2012 AUDI A5 Complaints

PLEASE SEE FOLLOWING DOCUMENTS REGARDING AN ISSUE WITH THIS CAR AND ITS ENGINE. I HAVE ALSO FILLED A COMPLAINT WITH THE FTC #978949978

MY CAR HAS HAD THE ADD OIL LIGHT ON MANY TIMES TO WHICH I HAVE TAKEN IT TO THE DEALER. FIRST TIME THEY TOLD ME IT WAS A WATER PUMP FAILURE. I REPLACED AND PAID FOR THE WATER PUMP. SECOND TIME A YEAR LATER I RETURNED TO HEAR THAT THE WATER PUMP FAILED AGAIN ONLY THIS TIME IT WAS THE CAM BEARING LADDER THAT FAILED WHICH IN TURN CAUSED THE WATER PUMP TO FAIL. BOTH TIMES I ASKED IF THE WATER PUMP IS REPLACED SHOULD I REPLACE THE TIMING BELT, I AM TOLD IT IS A TIMING CHAIN AND DOES NOT NEED TO BE REPLACED. THEN THE LIGHT COMES ON AGAIN I TAKE IT BACK TO THE DEALER TO BE CHECKED THEY SAY IT IS FINE. TWO MONTHS LATER THE LIGHT COMES BACK ON, WHILE DRIVING TO THE GAS STATION TO GET OIL I TURN ENGINE OFF ONLY TO HAVE IT TURN BACK ON RUNNING SUPER ROUGH. CAR THEN WILL NOT START. I AM NOW TOLD THAT IT WAS THE TIMING BELT FAILURE AND THAT THE TENSIONER ROD BROKE. I AM NOT THE ONLY ONE WITH THIS ISSUE. HTTPS://WWW.AUDIFORUMS.COM/FORUM/GENERAL-TECH-50/A5-2-0T-TIMING-CHAIN-FAILURE-215409/

MY VEHICLE IS IMPACTED BY THE TAKATA AIRBAG SAFETY ISSUE. I RECENTLY RECEIVED A FOLLOW UP LETTER FROM AUDI INDICATING THAT I SHOULD "SCHEDULE THIS RECALL REPAIR IMMEDIATELY, EVEN IF AN INTERIM REPAIR WAS RECENTLY DONE." UPON CALLING THE LOCAL AUDI DEALERS THEY ALL INDICATE THAT THE MANUFACTURER (AUDI) HAS NOT YET SHIPPED THE NECESSARY PARTS TO EFFECT THE REPAIR, AND THEY HAVE BEEN WAITING FOR THE PARTS SINCE EARLY TO MID MARCH 2018. IF AUDI IS NOT READY TO REPAIR THE VEHICLES THEN THE COMMUNICATION TO THE VEHICLE OWNERS SHOULD INDICATE THIS CLEARLY. IT NOW FEELS LIKE AUDI IS COVERING THEMSELVES BY STATING THEY ARE READY TO MAKE A REPAIR WHICH THEY ARE CLEARLY NOT YET READY FOR.

TL* THE CONTACT OWNS A 2012 AUDI A5 CABROLET. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 18V082000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER (AUDI ALBUQUERUE, 8900 PAN AMERICAN FWY NE, ALBUQUERQUE, NM 87113) STATED THAT THE PARTS WERE NOT AVAILABLE FOR REPAIR. THE MANUFACTURER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 AUDI A5. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN AUGUST OF 2017. THE DEALER (ROCKVILLE AUDI, 1125 ROCKVILLE PIKE, ROCKVILLE, MD, 20852) SCHEDULED AN APPOINTMENT FOR SEPTEMBER AND HAD REMINDER CALLS. AT THE TIME OF THE APPOINTMENT, THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE DEALER STATED THAT THEY WOULD NOTIFY THE CONTACT WHEN THE PARTS ARRIVE. THE MANUFACTURER CONFIRMED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. ...UPDATED 11/15/17 *BF UPDATED 11/29/2017*JS

FACTORY INSTALLED CONVERTIBLE TOP HAS COME LOOSE FROM THE BACK GLASS WINDOW (GLUE SEPARATED) CAUSING A SAFETY CONCERN WHILE DRIVING. COULD BECOME A PROJECTILE.

AUDI ALONG WITH VOLKSWAGEN, EQUIPPED WITH THE 2.0L ENGINE HAS ONE OF THE HIGHEST WATET PUMP FAILURE RATE. I HAVE CONDUCTED SOME RESEARCH AND THERE IS NUMEROUS ACCOUNTS IN BLOGS/VLOGS AND YOUTUBE OF INDIVIDUALS GIVING PERSONAL STATEMENT ON THEIR "WATER PUMP" MISFORTUNE. I PERSONALLY OWN A AUDI A5 WITH 54,000 MILES AND I'M JUST ONE OF THOUSANDS OF STATISTICS THAT HAVE GONE THROUGH THE "WATER PUMP" TRAUMA. I HAVE CROSSED REFERENCED SEVERAL RECALL WEBSITES AND ACCORDING TO AUDI AND VOLKSWAGEN RECALLS TOWARDS THESE PUMPS HAVE NEVER BEEN ISSUED. NOW THAT IS SCARY!!! ABOUT A YEAR AND HALF AGO WHILE MY AUDI WAS STILL UNDER WARRANTY I NOTICED COOLANT LOST, THE AUDI DEALERSHIP TOPPED IT OF AND SEND ME ON MY WAY. A SECOND TIME WHILE STILL UNDER WARRANTY I VISITED AUDI DEALERSHIP AND EXPRESSED MY CONSERNS WITH LOW COOLANT LEVEL AND ONCE AGAIN IT WAS TOPPED OFF, I WAS GIVEN A MEDIOCRE ANSWER, I WAS RESPECTFUL CALLED "SR" AND DROVE OFF. SO FROM TIME TO TIME I WOULD ADD COOLANT AND THOUGHT NOTHING OF IT. SUMMER OF 2017 IS WHEN I WAS DRIVING HOME AFTER A DAY OF HIKING WHEN I NOTICE A LOST OF COOL AIR, MY A/C QUIT WORKING AND MY TEMPERATURE GAUGE WAS PAST THE MIDPOINT LEVEL. AT THIS POINT I WAS SECONDS WAY FROM HOME SO I WAS RELIEFED.TURNED OUT THE PUMP GAVE OUT, MY COOLING FLUID HAD EVAPORATED AND MY WARNING LIGHT NEVER CAME ON. PERHAPS AUDI DEALERSHIP DID NOT SEE TRACES OF COOLANT AT THE FIRST VISIT AND SECOND INSPECTION. PERHAPS THE DEALERSHIP WAS NOT AWARE OF THESE FAULTY PUMPS OR PERHAPS I NEGLECTED TO PLAY THE MECHANIC/SERVICE PERSONAL/PROFESSIONAL. HOWEVER ACCORDING TO AUDI A SB SERVICE BULLETIN RELEASED ON JULY 11, 2013 STATES AS FOLLOWS "COOLANT LEAK AT CONNECTION OF WATER PUMP AND HOSE LEADING TO THE HEATER CORE", ATTACHED IS THE BULLETIN. I WOULD GREATLY APPRECIATE YOU GUYS LOOKING INTO THIS MATTER. THANK YOU MIGUEL 😊

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 AUDI A5 CABRIOLET. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE TO MOHEGAN LAKE AUDI (1791 E MAIN ST, MOHEGAN LAKE, NY 10547) WHO STATED THAT THEY WOULD RECEIVE THE PARTS IN SEPTEMBER AND PLACE THE CONTACT ON A WAITING LIST. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 AUDI A5 CABRIOLET. THE CONTACT RECEIVED A RECALL NOTICE FOR THE AIR BAGS AND WANTED TO KNOW THE DEALER'S LOCATION. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE NHTSA CAMPAIGN NUMBER WAS NOT PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 AUDI A5 CABRIOLET. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.