2009 AUDI A4 Complaints

THE COOLANT RESERVOIR WOULD EMPTY RESULTING IN THE COOLANT LIGHT COMING ON. THE CAR WOULDN'T DRIVE PAST AROUND 45MPH. THERE WERE NO VISIBLE LEAKS ON THE GROUND AT THE TIME. THE AUDI DEALERSHIP STATED THEY FOUND AIR IN THE SYSTEM, BUT NO LEAKS. THEY PRESSURE TESTED THE COOLING SYSTEM AND PULLED VACUUM ON COOLING SYSTEM, FOUND BOTH OK. DRAINED ALL COOLANT AND REPLACED WITH NEW COOLANT AND EVACUATED ALL AIR BUBBLES. THEY REPLACED COOLANT RESERVOIR CAP WITH OEM CAP. THEY FOUND THE CAR WORKING TO AUDI STANDARDS. AFTER DRIVING THE CAR A COUPLE DAYS THE PROBLEM RETURNED. THE AUDI DEALERSHIP CHECKED FOR CODES (NOTE THAT THE PREVIOUS INVOICE DIDN'T INDICATE WHETHER THEY CHECKED FOR CODES OR NOT). THEY FOUND CODE FOR COOLANT TEMP SENSOR, TEST DROVE THE CAR, CHECKED TEMP OF COOLANT HOSES & FOUND ONLY TOP RADIATOR HOSE GETTING HOT. THEY REPLACED THE WATER PUMP/COOLANT TEMP SENSOR/THERMOSTAT HOUSING ASSEMBLY (ALL ONE PART). THEY FILLED AND BLED COOLING SYSTEM. THEY TEST DROVE, RECHECKED AND FOUND THE CAR WORKING TO AUDI STANDARDS. (SIDENOTE: WE PAID FOR A REPLACEMENT WATER PUMP ASSEMBLY IN 2013, BUT WE WERE OUTSIDE THE 12,000 MILE WARRANTY ON THAT SERVICE. STILL, THIS PART SHOULDN'T BE SO POORLY DESIGNED TO NEED REPLACEMENT AGAIN SO SOON.) THE PROBLEM RETURNED, BUT THIS TIME THE ENGINE OVERHEATED AND WE HAD TO TOW THE CAR BACK TO THE AUDIT DEALERSHIP. THEY ARE NOW SAYING THE COOLANT ISSUE IS DUE TO A BLOWN HEAD GASKET (BUT WHY DIDN'T THEY FIND THIS BEFORE?). EACH TIME, MY CHILDREN WERE IN THE CAR AND WE COULD'VE BEEN IN AN ACCIDENT DUE TO A SLOWED OR STOPPED VEHICLE. MY TRUST IN AUDI DEALERSHIP'S SERVICE DEPARTMENT IS COMPLETELY GONE SINCE THEY ARE CONTINUOUSLY CHARGING TO FIX A PROBLEM WITHOUT FIXING THE PROBLEM. MY CONFIDENCE IN AUDI CORPORATE'S CUSTOMER SERVICE HAS DIMINISHED BECAUSE THEY ARE VERY ROBOTIC IN THEIR RESPONSE TO THE MATTER. WE WON'T PURCHASE AN AUDI EVER AGAIN. *TR

I PURCHASED MY AUDI 2009 A4 QUATTRO IN OCT. 2012. AFTER ONLY ONE MONTH I HAD TO TAKE IT BACK TO THE DEALER SHIP TO FIX. THEY SPEND OVER $2,000 IN REPAIRS TRYING TO GET THE OIL CONSUMPTION DOWN. I CONTINUED TO HAVE PROBLEMS WITH IT FOR THE NEXT TWO YEARS. I HAVE SINCE SPENT OVER $6,000 TO TRY AND REPAIR THE OIL CONSUMPTION PROBLEM. DUE TO THE FINANCIAL SITUATIONS I HAVE STILL NOT BEEN ABLE TO GET THE OIL CONSUMPTION PROBLEM RESOLVED. ON MY LAST TRIP TO THE MECHANIC MY OIL CONSUMPTION WENT FROM 300 MILES PER QUART OF OIL TO NOW ONLY 100 MILES PER QUART OF OIL. THIS IS A KNOWN ISSUE ALL OVER THE UNITED STATES AND YET WHEN I CONTACT AUDI THEY SAY IT IS NORMAL WEAR AND TEAR. AUDI SHOULD BE HELP ACCOUNTABLE FOR SELLING FAULTY VEHICLES AND AVOIDING A RECALL TO TRY AND SAVE THEIR NAME AND THEIR PROFITS. I HAVE MANY PROBLEMS WITH THE VEHICLE CUTTING OUT OR NOT PRODUCING FULL POWER. AT TIMES IT WILL SEIZE OR NOT START AT ALL. *TR

THIS PAST FALL, AUDI REPLACED MY PISTONS AND RINGS DUE TO A FAILED OIL CONSUMPTION TEST. MY CAR WOULD REQUIRE OIL AFTER ABOUT 250 MILES. WITHIN A WEEK OF CHANGING THE OIL AT AUDI I RECEIVED A WARNING LIGHT. AUDI AT THAT TIME DECIDED TO REPLACE MY PISTONS AND RINGS. ON 12/29 WHILE DRIVING ON THE HIGHWAY MY CAR STARTING RATTLING VERY LOUD AND I WASN'T ABLE TO ACCELERATE. ALL OF A SUDDEN MY CAR STOPPED RUNNING, GRAY SMOKE CAME OUT OF THE REAR TAILPIPE AND MY CAR TURNED OFF. I MANAGED TO GET OVER TO THE SHOULDER AND IT LOOKED AS IF OIL HAS LEAKED ALL OVER THE RIGHT TIRE BY THE PASSENGER SIDE. I HAD THE CAR TOWED BACK TO AUDI FOR SERVICE. THEY ARE NOW TELLING ME IT WILL COST $5000 TO FIX THE CAR. I FEEL THE SINCE THEY LAST WORKED ON THE ENGINE THEY SHOULD BE RESPONSIBLE FOR THE DAMAGE TO MY CAR. *JS

I OWN A 2009 AUDI A4 WITH 63,000 MILES. THE AUDI DEALER CHANGE THE PISTONS AND RINGS IN MY VEHICLE DUE TO AN OIL CONSUMPTION PROBLEM TWO WEEKS AGO. ON NOVEMBER 4, 2014 MY CHECK ENGINE LIGHT COMES ON AND THE CAR IS IDLING UP AND DOWN CONSTANTLY WHEN AT A STAND STILL. THE SERVICE DEPARTMENT INFORMED ME THAT THE INTAKE MANIFOLD FAILED INTERNALLY AND WANTS TO CHARGE $935 PLUS TAX TO REPAIR. UNDER SECOND OPINION I WAS INFORMED THAT THIS IS A PART IS HIGHLY UNLIKELY TO FAIL AND SHOULD HAVE BEEN INSPECTED WITH THE PISTON REPAIR WORK WAS COMPLETED. DEALER CLAIMED THAT THEY ROAD TESTED THE VEHICLE AND EVERYTHING SEEM FINE. CONTACTED AUDI USA TO SEE IF THEY WILL HELP, I HAVE BEEN A CUSTOMER OF AUDI FOR 13 YEARS. *TR

ENGINE BURNED EXCESSIVE OIL AND WAS STILL UNDER WARRANTY. DURING THE SERVICING IN AUGUST 2013, WAS INFORMED THAT THIS IS NORMAL OIL CONSUMPTION. ABOUT 2QTS BETWEEN SERVICING. I ALSO INFORMED THAT I OCCASIONALLY SMELLED BURNING OIL AND ADVISED THE TECH TO LOOK FOR LEAKS. WAS TOLD NO PROBLEM FOUND. AFTER THE WARRANTY EXPIRED IN 2013, TOOK IT FOR SERVICING IN 08/01/2014 AND DEALER INFORMS THAT CAM SEAL IS LEAKING AND IS A $1000 FIX. THIS TIME I WAS TOLD THAT I MAY SMELL BURNING OIL!! MY CAR AT PRESENT HAS LESS THAN 22,000 MILES! I HAVE NOTICED THE OTHER PEOPLE BRING UP THE ISSUE OF EXCESSIVE OIL CONSUMPTION AND THE SERVICE DEPT PROVIDES A BOGUS ANSWER. I BELIEVE NHTSA SHOULD COMPEL AUDI TO FIX ISSUES ON DEFECTIVE DESIGNS REGARDLESS OF MILEAGE OR WARRANTY. IT IS HIGHLY UNETHICAL TO CHARGE CUSTOMER FOR THOUSANDS FOR A KNOWN DEFECT AND THAT TOO RIGHT THE YEAR AFTER THE WARRANTY HAS EXPIRED. I BELIEVE THE DEALERSHIP HID THE CAM LEAK TO AVOID THE COST TO AUDI DURING THE WARRANTY PERIOD. I APPRECIATE ANY HELP REGARDING THIS ISSUE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

MY AUDI 2009 A4 IS GOING THROUGH A QUART OF OIL EVERY 150 MILES. THERE ARE NO LEAKS AND THE CAR IS NOT DRIVEN HARD. THE MORE I RESEARCH THE MORE PEOPLE I FIND WITH THE SAME COMPLAINT. DREAM CAR HAS TURNED INTO A NIGHTMARE. *TR

SINCE HITTING 100K MILES, BURNING UNUSUALLY HIGH AMOUNTS OF OIL. EVERY 700 MILES HAVE TO ADD 1 QT?? MILEAGE IS NOW AT 107K AND NOT SURE WHERE OIL IS GOING. *TR

JUST BROUGHT THE CAR AT 111,000 MILES.JUST PAID $170 DOLLARS FOR AN OIL CHANGE AT 111,000 MILES. OIL LIGHT CAME ON AT 111,500 MILES. ONE QUART LOW ON OIL. THESE CARS SHOULD BE RECALLED. OWN A 2005 AUDI A4. AND WILL SELL MY CAR NOW AND NEVER BUY A JUNK [XXX] AUDI AGAIN. FIX YOUR JUNK! *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I HAVE TWO SEAT BELT LATCHES THAT HAVE FAILED ON THE BACK SEAT OF THE CAR. I USE THE SEAT BELTS TO STRAP MY KIDS AND OTHER INDIVIDUALS IN THE CAR. IT IS UNACCEPTABLE TO HAVE TWO LATCHES FAIL ON A CAR THAT IS A 2009 MODEL YEAR. *TR

I OWNED THE 2009 AUDI A4 QUATTOR. MY CAR HAS A SERIOUS OIL CONSUMPTION PROBLEM AROUND 350 MILES PER QT. I DID A LOT OF RESEARCH ONLINE. ALSO, WHEN I TYPE AUDI A4 2009, THEN I CAN FIND A LOT OF PEOPLE ARE TALKING ABOUT THE OIL CONSUMPTION PROBLEM. AND I DID RESEARCH FROM MY FRIENDS WHO OWN THE A4 AND ASK ABOUT SOME INFORMATION. I KNOW MANY, MANY THE SAME ISSUES ALSO IN CHINA, TAIWAN, GERMAN AND USA. THEREFORE, I CANNOT UNDERSTAND WHY THIS CAR DID NOT RECALL!!! OR HELP US WHO OWNED THE A4. I GOT SOME INFORMATION FROM TWO DIFFERENT CAR SHOP. THE DATA SHOWS AUDI A4 AND S5 BETWEEN 2009-2011 HAVE A LOT OF ISSUE ABOUT THE OIL CONSUMPTION PROBLEM IN THE USA. I KNOW THE CAR IS NOT RECALL, BUT IS THERE ANY WAY CAN HELP THE AUDI OWNER TO KEEP THIS CAR? *TR