2002 AUDI A4 Complaints

MY 2002 AUDI A4 1.8T WAS MALFUNCTIONING THE DAY I TOOK DELIVERY AND HAS HAD A SURPRISINGLY HIGH NUMBER OF DEFECTS SINCE THEN. TODAY, THE CAR IS INOPERABLE AND AUDI IS REFUSING TO ASSIST ME. ON 5/15/05 MY ENGINE SUDDENLY BEGAN VIBRATING HARSHLY AND LOSING POWER WHILE DRIVING ON THE INTERSTATE. THE CHECK ENGINE LIGHT CAME ON, AND MY DASH DISPLAY WAS FLASHING A RED WARNING. AFTER TOWING MY CAR TO MY DEALER, REEVES IMPORT MOTORCARS OF TAMPA, FL, I WAS INFORMED THAT THE PROBLEM I ENCOUNTERED IS A KNOWN DEFECT IN AUDI / VW 1.8 TURBO ENGINES. APPARENTLY A DEFECT IN THE 1.8T REGARDING SLUDGE THAT CLOGS THE OIL SYSTEM AND CAUSES A LOSS OF OIL PRESSURE. TO RECTIFY THIS PROBLEM, THE ENGINE MUST BE FLUSHED AND THE OIL PUMP, OIL PICKUP, ALL OIL LINES AND TURBO TUBES MUST BE REPLACED. I HAD NEVER BEEN MADE AWARE OF THIS FIX, WHICH COSTS ROUGHLY $2,000. AUDI DENIED WARRANTY ON MY CLAIM, MY ENTIRE ENGINE NEEDS TO BE REPLACED AND I AM NOW FACED WITH A SERVICE BILL OF $10,500!!!! MY DEALER INFORMED ME THAT AUDI HAD DECLARED MY SERVICE HISTORY AND THEREFORE DENIED ME WARRANTY. (THEY STATED THAT WHILE ALL SERVICE INTERVALS HAD BEEN OBSERVED, SOMETIMES I WAS SLIGHTLY OVER). ADDITIONALLY, MY RENTAL CAR SINCE MAY 16TH (USUALLY PROVIDED BY THE DEALER FOR WARRANTY WORK) IS NOW MY OWN RESPONSIBILITY. IN SUMMARY: 1. THIS IS A KNOWN DEFECT, FULLY DOCUMENTED BY THE MANUFACTURER. 2. THE FACTORY IS NOW REFUSING TO ACCEPT RESPONSIBILITY FOR AN EXPENSIVE YET TOTALLY AVOIDABLE ENGINE FAILURE. 3. THIS FAILURE WAS SUDDEN. IT WAS NOT AN ISSUE OF EXCESSIVE WEAR AND TEAR, OR A CONDITION THAT GRADUALLY WORSENED DUE TO NEGLECT. THEREFORE, THE PERIODS BETWEEN SERVICE INTERVALS SHOULD BE IRRELEVANT. 4. I HAVE SENT LETTERS TO AUDI NORTH AMERICA'S VP IN CHARGE OF CUSTOMER RELATIONS, MR. JOHANN DE NYSSCHEN, WITHOUT RESPONSE. BUYING AN AUDI WAS THE WORST DECISION I HAVE EVER MADE.

WHILE TRAVELING AT 50 MPH THE VEHICLE SUDDENLY SHUT OFF. THERE WAS NO POWER AND THE STEERING WHEEL LOCKED. THE CONSUMER LET THE VEHICLE COAST. THE CONSUMER WAITED A FEW MINUTES AND THE VEHICLE STARTED. THE VEHICLE HAS EXPERIENCED THIS PROBLEM ON SEVERAL OCCASIONS. *NM

NUMBEROUS OF FAILURES; WINDSHIELD WASHER SYSTEM, DRIVER'S SEAT MOTOR BURNED OUT 3 TIMES, ALL REPLACED. *BF THE FIRST DAY THE CONSUMER WENT TO PICK UP THE VEHICLE FROM THE LOT, THE BATTERY WAS DEAD, HOWEVER 2 MONTHS LATER THE BATTERY WAS DEAD AGAIN, AND 2 MONTHS AFTER THAT THE BATTERY DIED AGAIN. THE CONSUMER WAS TOLD A SMALLER BATTERY WAS INADVERTENTLY INSTALLED IN THE VEHICLE. THE HEAD LIGHT ASSEMBLY, RADIO AND SPEAKERS WERE REPLACED. *JB

I HAVE A 2002 A4 1.8T. IN JANUARY OF 2004, I HAD THE CLUTCH REPLACED WITH 22678 MILES ON IT. ON MONDAY, OCTOBER, 25TH, I BROUGHT THE CAR IN FOR ANOTHER PROBLEM AND MENTIONED THAT THE CLUTCH WAS HESITATING. AFTER EVALUATION, I WAS TOLD THAT THE CLUTCH WAS GOING AGAIN AND THAT MY WARRANTY WOULD NOT COVER IT. THE CAR NOW OLNY HAS 32,317 MILES ON IT. THE MECHANIC SAID IT WAS DUE TO "WEAR" BY DRIVING. SINCE MARCH OF 2002, WHEN I PICKED UP MY NEW CAR, I HAVE HAD THE CAR IN THE SHOP FOR VARIOUS PROBLEMS (MOST OF WHICH INCLUDED ELECTRICAL MALFUNCTIONS, SHORTS, AND OTHER MALFUNCTIONS). *AK

WHILE DRIVING OUT OF TOWN THE VEHICLE BEGAN TO RATTLE AND THE VEHICLE WOULD NOT GO FASTER THAN 35 MPH. THE VEHICLE CONTINUED TO RATTLE AND THE OWNER HAD THE VEHICLE TOWED TO THE DEALER WHERE THEY EVENTUALLY REPLACED THE ENTIRE ENGINE DUE TO METAL IN THE OIL PAN WHICH CAUSED PROBLEMS THROUGHOUT THE ENTIRE SYSTEM. PROVIDE FURTHER DETAILS. *JB ORIGINALLY THE OIL LIGHT CAME ON. THE CONSUMER STOPPED AND CHECKED THE OIL LEVEL AND IT WAS FINE. DRIVING A LITTLE FURTHER THE LIGHT CAME ON AGAIN . *TC

CONSUMER HEARD A LOUD NOISE COMING FROM THE DRIVEWAY. CONSUMER WENT OUTSIDE AND SAW VEHICLE ROLLING OUT FROM THE DRIVEWAY, AND IT CRASHED INTO A PARKED VEHICLE. THE POLICE WERE CALLED, AND VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION. THE MECHANIC ADJUSTED THE BRAKES. *AK

WHILE TRAVELING 15-20 MPH VEHICLE SUDDENLY ACCELERATED. CONSUMER LOST CONTROL OF VEHICLE, AND HIT A SMALL TREE TO BRING VEHICLE TO A STOP. VEHICLE WAS LOOKED AT BY DEALER/MECHANIC, BUT THEY WERE NOT ABLE TO DUPLICATE THE PROBLEM, AND DETERMINED THERE WAS NOTHING WRONG WITH IT. CONSUMER WAS AFRAID THAT THIS VEHICLE MIGHT DO THE SAME THING AGAIN, AND DID NOT WANT TO DRIVE THIS VEHICLE. *AK

THE PROBLEM IS WITH THE CVT AUTOMATIC TRANSMISSION. I GUESS YOU WOULD CALL IT HESITATION WHEN YOU ACCELERATE. WHEN WE BOUGHT THE CAR WE LIVED IN A SMALL TOWN THAT WAS VERY FLAT WITH NO HILLS. THE CAR WAS DRIVEN ON MOSTLY BACK ROADS AT APPROXIMATELY 25 TO 30 MPH. AFTER A FEW MONTHS WE MOVED AND THE CAR WAS DRIVEN FASTER, NOW THE PROBLEM WAS BECOMING VERY NOTICEABLE. AS YOU ACCELERATE THE CAR HESITATES AND YOU HAVE TO PUSH HARDER ON THE ACCELERATOR THEN THE CAR JERKS FORWARD. THE CAR WAS TAKEN TO THE DEALER SEVERAL TIMES FOR DIFFERENT ADJUSTMENTS AND STILL THE PROBLEM WAS THERE. NEXT I MET WITH AN AUDI TECH REP, WHO DROVE THE CAR AND SAID THAT WAS THE NATURE OF THE BEAST. AFTER MORE COMPLAINING THEY REPLACED THE TRANSMISSION MODULE, THIS STILL DID NOT FIX. NOW I HAVE MOVED TO AN AREA THAT IS HILLY, AND WHEN YOU STOP AT A RED LIGHT ON A HILL THE CAR DRIFTS BACK WHEN YOU TAKE YOUR FOOT OFF THE BRAKE. THE CAR HAS GONE TO A NEW DEALER FOR ANOTHER MODULE AND MORE ADJUSTMENTS AND IS STILL NOT FIXED. THIS IS A SERIOUS PROBLEM THAT OTHER AUDI A4 OWNERS THAT I HAVE SPOKEN TO HAVE. AUDI SHOULD HAVE TO FIX THIS PROBLEM BE FOR SOMEONE GETS HURT. I THOUGHT I WAS GETTING A SAFE, WELL BUILT, LONG LASTING CAR, I GUESS I WAS WRONG. WITH ALL OF THE OTHER PROBLEM I HAVE HAD WITH THIS CAR, I WOULD NEVER BUY ANOTHER AUDI. I ONLY HOPE THAT THE OTHER AUDI A4 OWNERS WILL TAKE THE TIME TO PASS ON THEIR PROBLEMS WITH THIS DANGEROUS TRANSMISSION.

STEREO-FAILURE AND REPLACEMENT ON AT LEAST (4) OCCASIONS WINSHIELD FLUID DISPENSER/WIPER MALFUNCTION SERVICE ENGINE LIGHT MALFUNCTION-AT LEAST (5) OCCASIONS SOLENOID VALVE BAD CLUTCH SWITCH BAD BLOWER IN AIR CONDITIONING/HEATER UNIT BAD PIRELI TIRES-BROKEN BELTS IN ALL FOUR (AT 25,000 MILES)- THESE ARE THE TIRES PLACED ON THE VEHICLE BY AUDI COILS BAD GAS GAUGE MIS READ

I HIT A DEER IN MY 2002 AUDI A4, BUT THE AIRBAGS DID NOT DEPLOY. THERE WAS ABOUT $10,000 DAMAGE TO THE VEHICLE. MY CONCERN WAS THAT THE AIRBAGS PROBABLY SHOULD HAVE DEPLOYED. IS THIS NORMAL? *LA