2020 AUDI A4 Complaints

MMI screen keep turning on and off every minute. This MMI is a brain of audi which controls cameras, sensor for brake and collision, parking assistance, etc. This MMI malfunction has been a big issue and none of the dealer had a permanent solution for the fault. As this MMI function begin to get worse, it could shut off the remaining functions as odometer, speed meter.

Vehicles MMI constantly cycling through reboot - inordinate amount of previous complaints about this exact issue - Dealer advised a min $1040 ($370 to diagnose + $670 new MMI) to diagnose and change MMI console with NO guarantee it will work and that's because: the dealer has not updated MIB2 (aka the MMI) using the instructions on a different bulletin, titled "TSB 2067021 - 91 MIB3: Garage opener/SXM/Online Radio or other malfunctions B129B11, B129C22, B123B13, B123C13, U044700 or B200000" (latest version is from July 27, 2024, they've had 6 revisions), before applying the most recent update. So it looks like, at a minimum, I'm two updates behind (encompassing of course, a ton of intermediate versions). So right there, the dealerships have been failing by not even taking the time to read Audi's own TSBs. The dealership said: they have seen this before and they have seen many leave without resolve May I please be placed on the list of VINs that when all complaints are proven to be true and a recall is issued, I can partake in the MMI update? It truly is dangerous as the entire console shuts down, meaning cameras and system are not available for viewing protection (the minimum safety precautions expected with cameras, etc) Audi needs to recognize this is a widespread issue. It appears that they are picky with who they provide updates to and who they ignore as some owners received an update and while their MMI doesn't function 100%, it doesn't cycle through reboot every 60 seconds.

Vehicle's MMI started rebooting spontaneously from 4th week of June 2025. It happens randomly during drive and while following GPS directions. I strongly believe this being a software glitch and occurring without codes, it is a safety issue. These reboots are very unpredictable and happens constantly. When reported to Audi Dealers, they don't have a solution for it. After reviewing many blogs, and so many drivers are having this particular issue, I have decided to report it to NHTSA. Thanks, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The Audi MMI screen has started shutting off and rebooting then giving errors when trying to reboot. Caused a problem while we were using vehicle navigation in NYC and also lost backup guidance when parallel parking. Also dangerous in that it distracts driver with error messages. This started about two months ago once or twice a day but now happens every 2 to 5 minutes.

I had experienced this problem prior of the center screen/Mimi restarting but typically it used to not be very often maybe once every few weeks. But for the past week it has been happening every 30 seconds to a min. This has caused my backup camera to restart as I am backing up causing me to almost get in an accident. As well as that as I am driving I am constantly having to focus on fixing the MMI and shutting off the volume as whenever it turns back on it plays radio static. I am very disappointed in the way Audi has handled this as I am still below 50,000 miles and they refuse to help. This problem is very frustrating as they don’t even have a 100% fix. Their first option was $598 update which I believe is very unfair considering this only happens to select cars and it’s not like this is an extra feature you’re paying for. The second option they gave was a $5,000 module replacement which is just unbelievable considering this has nothing to do with user fault but rather poor manufacturing. This whole situation is outrageous as I see many other individuals with the same problems and no solutions.

The MMI (display/menu) continuously reboots every few minutes, which disrupts GPS navigation and back-up camera. This causes distraction and poses a safety risk while driving. This is a common problem among similar Audi software users but has not been addressed by the dealership. No other warnings appear, it will prompt me to re-log in after each reboot.

Audi MMI (computer that controls radio, backup cameras and sensors) is rebooting constantly without warning. When this occurs and the driver is in reverse, the camera shuts down, as do the backup related safety systems, collision warning, rear cross traffic etc.

A permanent failure of the emergency call module control unit and communication unit. The affected vehicles will not be able to establish an online connection. NO GPS, bluetooth and system rebooting constantly.

The multi media screen is turning on and off repeatedly and will not stay on for more than about 2 minutes. Blacks out reverse camera as well hindering the safety of reversing. Makes the reverse un usable most times

While driving, the infotainment screen (MMI system) randomly reboots without warning. This happens frequently, often multiple times during a single trip. When it restarts, the screen goes black and temporarily disables important functions like the navigation, rear-view camera, audio, and vehicle settings. This poses a safety risk by distracting the driver and making it difficult to safely reverse or park. I brought the vehicle to the dealership, and they confirmed the only solution is to replace the MMI system. However, I’ve seen many other Audi A4 owners online report the exact same issue. Given how widespread this appears to be, I believe this should be addressed as a manufacturer defect rather than a repair cost placed on the owner. There were no warning lights or messages before the screen began to fail.