2020 AUDI A5 Complaints

MMI constantly shuts off, often in the process of moving into or out of a parking spot. This suddenly and unexpectedly disables the parking collision warning system, the rear cross traffic warning system, and frontal collision warnings. Very frustrating and unsafe. No solution currently exists. No symptoms prior to this happening; it is widely reported at online forums. No users have been able to have this corrected even at the dealer.

The computer of the car (the MMI) is constantly rebooting. Once I turn on the vehicle it’ll start up normally and after about 1 minute or two it’ll go black and everything will restart.

The MMI system keeps rebooting. Once when I was backing up, the screen started resetting compromising the backup camera display and any cross traffic warning that may of been there.

The MMI system in the car constantly reboots and does not work for more than 30 seconds

Vehicle's MMI and screen shuts off and on randomly even if the car system is off. Cannot use backup camera, or steering wheel controls while driving due to the system shutting down. Yes. Audi of Springfield MO Yes. Audi of Springfield MO No. Happened after the dealership did an update on the vehicle.

My car’s Multi Media Interface (MMI) keeps restarting every 1 to 2 minutes everyday while driving the carThe MMI runs my navigation (not through my phone) and music by connecting to my phone with Bluetooth. It also shows me my backup camera and diagnostics with the car. Safety is affected by distractions, not knowing where to go, irritation. No dealership has inspected or been able to reproduce the issue. No other issues came before the MMI began restarting.

MMI system frequently shuts down and reboots. This is a safety concern as the screen has shut down and gone dark in the middle of backing up, while using the backup camera and navigation is lost when driving on the highway causing a dangerous distraction. Within a minute of turning on car, the system shuts down, reboots and continues to shut down and reboot repeatedly throughout the duration of the drive. They system only stays operational for a few seconds to a few minutes at a time. This has been happening ever since I purchased the vehicle in 2022, however it used to be sporadic, occurring only once a month or so. Recently is has been occurring daily and the MMI system is now completely unusable.

Infotainment system restarts every 2 minutes. The entire system is unusable. This affects my safety because the radio static would come on every time it reboots at a loud volume. It is very distracting as it happens at every reboot revery 2 minutes. The screen keeps turning on and off is also very distracting. This has not been inspected by anyone but me. I see this problem surfacing online everywhere: [XXX] No warning message. First appear in March, restarting every few hours, but last few days it restarts every couple minutes. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My media display will randomly turn off while driving, idling and parking. It will happen with Apple CarPlay connection and without anything connected, ie just listening to radio. It requires the whole system to reboot an attempt to login, which also often fails. This is a safety concern for both driver and pedestrians as it affects parking visibility when the systems reboots while parking. Also, when shifting into reverse I've noticed a sluggish rear camera activation. The camera output on the display fades up much slower.

Everytime I am driving around my MMI system keeps rebooting. It disconnects my navigation and back up camera and it takes 10-30 seconds to restart. It does this about once every 2 minutes.