HEAVY OF A VEHICLE. TOOK TO THE DEALER AND HE LAUGHED AT ME AND SAID THEY WOULD LOVE TO CHARGE ME TO REPLACE ALL MY LUG NUTS AND THOSE WHERE THE RIGHT TIRES FOR THE VEHICLE AND HE SAID I WAS LUCKY TO GET 35,000 MILES OUT OF THEM BECAUSE EVERYONE ELSE ONLY GOT 25,000 MILES WITH THE TIRES HE THEN TRIED TO SELL ME A NEW SET OF TIRES. FOUR DAYS LATER THE CAR DECIDED TO DRIVE ITSELF INTO A TREE AT 20 MILES AN HOUR. NO AIR BAGS DEPLOYED BUT THE CAR WAS TOTALED. *KB

MAZDA MIATA 2006, YOKOHAMA TIRE ADVANA11A205/50R16, DRIVING ON I-10 ON RAMP ABOUT 45-50MPH, BIG POP AND THUD, PULLED OVER ON SHOULDER, LOOKED AT BACK RIGHT REAR TIRE HAD SPLIT ON INSIDE OF TIRE BETWEEN RIM AND TIRE EDGE ABOUT 10 INCHES LONG. TIRE WAS MAINTAINED WITH CORRECT AIR PRESSURE AND ROTATION BY AUTO DEALER THAT SOLD ME THE MIATA. THE CAR DEALERSHIP HAD A TIRES FOR LIFE PROGRAM ON MY MIATA AND THIS WAS MY SECOND SET AND I HAD APPROX. 45,500 MILES ON THE CAR. I WAS VERY THANKFUL THE TIRES HAD BEEN ROTATED ON THE LAST OIL CHANGE/INSPECTION POINT ON MY CARS MAINTENANCE PROGRAM.--OR THAT TIRE WOULD HAVE BEEN ON MY FRONT--PROBABLY WOULD HAVE FLIPPED THE CAR. I WOULD LIKE TO KNOW IF THIS PARTICULAR TIRE IS DEFECTIVE OR A FLUKE, BECAUSE THIS IS THE KIND OF TIRES THAT MY DEALER WILL PUT ON MY MIATA FOR THE ENTIRE TIME I OWN THIS CAR? THANKS FOR YOUR HELP. *TR

YOKOHAMA YK520 335/45R/17 TIRES... DRIVING ALONG WITH MY 2001 AUDI S4 AND STARTED NOTICING A WOBBLE OR SHIMMY IN THE STEERING WHEEL. KEPT GETTING WORSE. THE TIRES HAVE LESS THAN 20K MILES ON THEM SO I THOUGH I NEEDED AN ALIGNMENT. (ENTIRE FRONT SUSPENSION HAS BEEN UPGRADED).. I TOOK THE TIRES OFF TO MAKE SURE I DIDN;T HAVE A BENT RIM AND NOTICED BOTH FRONT TIRES WERE WORN OUT/CUT ON THE OUTER CORNER/LIP OF THE TIRES. I FIRST THOUGHT IT WAS CAUSED BY THE CONTROL ARMS. MY MECHANIC LOOKED AT THEM AND TOLD ME THAT THE BELTS HAD SEPARATED ON BOTH TIRES CAUSING THE TIRE TO "DEFORM" AND THEN HIT MY CONTROL ARMS/WISHBONE. HE SAID IT LOOKS LIKE ANOTHER 100 MILES AND BOTH FRONT TIRES WOULD HAVE BLOWN APART. THAT REALLY SOUNDED LIKE FUN ON THE FREEWAY AT FREEWAY SPEEDS...! I ROTATED THE FRONT TIRES WITH THE "GOOD" REAR TIRES, AND HAVE CHECKED THEM EVERY 20 MILES. ABSOLUTELY NO HITTING OR RUBBING ON ANYTHING. SO YES, THE BELTS HAD SEPARATED. *TR

ON APRIL 13, 2010 I WAS TOLD BY THE SALESMAN THAT THE YOKOHAMA TIRE IS AS GOOD AS THE MICHELIN TIRES THAT I HAD ON MY CAR. (1 OF MY MICHELIN TIRES WAS SHOWING STEEL BELTS, APPARENTLY FROM SPINNING MY TIRES TRYING TO GET OUT OF THE SNOW ON MY GRAVEL DRIVEWAY THIS PAST MAR 2010.) SINCE THE MICHELINS WERE NEARLY 4 YEARS OLD AND THE SALESMAN SAID THE SIDEWALLS WERE ROTTING, ON APR 13, 2010, I PURCHASED 4 YOKAHAMA TIRES. ON APR 17, 2010, I VISITED FRIENDS IN REHOBOTH BEACH AREA OF DE AND WHILE PRKG AT THE GROCERY STORE I HIT A CURB/PRKG STOP WHILE PRKG. THE SPEED OF TRAVEL AT THE TIME WAS AT A COAST SINCE I HAD MY FOOT ON THE BRAKE AT THE TIME. THE IMPACT WAS SO SLIGHT NEITHER I NOR MY PASS. WAS PROMPTED TO INSPECT THE TIRE. AFTER A NORMAL WKND OF DRIVING THROUGH TOWN AND THEN RETURNING TO MY HOME IN LEXINGTON, VA., I NOTICED THE BUBBLE IN THE SIDEWALL OF THE RIGHT FRONT TIRE. THERE WAS NO IMPACT MARK ON THE TIRE THAT I COULD SEE THAT WOULD CAUSE ME TO THINK THAT I HAD HIT SOMETHING SHARP. THE SALESMAN WHO SOLD ME THE TIRE POINTED TO A SPOT ON THE BUBBLE( I COULD NOT DISCERN THE MARK) WITH A PEN POINT AND SAID THAT THERE IS A MARK ON THE TIRE AND IT SEEMS THAT THE BUBBLE WAS CAUSED BY HITTING SOMETHING SHARP. NOW, I DO NOT CONTEND THAT I DID NOT HIT A PKNG/CURB STOP...I CONTEND IT WAS OF NO GREAT SPEED AT IMPACT. I CONTEND THAT THIS TIRE MAY BE UNSAFE; ESPECIALLY IF IT HAD FAILED DURING MY 450-MILE DRIVE HOME FROM DE. THE SALESMAN SAID, "WELL, IF YOU HIT IT AT JUST THE RIGHT WAY, IT WILL DAMAGE THE TIRE." ( I THINK MY OLD MICHELIN TIRES WOULD HAVE FAIRED BETTER AND I PROMPTLY REPLACED THE YOKOHAMA WITH MICHELINS. I FEEL SAFER BUT FEEL THIS NEEDS TO BE REPORTED. THERE WAS NO BLEMISH, YET THE SIDEWALL INSIDE THE TIRE WAS JAGGEDLY RIPPED APPROX. 1-INCH IN LENGTH. CASE # YOKOHAMA [XXX] CLAIM ADJUSTMENT NO. [XXX] PURCHASED FROM TERRY'S TIRE TOWN, HENRICO, VA 23222 THROUGH LEXINGTON EXPRESS LUBE, LEXINGTON, VA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR