2018 AUDI A4 Complaints

After dealership did the second repair to the airbag recall, the airbag light came on and has been on solid . When taking the car back to The dealership to have it fixed ,We were clear about the whole thing over the phone .the dealership proceeded to charge me for a diagnostic test as well as claiming to not have seen any recalls on the car .dealership claimed the whole airbag needed to be replaced yet the car has never been in an accident. Bottom line The initial recall isn’t finished . Dealership explained car would be safe to drive , even tho the safety system is currently malfunctioning .

On December 29, 2022 as I was driving my engine light came on, the fuel gauge registered empty (I had over a quarter tank of fuel at the time), and my miles till empty display in the upper left of the instrument cluster went blank. I took my Audi to my Audi dealer and their recommended repair was as follows: Fuel Tank: After removing fuel pump and level sensor we found that the secondary fuel level sensor is built into the fuel tank is faulty. Recommend replacing the tank and fuel pump with the tank. Their reason was that if the fuel tank failed it could cause a potentially hazardous situation for the driver and passengers.

Water Pump prematurely failed. Upon self inspection, I noticed the coolant reservoir was below the minimum requirements. I asked the dealer to inspect, and they determined the cause was a faulty water pump. At around 50,000 miles, this water pump should not have failed under normal use. I am fortunate I self inspected, as continued use may cause premature engine failure due to overheating. Overheating would cause spontaneous vehicle operation failure during normal driving conditions, stalling the vehicle on a road or highway, putting myself and others at risk for impact.

The Audi Pre-sense engaged on 3 occasions going 50+ mph bringing the car to a complete stop when there was nothing in front if it and a car right behind me. I was lucky the car behind me did not collide. If it had been a semi truck and just as close as the car trailing me, they would not have been able to stop in time causing damage or death. The problem could not be confirmed by the Audi dealer who performed a vehicle scan and found no codes and could not reproduced it. I had the Pre-sense shut off. I reported this to the manufacture on 6/17/22. The Pre-sense red warning triangle displayed in the instrument panel as when it was engaging.

The forward collision warning system (Audi PreSense) identified a shadow from an overpass as another car and alerted me to use the brakes. My car did figure out there was not another vehicle before performing an emergency brake. If the car had done an emergency brake I would have surly been rear ended on the highway. This is not the first time forward collision warning has activated due to a shadow on the road. I have not mentioned this to the dealer but have read of this happening to others that own Audi cars that use Audi PreSense. The Audi PreSense installed in my car utilizes the front facing camera only - there is not a forward facing radar system. There has never been a warning that that system is not functioning as intended.

The contact owned a 2018 Audi A4. The contact stated that while driving approximately 25 MPH a second vehicle crashed into the passenger side front end of the vehicle. During the crash, the front end of the vehicle was severely damaged but no air bags were deployed. The driver sustained a fractured left wrist, concussion, lumbar injury and left arm injury. No other injuries to the second driver were reported. The vehicle was towed away and later deemed a total loss. A police report was taken at the scene. The local dealer and manufacturer were notified of the incident. The failure mileage was 21,000.

Due to the AT&T 3G turndown, Audi of America is removing a critical safety feature from certain MY 2018 vehicles, with no solution offered to the vehicle owner except to pay an additional $650-$1000 out of pocket to install a retrofit device to restore some of these safety features. As sold, MY2017-2018 and certain MY 2019 Audi A4/A5/Q5/Q7 vehicles came with an emergency call feature, both automatic in the event of a severe accident, and manual. From the owners manual: "The vehicle electrical system initiates an automatic emergency call under certain circumstances, for example, if an airbag deploys. The LED in the emergency call button (2) blinks green. The emergency call is made. This cannot be cancelled." Because of the AT&T 3G Sunset, Audi of America is providing a retrofit kit to restore this emergency call functionality in the event of an accident. However, they are not providing this retrofit free to all customers. All MY2017 vehicles qualify for free installation and subscription to the new emergency call retrofit service. However, MY2018 and 2019 vehicles with an in- service date of before February 22, 2018 will have to pay for the installation and subscription to this service. Making owners of MY2018 vehicles pay to restore a critical safety feature that the vehicle was sold with is highly unethical and can lead to safety issues. Instead of an automated call to 911 during a severe accident, Audi of America is forcing owners of certain MY2018 vehicles to choose between paying $1000 + subscription fees for this critical safety service, or relying on owner's being conscious enough to use their own cell phones, which may not be the case during a severe accident. The decision by Audi of America to enforce an arbitrary in-service cutoff date of 2/22/2018 for MY2018 vehicles is highly illogical and unethical. All MY2017 vehicles, which are older and more likely to be out of warranty, qualify for the free update while MY2018 are subject to an arbitrary cutoff.

I received a message on my dashboard to turn the engine off and check the coolant when starting the vehicle each morning for the last two days. I brought the car into the Audi Dealership in Paramus/Fair Lawn, NJ. They stated the water pump was not working. I researched and found that a recall for ALL ROAD station wagons (Audi) had occurred for 2013-2017 for water pumps that could start a fire in the car. My car, although a 2018 model, was manufactured in January 19, 2018 (the beginning of 2018; recall noted for 2017)- water pump is defective with only 56,000 miles on it. My car was manufactured with defective water pump from prior year...... They paid for water pump part but made me pay for labor to put a replacement part in the car. AUDI should be liable for this..... there should be a recall in my year car because of the potential for fire with a defective water pump.

The contact owns a 2018 Audi A4. The contact received notification of NHTSA Campaign Number: 21V874000 (Seats, Air Bags) however, the part to do the recall repair was unavailable. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue however, no further assistance was provided. The contact had not experienced a failure. VIN tool confirms parts are not available.

While driving the emergency parking brake engaged itself without warning or cause. This caused the vehicle to come to an abrupt stop. Luckily I was in a parking lot but if I had been in a high traffic area or intersection, it could’ve caused a collision. I had 2 passengers who witnessed this sudden bizarre event. There was nothing that could’ve caused this to happen. It scares me & now I’m worried this could happen again without warning. The sensor screen was beeping with a message to put my car in park before setting the brake. Made no sense why this happened.