2002 AUDI A4 Complaints

WHILE DRIVING AT 60 MPH ON THE HIGHWAY TIMING BELT BROKE. THIS CAUSED THE PISTONS TO WARP AND BREAK. THIS INCIDENT HAS HAPPENED FOUR TIMES SINCE CONSUMER OWNED THE VEHICLE. MANUFACTURER AND DEALER WERE INFORMED OF THE PROBLEM.*AK

THE IGNITION COIL MADE THE VEHICLE RIDE ROUGH. WHILE DRIVING, THE VEHICLE LOST POWER AND CUT OFF. THE DEALER STATED THEY WOULD ONLY REPLACE 1 OUT OF 6 COILS. *TS THE SERVICE TECHNICIAN HAD DRIVEN THE VEHICLE FIVE MILES AND THE A SECOND COIL FAILED. AUDI REPLACED ALL SIX COILS THEN THE REMAINING FIVE WERE "J" COILS. THE ENGINE WARNING LIGHT HAD COME ON. THE VEHICLE HAD BEEN SERVICED REPEATEDLY BY FATHER'S & SONS, BUT THEY HAD NOT COMPLETED THE REPAIR. ALL OF THE OXYGEN SENSORS AND THE CATALYTIC CONVERTER HAD BEEN REPLACED. (SOME TWICE) THE OTHER EMISSION PARTS WERE REPLACED. THE SERVICE DEALER DID NOT GIVE THE CONSUMER THE PAPER WORK BECAUSE AUDI DID NOT PAY THE FULL COST FOR REPAIRS. THE VEHICLE WAS STILL UNDER WARRANTY. *SCC *JB

THE DRIVER'S SEAT POSITION IS CONTROLLED BY MOTORS, CONTROLLED BY 3 CONTROLS ON THE SIDE OF THE SEAT. THE MOTORS MOVE AT RANDOM, BOTH WHILE THE CAR IS IN MOTION AND WHILE IT'S PARKED (NO KEY, NO PERSON IN VEHICLE). THE FIRST OCCURRENCES INVOLVED THE SEAT BACK MOVING BACK AND FORTH. THIS WAS AN INCONVENIENCE. THE DEALER WAS UNABLE TO DUPLICATE THE INTERMITTENT PROBLEM AND CHOSE NOT TO DO ANYTHING TO RESOLVE IT. THE PROBLEM HAS INCREASED IN SEVERITY AND NOW THE SEAT ITSELF MOVES BACK WHILE THE VEHICLE IS IN MOTION. I AM 5' TALL - IT DOESN'T TAKE MUCH MOVEMENT FOR MY FEET TO COME OFF THE PEDALS. I AM CONCERNED THAT THIS WILL HAPPEN WHILE I AM DRIVING AND WILL CAUSE AN ACCIDENT, AND BELIEVE THIS IS A MAJOR SAFETY ISSUE. I AM ALSO CONCERNED THAT THE DEALER WILL NOT RESOLVE THE PROBLEM IF THEY CANNOT DUPLICATE IT, LEAVING ME AT RISK. THE PROBLEM IS INTERMITTENT AND PERSISTENT - THERE IS NO SINGLE DATE ON WHICH IT OCCURS/OCCURRED. THE LUMBAR SUPPORT ALSO APPEARS TO BE MOVING, WHICH MEANS ALL THREE MOTORS/CONTROLS ARE MOVING ON THEIR OWN. *JB

EMAIL FM ANNE SIGNORILE (NY) RE DEFECTIVE #4 COIL WHICH CAUSED THE VEHICLE TO STALL. THE CONSUMER REQUESTED THAT ALL THE COILS BE REPLACED BUT THE DEALER REFUSED. *TS *NLM

IGNITION COIL FAILURE ON MY 2002 AUDI A4 (21K MILES). PER MY DEALER SERVICE ADVISOR, CAR MUST BE TOWED TO A DEALER. LOST SEVERAL HOURS AT WORK AND WAS GIVEN SUBSTANDARD RENTAL CAR, REPAIR WAS NOT COMPLETED ON THE DAY ESTIMATED. PER AUDI OF AMERICA POLICY, ONLY ONE COIL IS REPLACED, WE WILL WAIT FOR ANOTHER COIL TO PROVE FAULTY (WHICH ALMOST EVERYONE ASSUMES WILL HAPPEN, EVEN DEALER), I WILL HAVE TO WAIT AT ROAD SIDE AGAIN, AT WHICH POINT AUDI WILL REPLACE ALL REMAINING COILS. (HOPEFULLY--AUDI'S WEB SITE ALREADY HAS SAID ALL WOULD BE REPLACED WHEN ONE FAILS, BEGINNING IN MARCH, BUT APPARENTLY THIS IS NOT THE POLICY AT MY DEALER.) THIS HAS BEEN HAPPENING TO THOUSANDS OF AUDI CUSTOMERS. *JB

MULTIPLE CASES OF UNCONTROLLED ACCELERATION IN 2002 AUDI A4. 2 CASES LAST YEAR I HAD TO PUT THE CAR IN NEUTRAL AND TURN OFF THE IGNITION. ALL THE OTHERS HAVE BEEN MOMENTARY LASTING LESS THAN A SECOND. ALL CASES WERE AFTER I ACCELERATED, THE PEDAL WOULD NOT COME BACK. THE CAR HAS BEEN IN NUMEROUS TIMES FOR THIS PROBLEM TO THE DEALER WHO CAN NEVER FIND ANYTHING WRONG. THEY HAVE DOCUMENTED THE PROBLEM THOUGH. MY LAST TIME IN I DISCUSSED THE POSSIBILITY OF USING THE LEMON LAW. I FINALLY HAD AN ACCIDENT LAST FRIDAY EVENING PULLING OFF FROM A LIGHT WHEN THE PEOPLE IN FRONT OF ME SUDDENLY BRAKED AND MY CAR KEPT GOING. *JB

1/10/2003--TOOK THE CAR IN TO HAVE IT CHECKED BECAUSE OF A ROUGH IDLE AND TROUBLE STARTING. THE DEALER FOUND NO INITIAL PROBLEMS. 2/5/2003--RECEIVED NOTICE IN THE MAIL FROM AUDI CONCERNING THE POSSIBILITY OF BAD COIL PACKS ON 2002 A4'S. 2/7/2003--THE CAR STALLED ON US AT NIGHT, IN THE RAIN, IN THE MIDDLE OF A BUSY INTERSECTION. IT TOOK ME AT LEAST A MINUTE TO GET IT RESTARTED--THAT MAY NOT SOUND LIKE MUCH, BUT YOU SHOULD TRY TURNING OFF YOUR CAR IN THE MIDDLE OF AN INTERSECTION AND WAIT 60 SECONDS BEFORE RESTARTING & TAKING OFF. SEE HOW MAY PEOPLE START HONKING AND/OR ALMOST HIT YOU BEFORE YOU MOVE.... 2/8-2/11/03--THE DEALER CHECKS THE CAR OVER. THEY SAY THE COIL PACKS ARE FINE, BUT THE MASS AIR FLOW SENSOR WAS BAD, SO THEY REPLACED IT. I DON'T BELIEVE THEY HAVE FIXED THE PROBLEM, SINCE THE CAR STILL IDLES ROUGH, AND STILL HAS TROUBLE STARTING. LUCKILY, IT HASN'T DIED ON US AGAIN (YET). *NLM

PASSENGER SIDE REAR SEAT LATCH IS BROKEN. "UNLOCKED" INDICATOR DOES NOT POP UP, AND THE LATCH WILL NOT HOLD THE SEAT BACK TO THE ANCHOR. DEALER REPLACED "COVER" TO FIX THE PROBLEM. *NLM

A/C CONDENSER SPUNG A LEAK AND ALL FREON ESCAPED WHILE MY WIFE WAS DRIVING THE CAR. DEALER REPLACED THE CONDENSER. *NLM

DRIVER'S DOOR TWEETER CUTS OUT. 8/30/02--SPEAKER IS REPLACED. PROBLEM STILL NOT FIXED. 9/20/02--RADIO IS REPLACED. THE PROBLEM STILL EXISTS. I'VE GIVEN UP ON THE ABILITY OF THIS DEALER'S SERVICE DEPARTMENT TO FIX ANYTHING RIGHT THE FIRST TIME.... *NLM