2021 ACURA TLX Complaints

2021 Acura TLX Type S SH-AWD. Total mechanical failure of PTU/transfer case spline interface at 29,800 miles within factory powertrain warranty. Vehicle operated silently in FWD-only with no warning lights, no fault codes, and no dashboard alerts — consistent with all complaints cited in NHTSA Defect Petition DP26001 (opened March 6, 2026, NHTSA #11712885). Failure confirmed by dealer via lift test: propeller shaft and rear wheels stationary while fronts spun. During actuator test, Check AWD System light illuminated for the first time — because the lift removed road-induced wheel rotation that had masked the failure from the ECU throughout normal driving. This is the only condition under which this failure mode is electronically detectable. Dealer replaced transmission (remanufactured ATR kit) and PTU under warranty. Repair took 38 days. CRITICAL-THIRD PTU REVISION: Replacement PTU installed was part #29000-5YK-070. Known revision history: -050 (original, confirmed failure part) ? 060 (revised ~2022) ? 070 (installed June 2026). The 070 does not appear in any public OEM parts database. Acura has now revised this component three times with zero TSBs, zero public disclosure of engineering changes, and no recall. The 070 revision appearing after DP26001 opened in March 2026 suggests a silent root cause fix while avoiding formal recall obligations. CRITICAL-DPSM GOODWILL CLAUSE: Acura required acceptance of "One Time Goodwill Authorized by DPSM" as condition of repair. This was a warranty obligation, not a goodwill gesture. This clause was imposed while DP26001 is under active federal review, before factory warranty expires, with no confirmed root cause fix. If the 070 part fails again, this clause may be used to deny future warranty coverage. Requesting: (1) complaint added to DP26001 record; (2) Acura compelled to disclose engineering changes between part numbers 050, 060, 070; (3) investigation of DPSM Goodwill clause as systematic pre-recall liability limiation

I am submitting this complaint in reference to NHTSA Defect Petition DP26001, opened March 6, 2026, investigating loss of all-wheel drive capability in 2021-2023 Acura TLX vehicles due to interfacing spline failure between the transmission and the power takeoff unit (transfer case). I am the owner of a 2021 Acura TLX SH-AWD with 55,300 miles. I purchased this vehicle on June 2nd, 2026. I have not yet experienced a failure, but I am registering as an affected vehicle owner given the known defect pattern documented in DP26001 and consistent with the 137,329-vehicle population identified in the NHTSA investigation. The failure mode as described in DP26001 involves stripping of splines at the transmission-to-PTU junction, resulting in sudden and complete loss of rear-wheel drive without warning lights or dashboard indication. Documented repair costs for this failure range from $5,000 to $19,000 depending on extent of damage. I am registering this complaint to be included in the documented owner population should the petition escalate to a formal defect investigation or recall. I request notification of any recall action, extended warranty coverage determination, or technical service bulletin issued for this failure pattern.

El problema es exactamente en el tanque de la gasolina, se está saliendo la gasolina en la unión de la manguera de llenado con el tanque de gasolina. Esto representa un riesgo no solo para mi seguridad sino también para cualquier persona.

Transfer case failure. I was driving my 2021 Acura TLX Type S when I suddenly heard a loud pop from underneath the car. Right after that, the SH AWD system stopped working and the car was only driving in front wheel drive. There were no warning lights or signs before it happened, due to it being a mechanical failure and not an electrical one because the car does not have sensors for the transfer case. After getting it checked out, I was told the splines between the transfer case and transmission were stripped. I’ve also seen that a lot of other 2021 to 2023 TLX Type S owners have had the same problem. It’s concerning because the AWD system failed out of nowhere, especially since the car depends on it for traction and stability. The car now needs a new transfer case and possibly more drivetrain repairs. (Proof shown in pdf down below, only front wheels spinning)

I drive a 2021 Acura TLX 2.0 L turbo 4 cylinder. I was driving to work on [XXX] on a busy street in Boyle Heights, Ca. When all of sudden I get a warning indicator “engine temp is high do not drive”. Pulled over immediately. Good thing I was in the far right lane and was able to pull over and not stall or get rear ended by another vehicle behind me. There were no warning, symptoms and indicators of the engine's overheating. My vehicle has been in great condition prior with no major or minor issues with my vehicle. We took it to two dealerships for diagnostics. The head gasket blown, empty coolant reservoir, cracked engine block, and other parts of the engine were affected. What if I was on a highway and the car stalled. I could’ve been seriously injured or seriously injured someone else on the road. Acura corporate is aware of our situation and refuse to own their engine safety defects. They want us to pay out of pocket to repair our vehicle. My car is 5 years old there is no way out of nowhere my vehicle should have this type of engine issues. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Dealers are investigating and need replacing rear shocks/solenoids, stroke sensors, and wiring harnesses. The issue is commonly identified as corrosion in the rear stroke sensor wiring harness or faulty damper make "Adaptive Damper System" (ADS) error light on and can't not make change for the setting as acura design issue !

Took my car for an oil change and found that the transfer case is leaking its fluid. Known to lead to tranfer case failure.

} I am submitting an update to my previous complaint. In my original complaint, I stated that the vehicle had not received transmission service. After reviewing my records, I confirmed that a transmission fluid service (drain and refill with inspection) was performed at an Acura dealership in July 2024. Despite this maintenance, the transmission still failed at approximately 84,000 miles. I am providing this update to ensure the complaint is accurate

I am reporting a transmission failure in my 2021 Acura TLX with approximately 84,300miles. While driving under normal conditions, after about 30 minutes on the road, I came to a stop at a red light. When I attempted to accelerate again, the vehicle would not shift out of first gear. The engine would rev, but the transmission failed to upshift. I also experienced a hard and abrupt engagement when shifting the vehicle into reverse. This issue occurred suddenly without warning and made the vehicle unsafe to operate in traffic, as I was unable to accelerate properly or maintain normal driving speed. The vehicle has been regularly serviced at an Acura dealership. At the time of the incident, the transmission fluid had not yet been replaced but had recently been recommended during a scheduled service visit. The vehicle is currently at an Acura dealership where I normally get the car serviced. The dealership has diagnosed the issue as an internal transmission failure and is recommending a transmission replacement.

Sunroof exploded during drive on highway. No contact was made by any small or large objects