1999 AUDI A4 Complaints

I OWN A 1999 AUDI A4 WITH APPROXIMATELY 74,000 MILES. RECENTLY UPON START-UP THE ABS INDICATOR LIGHT COMES ON AND THE BRAKE INDICATOR LIGHT FLASHES. I HAVE TAKEN THE CAR IN FOR SERVICE AND HAVE BEEN INFORMED THAT I NO LONGER HAVE ANTI-LOCK BRAKES AND THAT TO REMEDY THE SITUATION WILL COST IN EXCESS OF $1500. THIS IS COMPLETELY UNACCEPTABLE AND APPEARS TO BE DUE TO A AUDI MANUFACTURING DEFECT (ANECDOTALLY, I HAVE HEARD OF HUNDREDS OF SIMILAR ISSUES WITH THE ABS). WHILE THE CAR IS OPERABLE USING STANDARD BRAKES I BELIEVE IT IS A SIGNIFICANT DANGER SHOULD THE ABS BE REQUIRED. PLEASE LOOK INTO THIS ISSUE. *JB

I OWN AN 1999 AUDI A4 1.8T. ON NOVEMBER 19, 2005, I TOOK MY AUDI TO TYSON'S CORNER AUDI DEALER IN TYSON'S CORNER, VA. AT THE TIME, MY CAR HAD 79,000 MILES AND THE DEALER CASUALLY MENTIONED THAT I NEED TO HAVE MY TIMING BELT REPLACED AT 90,000 MILES. THE DEALER DID NOT INFORM ME OF ANY OTHER PROBLEMS WITH MY CAR. SUBSEQUENTLY, I DROVE MY CAR. THEN A FEW WEEKS LATER WHEN I WAS DRIVING MY CAR AT 65 MPH ON THE HIGHWAY, THE TIMING BELT SUDDENLY GAVE OUT AND THE CAR ENGINE DIED ON THE SPOT. I COULD HAVE ALSO BEEN KILLED ON THE SPOT. AT THIS TIME, MY CAR HAD 80,000 MILES, NO WHERE NEAR 90,000 MILES THAT THE DEALER CASUALLY MENTIONED. I AM WRITING TO YOU TO INFORM YOU OF THIS MALFUNCTIONING TIMING BELT PROBLEM. THE TIMING BELT DAMAGED THE ENGINE AND THE DEALER IS QUOTING ME $7,700 FIXED MY CAR. WHEN I ASKED ABOUT THE WARRANTY WITH THE TIMING BELT, THE DEALER DENIED ANY WRONG DOING, FALSELY INFORMED ME THAT THERE IS NO WARRANTY ASSOCIATED WITH TIMING BELT, AND ABOVE ALL ASKED ME TOW MY CAR IF I WAS NOT GOING TO HAVE IT REPAIRED AT THE DEALER. I AM FULLY AWARE OF THE CLASS ACTION LAW SUIT ON 1997-99 AUDI A4 FOR THE MALFUNCTIONING TIMING BELT. YET, THE DEALER DENIES ANY WRONGDOING AND EVEN FALSELY INFORMED ME THAT THERE ARE NO WARRANTY ASSOCIATED WITH TIMING BELT. WHEN I CALLED AUDI USA CUSTOMER SERVICE, THE CUSTOMER SERVICE REPRESENTATIVE ALSO FAILED TO MENTION ANY WARRANTY BUT RATHER INFORMED ME THAT THEY CANNOT DO MUCH. THEY CALLED THE DEALER ON MY BEHALF, BUT AUDI USA WAS NOT WILLING TO DO ANYTHING FURTHER ONCE THE DEALER DENIED ANY RESPONSIBILITY. MY CAR IS STILL DAMAGED WITH NO ENGINE. DUE TO THE CLASS ACTION SUIT, I BELIEVE THAT AUDI USA NOT ONLY NEEDS TO FIX MY CAR AT NO COST BUT ALSO PLACE A RECALL ON ALL 1997-99 AUDI A4 TO PREVENT POTENTIAL LETHAL CAR ACCIDENTS. HENCE, I AM CONTACTING THE NATIONAL HIGHWAY TRAFFIC ASSOCIATION, WHICH OVERSEES ALL RECALLS AND HAS BEEN DOCUMENTING THIS TIMING BELT ISSUE WITH AUDI. *NM

I AM AN OWNER OF A 1999 AUDI A4 QUATTRO WITH THE 2.8 ENGINE; THE VIN OF THE VEHICLE IS [XXX]; THE VEHICLE HAS 101,845 MILES. I WAS HAVING THE FOLLOWING ISSUE; AT ABOUT 100,000 MILES THE ABS AND BRAKE WARNING LIGHTS WOULD COME ON INDICATING AND ABS FAILURE. THIS WOULD OCCUR AFTER THE CAR IS COMPLETELY WARMED UP. I DID SOME CHECKING AND DISCOVERED THAT THERE IS PROBLEM WITH ABS CONTROL UNIT. I FURTHER INVESTIGATED THIS ISSUE AND ALSO DISCOVERED THAT THIS IS A KNOWN AND COMMON PROBLEM WITH 1996-2001 AUDI A4S. VOLKSWAGEN JETTAS AND PASSATS OF THE SAME YEAR, THAT UTILIZE THE SAME SYSTEM, HAD/HAVE THE SAME PROBLEM; IT CAME TO MY ATTENTION THAT VOLKSWAGEN CONDUCTED A NATIONAL RECALL CAMPAIGN TO ADDRESS THIS PROBLEM. I WAS WONDERING WHY AUDI HAS NOT HANDLED THIS PROBLEM IN THE SAME MANNER. I DONT THINK AUDI OWNERS SHOULD BE EXPECTED PAY TO FIX A CLEARLY MANUFACTURERS DEFECT, AND A SAFETY COMPONENT AT THAT! I CONTACT AUDI CUSTOMER SERVICE TO GET A REACTION FROM THEM; THE REFERENCE NUMBER IS [XXX]. I WROTE A DETAILED LETTER TO MR. JOHAN DENYSSCHEN EXECUTIVE VICE PRESIDENT AUDI NORTH AMERICA; HE IN TURN PASSED THE LETTER TO ONE OF THE AUDI REGIONAL MANAGERS ANNETTE JOHNSON. THE REGIONAL MANAGER HAD INDICATED THAT THE ISSUE SHOULD BE DIAGNOSED BY AN AUTHORIZED AUDI SERVICE CENTER (AUDI DEALER). HER TONE WAS VERY HELPFUL; HOWEVER SHE HAS INDICATED THAT THERE HAVE NOT BEEN ENOUGH COMPLAINTS TO CONSTITUTE A RECALL. FURTHERMORE, THEY DO NOT CONSIDER THE ABS FAILURE AS A SAFETY ISSUE SINCE THEY REGARD THE SYSTEM AS A DRIVER''S AIDE. ADDITIONALLY SHE COULD NOT FIND ANY RECORDS THAT SHOWED VOLKSWAGENS BEING RECALLED FOR THE SAME ISSUE. I EVENTUALLY GOT A PROBLEM FIXED AT A SMALLER SHOP, WHICH COST ME AROUND $600.00 DOLLARS. THE DEALER WAS GOING TO OVER CHARGE ME ON THE PART BY $400.00 AND 6.5 HOURS OF LABOR AT $105.00 PER HOUR FOR A JOB THAT ACTUALLY TOOK ONLY 1.5 HOURS. *NM UPDATED 07/17/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

MY ABS AND BRAKE LIGHT CAME ON INTERMITTENTLY A MONTH AGO AND GRADUALLY GOT MORE FREQUENT. NOW THEY ARE ON ALMOST ALL THE TIME. WHEN I TOOK IT INTO THE SHOP RIGHT AFTER THE FIRST INCIDENT I WAS TOLD THE INSTRUMENT CLUSTER WOULD NEED TO BE CHANGED WHICH WOULD COST ME A BUNDLE (POSSIBLY OVER $2000). MY VEHICLE ACTUALLY HAS RELATIVELY LOW MILES ON IT AND HAS BEEN MAINTAINED REALLY WELL SO I AM VERY UPSET THAT AUDI WILL NOT FIX OR PAY FOR THIS. *JB

ON 9/28/04 I WAS INVOLVED IN AN AUTO ACCIDENT WHERE ANOTHER DRIVER IN A SUBURBAN FAILED TO YIELD THE RIGHT AWAY, TURNED IN FRONT OF ME, I HIT HER WITH MY 1998 AUDI AVANT WAGON. THE COMBINED SPEEDS OF THE TWO VEHICLES COMBINED WITH WHERE I HIT THE SUBURBAN, FLIPPED THE SUBURBAN. THIS DRIVER WAS TRAPPED IN HER VEHICLE. THE FIRE DEPARTMENT WAS INVOLVED IN LIFTING HER VEHICLE OFF OF HER ARM. SHE SUBSEQUENTLY RECEIVED HUNDREDS OF STITCHES IN HER ARM. IN CONTRAST, I SHATTERED MY RIGHT WRIST SCAPHOID BONE. THIS REQUIRED A RATHER MAJOR SURGERY INVOLVING BONE GRAPH AND TITANIUM SCREW IN 11/04. THE BONES NEVER FUSED, AND I AM LOOKING AT ADDITIONAL SURGERY. PLEASE NOTE THAT MY AIR BAGS NEVER DEPLOYED IN THIS ACCIDENT, AND MUCH OF THE FORCE OF THE IMPACT I SUSTAINED WAS IN MY RIGHT WRIST/ARM. I AM ALSO RIGHT HAND DOMINANT. *JB

1999 AUDI A4 ABS CONTROL MODULE SYMPTOMS. ABS LIGHT ON CONTINUOUSLY. BRAKE LIGHT FLASHING. UPON THE FIRST INSPECTION THE AUDI DEALERSHIP WAS UNABLE TO ASCERTAIN THE PROBLEM. THE FAILURE WAS LATER DIAGNOSED CORRECTLY BY THE DEALERSHIP. TESTING THE ABS SYSTEM AFTER THE DIAGNOSIS, I FOUND THAT THE ABS SYSTEM DID NOT ENGAGE. I LEARN OF MANY CASES OF THIS EXACT FAILURE IN AUDI??S AND VW??S WITH THE BOSCH 5.3 ABS CONTROL MODULE: ONE PROMINENT SITE BEING HTTP://TECH.BENTLEYPUBLISHERS.COM. THE DEALERSHIP MAY HAVE MISDIAGNOSED THE PROBLEM BECAUSE THE CONTROL MODULE MAY BE UNABLE TO COMMUNICATE WITH THE CAR??S COMPUTER UPON FAILURE. ALSO, IT SEEMS THAT THE PROBLEM IS INTERMITTENT FOR SOME PERIOD BEFORE COMPLETE FAILURE. THE WARNING LIGHTS MAY DISAPPEAR PRIOR TO COMPLETE FAILURE. IT SEEMS THE FAILURE IS OCCURRING AT SOME POINT BEYOND 60,000 MILES. THIS WOULD ACCOUNT FOR THE RELATIVELY LOW OCCURRENCE, BUT WOULD PORTENT TO THE POSSIBILITY OF A MUCH GREAT NUMBER OF OCCURRENCES WITH TIME. AN UNWARY DRIVER MAY NOT BE COGNIZANT OF THE FAILURE AND THEREFORE NOT EXERCISE THE CAUTION NECESSARY TO AVERT A COLLISION. ONE FUTURE ISSUE EXACERBATES THAT CONCERN: THE ABS LIGHT AND THE BRAKE LIGHT WARNING SIGNALS DISAPPEAR UNDER 32 DEGREES FAHRENHEIT OR THEREABOUT. SO, AS WE NEAR WINTER AND THE POSSIBILITY OF INCLEMENT WEATHER, THE CHANCES OF A TRAGEDY INCREASE SUBSTANTIALLY. I HAVE CONTACTED AUDI WITH MY FINDINGS. AUDI STATED THEY HAVE NOT SEEN EVIDENCE OF MASS FAILURES. THEY STATED THAT THEY WILL NOT ACT ON THE INFORMATION THAT I HAVE OBTAINED. THERE ARE COPIOUS POSTINGS ON THE INTERNET IDENTIFYING INDIVIDUALS WHO HAVE CONTACTED AUDI. SURPRISINGLY, SOME OF THESE INDIVIDUALS PROFESS THAT AUDI PAID FOR THE REPAIR IN CASES OF OUT-OF-WARRANTY, HIGH-MILEAGE VEHICLES. I BELIEVE THAT AN AUDIT OF THE NUMBER OF THE BOSCH 5.3 ABS CONTROL MODULES BEING ORDER AS REPLACEMENT PARTS WILL ILLUMINATE THE GRAVITY OF THIS PROBLEM. *NM

DT: THE CONTACT STATED THE TIMING BELT BROKE WHILE DRIVING. AS A RESULT, THE ENGINE HEAD I BROKE. THE VEHICLE WAS TOWED TO THE DEALERSHIP FOR INSPECTION. THE DEALER CONFIRMED THAT THE TIMING BELT BROKE. THE VEHICLE IS NOW AWAITING REPAIRS. *AK

THE ABS MODULE IS CAUSING THE PANEL BRAKE LIGHT TO BLINK AND THE ABS LIGHT TO BE ON STEADY. MY COMPLAINT IS THAT THE CHARGE TO REPAIR THIS IS ESTIMATED AT $750 INCLUDING $250 LABOR FROM OUR LOCAL AUDI DEALER. THERE IS NO GOOD REASON FOR THIS FAULT TO OCCUR, AND THE REPAIR IS QUITE EXPENSIVE. I AM WAITING FOR AUDI TO ORDER A NEW BOARD, SO I AM DRIVING WITH BAD ABS BRAKES, AND IT IS ALMOST DECEMBER. *JB

AUDI A4 THE ABS LIGHT, BRAKE LIGHT AND WARNING BUZZER STAY ON WHILE DRIVING THE VEHICLE. BROUGHT CAR TO DEALER AND WAS TOLD THE ABS MODULE IS DEFECTIVE. AUDI SAID IT WAS NOT THEIR PROBLEM BECAUSE THE BRAKES STILL FUNCTION THOUGH NOT THE WAY THEY WERE DESIGNED TO WORK. I PRAY THAT I DO NOT HURT ANYONE WHILE I'M RELEARNING TO DRIVE MY CAR WITHOUT THE ABS SYSTEM FUNCTIONING. *NM

THE ABS SYSTEM OF MY 1999 AUDI A4 INTERMITTENTLY FAILS. I INTEND TO HAVE IT REPAIRED AS THIS IS A SAFETY ISSUE. REPAIR SHOP, LUSTI MOTORS IN SAN DIEGO, INDICATED THAT THEY'VE REPAIRED OTHER AUDI'S WITH THE SAME ISSUE RECENTLY. THE COST OF REPAIRS IS APPROXIMATELY $2,000. *NM